Period
to 24 November 2017

The median annual salary for a Desktop Support Engineer was £29,000 in advertised job vacancies in the West Midlands during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
England > West Midlands
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 310 332 296
Rank change year-on-year +22 -36 -2
Permanent jobs requiring a Desktop Support Engineer 15 10 27
As % of all permanent IT jobs advertised in the West Midlands 0.15% 0.087% 0.25%
As % of the Job Titles category 0.15% 0.091% 0.26%
Number of salaries quoted 13 10 28
West Midlands median annual salary £29,000 £26,250 £25,000
Median salary % change year-on-year +10.48% +5.00% +4.17%
10th Percentile £17,500 £24,500 £22,525
90th Percentile £31,800 £27,900 £28,750
England median annual salary £29,000 £27,500 £27,500
% change year-on-year +5.45% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9770 10995 10536
% of permanent IT jobs with a recognized job title 96.47% 96.19% 96.55%
Number of salaries quoted 8018 8715 8780
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,500 £24,000
90th Percentile £63,750 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,500
% change year-on-year +5.26% +2.15% +3.33%

Desktop Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Desktop Support Engineer in the West Midlands

Desktop Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in the West Midlands.

Salary trend for Desktop Support Engineer in the West Midlands

Desktop Support Engineer
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Desktop Support Engineer in the West Midlands over the 6 months to 24 November 2017.

Salary histogram for Desktop Support Engineer in the West Midlands

Desktop Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the West Midlands region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry - 5 £29,000 - 1
Staffordshire +18 4 £18,000 -10.00%
Solihull - 4 £30,000 -
Birmingham +18 1 £21,000 -20.75%
Worcestershire - 1 £31,500 -
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 24 November 2017, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Desktop Support Engineer in the job title.

1 14 (93.33%) Windows
2 12 (80.00%) Microsoft Office
3 11 (73.33%) Microsoft
4 8 (53.33%) Citrix
5 7 (46.67%) Active Directory
5 7 (46.67%) ITIL
5 7 (46.67%) Windows Server
6 6 (40.00%) MS Exchange
6 6 (40.00%) Office 365
7 5 (33.33%) Windows 7
7 5 (33.33%) Microsoft Excel
7 5 (33.33%) VMware
7 5 (33.33%) Firewall
8 4 (26.67%) Management Information System
8 4 (26.67%) Dell
8 4 (26.67%) NetApp
8 4 (26.67%) SLA
8 4 (26.67%) EqualLogic
8 4 (26.67%) Enterprise Storage
8 4 (26.67%) Microsoft Azure
8 4 (26.67%) Windows 10
8 4 (26.67%) Problem Management
8 4 (26.67%) VMware Infrastructure
8 4 (26.67%) Hyper-V
8 4 (26.67%) Line Management
9 3 (20.00%) ITIL V3
9 3 (20.00%) Adobe
9 3 (20.00%) VPN
9 3 (20.00%) SharePoint
9 3 (20.00%) NetBackup

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (40.00%) MS Exchange
2 3 (20.00%) SharePoint
3 1 (6.67%) Exchange Server 2010
Applications
1 12 (80.00%) Microsoft Office
2 5 (33.33%) Microsoft Excel
3 2 (13.33%) Microsoft PowerPoint
Cloud Services
1 6 (40.00%) Office 365
2 4 (26.67%) Microsoft Azure
Communications & Networking
1 5 (33.33%) Firewall
2 3 (20.00%) VPN
3 2 (13.33%) TCP/IP
4 1 (6.67%) Cisco ASA
4 1 (6.67%) LAN
4 1 (6.67%) MPLS
4 1 (6.67%) Network Security
4 1 (6.67%) WAN
General
1 2 (13.33%) Manufacturing
Miscellaneous
1 4 (26.67%) Enterprise Storage
1 4 (26.67%) Management Information System
2 2 (13.33%) Analytical Skills
2 2 (13.33%) Life Science
Operating Systems
1 14 (93.33%) Windows
2 7 (46.67%) Windows Server
3 5 (33.33%) Windows 7
4 4 (26.67%) Windows 10
5 2 (13.33%) Windows 8
5 2 (13.33%) Windows Server 2008
5 2 (13.33%) Windows XP
6 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 7 (46.67%) ITIL
2 4 (26.67%) Line Management
2 4 (26.67%) Problem Management
3 3 (20.00%) ITIL V3
4 2 (13.33%) Mathematics
4 2 (13.33%) Service Delivery
5 1 (6.67%) QMS
5 1 (6.67%) Quality Management
Programming Languages
1 2 (13.33%) C
1 2 (13.33%) SQL
Qualifications
1 2 (13.33%) Degree
1 2 (13.33%) Microsoft Certification
Quality Assurance & Compliance
1 4 (26.67%) SLA
System Software
1 7 (46.67%) Active Directory
2 4 (26.67%) Hyper-V
2 4 (26.67%) VMware Infrastructure
3 1 (6.67%) VMware ESXi
3 1 (6.67%) XenApp
Systems Management
1 3 (20.00%) NetBackup
Vendors
1 11 (73.33%) Microsoft
2 8 (53.33%) Citrix
3 5 (33.33%) VMware
4 4 (26.67%) Dell
4 4 (26.67%) EqualLogic
4 4 (26.67%) NetApp
5 3 (20.00%) Adobe
6 2 (13.33%) Cisco