Period
to 18 February 2018

The median annual salary for a Desktop Support Engineer was £31,500 in advertised job vacancies in England during the 6 months to 18 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
UK > England
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 691 763 764
Rank change year-on-year +72 +1 +33
Permanent jobs requiring a Desktop Support Engineer 514 407 528
As % of all permanent IT jobs advertised in England 0.32% 0.25% 0.27%
As % of the Job Titles category 0.33% 0.26% 0.28%
Number of salaries quoted 404 374 515
England median annual salary £31,500 £26,000 £26,500
Median salary % change year-on-year +21.15% -1.89% -3.64%
10th Percentile £21,250 £19,500 £22,000
90th Percentile £45,000 £38,750 £38,750
UK median annual salary £31,500 £26,250 £27,000
% change year-on-year +20.00% -2.78% -1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 156,888 159,015 191,571
% of permanent IT jobs with a recognized job title 96.22% 96.49% 96.71%
Number of salaries quoted 129,578 133,074 161,753
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £80,000 £77,500 £76,250
UK median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing Desktop Support Engineer in England over the 6 months to 18 February 2018.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +111 303 £35,000 +16.67% 18
South East -25 80 £26,000 +4.00% 13
East of England +39 60 £26,000 +1.96% 6
North of England +16 35 £22,500 -7.22% 6
North West -7 27 £22,750 +10.98% 3
Midlands +5 25 £30,000 +20.00% 5
East Midlands +28 17 £29,000 +52.63% 1
South West -24 15 £24,000 -4.00% 2
West Midlands +7 8 £30,000 +20.00% 4
Yorkshire +17 6 £22,500 -26.83% 3
North East - 2 £24,000 -
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 18 February 2018, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Engineer in the job title.

1 450 (87.55%) Windows
2 290 (56.42%) Active Directory
3 220 (42.80%) Microsoft
4 194 (37.74%) Windows 7
5 191 (37.16%) Microsoft Office
6 163 (31.71%) Windows 10
7 161 (31.32%) Office 365
8 142 (27.63%) Finance
9 114 (22.18%) ITIL
9 114 (22.18%) Citrix
10 98 (19.07%) Windows Server
11 92 (17.90%) SCCM
12 88 (17.12%) Apple
13 79 (15.37%) TCP/IP
14 77 (14.98%) PowerShell
15 74 (14.40%) DNS
16 73 (14.20%) DHCP
17 72 (14.01%) Windows Server 2012
18 69 (13.42%) SLA
19 68 (13.23%) Thin Client
19 68 (13.23%) Fat Client
20 67 (13.04%) VMware
21 56 (10.89%) Microsoft Certification
22 55 (10.70%) Banking
23 52 (10.12%) Windows 8
24 50 (9.73%) MS Exchange
24 50 (9.73%) Android
25 48 (9.34%) Windows Server 2008
25 48 (9.34%) Bloomberg
26 45 (8.75%) Blackberry

Desktop Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (9.73%) MS Exchange
2 11 (2.14%) Exchange Server 2007
2 11 (2.14%) Skype for Business
3 6 (1.17%) Blackberry Enterprise Server
3 6 (1.17%) Exchange Server 2010
3 6 (1.17%) SharePoint
4 5 (0.97%) Exchange Server 2013
5 4 (0.78%) IBM Notes
6 3 (0.58%) Confluence
7 2 (0.39%) IIS
8 1 (0.19%) Exchange Server 2003
8 1 (0.19%) IBM Domino
Applications
1 191 (37.16%) Microsoft Office
2 17 (3.31%) Microsoft Excel
3 7 (1.36%) Microsoft PowerPoint
4 2 (0.39%) Adobe Creative Suite
4 2 (0.39%) MS Visio
5 1 (0.19%) Acrobat
5 1 (0.19%) Microsoft Project
Business Applications
1 7 (1.36%) Eikon
2 1 (0.19%) Dynamics NAV
2 1 (0.19%) Remedy ITSM
2 1 (0.19%) Sage CRM
2 1 (0.19%) SystmOne
Cloud Services
1 161 (31.32%) Office 365
2 23 (4.47%) Microsoft Azure
3 7 (1.36%) OneDrive
4 5 (0.97%) Amazon AWS
5 2 (0.39%) G Suite
5 2 (0.39%) Mimecast
5 2 (0.39%) SaaS
Communications & Networking
1 79 (15.37%) TCP/IP
2 74 (14.40%) DNS
3 73 (14.20%) DHCP
4 39 (7.59%) Firewall
5 30 (5.84%) LAN
6 26 (5.06%) VPN
7 25 (4.86%) WAN
8 17 (3.31%) Cisco IOS
9 14 (2.72%) Wi-Fi
10 13 (2.53%) Remote Desktop
10 13 (2.53%) Wireless
11 10 (1.95%) Skype
12 9 (1.75%) VoIP
13 6 (1.17%) VLAN
14 3 (0.58%) ADSL
14 3 (0.58%) Broadband
14 3 (0.58%) Internet
14 3 (0.58%) WLAN
15 2 (0.39%) Intranet
15 2 (0.39%) MPLS
Database & Business Intelligence
1 6 (1.17%) SQL Server
2 2 (0.39%) Oracle Reports
3 1 (0.19%) MySQL
Development Applications
1 29 (5.64%) MSI
2 6 (1.17%) JIRA
3 2 (0.39%) WinDbg
General
1 142 (27.63%) Finance
2 55 (10.70%) Banking
3 28 (5.45%) Investment Banking
4 13 (2.53%) Front Office
5 11 (2.14%) Advertising
6 8 (1.56%) Retail
7 7 (1.36%) Manufacturing
7 7 (1.36%) Telecoms
8 6 (1.17%) Financial Institution
9 5 (0.97%) Games
10 2 (0.39%) Billing
10 2 (0.39%) French Language
10 2 (0.39%) Italian Language
10 2 (0.39%) Law
10 2 (0.39%) Marketing
11 1 (0.19%) Legal
11 1 (0.19%) Military
11 1 (0.19%) Multimedia
Libraries, Frameworks & Software Standards
1 31 (6.03%) Software Packaging
2 6 (1.17%) .NET
3 5 (0.97%) WSH
4 4 (0.78%) Velocity
5 2 (0.39%) COM
6 1 (0.19%) ASP.NET
6 1 (0.19%) LDAP
6 1 (0.19%) X-Windows
Miscellaneous
1 68 (13.23%) Fat Client
1 68 (13.23%) Thin Client
2 45 (8.75%) Blackberry
3 27 (5.25%) Analytical Skills
4 25 (4.86%) Hedge funds
5 21 (4.09%) iPhone
6 15 (2.92%) Smartphone
7 12 (2.33%) Management Information System
8 9 (1.75%) Enterprise Storage
8 9 (1.75%) Video Conferencing
9 8 (1.56%) Computer Science
9 8 (1.56%) Driving Licence
10 6 (1.17%) Data Centre
10 6 (1.17%) Foreign Exchange (FX)
11 5 (0.97%) PDA
12 4 (0.78%) Greenfield Project
12 4 (0.78%) iPad
13 3 (0.58%) Analytical Mindset
14 2 (0.39%) Fintech
14 2 (0.39%) Public Cloud
Operating Systems
1 450 (87.55%) Windows
2 194 (37.74%) Windows 7
3 163 (31.71%) Windows 10
4 98 (19.07%) Windows Server
5 72 (14.01%) Windows Server 2012
6 52 (10.12%) Windows 8
7 50 (9.73%) Android
8 48 (9.34%) Windows Server 2008
9 43 (8.37%) Mac OS X
10 21 (4.09%) Mac OS
11 16 (3.11%) Windows XP
12 13 (2.53%) Apple iOS
13 9 (1.75%) Unix
13 9 (1.75%) Windows Server 2003
14 8 (1.56%) Linux
15 5 (0.97%) Windows Vista
16 4 (0.78%) Windows Phone
17 3 (0.58%) Windows 2000
18 1 (0.19%) Windows Mobile
18 1 (0.19%) Windows NT
Processes & Methodologies
1 114 (22.18%) ITIL
2 32 (6.23%) Asset Management
3 31 (6.03%) Application Packaging
3 31 (6.03%) Task Automation
4 23 (4.47%) Mobile Device Management
5 19 (3.70%) Problem Management
5 19 (3.70%) Service Management
6 18 (3.50%) ITSM
6 18 (3.50%) Patch Management
7 17 (3.31%) Root Cause Analysis
7 17 (3.31%) Service Delivery
8 16 (3.11%) Break/Fix
9 13 (2.53%) Continuous Improvement
9 13 (2.53%) Mentoring
10 12 (2.33%) Automated Trading
10 12 (2.33%) Line Management
10 12 (2.33%) Project Management
11 11 (2.14%) Incident Management
11 11 (2.14%) ITIL V3
12 10 (1.95%) Time Management
Programming Languages
1 77 (14.98%) PowerShell
2 11 (2.14%) SQL
3 6 (1.17%) C#
3 6 (1.17%) Perl
4 5 (0.97%) Python
5 3 (0.58%) C
5 3 (0.58%) VBScript
6 2 (0.39%) Shell Script
7 1 (0.19%) PHP
7 1 (0.19%) VB.NET
Qualifications
1 56 (10.89%) Microsoft Certification
2 27 (5.25%) MCSE
3 25 (4.86%) Degree
4 19 (3.70%) Security Cleared
5 17 (3.31%) MCP
5 17 (3.31%) SC Cleared
6 13 (2.53%) MCSA
7 8 (1.56%) A+ Certification
8 6 (1.17%) Network+ Certification
9 4 (0.78%) DBS Check
9 4 (0.78%) ITIL Certification
9 4 (0.78%) MCDST
9 4 (0.78%) MCITP
10 3 (0.58%) CCNA
10 3 (0.58%) Cisco Certification
11 2 (0.39%) Computer Science Degree
11 2 (0.39%) HNC
11 2 (0.39%) HND
11 2 (0.39%) MCTS
12 1 (0.19%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 69 (13.42%) SLA
2 1 (0.19%) ISO/IEC 27001
System Software
1 290 (56.42%) Active Directory
2 42 (8.17%) VMware Infrastructure
3 35 (6.81%) Microsoft App-V
4 22 (4.28%) Hyper-V
5 13 (2.53%) XenApp
6 12 (2.33%) XenDesktop
7 11 (2.14%) vSphere
8 7 (1.36%) Terminal Services
9 6 (1.17%) Terminal Server
10 5 (0.97%) DFS Replication
11 4 (0.78%) Virtual Desktop
12 3 (0.58%) Firmware
12 3 (0.58%) Virtual Machines
12 3 (0.58%) Virtual Servers
12 3 (0.58%) VMware ESXi
13 2 (0.39%) BitLocker
Systems Management
1 92 (17.90%) SCCM
2 10 (1.95%) AirWatch
3 6 (1.17%) DameWare
3 6 (1.17%) Jamf Pro
4 5 (0.97%) McAfee ePO
4 5 (0.97%) Microsoft Data Protection Manager
4 5 (0.97%) Microsoft Intune
4 5 (0.97%) WMI
5 4 (0.78%) Backup Exec
5 4 (0.78%) WSUS
6 2 (0.39%) Norton AntiVirus
6 2 (0.39%) Perfmon
7 1 (0.19%) Nagios
7 1 (0.19%) SCOM
7 1 (0.19%) SCOrch
7 1 (0.19%) vRealize
Vendors
1 220 (42.80%) Microsoft
2 114 (22.18%) Citrix
3 88 (17.12%) Apple
4 67 (13.04%) VMware
5 48 (9.34%) Bloomberg
6 45 (8.75%) Intel
6 45 (8.75%) Reuters
7 44 (8.56%) Cisco
8 39 (7.59%) FactSet
9 27 (5.25%) NetApp
10 21 (4.09%) HP
11 18 (3.50%) MobileIron
12 15 (2.92%) Dell
13 13 (2.53%) Remedy
14 11 (2.14%) Adobe
14 11 (2.14%) Fidessa
15 9 (1.75%) EqualLogic
15 9 (1.75%) Ivanti
16 6 (1.17%) Avaya
16 6 (1.17%) Veeam