Senior IT Support Jobs in England

Senior IT Support
UK > England

The median Senior IT Support salary in England is £39,000 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 649 738 827
Rank change year-on-year +89 +89 +244
Permanent jobs requiring a Senior IT Support 36 105 70
As % of all permanent jobs advertised in England 0.074% 0.12% 0.081%
As % of the Job Titles category 0.081% 0.12% 0.089%
Number of salaries quoted 31 103 59
10th Percentile £32,500 £29,750 £30,000
25th Percentile £36,000 £31,250 £36,250
Median annual salary (50th Percentile) £39,000 £35,500 £40,000
Median % change year-on-year +9.86% -11.25% +9.59%
75th Percentile £47,500 £48,750 £45,000
90th Percentile £53,750 £50,000 £49,766
UK median annual salary £40,000 £35,000 £40,000
% change year-on-year +14.29% -12.50% +8.11%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,450 84,705 79,000
% of permanent jobs with a recognized job title 90.78% 94.67% 91.45%
Number of salaries quoted 23,451 62,722 50,420
10th Percentile £29,250 £28,500 £32,750
25th Percentile £41,000 £38,070 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £96,952 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Senior IT Support
Job Vacancy Trend in England

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior IT Support in England

Senior IT Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior IT Support in England.

Salary trend for Senior IT Support in England

Senior IT Support
Salary Histogram in England

Salary distribution for jobs citing Senior IT Support in England over the 6 months to 30 May 2025.

Salary histogram for Senior IT Support in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the England region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +111 19 £39,000 +4.00% 10
Midlands +69 6 £35,000 - 1
East Midlands +41 6 £35,000 -
Yorkshire +52 5 £42,500 +39.34%
North of England +36 5 £42,500 +25.00% 1
South East +74 4 £40,500 -14.74% 13
South West +95 2 £45,000 +21.62% 4
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 30 May 2025, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior IT Support in the job title.

1 36 (100.00%) Windows
2 30 (83.33%) Active Directory
3 26 (72.22%) Social Skills
4 23 (63.89%) Microsoft
4 23 (63.89%) Azure
4 23 (63.89%) Microsoft 365
5 22 (61.11%) Microsoft Intune
6 19 (52.78%) Entra ID
7 17 (47.22%) Degree
7 17 (47.22%) SharePoint
8 13 (36.11%) Customer Service
9 12 (33.33%) ITIL
9 12 (33.33%) VPN
10 11 (30.56%) Windows Server
11 10 (27.78%) ITSM
11 10 (27.78%) Cyber Essentials
12 9 (25.00%) Problem-Solving
12 9 (25.00%) Microsoft Exchange
12 9 (25.00%) Driving Licence
13 8 (22.22%) Windows 10
13 8 (22.22%) OneDrive
13 8 (22.22%) Chatbot
13 8 (22.22%) Meraki
13 8 (22.22%) Mentoring
13 8 (22.22%) VMware Infrastructure
13 8 (22.22%) PowerShell
13 8 (22.22%) VMware
13 8 (22.22%) Artificial Intelligence
13 8 (22.22%) VoIP
13 8 (22.22%) Project Management

Senior IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (47.22%) SharePoint
2 9 (25.00%) Microsoft Exchange
Applications
1 8 (22.22%) Chatbot
2 2 (5.56%) Microsoft Office
Cloud Services
1 23 (63.89%) Azure
1 23 (63.89%) Microsoft 365
2 19 (52.78%) Entra ID
3 8 (22.22%) OneDrive
4 4 (11.11%) AWS
5 2 (5.56%) Slack
6 1 (2.78%) Azure Sentinel
6 1 (2.78%) PaaS
6 1 (2.78%) SaaS
Communications & Networking
1 12 (33.33%) VPN
2 8 (22.22%) VoIP
3 7 (19.44%) Firewall
4 5 (13.89%) DNS
5 4 (11.11%) LAN
5 4 (11.11%) WAN
6 3 (8.33%) DHCP
6 3 (8.33%) SAN
6 3 (8.33%) VLAN
7 1 (2.78%) TCP/IP
7 1 (2.78%) Wi-Fi
Database & Business Intelligence
1 3 (8.33%) SQL Server
2 1 (2.78%) Tableau
Development Applications
1 3 (8.33%) JIRA
General
1 26 (72.22%) Social Skills
2 3 (8.33%) Analytical Skills
2 3 (8.33%) Manufacturing
3 2 (5.56%) Marketing
4 1 (2.78%) Finance
4 1 (2.78%) Inclusion and Diversity
4 1 (2.78%) Law
4 1 (2.78%) Legal
Miscellaneous
1 9 (25.00%) Driving Licence
2 4 (11.11%) Onboarding
3 3 (8.33%) EPoS
4 2 (5.56%) Educational Technology
5 1 (2.78%) Self-Motivation
5 1 (2.78%) Video Conferencing
Operating Systems
1 36 (100.00%) Windows
2 11 (30.56%) Windows Server
3 8 (22.22%) Windows 10
4 6 (16.67%) Linux
5 4 (11.11%) Windows Server 2016
6 3 (8.33%) Android
6 3 (8.33%) Mac OS
Processes & Methodologies
1 13 (36.11%) Customer Service
2 12 (33.33%) ITIL
3 10 (27.78%) ITSM
4 9 (25.00%) Problem-Solving
5 8 (22.22%) Artificial Intelligence
5 8 (22.22%) Conversational UI
5 8 (22.22%) Mentoring
5 8 (22.22%) Project Management
5 8 (22.22%) Task Automation
6 6 (16.67%) Cybersecurity
6 6 (16.67%) Service Management
7 5 (13.89%) Business Continuity
7 5 (13.89%) Email Management
7 5 (13.89%) Information Security
7 5 (13.89%) Logistics
7 5 (13.89%) Roadmaps
8 4 (11.11%) Data Privacy
8 4 (11.11%) ERP
8 4 (11.11%) Inventory Management
8 4 (11.11%) Service Delivery
Programming Languages
1 8 (22.22%) PowerShell
Qualifications
1 17 (47.22%) Degree
2 4 (11.11%) MCP
2 4 (11.11%) MCSA
2 4 (11.11%) Microsoft Certification
3 3 (8.33%) AWS Certification
3 3 (8.33%) Azure Certification
3 3 (8.33%) DBS Check
4 2 (5.56%) A+ Certification
5 1 (2.78%) CCNA
5 1 (2.78%) CCNP
5 1 (2.78%) Cisco Certification
5 1 (2.78%) Computer Science Degree
5 1 (2.78%) MCSE
5 1 (2.78%) SC Cleared
5 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 10 (27.78%) Cyber Essentials
2 3 (8.33%) SLA
3 2 (5.56%) GDPR
System Software
1 30 (83.33%) Active Directory
2 8 (22.22%) VMware Infrastructure
3 3 (8.33%) Hyper-V
Systems Management
1 22 (61.11%) Microsoft Intune
2 3 (8.33%) Single Sign-On
3 1 (2.78%) Plesk
Vendors
1 23 (63.89%) Microsoft
2 8 (22.22%) Meraki
2 8 (22.22%) VMware
3 5 (13.89%) Sage
3 5 (13.89%) Veeam
4 3 (8.33%) Apple
4 3 (8.33%) Cisco
4 3 (8.33%) HP
4 3 (8.33%) SonicWALL
5 1 (2.78%) Bloomberg
5 1 (2.78%) Citrix
5 1 (2.78%) iManage
5 1 (2.78%) Palo Alto
5 1 (2.78%) Rackspace
5 1 (2.78%) Refinitiv
5 1 (2.78%) Salesforce
5 1 (2.78%) Zscaler