Period
to 21 November 2017

The median annual salary for a Desktop Support Engineer was £29,000 in advertised job vacancies in England during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
UK > England
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 732 750 794
Rank change year-on-year +18 +44 +63
Permanent jobs requiring a Desktop Support Engineer 468 479 521
As % of all permanent IT jobs advertised in England 0.28% 0.27% 0.25%
As % of the Job Titles category 0.29% 0.28% 0.26%
Number of salaries quoted 418 451 500
England median annual salary £29,000 £27,500 £27,500
Median salary % change year-on-year +5.45% - -
10th Percentile £21,250 £20,000 £21,250
90th Percentile £45,750 £42,500 £40,000
UK median annual salary £29,000 £27,500 £27,500
% change year-on-year +5.45% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 162309 172056 197302
% of permanent IT jobs with a recognized job title 95.72% 96.51% 96.51%
Number of salaries quoted 131276 145303 165484
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing Desktop Support Engineer in England over the 6 months to 21 November 2017.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 251 £32,500 +3.17% 9
South East -6 79 £26,000 - 7
North of England +37 49 £24,500 -2.00% 1
East of England +18 36 £26,250 +5.00%
Midlands +42 31 £29,000 +52.63% 2
Yorkshire +32 27 £27,500 +10.00% 1
South West +10 25 £24,000 -4.00% 3
North West +15 21 £24,500 -3.92%
West Midlands +24 17 £29,000 +9.43% 1
East Midlands +37 14 £25,500 +34.21% 1
North East +8 1 £22,500 -9.09%
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 21 November 2017, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Desktop Support Engineer in the job title.

1 405 (86.54%) Windows
2 289 (61.75%) Active Directory
3 234 (50.00%) Microsoft
4 207 (44.23%) Windows 7
5 167 (35.68%) Microsoft Office
6 154 (32.91%) Office 365
7 151 (32.26%) Windows 10
8 136 (29.06%) Citrix
9 105 (22.44%) Finance
10 102 (21.79%) ITIL
11 99 (21.15%) SCCM
12 91 (19.44%) Windows Server
13 84 (17.95%) MS Exchange
14 80 (17.09%) DNS
15 79 (16.88%) DHCP
16 77 (16.45%) Windows Server 2012
17 68 (14.53%) Windows 8
18 65 (13.89%) PowerShell
19 64 (13.68%) Windows Server 2008
20 61 (13.03%) TCP/IP
21 57 (12.18%) VMware
22 56 (11.97%) Microsoft Certification
23 44 (9.40%) SLA
23 44 (9.40%) Banking
24 41 (8.76%) Cisco
25 40 (8.55%) Reuters
26 39 (8.33%) Degree
27 37 (7.91%) Fat Client
27 37 (7.91%) Firewall
27 37 (7.91%) Thin Client

Desktop Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 84 (17.95%) MS Exchange
2 27 (5.77%) Exchange Server 2010
3 16 (3.42%) SharePoint
4 15 (3.21%) Skype for Business
5 5 (1.07%) Exchange Server 2007
6 3 (0.64%) Blackberry Enterprise Server
6 3 (0.64%) Exchange Server 2003
6 3 (0.64%) Exchange Server 2013
6 3 (0.64%) IIS
6 3 (0.64%) OpenStack
7 2 (0.43%) IBM Notes
8 1 (0.21%) IBM Domino
Applications
1 167 (35.68%) Microsoft Office
2 19 (4.06%) Microsoft Excel
3 4 (0.85%) Microsoft PowerPoint
4 2 (0.43%) MS Visio
5 1 (0.21%) Microsoft Project
Business Applications
1 3 (0.64%) Eikon
1 3 (0.64%) Remedy ITSM
2 2 (0.43%) Dynamics NAV
2 2 (0.43%) SystmOne
Cloud Services
1 154 (32.91%) Office 365
2 26 (5.56%) Microsoft Azure
3 8 (1.71%) OneDrive
4 3 (0.64%) Amazon AWS
5 1 (0.21%) Mimecast
5 1 (0.21%) Yammer
Communications & Networking
1 80 (17.09%) DNS
2 79 (16.88%) DHCP
3 61 (13.03%) TCP/IP
4 37 (7.91%) Firewall
5 36 (7.69%) VPN
6 31 (6.62%) LAN
7 23 (4.91%) WAN
8 19 (4.06%) Wireless
9 18 (3.85%) Skype
10 11 (2.35%) Remote Desktop
10 11 (2.35%) VoIP
11 9 (1.92%) Wi-Fi
12 6 (1.28%) Broadband
13 5 (1.07%) VLAN
14 4 (0.85%) Cisco IOS
14 4 (0.85%) MPLS
14 4 (0.85%) SAN
15 3 (0.64%) DSL
15 3 (0.64%) Internet
15 3 (0.64%) Kerberos
Database & Business Intelligence
1 12 (2.56%) SQL Server
2 7 (1.50%) SQL Server 2008
3 6 (1.28%) SQL Server 2005
3 6 (1.28%) SQL Server 2012
4 2 (0.43%) Oracle Reports
5 1 (0.21%) MySQL
Development Applications
1 21 (4.49%) MSI
2 2 (0.43%) JIRA
3 1 (0.21%) AutoIt
General
1 105 (22.44%) Finance
2 44 (9.40%) Banking
3 17 (3.63%) Investment Banking
4 8 (1.71%) Retail
5 7 (1.50%) Manufacturing
6 6 (1.28%) Telecoms
7 5 (1.07%) Financial Institution
8 4 (0.85%) Advertising
8 4 (0.85%) Front Office
9 3 (0.64%) Italian Language
10 2 (0.43%) Billing
10 2 (0.43%) French Language
10 2 (0.43%) Marketing
11 1 (0.21%) Law
11 1 (0.21%) Multimedia
11 1 (0.21%) Publishing
11 1 (0.21%) Spanish Language
Libraries, Frameworks & Software Standards
1 25 (5.34%) Software Packaging
2 7 (1.50%) Velocity
3 6 (1.28%) .NET
3 6 (1.28%) WSH
4 2 (0.43%) COM
5 1 (0.21%) LAMP
5 1 (0.21%) Mason
Miscellaneous
1 37 (7.91%) Fat Client
1 37 (7.91%) Thin Client
2 30 (6.41%) Blackberry
3 22 (4.70%) Analytical Skills
4 19 (4.06%) Hedge funds
5 15 (3.21%) iPhone
6 14 (2.99%) Driving Licence
6 14 (2.99%) Management Information System
7 9 (1.92%) Enterprise Storage
8 8 (1.71%) Data Centre
8 8 (1.71%) Mobile Computing
8 8 (1.71%) Video Conferencing
9 4 (0.85%) Client/Server
9 4 (0.85%) Mobile App
10 3 (0.64%) Computer Science
10 3 (0.64%) Foreign Exchange (FX)
10 3 (0.64%) iPad
10 3 (0.64%) NHS
11 2 (0.43%) Life Science
11 2 (0.43%) Private Cloud
Operating Systems
1 405 (86.54%) Windows
2 207 (44.23%) Windows 7
3 151 (32.26%) Windows 10
4 91 (19.44%) Windows Server
5 77 (16.45%) Windows Server 2012
6 68 (14.53%) Windows 8
7 64 (13.68%) Windows Server 2008
8 36 (7.69%) Android
9 29 (6.20%) Mac OS X
10 18 (3.85%) Linux
11 16 (3.42%) Apple iOS
11 16 (3.42%) Windows XP
12 14 (2.99%) Unix
13 13 (2.78%) Windows Server 2003
14 8 (1.71%) Mac OS
15 5 (1.07%) Windows Vista
16 3 (0.64%) Windows 2000
17 1 (0.21%) Ubuntu
17 1 (0.21%) Windows 2000 Server
17 1 (0.21%) Windows NT
Processes & Methodologies
1 102 (21.79%) ITIL
2 29 (6.20%) Application Packaging
3 25 (5.34%) Asset Management
3 25 (5.34%) Mobile Device Management
4 24 (5.13%) Service Delivery
5 23 (4.91%) Task Automation
6 21 (4.49%) Problem Management
7 18 (3.85%) Patch Management
8 17 (3.63%) Line Management
9 16 (3.42%) Root Cause Analysis
10 15 (3.21%) ITSM
10 15 (3.21%) Software Deployment
11 14 (2.99%) Service Management
11 14 (2.99%) Ticket Management
12 11 (2.35%) ITIL V3
13 10 (2.14%) Change Management
13 10 (2.14%) Continuous Improvement
13 10 (2.14%) Time Management
14 9 (1.92%) Disaster Recovery
14 9 (1.92%) Incident Management
Programming Languages
1 65 (13.89%) PowerShell
2 15 (3.21%) SQL
3 9 (1.92%) Python
4 5 (1.07%) C#
4 5 (1.07%) Perl
5 4 (0.85%) Bash Shell
5 4 (0.85%) Shell Script
6 2 (0.43%) C
6 2 (0.43%) VBScript
7 1 (0.21%) PHP
7 1 (0.21%) T-SQL
Qualifications
1 56 (11.97%) Microsoft Certification
2 39 (8.33%) Degree
3 29 (6.20%) MCSE
4 17 (3.63%) MCP
4 17 (3.63%) MCSA
5 7 (1.50%) DBS Check
6 5 (1.07%) ITIL Certification
7 4 (0.85%) MCITP
8 3 (0.64%) A+ Certification
8 3 (0.64%) CCNA
8 3 (0.64%) Cisco Certification
8 3 (0.64%) Security Cleared
9 2 (0.43%) MCTS
9 2 (0.43%) Network+ Certification
9 2 (0.43%) SC Cleared
10 1 (0.21%) DV Cleared
10 1 (0.21%) MCDST
10 1 (0.21%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 44 (9.40%) SLA
2 1 (0.21%) ISO/IEC 27001
System Software
1 289 (61.75%) Active Directory
2 29 (6.20%) VMware Infrastructure
3 28 (5.98%) Hyper-V
4 27 (5.77%) XenApp
5 24 (5.13%) Microsoft App-V
6 19 (4.06%) XenDesktop
7 17 (3.63%) Virtual Machines
8 11 (2.35%) Virtual Desktop
9 9 (1.92%) vSphere
10 6 (1.28%) BitLocker
10 6 (1.28%) Terminal Server
11 5 (1.07%) DFS Replication
11 5 (1.07%) Terminal Services
12 3 (0.64%) Virtual Servers
12 3 (0.64%) VMware ESXi
13 2 (0.43%) KVM
Systems Management
1 99 (21.15%) SCCM
2 14 (2.99%) Backup Exec
3 12 (2.56%) Microsoft Intune
4 8 (1.71%) SCOM
5 5 (1.07%) Microsoft Data Protection Manager
5 5 (1.07%) WMI
6 4 (0.85%) AirWatch
6 4 (0.85%) NetBackup
7 2 (0.43%) DameWare
7 2 (0.43%) Jamf Pro
7 2 (0.43%) Norton AntiVirus
7 2 (0.43%) WSUS
8 1 (0.21%) McAfee ePO
8 1 (0.21%) Nagios
8 1 (0.21%) SCSM
8 1 (0.21%) vCenter Server
Vendors
1 234 (50.00%) Microsoft
2 136 (29.06%) Citrix
3 57 (12.18%) VMware
4 41 (8.76%) Cisco
5 40 (8.55%) Reuters
6 34 (7.26%) Apple
7 32 (6.84%) FactSet
8 31 (6.62%) Bloomberg
9 24 (5.13%) NetApp
10 22 (4.70%) Intel
11 17 (3.63%) Dell
12 15 (3.21%) HP
13 11 (2.35%) Avaya
14 10 (2.14%) Adobe
14 10 (2.14%) EqualLogic
15 8 (1.71%) Veeam
16 7 (1.50%) Remedy
17 5 (1.07%) MobileIron
17 5 (1.07%) Symantec
18 4 (0.85%) Fidessa