Period
to 18 November 2017

The median annual salary for a Senior IT Support was £32,500 in advertised job vacancies in England during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior IT Support
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 993 1048 1205
Rank change year-on-year +55 +157 -96
Permanent jobs requiring a Senior IT Support 166 137 72
As % of all permanent IT jobs advertised in England 0.099% 0.076% 0.035%
As % of the Job Titles category 0.10% 0.079% 0.036%
Number of salaries quoted 157 127 63
England median annual salary £32,500 £35,000 £35,000
Median salary % change year-on-year -7.14% - -0.71%
10th Percentile £26,000 £26,250 £27,500
90th Percentile £45,000 £47,500 £43,750
UK median annual salary £32,500 £35,000 £33,750
% change year-on-year -7.14% +3.70% -3.57%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 160513 172941 198856
% of permanent IT jobs with a recognized job title 95.70% 96.50% 96.51%
Number of salaries quoted 129735 146008 166765
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

Senior IT Support
Job Vacancy Trend in England

Job postings that featured Senior IT Support in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Senior IT Support in England

Senior IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support in England.

Salary trend for Senior IT Support in England

Senior IT Support
Salary Histogram in England

The salary distribution of IT jobs citing Senior IT Support in England over the 6 months to 18 November 2017.

Salary histogram for Senior IT Support in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +29 54 £40,000 +6.67%
North of England +33 44 £28,500 -8.06%
Yorkshire +63 40 £28,500 -8.06%
South East +33 35 £30,000 -25.00% 3
Midlands +15 13 £31,250 -3.85%
East of England +10 13 £31,500 -16.00% 1
West Midlands +6 11 £30,000 -7.69%
South West -20 7 £35,000 - 2
North West -23 4 £29,875 -5.88%
East Midlands +40 2 £50,000 +66.67%
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 18 November 2017, Senior IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Senior IT Support in the job title.

1 147 (88.55%) Windows
2 129 (77.71%) Active Directory
3 90 (54.22%) Windows Server
4 89 (53.61%) Windows Server 2012
5 80 (48.19%) MS Exchange
6 78 (46.99%) Microsoft
7 66 (39.76%) Office 365
8 65 (39.16%) VMware
9 63 (37.95%) Windows Server 2008
10 49 (29.52%) VMware Infrastructure
11 44 (26.51%) ITIL
12 43 (25.90%) Exchange Server 2010
13 41 (24.70%) Cisco
14 38 (22.89%) Microsoft Azure
15 37 (22.29%) vSphere
16 35 (21.08%) Windows 10
17 34 (20.48%) DHCP
17 34 (20.48%) DNS
18 33 (19.88%) Linux
19 30 (18.07%) Firewall
20 29 (17.47%) Microsoft Certification
21 28 (16.87%) Cisco Certification
22 26 (15.66%) VLAN
23 24 (14.46%) VPN
23 24 (14.46%) SQL Server
24 23 (13.86%) Microsoft Office
24 23 (13.86%) Hyper-V
25 22 (13.25%) Manufacturing
26 21 (12.65%) VoIP
27 20 (12.05%) TCP/IP

Senior IT Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 80 (48.19%) MS Exchange
2 43 (25.90%) Exchange Server 2010
3 13 (7.83%) SharePoint
4 9 (5.42%) Exchange Server 2007
5 6 (3.61%) IIS
6 2 (1.20%) Exchange Server 2013
7 1 (0.60%) Apache
7 1 (0.60%) CMS
7 1 (0.60%) Moodle
7 1 (0.60%) Skype for Business
7 1 (0.60%) Tomcat
Applications
1 23 (13.86%) Microsoft Office
2 5 (3.01%) Microsoft Excel
3 4 (2.41%) Microsoft PowerPoint
Business Applications
1 9 (5.42%) Dynamics CRM
2 3 (1.81%) SAP Business One
3 2 (1.20%) SystmOne
Cloud Services
1 66 (39.76%) Office 365
2 38 (22.89%) Microsoft Azure
3 4 (2.41%) Azure Active Directory
4 2 (1.20%) Adobe Creative Cloud
4 2 (1.20%) IaaS
5 1 (0.60%) Amazon AWS
5 1 (0.60%) G Suite
5 1 (0.60%) SaaS
Communications & Networking
1 34 (20.48%) DHCP
1 34 (20.48%) DNS
2 30 (18.07%) Firewall
3 26 (15.66%) VLAN
4 24 (14.46%) VPN
5 21 (12.65%) VoIP
6 20 (12.05%) TCP/IP
7 17 (10.24%) SAN
8 16 (9.64%) SSL
9 14 (8.43%) WAN
10 11 (6.63%) LAN
11 10 (6.02%) Internet
12 8 (4.82%) MPLS
13 7 (4.22%) Wireless
14 6 (3.61%) Skype
15 5 (3.01%) Asterisk PBX
16 4 (2.41%) NAS
17 2 (1.20%) Intranet
18 1 (0.60%) IP Telephony
18 1 (0.60%) IPsec
Database & Business Intelligence
1 24 (14.46%) SQL Server
2 4 (2.41%) Crystal Reports
2 4 (2.41%) MySQL
3 2 (1.20%) Oracle Database
4 1 (0.60%) EDRMS
4 1 (0.60%) SQL Server Reporting Services
Development Applications
1 1 (0.60%) AutoIt
1 1 (0.60%) MSI
General
1 22 (13.25%) Manufacturing
2 8 (4.82%) Telecoms
3 7 (4.22%) Finance
4 4 (2.41%) Legal
4 4 (2.41%) Marketing
5 1 (0.60%) Advertising
5 1 (0.60%) Law
Libraries, Frameworks & Software Standards
1 4 (2.41%) .NET
2 3 (1.81%) ASP.NET
3 2 (1.20%) Web Services
4 1 (0.60%) CSS
4 1 (0.60%) HTML
4 1 (0.60%) LAMP
Miscellaneous
1 17 (10.24%) Analytical Skills
2 7 (4.22%) Replication
3 6 (3.61%) Video Conferencing
4 4 (2.41%) Driving Licence
5 2 (1.20%) Data Centre
5 2 (1.20%) Fintech
5 2 (1.20%) Hedge funds
5 2 (1.20%) iPad
5 2 (1.20%) NHS
6 1 (0.60%) Blackberry
6 1 (0.60%) e-Learning
6 1 (0.60%) iPhone
6 1 (0.60%) Linux Command Line
6 1 (0.60%) Management Information System
6 1 (0.60%) Mobile App
6 1 (0.60%) Smartphone
6 1 (0.60%) STB
Operating Systems
1 147 (88.55%) Windows
2 90 (54.22%) Windows Server
3 89 (53.61%) Windows Server 2012
4 63 (37.95%) Windows Server 2008
5 35 (21.08%) Windows 10
6 33 (19.88%) Linux
7 20 (12.05%) Windows 7
8 19 (11.45%) Windows XP
9 17 (10.24%) Windows 8
10 14 (8.43%) Red Hat Enterprise Linux
11 13 (7.83%) Windows Server 2003
12 2 (1.20%) Mac OS
13 1 (0.60%) CentOS
13 1 (0.60%) Mac OS X
Processes & Methodologies
1 44 (26.51%) ITIL
2 18 (10.84%) ERP
2 18 (10.84%) Project Management
3 15 (9.04%) Asset Management
3 15 (9.04%) CRM
4 14 (8.43%) Software Asset Management
4 14 (8.43%) Workflow
5 10 (6.02%) Kalman Filter
6 8 (4.82%) ITIL V3
6 8 (4.82%) Mentoring
6 8 (4.82%) Migration
7 7 (4.22%) Incident Management
7 7 (4.22%) Mobile Device Management
7 7 (4.22%) Root Cause Analysis
8 6 (3.61%) Service Delivery
9 5 (3.01%) Service Management
10 4 (2.41%) Agile Software Development
10 4 (2.41%) Disaster Recovery
10 4 (2.41%) Performance Management
10 4 (2.41%) Time Management
Programming Languages
1 13 (7.83%) PowerShell
2 9 (5.42%) SQL
3 4 (2.41%) C#
4 3 (1.81%) JavaScript
5 1 (0.60%) Bash Shell
5 1 (0.60%) C
5 1 (0.60%) Java
5 1 (0.60%) Perl
5 1 (0.60%) PHP
5 1 (0.60%) VB
5 1 (0.60%) VBA
Qualifications
1 29 (17.47%) Microsoft Certification
2 28 (16.87%) Cisco Certification
3 19 (11.45%) MCSE
4 18 (10.84%) MCSA
5 16 (9.64%) CCNA
6 11 (6.63%) CCNP
7 10 (6.02%) A+ Certification
8 6 (3.61%) MCP
9 4 (2.41%) DBS Check
10 3 (1.81%) MCITP
11 1 (0.60%) Degree
11 1 (0.60%) PMI Certification
11 1 (0.60%) PMP
11 1 (0.60%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (9.04%) SLA
2 2 (1.20%) GDPR
2 2 (1.20%) QA
System Software
1 129 (77.71%) Active Directory
2 49 (29.52%) VMware Infrastructure
3 37 (22.29%) vSphere
4 23 (13.86%) Hyper-V
5 15 (9.04%) VMware ESXi
6 6 (3.61%) Virtual Servers
7 5 (3.01%) OpenSIPS
7 5 (3.01%) XenDesktop
8 4 (2.41%) Microsoft Virtual Server
8 4 (2.41%) Virtual Desktop
8 4 (2.41%) XenApp
9 1 (0.60%) Microsoft App-V
9 1 (0.60%) Terminal Server
9 1 (0.60%) Terminal Services
9 1 (0.60%) Virtual Machines
9 1 (0.60%) XenServer
Systems Management
1 15 (9.04%) WSUS
2 14 (8.43%) vCenter Server
3 12 (7.23%) SCCM
4 5 (3.01%) SCOM
5 3 (1.81%) Symantec Endpoint Protection
6 2 (1.20%) Backup Exec
7 1 (0.60%) Microsoft Intune
7 1 (0.60%) Nagios
7 1 (0.60%) NetBackup
7 1 (0.60%) Systems Management Server (SMS)
Vendors
1 78 (46.99%) Microsoft
2 65 (39.16%) VMware
3 41 (24.70%) Cisco
4 19 (11.45%) Citrix
5 14 (8.43%) Red Hat
6 13 (7.83%) HP
7 12 (7.23%) Veeam
8 10 (6.02%) Avaya
9 7 (4.22%) Dell
10 5 (3.01%) Apple
10 5 (3.01%) F5
10 5 (3.01%) MobileIron
10 5 (3.01%) Oracle
11 4 (2.41%) Meraki
11 4 (2.41%) SonicWALL
11 4 (2.41%) Symantec
11 4 (2.41%) Synology
12 3 (1.81%) SAP
13 2 (1.20%) Adobe
13 2 (1.20%) Sun