Desktop Support Engineer Jobs in England

Desktop Support Engineer
UK > England

The median Desktop Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 625 691 922
Rank change year-on-year +66 +231 -165
Permanent jobs requiring a Desktop Support Engineer 191 239 220
As % of all permanent jobs advertised in England 0.23% 0.26% 0.17%
As % of the Job Titles category 0.24% 0.28% 0.17%
Number of salaries quoted 173 213 195
10th Percentile £24,240 £23,949 £25,850
25th Percentile £27,000 £26,250 £27,875
Median annual salary (50th Percentile) £32,500 £33,000 £33,000
Median % change year-on-year -1.52% - -
75th Percentile £35,000 £38,000 £41,750
90th Percentile £47,500 £45,000 £57,500
UK median annual salary £30,000 £32,750 £33,000
% change year-on-year -8.40% -0.76% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,172 84,782 125,764
% of permanent jobs with a recognized job title 94.46% 91.52% 96.09%
Number of salaries quoted 60,024 53,688 75,723
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,567 £60,000
Median % change year-on-year -11.67% +0.95% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Desktop Support Engineer in England over the 6 months to 28 April 2024.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +97 72 £40,000 +5.26% 19
South East 0 40 £30,000 +2.04% 2
North of England +48 26 £27,500 +10.00% 2
South West -20 25 £29,145 +5.98% 2
North West +23 19 £27,000 +8.00% 2
Midlands +6 16 £32,500 +22.64% 1
East of England +6 12 £24,240 -30.74% 2
East Midlands -2 12 £32,500 +21.50% 1
Yorkshire +99 7 £32,500 -7.14%
West Midlands +23 4 £27,000 +1.89%
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 April 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Engineer in the job title.

1 150 (78.53%) Windows
2 140 (73.30%) Microsoft
3 123 (64.40%) Active Directory
4 88 (46.07%) Microsoft Office
5 79 (41.36%) Microsoft 365
6 78 (40.84%) Social Skills
7 54 (28.27%) Windows 10
8 50 (26.18%) Customer Service
9 45 (23.56%) Problem-Solving
9 45 (23.56%) Microsoft Exchange
10 43 (22.51%) Finance
11 42 (21.99%) Driving Licence
12 39 (20.42%) Degree
12 39 (20.42%) SCCM
12 39 (20.42%) Security Cleared
13 38 (19.90%) Microsoft Intune
14 36 (18.85%) Azure
14 36 (18.85%) ITIL
15 30 (15.71%) Microsoft Certification
16 29 (15.18%) DNS
16 29 (15.18%) Windows 7
16 29 (15.18%) Entra ID
17 27 (14.14%) Smartphone
18 26 (13.61%) Onboarding
19 25 (13.09%) A+ Certification
20 24 (12.57%) Computer Science
21 23 (12.04%) Break/Fix
21 23 (12.04%) Computer Science Degree
21 23 (12.04%) DBS Check
21 23 (12.04%) Mac OS

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (23.56%) Microsoft Exchange
2 6 (3.14%) Skype for Business
3 4 (2.09%) SharePoint
4 2 (1.05%) Exchange Server 2010
5 1 (0.52%) CMS
Applications
1 88 (46.07%) Microsoft Office
2 16 (8.38%) Microsoft Excel
3 15 (7.85%) Microsoft PowerPoint
Business Applications
1 3 (1.57%) Eikon
Cloud Services
1 79 (41.36%) Microsoft 365
2 36 (18.85%) Azure
3 29 (15.18%) Entra ID
4 15 (7.85%) OneDrive
5 9 (4.71%) Mimecast
6 5 (2.62%) WhatsApp
7 2 (1.05%) Slack
8 1 (0.52%) AWS
8 1 (0.52%) GCP
Communications & Networking
1 29 (15.18%) DNS
2 23 (12.04%) Network Security
3 19 (9.95%) LAN
4 16 (8.38%) Remote Desktop
5 15 (7.85%) Wi-Fi
6 10 (5.24%) Skype
7 8 (4.19%) DHCP
7 8 (4.19%) TCP/IP
8 7 (3.66%) WAN
9 6 (3.14%) Firewall
10 5 (2.62%) Cisco IOS
10 5 (2.62%) VPN
11 4 (2.09%) VoIP
12 3 (1.57%) Internet
12 3 (1.57%) Telepresence
12 3 (1.57%) WebEx
13 1 (0.52%) Ethernet
13 1 (0.52%) PSTN
13 1 (0.52%) SAN
13 1 (0.52%) Structured Cabling
Database & Business Intelligence
1 2 (1.05%) MongoDB
Development Applications
1 1 (0.52%) MSI
General
1 78 (40.84%) Social Skills
2 43 (22.51%) Finance
3 21 (10.99%) Organisational Skills
4 11 (5.76%) Inclusion and Diversity
5 8 (4.19%) Automotive
6 7 (3.66%) Banking
6 7 (3.66%) Legal
7 4 (2.09%) Law
7 4 (2.09%) Telecoms
8 3 (1.57%) Pharmaceutical
8 3 (1.57%) Retail
9 2 (1.05%) Aerospace
9 2 (1.05%) Analytical Skills
9 2 (1.05%) Billing
9 2 (1.05%) Games
10 1 (0.52%) Back Office
10 1 (0.52%) Manufacturing
10 1 (0.52%) Spanish Language
Miscellaneous
1 42 (21.99%) Driving Licence
2 27 (14.14%) Smartphone
3 26 (13.61%) Onboarding
4 8 (4.19%) Video Conferencing
5 7 (3.66%) iPhone
6 3 (1.57%) Management Information System
6 3 (1.57%) Self-Motivation
7 2 (1.05%) Blackberry
7 2 (1.05%) Data Centre
7 2 (1.05%) Fat Client
7 2 (1.05%) iPad
7 2 (1.05%) Mobile App
7 2 (1.05%) Thin Client
8 1 (0.52%) EPoS
8 1 (0.52%) Team-Oriented Environment
8 1 (0.52%) Virtual Team
Operating Systems
1 150 (78.53%) Windows
2 54 (28.27%) Windows 10
3 29 (15.18%) Windows 7
4 23 (12.04%) Mac OS
5 14 (7.33%) Android
5 14 (7.33%) Windows Server
6 6 (3.14%) Apple iOS
6 6 (3.14%) Mac OS X
7 5 (2.62%) Windows Server 2008
8 3 (1.57%) Windows XP
9 1 (0.52%) Linux
9 1 (0.52%) Windows NT
Processes & Methodologies
1 50 (26.18%) Customer Service
2 45 (23.56%) Problem-Solving
3 36 (18.85%) ITIL
4 24 (12.57%) Computer Science
5 23 (12.04%) Break/Fix
6 18 (9.42%) Asset Management
7 15 (7.85%) Ticket Management
8 14 (7.33%) ITSM
9 13 (6.81%) Proactive Maintenance
9 13 (6.81%) Service Delivery
9 13 (6.81%) Software Deployment
10 11 (5.76%) Customer Requirements
10 11 (5.76%) Software Testing
11 9 (4.71%) Mobile Device Management
11 9 (4.71%) Time Management
12 8 (4.19%) Service Management
13 7 (3.66%) Root Cause Analysis
14 6 (3.14%) Continuous Improvement
15 5 (2.62%) Incident Management
16 4 (2.09%) Change Management
Programming Languages
1 7 (3.66%) PowerShell
2 3 (1.57%) SQL
3 2 (1.05%) Bash
3 2 (1.05%) Python
Qualifications
1 39 (20.42%) Degree
1 39 (20.42%) Security Cleared
2 30 (15.71%) Microsoft Certification
3 25 (13.09%) A+ Certification
4 23 (12.04%) Computer Science Degree
4 23 (12.04%) DBS Check
4 23 (12.04%) MCP
5 15 (7.85%) DV Cleared
6 14 (7.33%) SC Cleared
7 13 (6.81%) BPSS Clearance
8 6 (3.14%) ITIL Certification
9 5 (2.62%) CCNA
9 5 (2.62%) Cisco Certification
10 3 (1.57%) ITIL Foundation Certificate
10 3 (1.57%) Master's Degree
10 3 (1.57%) MBA
11 1 (0.52%) AWS Certification
Quality Assurance & Compliance
1 19 (9.95%) SLA
2 13 (6.81%) PCI DSS
3 4 (2.09%) GDPR
4 1 (0.52%) ISO/IEC 27001
System Software
1 123 (64.40%) Active Directory
2 13 (6.81%) KVM
3 12 (6.28%) Firmware
4 10 (5.24%) Hyper-V
5 3 (1.57%) Virtual Desktop
5 3 (1.57%) VMware Infrastructure
5 3 (1.57%) vSphere
6 2 (1.05%) Terminal Services
Systems Management
1 39 (20.42%) SCCM
2 38 (19.90%) Microsoft Intune
3 1 (0.52%) AirWatch
3 1 (0.52%) Backup Exec
3 1 (0.52%) Cisco CUCM
3 1 (0.52%) Jamf Pro
3 1 (0.52%) Single Sign-On
Vendors
1 140 (73.30%) Microsoft
2 19 (9.95%) Dell
2 19 (9.95%) ServiceNow
3 13 (6.81%) HP
4 11 (5.76%) Apple
5 10 (5.24%) Cisco
6 8 (4.19%) Citrix
6 8 (4.19%) McAfee
6 8 (4.19%) MobileIron
7 7 (3.66%) Bloomberg
8 6 (3.14%) VMware
9 4 (2.09%) Ivanti
10 3 (1.57%) Polycom
11 2 (1.05%) Cognizant
11 2 (1.05%) Okta
11 2 (1.05%) Trayport
12 1 (0.52%) iManage
12 1 (0.52%) Intapp
12 1 (0.52%) Snow
12 1 (0.52%) Xerox