Customer Service Advisor Jobs in the West Midlands

Customer Service Adviser
England > West Midlands

As of 11 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Adviser salary in the West Midlands.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 195 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Advisor 2 0 0
As % of all permanent jobs advertised in the West Midlands 0.046% - -
As % of the Job Titles category 0.050% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
England median annual salary £23,504 £28,500 £21,500
% change year-on-year -17.53% +32.56% -15.69%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 3,981 6,945 5,756
% of permanent jobs with a recognized job title 90.64% 94.14% 90.22%
Number of salaries quoted 1,810 5,217 3,269
10th Percentile £28,822 £26,250 £30,000
25th Percentile £36,250 £35,000 £39,000
Median annual salary (50th Percentile) £52,485 £50,000 £52,500
Median % change year-on-year +4.97% -4.76% +5.00%
75th Percentile £65,000 £63,750 £67,500
90th Percentile £77,500 £77,500 £78,750
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Customer Service Advisor
Job Vacancy Trend in the West Midlands

Job postings that featured Customer Service Advisor in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Customer Service Advisor in the West Midlands

Customer Service Advisor
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Customer Service Advisor in the West Midlands.

Salary trend for Customer Service Advisor in the West Midlands

Customer Service Advisor
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Advisor within the West Midlands region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Staffordshire - 2 - -
Customer Service Advisor
England

Customer Service Advisor Skill Set
Top 6 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 11 May 2025, Customer Service Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Customer Service Advisor in the job title.

1 2 (100.00%) Broadband
1 2 (100.00%) BT
1 2 (100.00%) Games
1 2 (100.00%) Banking
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Customer Service

Customer Service Advisor Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (100.00%) Broadband
General
1 2 (100.00%) Banking
1 2 (100.00%) Games
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Problem-Solving
Vendors
1 2 (100.00%) BT