Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
England > West Midlands
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 174 149 195
Rank change year-on-year -25 +46 -17
Permanent jobs citing Problem Management 166 225 129
As % of all permanent IT jobs advertised in the West Midlands 1.64% 1.97% 1.18%
As % of the Processes & Methodologies category 1.84% 2.21% 1.35%
Number of salaries quoted 100 132 96
West Midlands median annual salary £36,500 £38,750 £42,500
Median salary % change year-on-year -5.81% -8.82% -15.00%
10th Percentile £24,000 £23,550 £19,500
90th Percentile £64,026 £62,000 £58,250
England median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 9001 10197 9565
As % of all permanent IT jobs advertised in the West Midlands 88.87% 89.21% 87.65%
Number of salaries quoted 7279 7971 7907
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £25,500 £25,000 £24,750
90th Percentile £65,000 £63,750 £64,700
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the West Midlands

Job postings citing Problem Management as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Problem Management in the West Midlands

Problem Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the West Midlands.

Salary trend for Problem Management in the West Midlands

Problem Management
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Problem Management in the West Midlands over the 6 months to 24 November 2017.

Salary histogram for Problem Management in the West Midlands

Problem Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the West Midlands region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -46 68 £32,500 -20.73% 3
Coventry +19 21 £50,000 +66.67%
Warwickshire +8 19 £50,000 +47.06% 2
Solihull +11 17 £26,000 -17.79%
Staffordshire +19 7 £29,817 -24.99% 1
Worcestershire -3 4 £24,000 -43.53%
Wolverhampton - 4 - -
Shropshire -5 3 £39,131 -1.85% 1
Problem Management
England

For the 6 months to 24 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Problem Management.

1 99 (59.64%) Change Management
2 90 (54.22%) ITIL
3 69 (41.57%) Service Management
4 52 (31.33%) Microsoft
5 50 (30.12%) Service Delivery
6 49 (29.52%) Incident Management
7 41 (24.70%) Windows
8 39 (23.49%) Active Directory
9 34 (20.48%) Data Centre
10 32 (19.28%) VMware
11 31 (18.67%) VMware Infrastructure
12 30 (18.07%) Line Management
13 27 (16.27%) Hyper-V
14 26 (15.66%) SLA
14 26 (15.66%) Process Improvement
15 25 (15.06%) Firewall
15 25 (15.06%) Management Information System
16 24 (14.46%) Manufacturing
16 24 (14.46%) MS Exchange
16 24 (14.46%) Microsoft Azure
17 23 (13.86%) Stakeholder Management
18 22 (13.25%) SAP
18 22 (13.25%) Root Cause Analysis
19 21 (12.65%) Microsoft Office
20 19 (11.45%) Dell
20 19 (11.45%) NetApp
20 19 (11.45%) SAP MM
20 19 (11.45%) ITIL V3
20 19 (11.45%) Procure-to-Pay
20 19 (11.45%) Order to Cash

Problem Management
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (14.46%) MS Exchange
2 5 (3.01%) Exchange Server 2003
2 5 (3.01%) Exchange Server 2007
3 3 (1.81%) JBoss
3 3 (1.81%) Tomcat
3 3 (1.81%) WebLogic
4 2 (1.20%) Apache
4 2 (1.20%) SharePoint
5 1 (0.60%) Blackberry Enterprise Server
5 1 (0.60%) Cloud Foundry
5 1 (0.60%) Skype for Business
Applications
1 21 (12.65%) Microsoft Office
2 5 (3.01%) Microsoft Excel
3 2 (1.20%) Doxygen
Business Applications
1 19 (11.45%) SAP MM
2 7 (4.22%) assyst
3 5 (3.01%) Workfront
4 1 (0.60%) Oracle Applications
4 1 (0.60%) Oracle EBS
4 1 (0.60%) Remedy ITSM
Cloud Services
1 24 (14.46%) Microsoft Azure
2 15 (9.04%) Office 365
3 9 (5.42%) Amazon AWS
4 8 (4.82%) Amazon EC2
5 5 (3.01%) AWS CloudFormation
6 1 (0.60%) OpenShift
6 1 (0.60%) PaaS
6 1 (0.60%) Yammer
Communications & Networking
1 25 (15.06%) Firewall
2 11 (6.63%) DNS
3 8 (4.82%) DHCP
3 8 (4.82%) LAN
3 8 (4.82%) WAN
4 7 (4.22%) VPN
5 6 (3.61%) 802.11
6 4 (2.41%) SAN
6 4 (2.41%) SMS
6 4 (2.41%) TCP/IP
6 4 (2.41%) VoIP
7 3 (1.81%) PABX
8 2 (1.20%) Network Security
8 2 (1.20%) Skype
8 2 (1.20%) Wi-Fi
9 1 (0.60%) Unified Communications
Database & Business Intelligence
1 3 (1.81%) Oracle Database
2 1 (0.60%) Oracle BI EE
2 1 (0.60%) SQL Server
Development Applications
1 2 (1.20%) JIRA
1 2 (1.20%) Rational DOORS
1 2 (1.20%) Subversion
1 2 (1.20%) VectorCAST
1 2 (1.20%) Visual Studio
General
1 24 (14.46%) Manufacturing
2 8 (4.82%) Finance
3 4 (2.41%) Telecoms
4 3 (1.81%) Retail
5 2 (1.20%) Banking
5 2 (1.20%) Law
5 2 (1.20%) Legal
6 1 (0.60%) Automotive
Job Titles
1 40 (24.10%) Analyst
2 24 (14.46%) Support Analyst
3 17 (10.24%) Active Directory Support
3 17 (10.24%) Exchange Support
3 17 (10.24%) Server Support
4 16 (9.64%) Technical Leader
5 13 (7.83%) Active Directory Analyst
5 13 (7.83%) Active Directory Support Analyst
5 13 (7.83%) IT Manager
5 13 (7.83%) Server Analyst
5 13 (7.83%) Server Support Analyst
5 13 (7.83%) Support Engineer
5 13 (7.83%) Windows Support Analyst
6 12 (7.23%) Problem Manager
7 11 (6.63%) SAP Support
7 11 (6.63%) Service Manager
8 9 (5.42%) Desktop Support
8 9 (5.42%) Incident Manager
8 9 (5.42%) Infrastructure Engineer
8 9 (5.42%) Windows Server Support
Libraries, Frameworks & Software Standards
1 11 (6.63%) .NET
2 6 (3.61%) 802.1X
3 2 (1.20%) Java EE
4 1 (0.60%) .NET Framework
4 1 (0.60%) J2EE
4 1 (0.60%) Middleware
4 1 (0.60%) WebCenter
Miscellaneous
1 34 (20.48%) Data Centre
2 25 (15.06%) Management Information System
3 17 (10.24%) Enterprise Storage
4 13 (7.83%) Analytical Skills
5 7 (4.22%) Cyber Attack
5 7 (4.22%) Freedom of Information
6 6 (3.61%) Blackberry
6 6 (3.61%) Virtual Team
7 5 (3.01%) Public Cloud
8 4 (2.41%) Computer Science
9 3 (1.81%) Driving Licence
10 2 (1.20%) CMDB
10 2 (1.20%) Data Structures
10 2 (1.20%) Smartphone
Operating Systems
1 41 (24.70%) Windows
2 17 (10.24%) Windows Server
3 14 (8.43%) Linux
4 7 (4.22%) Windows 10
5 6 (3.61%) Android
5 6 (3.61%) Apple iOS
5 6 (3.61%) Windows 7
5 6 (3.61%) Windows 8
5 6 (3.61%) Windows Vista
6 5 (3.01%) Windows Mobile
6 5 (3.01%) Windows Server 2003
6 5 (3.01%) Windows Server 2008
6 5 (3.01%) Windows XP
7 3 (1.81%) Unix
8 2 (1.20%) Windows Embedded Compact
9 1 (0.60%) Mac OS
Processes & Methodologies
1 99 (59.64%) Change Management
2 90 (54.22%) ITIL
3 69 (41.57%) Service Management
4 50 (30.12%) Service Delivery
5 49 (29.52%) Incident Management
6 30 (18.07%) Line Management
7 26 (15.66%) Process Improvement
8 23 (13.86%) Stakeholder Management
9 22 (13.25%) Root Cause Analysis
10 19 (11.45%) ITIL V3
10 19 (11.45%) Order to Cash
10 19 (11.45%) Procure-to-Pay
11 18 (10.84%) Configuration Management
12 16 (9.64%) Continuous Improvement
12 16 (9.64%) Matrix Management
13 12 (7.23%) ITSM
13 12 (7.23%) SIEM
14 10 (6.02%) Coaching
14 10 (6.02%) Information Security
14 10 (6.02%) Release Management
Programming Languages
1 16 (9.64%) PowerShell
2 8 (4.82%) Java
2 8 (4.82%) VBScript
3 7 (4.22%) Perl
4 6 (3.61%) Python
4 6 (3.61%) SQL
5 5 (3.01%) JavaScript
5 5 (3.01%) Ruby
6 4 (2.41%) VB
7 3 (1.81%) Bash Shell
7 3 (1.81%) C#
8 2 (1.20%) C
8 2 (1.20%) PL/SQL
8 2 (1.20%) Shell Script
8 2 (1.20%) T-SQL
9 1 (0.60%) Lingo
Qualifications
1 12 (7.23%) CISSP
1 12 (7.23%) Security Cleared
2 11 (6.63%) SC Cleared
3 10 (6.02%) CISM
4 9 (5.42%) Degree
5 6 (3.61%) ITIL Foundation Certificate
5 6 (3.61%) Master's Degree
5 6 (3.61%) MCP
6 5 (3.01%) ITIL Certification
6 5 (3.01%) Microsoft Certification
6 5 (3.01%) MOS
7 3 (1.81%) ISSMP
7 3 (1.81%) MCSA
7 3 (1.81%) MCSE
8 2 (1.20%) CCNA
8 2 (1.20%) Cisco Certification
8 2 (1.20%) GCIA
8 2 (1.20%) MCSD
8 2 (1.20%) Security+ Certification
8 2 (1.20%) SSCP
Quality Assurance & Compliance
1 26 (15.66%) SLA
2 7 (4.22%) PMO
3 4 (2.41%) COBIT
4 3 (1.81%) ISO 9001
5 2 (1.20%) IEC 62304
5 2 (1.20%) ISO 13485
5 2 (1.20%) MISRA
5 2 (1.20%) MISRA C
5 2 (1.20%) PCI DSS
6 1 (0.60%) ISO/IEC 20000
System Software
1 39 (23.49%) Active Directory
2 31 (18.67%) VMware Infrastructure
3 27 (16.27%) Hyper-V
4 6 (3.61%) Docker
5 5 (3.01%) Virtual Machines
6 2 (1.20%) Virtual Servers
7 1 (0.60%) Microsoft Virtual Server
7 1 (0.60%) Virtual Desktop
7 1 (0.60%) VMware ESXi
7 1 (0.60%) vSphere
7 1 (0.60%) XenApp
7 1 (0.60%) XenDesktop
Systems Management
1 14 (8.43%) Tivoli Storage Manager
2 12 (7.23%) SCCM
3 7 (4.22%) QRadar
4 5 (3.01%) Ansible
4 5 (3.01%) Norton AntiVirus
4 5 (3.01%) Opscode Chef
4 5 (3.01%) Puppet
4 5 (3.01%) Salt
4 5 (3.01%) SCOM
4 5 (3.01%) SCVMM
5 4 (2.41%) Backup Exec
5 4 (2.41%) WSUS
6 2 (1.20%) Cisco IPCC
6 2 (1.20%) Microsoft Data Protection Manager
6 2 (1.20%) NetBackup
7 1 (0.60%) AirWatch
7 1 (0.60%) Control-M
7 1 (0.60%) Microsoft Intune
7 1 (0.60%) Netcool
Vendors
1 52 (31.33%) Microsoft
2 32 (19.28%) VMware
3 22 (13.25%) SAP
4 19 (11.45%) Dell
4 19 (11.45%) NetApp
5 18 (10.84%) Citrix
6 17 (10.24%) EqualLogic
7 16 (9.64%) Cisco
8 9 (5.42%) Oracle
9 8 (4.82%) HP
9 8 (4.82%) IBM
10 7 (4.22%) BMC
10 7 (4.22%) ServiceNow
10 7 (4.22%) Symantec
11 6 (3.61%) Fujitsu
11 6 (3.61%) LANDesk
11 6 (3.61%) Remedy
12 5 (3.01%) McAfee
13 3 (1.81%) Apple
13 3 (1.81%) Sun