Period
to 18 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > West Midlands
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 183 159 155
Rank change year-on-year -24 -4 +28
Permanent jobs citing Problem Management 119 185 230
As % of all permanent IT jobs advertised in the West Midlands 1.38% 1.87% 1.95%
As % of the Processes & Methodologies category 1.53% 2.04% 2.15%
Number of salaries quoted 84 118 138
West Midlands median annual salary £42,500 £39,000 £42,250
Median salary % change year-on-year +8.97% -7.69% -1.74%
10th Percentile £26,750 £25,249 £25,000
90th Percentile £57,250 £64,576 £75,000
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 7,795 9,056 10,692
As % of all permanent IT jobs advertised in the West Midlands 90.40% 91.37% 90.53%
Number of salaries quoted 5,960 7,421 8,366
West Midlands median annual salary £44,500 £40,000 £40,000
Median salary % change year-on-year +11.25% - -
10th Percentile £25,750 £25,500 £24,500
90th Percentile £67,500 £63,750 £65,000
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% - +5.26%

Problem Management
Job Vacancy Trend in the West Midlands

Job postings citing Problem Management as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Problem Management in the West Midlands

Problem Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the West Midlands.

Salary trend for Problem Management in the West Midlands

Problem Management
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Problem Management in the West Midlands over the 6 months to 18 October 2018.

Salary histogram for Problem Management in the West Midlands

Problem Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the West Midlands region over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -21 54 £42,500 +9.68% 2
Coventry -2 20 £45,000 -10.00% 4
Staffordshire +22 12 £28,500 -3.39% 2
Warwickshire +33 7 £36,000 -7.69% 1
Solihull -10 6 £42,500 +53.15% 1
Wolverhampton - 6 £40,000 -
Worcestershire +7 4 £46,000 +91.67% 2
Dudley - 4 £60,000 -
Shropshire +15 3 £40,000 +2.22% 5
Sutton Coldfield - 1 £40,000 -
Walsall - 1 £32,500 - 1
Halesowen - 1 £70,000 -
Problem Management
England

For the 6 months to 18 October 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for Problem Management.

1 68 (57.14%) ITIL
2 37 (31.09%) Incident Management
3 36 (30.25%) Change Management
4 34 (28.57%) Data Centre
5 33 (27.73%) Service Management
6 28 (23.53%) Continuous Improvement
7 27 (22.69%) Service Delivery
7 27 (22.69%) Stakeholder Management
8 25 (21.01%) ITIL Certification
8 25 (21.01%) ITIL V3
8 25 (21.01%) Windows Server
9 24 (20.17%) Windows
9 24 (20.17%) Firewall
10 23 (19.33%) WAN
10 23 (19.33%) Analytical Skills
11 21 (17.65%) Cisco
12 20 (16.81%) LAN
12 20 (16.81%) Security Cleared
13 19 (15.97%) ServiceNow
14 18 (15.13%) ISO/IEC 27001
15 17 (14.29%) SC Cleared
15 17 (14.29%) SLA
16 16 (13.45%) Cisco Certification
17 15 (12.61%) VMware
18 14 (11.76%) Linux
19 13 (10.92%) Microsoft
20 12 (10.08%) Configuration Management
20 12 (10.08%) Business Continuity
20 12 (10.08%) Information Security
20 12 (10.08%) Finance

Problem Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.20%) SharePoint
2 4 (3.36%) Skype for Business
3 3 (2.52%) SAS
4 2 (1.68%) IIS
4 2 (1.68%) MS Exchange
Applications
1 1 (0.84%) Microsoft Office
Business Applications
1 7 (5.88%) assyst
1 7 (5.88%) Sentinel
2 3 (2.52%) Dynamics CRM
3 1 (0.84%) Dynamics AX
3 1 (0.84%) Remedy ITSM
Cloud Services
1 4 (3.36%) Dynamics 365
1 4 (3.36%) Microsoft Azure
2 2 (1.68%) Office 365
3 1 (0.84%) Amazon AWS
3 1 (0.84%) Cloud Computing
3 1 (0.84%) SaaS
3 1 (0.84%) Yammer
Communications & Networking
1 24 (20.17%) Firewall
2 23 (19.33%) WAN
3 20 (16.81%) LAN
4 9 (7.56%) VoIP
5 8 (6.72%) MPLS
6 7 (5.88%) Network Security
7 6 (5.04%) Cisco ASA
8 5 (4.20%) Cisco Firepower
8 5 (4.20%) Skype
8 5 (4.20%) VPN
9 4 (3.36%) Cisco ISE
9 4 (3.36%) DSL
9 4 (3.36%) Wi-Fi
10 3 (2.52%) BGP
10 3 (2.52%) EIGRP
10 3 (2.52%) Intrusion Detection
10 3 (2.52%) OSPF
10 3 (2.52%) VLAN
11 2 (1.68%) TCP/IP
11 2 (1.68%) Wireless
Database & Business Intelligence
1 6 (5.04%) SQL Server
2 2 (1.68%) Hadoop
2 2 (1.68%) RDBMS
2 2 (1.68%) Relational Database
2 2 (1.68%) SQL Server 2008
2 2 (1.68%) SQL Server 2016
2 2 (1.68%) SQL Server Analysis Services
2 2 (1.68%) SQL Server Integration Services
2 2 (1.68%) SQL Server Reporting Services
3 1 (0.84%) NoSQL
Development Applications
1 2 (1.68%) Team Foundation Server
General
1 12 (10.08%) Finance
2 3 (2.52%) Back Office
2 3 (2.52%) Billing
2 3 (2.52%) Legal
3 2 (1.68%) Manufacturing
3 2 (1.68%) Retail
4 1 (0.84%) Advertising
4 1 (0.84%) Banking
4 1 (0.84%) Games
Job Titles
1 18 (15.13%) Incident Manager
2 14 (11.76%) Major Incident Manager
2 14 (11.76%) Service Manager
3 9 (7.56%) Network Engineer
3 9 (7.56%) Network Support
3 9 (7.56%) Team Leader
4 8 (6.72%) IT Support
5 7 (5.88%) Analyst
5 7 (5.88%) Compliance Officer
5 7 (5.88%) Information Officer
5 7 (5.88%) Information Security Compliance Officer
5 7 (5.88%) Information Security Officer
5 7 (5.88%) IT Manager
5 7 (5.88%) Operations Manager
5 7 (5.88%) Operations Team Leader
5 7 (5.88%) Problem Manager
5 7 (5.88%) Security Compliance Officer
5 7 (5.88%) Security Officer
5 7 (5.88%) Service Operations Manager
5 7 (5.88%) Support Technician
Libraries, Frameworks & Software Standards
1 1 (0.84%) .NET
1 1 (0.84%) HTML
1 1 (0.84%) React
1 1 (0.84%) XML
Miscellaneous
1 34 (28.57%) Data Centre
2 23 (19.33%) Analytical Skills
3 11 (9.24%) Management Information System
4 7 (5.88%) CESG
4 7 (5.88%) Freedom of Information
4 7 (5.88%) Video Conferencing
5 4 (3.36%) Virtual Team
6 3 (2.52%) AS400
6 3 (2.52%) Distributed Denial-of-Service
7 2 (1.68%) Clustering
7 2 (1.68%) LPAR
7 2 (1.68%) PKI
8 1 (0.84%) CMDB
8 1 (0.84%) Greenfield Project
8 1 (0.84%) iPad
8 1 (0.84%) iPhone
8 1 (0.84%) iSeries
8 1 (0.84%) Self-Motivation
8 1 (0.84%) Smartphone
Operating Systems
1 25 (21.01%) Windows Server
2 24 (20.17%) Windows
3 14 (11.76%) Linux
4 5 (4.20%) Windows 7
4 5 (4.20%) Windows Server 2012
5 4 (3.36%) Windows 10
6 3 (2.52%) Oracle Linux
6 3 (2.52%) Red Hat Enterprise Linux
6 3 (2.52%) SUSE
6 3 (2.52%) Unix
6 3 (2.52%) Windows Server 2008
7 2 (1.68%) Android
8 1 (0.84%) AIX
8 1 (0.84%) Apple iOS
8 1 (0.84%) OS/400
8 1 (0.84%) Solaris
8 1 (0.84%) Windows Phone
8 1 (0.84%) Windows Phone 7
Processes & Methodologies
1 68 (57.14%) ITIL
2 37 (31.09%) Incident Management
3 36 (30.25%) Change Management
4 33 (27.73%) Service Management
5 28 (23.53%) Continuous Improvement
6 27 (22.69%) Service Delivery
6 27 (22.69%) Stakeholder Management
7 25 (21.01%) ITIL V3
8 12 (10.08%) Business Continuity
8 12 (10.08%) Configuration Management
8 12 (10.08%) Information Security
9 10 (8.40%) Data Protection
9 10 (8.40%) ITSM
9 10 (8.40%) Problem-Solving
10 9 (7.56%) Performance Metrics
10 9 (7.56%) Release Management
11 8 (6.72%) Asset Management
11 8 (6.72%) Data Analysis
11 8 (6.72%) IT Governance
11 8 (6.72%) Supplier Management
Programming Languages
1 6 (5.04%) SQL
2 5 (4.20%) PowerShell
3 4 (3.36%) C#
4 3 (2.52%) JavaScript
5 1 (0.84%) C
5 1 (0.84%) Lingo
Qualifications
1 25 (21.01%) ITIL Certification
2 20 (16.81%) Security Cleared
3 17 (14.29%) SC Cleared
4 16 (13.45%) Cisco Certification
5 10 (8.40%) CISSP
6 8 (6.72%) CCNA
6 8 (6.72%) CCNP
7 7 (5.88%) CISA
7 7 (5.88%) CISM
8 6 (5.04%) Microsoft Certification
9 4 (3.36%) Degree
9 4 (3.36%) MCSE
10 3 (2.52%) CCSA
10 3 (2.52%) CEH
10 3 (2.52%) CompTIA Security+
11 1 (0.84%) MCSA
Quality Assurance & Compliance
1 18 (15.13%) ISO/IEC 27001
2 17 (14.29%) SLA
3 11 (9.24%) Cyber Essentials
3 11 (9.24%) PCI DSS
4 8 (6.72%) GDPR
4 8 (6.72%) ISO/IEC 20000
5 7 (5.88%) Cyber Essentials PLUS
5 7 (5.88%) QA
6 1 (0.84%) BS25999
6 1 (0.84%) GxP
6 1 (0.84%) ISO 9001
System Software
1 9 (7.56%) Active Directory
2 4 (3.36%) Hyper-V
3 3 (2.52%) Virtual Desktop
3 3 (2.52%) Virtual Servers
4 2 (1.68%) GFS2
4 2 (1.68%) VMware Infrastructure
4 2 (1.68%) vSphere
5 1 (0.84%) Microsoft Virtual Server
5 1 (0.84%) PowerHA
5 1 (0.84%) Virtual Machines
5 1 (0.84%) XenApp
Systems Management
1 4 (3.36%) SCCM
2 3 (2.52%) Forefront Identity Manager
3 2 (1.68%) Failover Clustering
3 2 (1.68%) SCOM
4 1 (0.84%) AirWatch
4 1 (0.84%) Cisco UCCE
4 1 (0.84%) Cisco UCCX
4 1 (0.84%) Norton AntiVirus
4 1 (0.84%) SCOrch
4 1 (0.84%) WSUS
Vendors
1 21 (17.65%) Cisco
2 19 (15.97%) ServiceNow
3 15 (12.61%) VMware
4 13 (10.92%) Microsoft
5 11 (9.24%) HP
6 10 (8.40%) CheckPoint
7 4 (3.36%) McAfee
8 3 (2.52%) Oracle
8 3 (2.52%) Salesforce.com
9 2 (1.68%) Cloudera
9 2 (1.68%) Red Hat
9 2 (1.68%) Splunk
9 2 (1.68%) Symantec
10 1 (0.84%) Citrix
10 1 (0.84%) Dell
10 1 (0.84%) IBM
10 1 (0.84%) Juniper
10 1 (0.84%) MobileIron
10 1 (0.84%) Remedy
10 1 (0.84%) Sophos