Senior IT Support Jobs in England

Senior IT Support
UK > England

The median Senior IT Support salary in England is £36,500 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 728 852 1059
Rank change year-on-year +124 +207 -260
Permanent jobs requiring a Senior IT Support 108 74 93
As % of all permanent jobs advertised in England 0.13% 0.082% 0.070%
As % of the Job Titles category 0.13% 0.089% 0.073%
Number of salaries quoted 106 64 85
10th Percentile £29,750 £30,375 £30,000
25th Percentile £31,250 £36,125 £31,250
Median annual salary (50th Percentile) £36,500 £40,699 £35,000
Median % change year-on-year -10.32% +16.28% -2.78%
75th Percentile £48,750 £45,625 £45,000
90th Percentile £53,750 £50,000 £51,200
UK median annual salary £35,000 £40,349 £35,000
% change year-on-year -13.26% +15.28% -2.78%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,478 82,732 127,934
% of permanent jobs with a recognized job title 94.48% 91.46% 96.08%
Number of salaries quoted 60,133 52,417 75,087
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,725 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior IT Support
Job Vacancy Trend in England

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior IT Support in England

Senior IT Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior IT Support in England.

Salary trend for Senior IT Support in England

Senior IT Support
Salary Histogram in England

Salary distribution for jobs citing Senior IT Support in England over the 6 months to 7 May 2024.

Salary histogram for Senior IT Support in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the England region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +108 24 £38,750 -4.79% 3
North of England +56 21 £34,000 -28.59% 6
Midlands +18 21 £35,000 -0.61% 6
South East +36 18 £47,500 +21.02% 4
South West -25 15 £41,000 -3.53%
Yorkshire - 14 £30,875 - 4
West Midlands +25 12 £35,000 -6.04% 2
East of England +17 9 £35,000 +7.69% 2
East Midlands -7 9 £35,000 -0.61% 4
North West +17 7 £36,000 - 2
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 7 May 2024, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior IT Support in the job title.

1 76 (70.37%) Microsoft 365
2 63 (58.33%) Windows
3 49 (45.37%) Active Directory
4 42 (38.89%) Azure
5 41 (37.96%) Microsoft
6 37 (34.26%) Social Skills
7 27 (25.00%) ITIL
8 25 (23.15%) Windows Server
9 24 (22.22%) Firewall
10 23 (21.30%) Entra ID
11 22 (20.37%) Finance
12 21 (19.44%) VMware
12 21 (19.44%) Windows 10
13 20 (18.52%) Microsoft Exchange
14 18 (16.67%) SCCM
15 17 (15.74%) Customer Service
16 16 (14.81%) SharePoint
16 16 (14.81%) VPN
16 16 (14.81%) Service Management
17 15 (13.89%) Microsoft Intune
18 14 (12.96%) Cybersecurity
18 14 (12.96%) Analytical Skills
18 14 (12.96%) HP
19 12 (11.11%) DNS
19 12 (11.11%) Problem Management
20 11 (10.19%) Degree
20 11 (10.19%) Agile
20 11 (10.19%) Dell
20 11 (10.19%) Project Management
20 11 (10.19%) Problem-Solving

Senior IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (18.52%) Microsoft Exchange
2 16 (14.81%) SharePoint
3 2 (1.85%) WordPress
Applications
1 8 (7.41%) Microsoft Office
2 1 (0.93%) Adobe Creative Suite
Cloud Services
1 76 (70.37%) Microsoft 365
2 42 (38.89%) Azure
3 23 (21.30%) Entra ID
4 7 (6.48%) OneDrive
5 6 (5.56%) Google Workspace
6 4 (3.70%) AWS
6 4 (3.70%) IaaS
6 4 (3.70%) Mimecast
6 4 (3.70%) PaaS
6 4 (3.70%) SaaS
7 2 (1.85%) Azure Sentinel
7 2 (1.85%) Power Automate
8 1 (0.93%) Adobe Creative Cloud
8 1 (0.93%) Azure Storage
8 1 (0.93%) GCP
Communications & Networking
1 24 (22.22%) Firewall
2 16 (14.81%) VPN
3 12 (11.11%) DNS
4 10 (9.26%) DHCP
5 8 (7.41%) VLAN
6 7 (6.48%) Internet
6 7 (6.48%) TCP/IP
7 6 (5.56%) Wi-Fi
8 5 (4.63%) SAN
9 4 (3.70%) Network Security
9 4 (3.70%) VoIP
9 4 (3.70%) Wireless
10 3 (2.78%) LAN
10 3 (2.78%) Remote Desktop
10 3 (2.78%) WAN
11 2 (1.85%) DKIM
11 2 (1.85%) DMARC
11 2 (1.85%) Ethernet
11 2 (1.85%) PBX
11 2 (1.85%) SMTP
Development Applications
1 2 (1.85%) MSI
General
1 37 (34.26%) Social Skills
2 22 (20.37%) Finance
3 14 (12.96%) Analytical Skills
4 4 (3.70%) Advertising
4 4 (3.70%) Public Sector
5 3 (2.78%) Law
5 3 (2.78%) Manufacturing
6 1 (0.93%) Inclusion and Diversity
6 1 (0.93%) Legal
6 1 (0.93%) Retail
6 1 (0.93%) Social Science
6 1 (0.93%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (2.78%) Software Packaging
2 2 (1.85%) CSS
2 2 (1.85%) HTML
3 1 (0.93%) SAML
3 1 (0.93%) WF
Miscellaneous
1 10 (9.26%) Driving Licence
2 4 (3.70%) CCTV
3 2 (1.85%) Handset
4 1 (0.93%) Data Centre
4 1 (0.93%) Enterprise Software
4 1 (0.93%) iPad
4 1 (0.93%) Linux Command Line
4 1 (0.93%) NHS
4 1 (0.93%) Onboarding
4 1 (0.93%) Video Conferencing
Operating Systems
1 63 (58.33%) Windows
2 25 (23.15%) Windows Server
3 21 (19.44%) Windows 10
4 11 (10.19%) Windows Server 2019
5 9 (8.33%) Windows Server 2016
6 4 (3.70%) Linux
6 4 (3.70%) Windows Server 2012
7 3 (2.78%) Windows 7
7 3 (2.78%) Windows Server 2003
8 2 (1.85%) Mac OS
8 2 (1.85%) Mac OS X
9 1 (0.93%) Android
9 1 (0.93%) Apple iOS
9 1 (0.93%) Unix
9 1 (0.93%) VMS
Processes & Methodologies
1 27 (25.00%) ITIL
2 17 (15.74%) Customer Service
3 16 (14.81%) Service Management
4 14 (12.96%) Cybersecurity
5 12 (11.11%) Problem Management
6 11 (10.19%) Agile
6 11 (10.19%) Problem-Solving
6 11 (10.19%) Project Management
7 10 (9.26%) Application Virtualisation
7 10 (9.26%) Change Management
7 10 (9.26%) Infrastructure Engineering
8 9 (8.33%) Business Case
8 9 (8.33%) Change Control
8 9 (8.33%) Disaster Recovery
9 6 (5.56%) Mentoring
10 5 (4.63%) Incident Management
10 5 (4.63%) Infrastructure Maintenance
10 5 (4.63%) Vulnerability Management
11 4 (3.70%) Preventative Maintenance
11 4 (3.70%) Service Delivery
Programming Languages
1 10 (9.26%) PowerShell
2 1 (0.93%) Bash
2 1 (0.93%) SQL
Qualifications
1 11 (10.19%) Degree
2 7 (6.48%) Microsoft Certification
3 3 (2.78%) Azure Certification
4 2 (1.85%) CCNA
4 2 (1.85%) Cisco Certification
4 2 (1.85%) DBS Check
4 2 (1.85%) VMware Certified Professional (VCP)
5 1 (0.93%) CCAA
5 1 (0.93%) Citrix Certification
5 1 (0.93%) ITIL Certification
5 1 (0.93%) MCP
5 1 (0.93%) MCSE
5 1 (0.93%) MCTS
Quality Assurance & Compliance
1 3 (2.78%) Cyber Essentials
1 3 (2.78%) GDPR
2 2 (1.85%) SLA
3 1 (0.93%) Accessibility
3 1 (0.93%) Cyber Essentials PLUS
3 1 (0.93%) QA
System Software
1 49 (45.37%) Active Directory
2 10 (9.26%) Hyper-V
2 10 (9.26%) VMware Infrastructure
3 6 (5.56%) vSphere
4 2 (1.85%) Terminal Services
4 2 (1.85%) Virtual Desktop
5 1 (0.93%) Microsoft App-V
5 1 (0.93%) Terminal Server
5 1 (0.93%) Virtual Machines
5 1 (0.93%) Xen
5 1 (0.93%) XenApp
Systems Management
1 18 (16.67%) SCCM
2 15 (13.89%) Microsoft Intune
3 3 (2.78%) NetCrunch
4 2 (1.85%) Jamf Pro
5 1 (0.93%) FortiGate
5 1 (0.93%) Graylog
5 1 (0.93%) Single Sign-On
5 1 (0.93%) SmoothWall
5 1 (0.93%) WSUS
Vendors
1 41 (37.96%) Microsoft
2 21 (19.44%) VMware
3 14 (12.96%) HP
4 11 (10.19%) Dell
5 9 (8.33%) Bloomberg
5 9 (8.33%) Cisco
6 7 (6.48%) Palo Alto
7 6 (5.56%) Citrix
8 5 (4.63%) Google
8 5 (4.63%) Sage
9 4 (3.70%) Sophos
10 3 (2.78%) Acronis
10 3 (2.78%) Draytek
10 3 (2.78%) Ivanti
10 3 (2.78%) Splunk
11 2 (1.85%) Aruba
11 2 (1.85%) ConnectWise
11 2 (1.85%) Datto
11 2 (1.85%) Meraki
11 2 (1.85%) Veeam