Period
to 24 May 2018

The median annual salary for a Desktop Support Engineer was £30,000 in advertised job vacancies in England during the 6 months to 24 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
UK > England
6 months to
24 May 2018
Same period 2017 Same period 2016
Rank 642 772 739
Rank change year-on-year +130 -33 +8
Permanent jobs requiring a Desktop Support Engineer 551 384 548
As % of all permanent IT jobs advertised in England 0.34% 0.24% 0.29%
As % of the Job Titles category 0.35% 0.25% 0.30%
Number of salaries quoted 438 341 541
England median annual salary £30,000 £26,500 £27,000
Median salary % change year-on-year +13.21% -1.85% -1.82%
10th Percentile £21,250 £19,500 £21,250
90th Percentile £44,125 £40,000 £38,750
UK median annual salary £29,000 £26,500 £27,000
% change year-on-year +9.43% -1.85% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 155,594 153,953 182,506
% of permanent IT jobs with a recognized job title 96.39% 96.48% 96.65%
Number of salaries quoted 127,404 128,402 154,905
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £81,250 £77,500 £76,250
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing Desktop Support Engineer in England over the 6 months to 24 May 2018.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 24 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +103 285 £34,000 +6.25% 18
East of England +59 83 £27,500 +7.84% 2
South East -19 79 £28,500 +14.00% 3
North of England +31 44 £22,500 +18.42% 7
Midlands +7 31 £28,250 +13.00% 1
North West +5 30 £22,750 +19.74% 2
South West -19 29 £25,000 - 2
West Midlands +6 17 £28,500 +14.00%
East Midlands +2 14 £26,500 +39.47% 1
Yorkshire +33 13 £21,500 -21.82% 5
North East - 1 £25,500 -
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 May 2018, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Engineer in the job title.

1 481 (87.30%) Windows
2 274 (49.73%) Active Directory
3 265 (48.09%) Microsoft
4 233 (42.29%) Microsoft Office
5 217 (39.38%) Windows 7
6 162 (29.40%) Windows 10
7 146 (26.50%) Office 365
8 135 (24.50%) ITIL
9 133 (24.14%) Finance
10 118 (21.42%) Citrix
11 100 (18.15%) Apple
12 91 (16.52%) Windows Server
13 90 (16.33%) Problem-Solving
14 87 (15.79%) SLA
15 70 (12.70%) SCCM
15 70 (12.70%) Windows 8
16 68 (12.34%) Microsoft Certification
17 67 (12.16%) VMware
18 65 (11.80%) PowerShell
19 60 (10.89%) DNS
20 58 (10.53%) DHCP
20 58 (10.53%) Mac OS X
21 56 (10.16%) MS Exchange
22 54 (9.80%) Android
23 53 (9.62%) TCP/IP
24 52 (9.44%) Windows Server 2008
25 48 (8.71%) Fat Client
25 48 (8.71%) Thin Client
26 47 (8.53%) Intel
27 46 (8.35%) VMware Infrastructure

Desktop Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (10.16%) MS Exchange
2 21 (3.81%) Skype for Business
3 16 (2.90%) SharePoint
4 11 (2.00%) Blackberry Enterprise Server
4 11 (2.00%) Exchange Server 2007
5 6 (1.09%) Exchange Server 2010
6 5 (0.91%) Confluence
6 5 (0.91%) Exchange Server 2013
7 2 (0.36%) IBM Notes
7 2 (0.36%) SharePoint 2010
8 1 (0.18%) Exchange Server 2003
Applications
1 233 (42.29%) Microsoft Office
2 26 (4.72%) Microsoft Excel
3 11 (2.00%) Microsoft PowerPoint
4 3 (0.54%) MS Visio
5 2 (0.36%) Acrobat
5 2 (0.36%) Adobe Creative Suite
6 1 (0.18%) Adobe Illustrator
6 1 (0.18%) InDesign
6 1 (0.18%) SOLIDWORKS
Business Applications
1 6 (1.09%) Eikon
2 2 (0.36%) Sage CRM
3 1 (0.18%) Dynamics CRM
Cloud Services
1 146 (26.50%) Office 365
2 7 (1.27%) OneDrive
3 6 (1.09%) Microsoft Azure
4 4 (0.73%) Amazon AWS
4 4 (0.73%) G Suite
5 3 (0.54%) SaaS
6 2 (0.36%) Mimecast
7 1 (0.18%) Azure Active Directory
7 1 (0.18%) Cloud Computing
7 1 (0.18%) Google Cloud Platform
7 1 (0.18%) Google Drive
7 1 (0.18%) IaaS
Communications & Networking
1 60 (10.89%) DNS
2 58 (10.53%) DHCP
3 53 (9.62%) TCP/IP
4 42 (7.62%) VPN
5 31 (5.63%) WAN
6 29 (5.26%) LAN
7 28 (5.08%) Firewall
8 26 (4.72%) Wireless
9 20 (3.63%) Cisco IOS
10 18 (3.27%) Skype
11 15 (2.72%) VoIP
11 15 (2.72%) Wi-Fi
12 10 (1.81%) Remote Desktop
13 9 (1.63%) VLAN
14 5 (0.91%) Internet
14 5 (0.91%) WebEx
15 4 (0.73%) WLAN
16 3 (0.54%) Intranet
17 2 (0.36%) MPLS
17 2 (0.36%) SAN
Database & Business Intelligence
1 11 (2.00%) SQL Server
2 2 (0.36%) SQL Server 2008
2 2 (0.36%) SQL Server 2014
3 1 (0.18%) Blockchain
3 1 (0.18%) MySQL
Development Applications
1 10 (1.81%) MSI
2 6 (1.09%) JIRA
3 5 (0.91%) WinDbg
General
1 133 (24.14%) Finance
2 29 (5.26%) Banking
3 27 (4.90%) Games
4 20 (3.63%) Front Office
5 19 (3.45%) Investment Banking
6 12 (2.18%) Telecoms
7 10 (1.81%) Advertising
8 6 (1.09%) Manufacturing
9 3 (0.54%) Law
10 2 (0.36%) Legal
10 2 (0.36%) Local Government
10 2 (0.36%) Retail
11 1 (0.18%) Back Office
11 1 (0.18%) Financial Institution
11 1 (0.18%) Marketing
11 1 (0.18%) Military
Libraries, Frameworks & Software Standards
1 20 (3.63%) Software Packaging
2 13 (2.36%) X-Windows
3 2 (0.36%) Velocity
4 1 (0.18%) .NET
4 1 (0.18%) ASP.NET
4 1 (0.18%) HTML
Miscellaneous
1 48 (8.71%) Fat Client
1 48 (8.71%) Thin Client
2 43 (7.80%) Blackberry
3 29 (5.26%) Hedge funds
4 25 (4.54%) iPhone
5 24 (4.36%) Smartphone
6 19 (3.45%) Analytical Skills
7 11 (2.00%) Driving Licence
8 10 (1.81%) Computer Science
9 9 (1.63%) Video Conferencing
10 6 (1.09%) Management Information System
10 6 (1.09%) Self-Motivation
11 5 (0.91%) Data Centre
12 4 (0.73%) Fintech
12 4 (0.73%) Foreign Exchange (FX)
12 4 (0.73%) Greenfield Project
12 4 (0.73%) PDA
13 3 (0.54%) CMDB
14 2 (0.36%) Clustering
14 2 (0.36%) Replication
Operating Systems
1 481 (87.30%) Windows
2 217 (39.38%) Windows 7
3 162 (29.40%) Windows 10
4 91 (16.52%) Windows Server
5 70 (12.70%) Windows 8
6 58 (10.53%) Mac OS X
7 54 (9.80%) Android
8 52 (9.44%) Windows Server 2008
9 45 (8.17%) Windows Server 2012
10 22 (3.99%) Mac OS
11 19 (3.45%) Apple iOS
12 14 (2.54%) Windows XP
13 7 (1.27%) Linux
13 7 (1.27%) Windows Server 2003
14 3 (0.54%) Windows Phone
14 3 (0.54%) Windows Vista
15 2 (0.36%) CentOS
15 2 (0.36%) Unix
16 1 (0.18%) Windows Mobile
Processes & Methodologies
1 135 (24.50%) ITIL
2 90 (16.33%) Problem-Solving
3 27 (4.90%) Mobile Device Management
4 25 (4.54%) Mentoring
5 24 (4.36%) Service Management
6 19 (3.45%) Patch Management
7 18 (3.27%) Break/Fix
8 17 (3.09%) ITSM
9 16 (2.90%) Incident Management
10 15 (2.72%) Asset Management
10 15 (2.72%) ITIL V3
10 15 (2.72%) Root Cause Analysis
11 14 (2.54%) Application Packaging
11 14 (2.54%) Project Management
12 13 (2.36%) Service Delivery
12 13 (2.36%) Time Management
13 10 (1.81%) Configuration Management
13 10 (1.81%) Problem Management
14 9 (1.63%) Task Automation
15 8 (1.45%) Line Management
Programming Languages
1 65 (11.80%) PowerShell
2 19 (3.45%) SQL
3 10 (1.81%) C
4 9 (1.63%) VBScript
5 3 (0.54%) VB
6 1 (0.18%) C#
6 1 (0.18%) Perl
6 1 (0.18%) VB.NET
Qualifications
1 68 (12.34%) Microsoft Certification
2 35 (6.35%) MCSE
3 27 (4.90%) Security Cleared
4 22 (3.99%) MCP
4 22 (3.99%) SC Cleared
5 16 (2.90%) Degree
6 13 (2.36%) A+ Certification
6 13 (2.36%) MCSA
7 8 (1.45%) Network+ Certification
8 7 (1.27%) CCNA
8 7 (1.27%) Cisco Certification
8 7 (1.27%) MCDST
8 7 (1.27%) MCITP
9 5 (0.91%) DBS Check
10 4 (0.73%) Computer Science Degree
10 4 (0.73%) HND
10 4 (0.73%) VMware Certified Professional (VCP)
11 3 (0.54%) ITIL Certification
11 3 (0.54%) ITIL Foundation Certificate
12 2 (0.36%) MOS
Quality Assurance & Compliance
1 87 (15.79%) SLA
2 1 (0.18%) ISO/IEC 27001
2 1 (0.18%) QA
System Software
1 274 (49.73%) Active Directory
2 46 (8.35%) VMware Infrastructure
3 14 (2.54%) Hyper-V
4 13 (2.36%) Microsoft App-V
5 10 (1.81%) XenApp
6 6 (1.09%) vSphere
7 5 (0.91%) Firmware
8 4 (0.73%) BitLocker
8 4 (0.73%) Virtual Machines
8 4 (0.73%) XenDesktop
9 3 (0.54%) Terminal Services
10 2 (0.36%) Microsoft Virtual Server
10 2 (0.36%) Virtual Servers
10 2 (0.36%) VMware ESXi
11 1 (0.18%) Virtual Desktop
Systems Management
1 70 (12.70%) SCCM
2 23 (4.17%) AirWatch
3 8 (1.45%) Jamf Pro
3 8 (1.45%) Microsoft Intune
4 6 (1.09%) DameWare
5 5 (0.91%) Perfmon
6 4 (0.73%) WSUS
7 3 (0.54%) McAfee ePO
7 3 (0.54%) SCVMM
8 2 (0.36%) Backup Exec
8 2 (0.36%) Systems Management Server (SMS)
9 1 (0.18%) Ansible
9 1 (0.18%) Cisco UCCX
9 1 (0.18%) Norton AntiVirus
9 1 (0.18%) Opscode Chef
9 1 (0.18%) Puppet
9 1 (0.18%) SCOrch
9 1 (0.18%) Single Sign-On
9 1 (0.18%) vRealize
9 1 (0.18%) vRealize Orchestrator
Vendors
1 265 (48.09%) Microsoft
2 118 (21.42%) Citrix
3 100 (18.15%) Apple
4 67 (12.16%) VMware
5 47 (8.53%) Intel
6 45 (8.17%) Cisco
7 37 (6.72%) Bloomberg
8 31 (5.63%) Reuters
9 30 (5.44%) Adobe
10 23 (4.17%) HP
10 23 (4.17%) MobileIron
11 19 (3.45%) FactSet
12 15 (2.72%) Avaya
12 15 (2.72%) Ivanti
13 13 (2.36%) NetApp
14 11 (2.00%) Fidessa
15 10 (1.81%) Nimble Storage
16 9 (1.63%) Remedy
17 7 (1.27%) Dell
18 6 (1.09%) ServiceNow