Senior IT Support Jobs in the West Midlands

Senior IT Support
England > West Midlands

The median Senior IT Support salary in the West Midlands is £35,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 240 264 272
Rank change year-on-year +24 +8 -45
Permanent jobs requiring a Senior IT Support 12 4 13
As % of all permanent jobs advertised in the West Midlands 0.17% 0.061% 0.18%
As % of the Job Titles category 0.18% 0.067% 0.19%
Number of salaries quoted 12 4 12
10th Percentile - £29,900 -
25th Percentile £31,250 £31,250 £31,250
Median annual salary (50th Percentile) £35,000 £37,250 £35,000
Median % change year-on-year -6.04% +6.43% -6.67%
75th Percentile £40,688 £43,750 £36,500
90th Percentile £48,750 - £37,400
England median annual salary £37,250 £40,699 £35,000
% change year-on-year -8.47% +16.28% -2.78%

All Permanent IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 6,829 5,930 6,889
% of permanent jobs with a recognized job title 94.10% 90.03% 94.76%
Number of salaries quoted 5,164 3,360 4,786
10th Percentile £26,250 £30,000 £30,000
25th Percentile £35,000 £38,991 £37,822
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,250 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Senior IT Support
Job Vacancy Trend in the West Midlands

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Senior IT Support in the West Midlands

Senior IT Support
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Senior IT Support in the West Midlands.

Salary trend for Senior IT Support in the West Midlands

Senior IT Support
Salary Histogram in the West Midlands

Salary distribution for jobs citing Senior IT Support in the West Midlands over the 6 months to 4 May 2024.

Salary histogram for Senior IT Support in the West Midlands

Senior IT Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the West Midlands region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -1 9 £36,000 +16.13%
Worcestershire - 2 £35,000 -
Senior IT Support
England

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 4 May 2024, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Senior IT Support in the job title.

1 11 (91.67%) Active Directory
2 8 (66.67%) Microsoft 365
3 7 (58.33%) Windows
3 7 (58.33%) SharePoint
4 6 (50.00%) Google Workspace
4 6 (50.00%) Microsoft
5 5 (41.67%) Social Skills
5 5 (41.67%) Azure
5 5 (41.67%) Microsoft Exchange
6 4 (33.33%) DHCP
6 4 (33.33%) DNS
6 4 (33.33%) VMware
6 4 (33.33%) Google
6 4 (33.33%) VLAN
6 4 (33.33%) Microsoft Intune
6 4 (33.33%) Windows Server 2016
6 4 (33.33%) Windows Server
6 4 (33.33%) OneDrive
6 4 (33.33%) Entra ID
6 4 (33.33%) Windows 10
7 3 (25.00%) Problem-Solving
7 3 (25.00%) Analytical Skills
7 3 (25.00%) vSphere
7 3 (25.00%) Microsoft Certification
8 2 (16.67%) Sage
8 2 (16.67%) Sophos
8 2 (16.67%) Service Management
8 2 (16.67%) Firewall
8 2 (16.67%) Ethernet
8 2 (16.67%) TCP/IP

Senior IT Support Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (58.33%) SharePoint
2 5 (41.67%) Microsoft Exchange
Cloud Services
1 8 (66.67%) Microsoft 365
2 6 (50.00%) Google Workspace
3 5 (41.67%) Azure
4 4 (33.33%) Entra ID
4 4 (33.33%) OneDrive
5 2 (16.67%) Azure Sentinel
Communications & Networking
1 4 (33.33%) DHCP
1 4 (33.33%) DNS
1 4 (33.33%) VLAN
2 2 (16.67%) Ethernet
2 2 (16.67%) Firewall
2 2 (16.67%) SMTP
2 2 (16.67%) TCP/IP
General
1 5 (41.67%) Social Skills
2 3 (25.00%) Analytical Skills
Operating Systems
1 7 (58.33%) Windows
2 4 (33.33%) Windows 10
2 4 (33.33%) Windows Server
2 4 (33.33%) Windows Server 2016
3 2 (16.67%) Windows Server 2012
3 2 (16.67%) Windows Server 2019
Processes & Methodologies
1 3 (25.00%) Problem-Solving
2 2 (16.67%) Customer Service
2 2 (16.67%) Project Delivery
2 2 (16.67%) Service Management
Qualifications
1 3 (25.00%) Microsoft Certification
System Software
1 11 (91.67%) Active Directory
2 3 (25.00%) vSphere
3 1 (8.33%) Hyper-V
3 1 (8.33%) VMware Infrastructure
Systems Management
1 4 (33.33%) Microsoft Intune
2 2 (16.67%) SCCM
Vendors
1 6 (50.00%) Microsoft
2 4 (33.33%) Google
2 4 (33.33%) VMware
3 2 (16.67%) Acronis
3 2 (16.67%) Aruba
3 2 (16.67%) Datto
3 2 (16.67%) Draytek
3 2 (16.67%) Sage
3 2 (16.67%) Sophos
3 2 (16.67%) Veeam
3 2 (16.67%) WatchGuard
3 2 (16.67%) Webroot
4 1 (8.33%) Cisco
4 1 (8.33%) Meraki