Period
to 23 November 2017

The median contractor rate for a Desktop Support Engineer was £165 per day in advertised job vacancies in the West Midlands during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
England > West Midlands
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 158 206 156
Rank change year-on-year +48 -50 -8
Contract jobs requiring a Desktop Support Engineer 20 6 20
As % of all contract IT jobs advertised in the West Midlands 0.41% 0.097% 0.40%
As % of the Job Titles category 0.44% 0.10% 0.43%
Number of daily rates quoted 9 0 4
West Midlands median daily rate £165 - £144
10th Percentile £121 - £100
90th Percentile £248 - £186
England median daily rate £160 £155 £150
% change year-on-year +3.23% +3.33% -9.09%
Number of hourly rates quoted 3 3 12
West Midlands median hourly rate £17.50 £14.00 £16.23
Median hourly rate % change year-on-year +25.00% -13.71% +11.90%
10th Percentile £14.30 £13.20 £11.02
90th Percentile £20.10 £16.80 £18.00
England median hourly rate £15.38 £15.00 £14.50
% change year-on-year +2.50% +3.45% -3.41%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Midlands
Contract vacancies in the West Midlands with a recognized job title 4578 5879 4678
% of contract IT jobs with a recognized job title 94.55% 95.05% 94.70%
Number of daily rates quoted 2896 3531 2675
West Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £213 £238 £213
90th Percentile £543 £545 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 203 239 273
West Midlands median hourly rate £17.25 £15.43 £17.00
Median hourly rate % change year-on-year +11.83% -9.26% +5.07%
10th Percentile £10.50 £10.00 £10.50
90th Percentile £43.75 £39.50 £38.75
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Desktop Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Desktop Support Engineer in the West Midlands

Desktop Support Engineer
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the West Midlands.

Contractor daily rate trend for Desktop Support Engineer in the West Midlands

Desktop Support Engineer
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing Desktop Support Engineer in the West Midlands over the 6 months to 23 November 2017.

Contractor daily rate histogram for Desktop Support Engineer in the West Midlands

Desktop Support Engineer
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the West Midlands.

Contractor hourly rate trend for Desktop Support Engineer in the West Midlands

Desktop Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the West Midlands region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +16 11 £165 -
Shropshire +21 7 £153 -
Solihull +8 1 - -
Coventry - 1 - - 1
Desktop Support Engineer
England

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 23 November 2017, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Desktop Support Engineer in the job title.

1 17 (85.00%) Windows
2 8 (40.00%) SLA
2 8 (40.00%) Windows 7
3 6 (30.00%) SCCM
3 6 (30.00%) Knowledge Management
3 6 (30.00%) Microsoft
4 5 (25.00%) Microsoft Office
4 5 (25.00%) MCP
4 5 (25.00%) Line Management
4 5 (25.00%) Ticket Management
5 4 (20.00%) Windows 10
5 4 (20.00%) Active Directory
6 3 (15.00%) Citrix
6 3 (15.00%) ITIL
6 3 (15.00%) Windows XP
6 3 (15.00%) Office 365
7 2 (10.00%) Data Centre
7 2 (10.00%) Incident Management
7 2 (10.00%) TCP/IP
7 2 (10.00%) Microsoft App-V
7 2 (10.00%) Service Management
7 2 (10.00%) Wireless
7 2 (10.00%) Internet
7 2 (10.00%) Lotus
7 2 (10.00%) Blackberry
7 2 (10.00%) Blackberry Enterprise Server
7 2 (10.00%) MS Exchange
7 2 (10.00%) IBM Notes
7 2 (10.00%) Java
7 2 (10.00%) HP

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Blackberry Enterprise Server
1 2 (10.00%) IBM Notes
1 2 (10.00%) MS Exchange
2 1 (5.00%) Skype for Business
Applications
1 5 (25.00%) Microsoft Office
Cloud Services
1 3 (15.00%) Office 365
Communications & Networking
1 2 (10.00%) Internet
1 2 (10.00%) TCP/IP
1 2 (10.00%) Wireless
2 1 (5.00%) Remote Desktop
2 1 (5.00%) Skype
2 1 (5.00%) SMS
Miscellaneous
1 2 (10.00%) Blackberry
1 2 (10.00%) Data Centre
2 1 (5.00%) Fat Client
2 1 (5.00%) Thin Client
Operating Systems
1 17 (85.00%) Windows
2 8 (40.00%) Windows 7
3 4 (20.00%) Windows 10
4 3 (15.00%) Windows XP
5 1 (5.00%) Android
5 1 (5.00%) Windows 8
Processes & Methodologies
1 6 (30.00%) Knowledge Management
2 5 (25.00%) Line Management
2 5 (25.00%) Ticket Management
3 3 (15.00%) ITIL
4 2 (10.00%) Incident Management
4 2 (10.00%) Service Management
5 1 (5.00%) Migration
5 1 (5.00%) Mobile Device Management
5 1 (5.00%) Patch Management
5 1 (5.00%) Service Delivery
5 1 (5.00%) Software Deployment
Programming Languages
1 2 (10.00%) Java
Qualifications
1 5 (25.00%) MCP
2 1 (5.00%) SC Cleared
2 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 8 (40.00%) SLA
System Software
1 4 (20.00%) Active Directory
2 2 (10.00%) Microsoft App-V
3 1 (5.00%) Hyper-V
3 1 (5.00%) Terminal Services
3 1 (5.00%) VMware Infrastructure
3 1 (5.00%) VMware Workstation
Systems Management
1 6 (30.00%) SCCM
2 1 (5.00%) Norton AntiVirus
2 1 (5.00%) SafeCom
2 1 (5.00%) WSUS
Vendors
1 6 (30.00%) Microsoft
2 3 (15.00%) Citrix
3 2 (10.00%) Dell
3 2 (10.00%) HP
3 2 (10.00%) Lotus
4 1 (5.00%) Cisco
4 1 (5.00%) IBM
4 1 (5.00%) McAfee
4 1 (5.00%) Meraki
4 1 (5.00%) NetApp
4 1 (5.00%) Symantec
4 1 (5.00%) VMware
4 1 (5.00%) Wyse