The median annual salary for a 1st Line Support Analyst was £22,500 in advertised job vacancies in West Sussex during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
First Line Support Analyst
South East / West Sussex
Rank 92 101 97
Rank change year-on-year +9 -4  
Permanent jobs requiring a 1st Line Support Analyst 3 6 5
As % of all permanent IT jobs advertised in West Sussex 0.29% 0.53% 0.45%
As % of the Job Titles category 0.29% 0.55% 0.46%
Number of salaries quoted 1 6 4
Median salary £22,500 £21,250 £19,000
Median salary % change year-on-year +5.88% +11.84%  
UK excluding London median salary £21,000 £21,000 £21,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Sussex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Sussex
Permanent job vacancies with a job title containing a recognized job role 1035 1098 1089
As % of all permanent IT job vacancies advertised in West Sussex 98.38% 97.34% 98.37%
Number of salaries quoted 947 992 938
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £30,000 £25,000 £24,000
10% offered a salary of more than £60,000 £50,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Analyst
Job Vacancy Trend in West Sussex

The job posting trend of jobs advertised in West Sussex that featured 1st Line Support Analyst in the job title.

Job vacancy trend for 1st Line Support Analyst in West Sussex

1st Line Support Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in West Sussex.

Salary trend for 1st Line Support Analyst in West Sussex

1st Line Support Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the West Sussex region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Horsham +17 1 - -
East Grinstead - 1 £22,500 -
1st Line Support Analyst
South East

1st Line Support Analyst Skill Set
Top 22 Related IT Skills in West Sussex

For the 6 months to 24 March 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring 1st Line Support Analyst in the job title.

1 3 (75.00%) Active Directory
1 3 (75.00%) Windows
1 3 (75.00%) MS Exchange
2 2 (50.00%) Microsoft
2 2 (50.00%) MS Excel
3 1 (25.00%) MS Office
3 1 (25.00%) ITIL
3 1 (25.00%) DHCP
3 1 (25.00%) DNS
3 1 (25.00%) SLA
3 1 (25.00%) Cisco
3 1 (25.00%) Dell
3 1 (25.00%) Blackberry
3 1 (25.00%) Telecoms
3 1 (25.00%) Skype for Business
3 1 (25.00%) Skype
3 1 (25.00%) Driving Licence
3 1 (25.00%) Windows 10
3 1 (25.00%) Mitel
3 1 (25.00%) Smartphone
3 1 (25.00%) Windows 7
3 1 (25.00%) Windows Server

1st Line Support Analyst Skill Set
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) MS Exchange
2 1 (25.00%) Skype for Business
Applications
1 2 (50.00%) MS Excel
2 1 (25.00%) MS Office
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
1 1 (25.00%) Skype
General
1 1 (25.00%) Telecoms
Miscellaneous
1 1 (25.00%) Blackberry
1 1 (25.00%) Driving Licence
1 1 (25.00%) Smartphone
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Windows 10
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) ITIL
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Cisco
2 1 (25.00%) Dell
2 1 (25.00%) Mitel