Senior IT Support Analyst Job Trends in the West Midlands

Senior IT Support Analyst
England > West Midlands

The median Senior IT Support Analyst salary in the West Midlands is £45,000 per year, according to job vacancies posted during the 6 months leading to 20 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Feb 2026
Same period 2025 Same period 2024
Rank 178 191 209
Rank change year-on-year +13 +18 -
Permanent jobs requiring a Senior IT Support Analyst 2 2 1
As % of all permanent jobs in the West Midlands 0.033% 0.051% 0.019%
As % of the Job Titles category 0.037% 0.056% 0.020%
Number of salaries quoted 2 2 1
10th Percentile £42,750 £31,800 -
25th Percentile £43,125 £33,375 -
Median annual salary (50th Percentile) £45,000 £37,000 £45,000
Median % change year-on-year +21.62% -17.78% -
75th Percentile £46,875 £40,875 -
90th Percentile £47,250 £42,600 -
England median annual salary £48,500 £42,500 £45,000
% change year-on-year +14.12% -5.56% +18.42%

All Permanent IT Job Roles
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 5,435 3,581 5,024
% of permanent jobs with a recognized job title 90.33% 91.77% 93.19%
Number of salaries quoted 3,240 1,737 4,093
10th Percentile £28,250 £31,250 £26,250
25th Percentile £36,250 £41,250 £34,000
Median annual salary (50th Percentile) £50,000 £53,688 £49,750
Median % change year-on-year -6.87% +7.92% -5.24%
75th Percentile £67,500 £67,500 £62,500
90th Percentile £83,750 £80,000 £76,250
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.29%

Senior IT Support Analyst
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Senior IT Support Analyst' in the job title relative to all permanent IT jobs advertised in the West Midlands.

Senior IT Support Analyst job vacancy trend in the West Midlands

Senior IT Support Analyst
Salary Trend in the West Midlands

Salary distribution trend for Senior IT Support Analyst job vacancies in the West Midlands.

Salary distribution trend for Senior IT Support Analyst job vacancies in the West Midlands

Senior IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support Analyst within the West Midlands region over the 6 months to 20 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Shropshire - 1 £45,000 - 1
Wolverhampton - 1 £45,000 -
Senior IT Support Analyst
England

Senior IT Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the West Midlands

For the 6 months to 20 February 2026, Senior IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Senior IT Support Analyst in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Azure
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) Entra ID
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) Microsoft Intune
1 2 (100.00%) Project Delivery
1 2 (100.00%) Windows
2 1 (50.00%) Autodesk
2 1 (50.00%) AWS
2 1 (50.00%) BitLocker
2 1 (50.00%) Broadband
2 1 (50.00%) Business Continuity
2 1 (50.00%) Collaborative Working
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Cyber Essentials
2 1 (50.00%) Cyber Essentials PLUS
2 1 (50.00%) Cybersecurity
2 1 (50.00%) Degree
2 1 (50.00%) Disaster Recovery
2 1 (50.00%) Ethernet
2 1 (50.00%) Hyper-V
2 1 (50.00%) ISO/IEC 27001
2 1 (50.00%) Kaseya
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) Microsoft Purview
2 1 (50.00%) Nutanix

Senior IT Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) Microsoft Exchange
2 1 (50.00%) SharePoint
Business Applications
1 1 (50.00%) SAP S/4HANA
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Entra ID
1 2 (100.00%) Microsoft 365
2 1 (50.00%) AWS
2 1 (50.00%) Microsoft Purview
2 1 (50.00%) Nutanix
2 1 (50.00%) OneDrive
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
2 1 (50.00%) Broadband
2 1 (50.00%) Ethernet
2 1 (50.00%) PBX
2 1 (50.00%) TCP/IP
2 1 (50.00%) Unified Communications
2 1 (50.00%) VoIP
2 1 (50.00%) VPN
General
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (50.00%) SAP CAF
Miscellaneous
1 1 (50.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Project Delivery
2 1 (50.00%) Business Continuity
2 1 (50.00%) Collaborative Working
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Cybersecurity
2 1 (50.00%) Disaster Recovery
2 1 (50.00%) Operational Stability
2 1 (50.00%) Privileged Access Management
2 1 (50.00%) Problem Management
2 1 (50.00%) Process Improvement
2 1 (50.00%) RBAC
2 1 (50.00%) Remote Monitoring and Management
2 1 (50.00%) Roadmaps
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Technology Roadmap
Programming Languages
1 1 (50.00%) PowerShell
Qualifications
1 1 (50.00%) Degree
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
Quality Assurance & Compliance
1 1 (50.00%) Cyber Essentials
1 1 (50.00%) Cyber Essentials PLUS
1 1 (50.00%) ISO/IEC 27001
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) BitLocker
2 1 (50.00%) Hyper-V
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) vSphere
Systems Management
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Autodesk
2 1 (50.00%) Kaseya
2 1 (50.00%) SAP
2 1 (50.00%) VMware