Period
to 16 August 2018

The median annual salary for a Desktop Support Engineer was £28,504 in advertised job vacancies in England during the 6 months to 16 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
UK > England
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 661 772 739
Rank change year-on-year +111 -33 +39
Permanent jobs requiring a Desktop Support Engineer 523 432 546
As % of all permanent IT jobs advertised in England 0.33% 0.26% 0.29%
As % of the Job Titles category 0.34% 0.27% 0.30%
Number of salaries quoted 454 384 534
England median annual salary £28,504 £28,000 £28,500
Median salary % change year-on-year +1.80% -1.75% +7.55%
10th Percentile £21,250 £20,650 £21,000
90th Percentile £47,500 £43,375 £43,750
UK median annual salary £28,504 £27,500 £28,000
% change year-on-year +3.65% -1.79% +5.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 152,172 159,771 180,336
% of permanent IT jobs with a recognized job title 96.26% 96.07% 96.64%
Number of salaries quoted 123,502 129,907 153,238
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £82,500 £78,750 £77,500
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing Desktop Support Engineer in England over the 6 months to 16 August 2018.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +50 238 £32,500 +2.36% 14
South East -3 90 £28,500 +7.55% 3
East of England +94 76 £28,000 +9.80% 3
North of England +34 55 £23,000 -6.12% 4
South West +10 37 £25,750 +3.00% 3
North West +23 33 £22,500 +12.50% 2
Midlands +8 27 £26,500 +6.00% 2
Yorkshire +29 22 £23,750 -13.64% 2
West Midlands +17 18 £28,500 +2.70% 2
East Midlands +4 9 £24,000 +26.32%
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 16 August 2018, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Engineer in the job title.

1 452 (86.42%) Windows
2 279 (53.35%) Microsoft
3 243 (46.46%) Microsoft Office
4 237 (45.32%) Active Directory
5 209 (39.96%) Windows 7
6 151 (28.87%) Windows 10
7 140 (26.77%) Office 365
8 132 (25.24%) Finance
9 128 (24.47%) Citrix
10 127 (24.28%) ITIL
11 110 (21.03%) Windows Server
12 108 (20.65%) SLA
13 86 (16.44%) MS Exchange
14 79 (15.11%) Problem-Solving
15 74 (14.15%) SCCM
16 72 (13.77%) VMware
17 70 (13.38%) Windows Server 2008
18 65 (12.43%) Windows 8
18 65 (12.43%) DNS
19 63 (12.05%) Windows Server 2012
20 60 (11.47%) DHCP
20 60 (11.47%) PowerShell
21 53 (10.13%) Microsoft Certification
22 52 (9.94%) Apple
23 48 (9.18%) Mac OS X
24 47 (8.99%) VMware Infrastructure
25 45 (8.60%) VPN
26 43 (8.22%) TCP/IP
26 43 (8.22%) LAN
27 41 (7.84%) Microsoft Excel

Desktop Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 86 (16.44%) MS Exchange
2 22 (4.21%) SharePoint
3 21 (4.02%) Exchange Server 2010
4 18 (3.44%) Exchange Server 2013
5 17 (3.25%) Exchange Server 2007
6 16 (3.06%) Skype for Business
7 7 (1.34%) Blackberry Enterprise Server
8 3 (0.57%) Confluence
8 3 (0.57%) Exchange Server 2003
9 2 (0.38%) SharePoint 2010
10 1 (0.19%) Site Server
Applications
1 243 (46.46%) Microsoft Office
2 41 (7.84%) Microsoft Excel
3 17 (3.25%) Microsoft PowerPoint
4 5 (0.96%) MS Visio
5 3 (0.57%) SOLIDWORKS
6 1 (0.19%) Acrobat
6 1 (0.19%) Adobe Illustrator
6 1 (0.19%) InDesign
Business Applications
1 8 (1.53%) Eikon
2 2 (0.38%) assyst
3 1 (0.19%) Dynamics CRM
3 1 (0.19%) Dynamics NAV
3 1 (0.19%) Sage CRM
Cloud Services
1 140 (26.77%) Office 365
2 13 (2.49%) Microsoft Azure
3 7 (1.34%) Mimecast
4 6 (1.15%) OneDrive
5 4 (0.76%) Cloud Computing
6 3 (0.57%) Azure Active Directory
7 2 (0.38%) G Suite
7 2 (0.38%) IaaS
7 2 (0.38%) SaaS
8 1 (0.19%) Amazon AWS
8 1 (0.19%) Google Cloud Platform
8 1 (0.19%) Google Drive
8 1 (0.19%) PaaS
8 1 (0.19%) Slack
Communications & Networking
1 65 (12.43%) DNS
2 60 (11.47%) DHCP
3 45 (8.60%) VPN
4 43 (8.22%) LAN
4 43 (8.22%) TCP/IP
5 35 (6.69%) WAN
6 33 (6.31%) Wireless
7 25 (4.78%) Firewall
8 16 (3.06%) VoIP
9 14 (2.68%) Skype
10 12 (2.29%) Wi-Fi
11 10 (1.91%) Remote Desktop
11 10 (1.91%) VLAN
12 8 (1.53%) Cisco IOS
13 6 (1.15%) Internet
13 6 (1.15%) SAN
14 4 (0.76%) SMS
14 4 (0.76%) Unified Communications
15 3 (0.57%) WebEx
15 3 (0.57%) WLAN
Database & Business Intelligence
1 19 (3.63%) SQL Server
2 3 (0.57%) SQL Server 2014
3 2 (0.38%) MySQL
3 2 (0.38%) SQL Server 2008
4 1 (0.19%) Blockchain
Development Applications
1 9 (1.72%) WinDbg
2 5 (0.96%) JIRA
3 4 (0.76%) MSI
General
1 132 (25.24%) Finance
2 36 (6.88%) Games
3 34 (6.50%) Banking
4 25 (4.78%) Front Office
5 23 (4.40%) Investment Banking
6 21 (4.02%) Telecoms
7 10 (1.91%) Retail
8 8 (1.53%) Manufacturing
9 4 (0.76%) Law
10 3 (0.57%) Advertising
10 3 (0.57%) Back Office
11 2 (0.38%) Local Government
12 1 (0.19%) French Language
12 1 (0.19%) Legal
12 1 (0.19%) Marketing
12 1 (0.19%) Spanish Language
Libraries, Frameworks & Software Standards
1 24 (4.59%) X-Windows
2 15 (2.87%) Software Packaging
3 4 (0.76%) HTML
4 3 (0.57%) CSS
5 2 (0.38%) XML
6 1 (0.19%) COM
6 1 (0.19%) LDAP
6 1 (0.19%) WAP
Miscellaneous
1 37 (7.07%) Fat Client
1 37 (7.07%) Thin Client
2 23 (4.40%) Driving Licence
3 22 (4.21%) Hedge funds
4 19 (3.63%) iPhone
5 17 (3.25%) Analytical Skills
5 17 (3.25%) Blackberry
6 13 (2.49%) Management Information System
7 11 (2.10%) Computer Science
7 11 (2.10%) Smartphone
8 8 (1.53%) Self-Motivation
8 8 (1.53%) Video Conferencing
9 6 (1.15%) iPad
10 5 (0.96%) Fintech
10 5 (0.96%) Mobile Computing
11 3 (0.57%) CMDB
11 3 (0.57%) NHS
11 3 (0.57%) Replication
11 3 (0.57%) Smartcard
11 3 (0.57%) User Experience
Operating Systems
1 452 (86.42%) Windows
2 209 (39.96%) Windows 7
3 151 (28.87%) Windows 10
4 110 (21.03%) Windows Server
5 70 (13.38%) Windows Server 2008
6 65 (12.43%) Windows 8
7 63 (12.05%) Windows Server 2012
8 48 (9.18%) Mac OS X
9 40 (7.65%) Android
10 29 (5.54%) Apple iOS
11 15 (2.87%) Mac OS
12 13 (2.49%) Linux
13 12 (2.29%) Windows XP
14 9 (1.72%) Windows Server 2003
15 2 (0.38%) CentOS
15 2 (0.38%) Unix
15 2 (0.38%) Windows Vista
Processes & Methodologies
1 127 (24.28%) ITIL
2 79 (15.11%) Problem-Solving
3 30 (5.74%) Mentoring
4 28 (5.35%) Project Management
5 25 (4.78%) Asset Management
6 19 (3.63%) Incident Management
6 19 (3.63%) ITIL V3
7 18 (3.44%) Infrastructure Engineering
8 16 (3.06%) Problem Management
9 15 (2.87%) Root Cause Analysis
10 14 (2.68%) Service Management
10 14 (2.68%) Time Management
11 13 (2.49%) Migration
12 12 (2.29%) Disaster Recovery
13 11 (2.10%) ITSM
13 11 (2.10%) Patch Management
13 11 (2.10%) Service Delivery
14 10 (1.91%) Break/Fix
14 10 (1.91%) Mobile Device Management
15 9 (1.72%) Trend Analysis
Programming Languages
1 60 (11.47%) PowerShell
2 20 (3.82%) SQL
3 12 (2.29%) VBScript
4 10 (1.91%) C
5 3 (0.57%) JavaScript
5 3 (0.57%) Shell Script
5 3 (0.57%) VB
6 1 (0.19%) Perl
Qualifications
1 53 (10.13%) Microsoft Certification
2 38 (7.27%) MCSE
3 21 (4.02%) MCP
4 19 (3.63%) Degree
5 15 (2.87%) Security Cleared
6 11 (2.10%) A+ Certification
7 9 (1.72%) SC Cleared
8 8 (1.53%) ITIL Foundation Certificate
8 8 (1.53%) MCSA
9 7 (1.34%) CCNA
9 7 (1.34%) Cisco Certification
9 7 (1.34%) MCDST
10 6 (1.15%) HND
11 5 (0.96%) MCITP
11 5 (0.96%) VMware Certified Professional (VCP)
12 4 (0.76%) ITIL Certification
12 4 (0.76%) Network+ Certification
13 3 (0.57%) Computer Science Degree
13 3 (0.57%) DBS Check
14 1 (0.19%) CCNP
Quality Assurance & Compliance
1 108 (20.65%) SLA
2 1 (0.19%) ISO/IEC 20000
2 1 (0.19%) ISO/IEC 27001
2 1 (0.19%) QA
System Software
1 237 (45.32%) Active Directory
2 47 (8.99%) VMware Infrastructure
3 20 (3.82%) Hyper-V
4 16 (3.06%) XenApp
5 10 (1.91%) VMware ESXi
6 7 (1.34%) Microsoft App-V
7 6 (1.15%) XenDesktop
8 5 (0.96%) vSphere
9 4 (0.76%) Virtual Desktop
9 4 (0.76%) Virtual Machines
10 2 (0.38%) BitLocker
10 2 (0.38%) Firmware
10 2 (0.38%) Microsoft Virtual Server
10 2 (0.38%) Terminal Server
10 2 (0.38%) Virtual Servers
10 2 (0.38%) VMware Workstation
11 1 (0.19%) Docker
11 1 (0.19%) pfSense
11 1 (0.19%) XenServer
Systems Management
1 74 (14.15%) SCCM
2 21 (4.02%) AirWatch
3 13 (2.49%) WSUS
4 12 (2.29%) Microsoft Intune
5 9 (1.72%) Perfmon
6 7 (1.34%) Backup Exec
7 4 (0.76%) Jamf Pro
8 3 (0.57%) SCVMM
8 3 (0.57%) Systems Management Server (SMS)
9 2 (0.38%) Microsoft Data Protection Manager
9 2 (0.38%) SCOM
10 1 (0.19%) Ansible
10 1 (0.19%) BMC PATROL
10 1 (0.19%) Cisco UCCX
10 1 (0.19%) DameWare
10 1 (0.19%) Nagios
10 1 (0.19%) Opscode Chef
10 1 (0.19%) Puppet
10 1 (0.19%) Single Sign-On
10 1 (0.19%) vCenter Server
Vendors
1 279 (53.35%) Microsoft
2 128 (24.47%) Citrix
3 72 (13.77%) VMware
4 52 (9.94%) Apple
5 40 (7.65%) Intel
6 35 (6.69%) Bloomberg
7 33 (6.31%) Reuters
8 32 (6.12%) Cisco
9 27 (5.16%) Adobe
10 17 (3.25%) HP
11 13 (2.49%) Avaya
12 11 (2.10%) Ivanti
13 10 (1.91%) NetApp
14 9 (1.72%) Fidessa
14 9 (1.72%) Veeam
15 8 (1.53%) Dell
16 7 (1.34%) Nimble Storage
17 6 (1.15%) MobileIron
17 6 (1.15%) ServiceNow
17 6 (1.15%) Sophos