The median annual salary for a Senior IT Support was £32,500 in advertised job vacancies in England during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior IT Support
UK / England
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 773 841 887
Rank change year-on-year +68 +46  
Permanent jobs requiring a Senior IT Support 84 68 64
As % of all permanent IT jobs advertised in England 0.10% 0.074% 0.062%
As % of the Job Titles category 0.11% 0.076% 0.064%
Number of salaries quoted 78 64 57
Median salary £32,500 £32,500 £34,000
Median salary % change year-on-year - -4.41%  
90% offered a salary of more than £26,000 £26,500 £29,000
10% offered a salary of more than £42,500 £45,000 £47,000
UK excluding London median salary £28,500 £32,500 £32,500
% change year-on-year -12.30% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 79382 89280 100510
As % of all permanent IT job vacancies advertised in England 95.99% 96.54% 96.64%
Number of salaries quoted 65298 76096 83752
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Senior IT Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Senior IT Support in the job title.

Job vacancy trend for Senior IT Support in England

Senior IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support in England.

Salary trend for Senior IT Support in England

Senior IT Support
Salary Histogram in England

The salary distribution of IT jobs citing Senior IT Support in England over the 3 months to 24 June 2017.

Salary histogram for Senior IT Support in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the England region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yorkshire - 33 £28,500 - 4
South East +49 19 £31,250 -28.57% 3
London +32 17 £42,500 +12.58% 1
West Midlands +4 7 £27,500 -15.38% 1
East of England -11 5 £43,000 +62.26% 1
South West +7 2 £35,000 +22.80%
North West -40 1 £26,000 -3.70%
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 June 2017, Senior IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Senior IT Support in the job title.

1 111 (85.38%) Windows
2 94 (72.31%) Active Directory
3 88 (67.69%) Microsoft
4 57 (43.85%) Windows Server
5 55 (42.31%) Windows Server 2008
6 54 (41.54%) Windows Server 2012
7 41 (31.54%) Office 365
8 37 (28.46%) Microsoft Office
9 36 (27.69%) ITIL
9 36 (27.69%) VMware
10 35 (26.92%) MS Exchange
11 34 (26.15%) Windows 10
12 29 (22.31%) SQL Server
13 28 (21.54%) DNS
14 27 (20.77%) DHCP
15 25 (19.23%) VMware Infrastructure
16 24 (18.46%) Cisco
17 20 (15.38%) Citrix
17 20 (15.38%) VoIP
17 20 (15.38%) Firewall
18 19 (14.62%) Hyper-V
19 18 (13.85%) Windows 7
19 18 (13.85%) vSphere
19 18 (13.85%) Linux
20 16 (12.31%) Mentoring
20 16 (12.31%) Windows 8
21 15 (11.54%) PowerShell
21 15 (11.54%) ERP
21 15 (11.54%) IIS
21 15 (11.54%) Microsoft Certification

Senior IT Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (26.92%) MS Exchange
2 15 (11.54%) IIS
3 13 (10.00%) Exchange Server 2010
4 8 (6.15%) SharePoint
4 8 (6.15%) Skype for Business
5 5 (3.85%) Exchange Server 2013
6 4 (3.08%) Exchange Server 2007
7 1 (0.77%) Apache
Applications
1 37 (28.46%) Microsoft Office
2 13 (10.00%) Microsoft Excel
3 10 (7.69%) Microsoft PowerPoint
4 5 (3.85%) MS Visio
5 4 (3.08%) Microsoft Project
6 1 (0.77%) Adobe Creative Suite
Cloud Services
1 41 (31.54%) Office 365
2 14 (10.77%) Microsoft Azure
3 6 (4.62%) SaaS
4 4 (3.08%) Adobe Creative Cloud
4 4 (3.08%) G Suite
5 2 (1.54%) IaaS
6 1 (0.77%) Amazon AWS
6 1 (0.77%) Cloud Computing
Communications & Networking
1 28 (21.54%) DNS
2 27 (20.77%) DHCP
3 20 (15.38%) Firewall
3 20 (15.38%) VoIP
4 13 (10.00%) TCP/IP
4 13 (10.00%) VLAN
5 12 (9.23%) VPN
6 11 (8.46%) Skype
7 8 (6.15%) Internet
8 7 (5.38%) LAN
8 7 (5.38%) SAN
8 7 (5.38%) SSL
8 7 (5.38%) Unified Communications
9 6 (4.62%) WAN
10 3 (2.31%) Intranet
11 2 (1.54%) NAS
11 2 (1.54%) Wireless
12 1 (0.77%) Fibre Channel
12 1 (0.77%) iSCSI
12 1 (0.77%) Network Security
Database & Business Intelligence
1 29 (22.31%) SQL Server
2 4 (3.08%) SQL Server 2000
2 4 (3.08%) SQL Server 2014
2 4 (3.08%) SQL Server Integration Services
3 2 (1.54%) Crystal Reports
4 1 (0.77%) IDMS
4 1 (0.77%) MySQL
4 1 (0.77%) Relational Database
4 1 (0.77%) SQL Server 2008
General
1 13 (10.00%) Finance
2 11 (8.46%) Manufacturing
3 6 (4.62%) Banking
4 4 (3.08%) Legal
4 4 (3.08%) Telecoms
5 3 (2.31%) Advertising
5 3 (2.31%) Law
6 2 (1.54%) Investment Banking
6 2 (1.54%) Retail
7 1 (0.77%) Back Office
7 1 (0.77%) Front Office
Libraries, Frameworks & Software Standards
1 13 (10.00%) .NET
1 13 (10.00%) ASP.NET
2 2 (1.54%) Web Services
3 1 (0.77%) COM
Miscellaneous
1 10 (7.69%) Driving Licence
2 6 (4.62%) iPad
3 5 (3.85%) Replication
4 2 (1.54%) Analytical Skills
4 2 (1.54%) Clustering
4 2 (1.54%) EPoS
5 1 (0.77%) 3D Graphics
5 1 (0.77%) Data Centre
5 1 (0.77%) Data Protection Act
5 1 (0.77%) Data Structures
5 1 (0.77%) Derivative
5 1 (0.77%) iPhone
5 1 (0.77%) Mobile App
5 1 (0.77%) Video Conferencing
Operating Systems
1 111 (85.38%) Windows
2 57 (43.85%) Windows Server
3 55 (42.31%) Windows Server 2008
4 54 (41.54%) Windows Server 2012
5 34 (26.15%) Windows 10
6 18 (13.85%) Linux
6 18 (13.85%) Windows 7
7 16 (12.31%) Windows 8
8 15 (11.54%) Windows Server 2003
9 14 (10.77%) Windows XP
10 5 (3.85%) Red Hat Enterprise Linux
11 2 (1.54%) Mac OS X
11 2 (1.54%) Unix
12 1 (0.77%) Android
12 1 (0.77%) Apple iOS
Processes & Methodologies
1 36 (27.69%) ITIL
2 16 (12.31%) Mentoring
3 15 (11.54%) ERP
4 14 (10.77%) Service Delivery
5 9 (6.92%) Time Management
6 8 (6.15%) Performance Management
6 8 (6.15%) Project Management
7 7 (5.38%) CRM
7 7 (5.38%) Kalman Filter
7 7 (5.38%) Knowledge Management
8 6 (4.62%) Asset Management
8 6 (4.62%) Coaching
8 6 (4.62%) ITIL V2
8 6 (4.62%) Mobile Device Management
8 6 (4.62%) Root Cause Analysis
8 6 (4.62%) Workflow
9 5 (3.85%) Customer Engagement
9 5 (3.85%) Cybersecurity
9 5 (3.85%) Migration
9 5 (3.85%) Software Asset Management
Programming Languages
1 15 (11.54%) PowerShell
2 13 (10.00%) C#
2 13 (10.00%) JavaScript
2 13 (10.00%) SQL
3 5 (3.85%) VB
4 4 (3.08%) C
5 1 (0.77%) VBA
Qualifications
1 15 (11.54%) Microsoft Certification
2 12 (9.23%) MCP
3 10 (7.69%) Degree
4 7 (5.38%) MCSE
5 6 (4.62%) MCSA
6 5 (3.85%) Cisco Certification
7 4 (3.08%) ITIL Certification
8 2 (1.54%) CCNA
8 2 (1.54%) MCITP
9 1 (0.77%) Citrix Certification
9 1 (0.77%) DBS Check
9 1 (0.77%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (5.38%) SLA
2 1 (0.77%) PCI DSS
System Software
1 94 (72.31%) Active Directory
2 25 (19.23%) VMware Infrastructure
3 19 (14.62%) Hyper-V
4 18 (13.85%) vSphere
5 13 (10.00%) XenApp
5 13 (10.00%) XenDesktop
6 10 (7.69%) Virtual Servers
7 8 (6.15%) Microsoft Virtual Server
8 7 (5.38%) VMware ESXi
9 2 (1.54%) Terminal Server
10 1 (0.77%) Terminal Services
Systems Management
1 9 (6.92%) SCCM
2 7 (5.38%) vCenter Server
3 6 (4.62%) WSUS
4 5 (3.85%) AirWatch
4 5 (3.85%) Cisco CUCM
4 5 (3.85%) Cisco UCCX
5 1 (0.77%) SCOM
5 1 (0.77%) Systems Management Server (SMS)
Vendors
1 88 (67.69%) Microsoft
2 36 (27.69%) VMware
3 24 (18.46%) Cisco
4 20 (15.38%) Citrix
5 7 (5.38%) Veeam
6 5 (3.85%) Adobe
6 5 (3.85%) Apple
6 5 (3.85%) MobileIron
6 5 (3.85%) Red Hat
7 4 (3.08%) Google
8 2 (1.54%) Meraki
8 2 (1.54%) Progress
8 2 (1.54%) Remedy
8 2 (1.54%) ServiceNow
8 2 (1.54%) Sun
8 2 (1.54%) WatchGuard
9 1 (0.77%) Dell
9 1 (0.77%) Fidessa
9 1 (0.77%) Intel
9 1 (0.77%) SolarWinds
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