Period
to 18 November 2017

The median annual salary for a Help Desk Analyst was £22,500 in advertised job vacancies in West Sussex during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
South East > West Sussex
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 143 138 150
Rank change year-on-year -5 +12 -6
Permanent jobs requiring a Help Desk Analyst 9 15 21
As % of all permanent IT jobs advertised in West Sussex 0.43% 0.61% 0.79%
As % of the Job Titles category 0.45% 0.63% 0.81%
Number of salaries quoted 8 15 19
West Sussex median annual salary £22,500 £22,500 £21,000
Median salary % change year-on-year - +7.14% +7.69%
10th Percentile £20,100 £20,250 £16,250
90th Percentile £25,250 £29,000 £23,800
South East median annual salary £22,750 £22,500 £22,000
% change year-on-year +1.11% +2.27% +2.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2001 2364 2594
% of permanent IT jobs with a recognized job title 95.93% 96.21% 98.11%
Number of salaries quoted 1764 2166 2276
West Sussex median annual salary £43,500 £45,000 £42,500
Median salary % change year-on-year -3.33% +5.88% +6.25%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £62,250 £62,500 £58,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Help Desk Analyst
Job Vacancy Trend in West Sussex

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Help Desk Analyst in West Sussex

Help Desk Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in West Sussex.

Salary trend for Help Desk Analyst in West Sussex

Help Desk Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the West Sussex region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Haywards Heath - 5 £22,500 -
Crawley +24 1 £22,500 -19.64%
Gatwick +11 1 £21,500 -4.44%
Chichester -17 1 £27,500 +7.84%
Horsham - 1 - -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 20 Co-occurring IT Skills in West Sussex

For the 6 months to 18 November 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring Help Desk Analyst in the job title.

1 8 (88.89%) Active Directory
2 7 (77.78%) Windows
3 3 (33.33%) Extranet
3 3 (33.33%) Windows Server 2012
3 3 (33.33%) Mentoring
3 3 (33.33%) Coaching
3 3 (33.33%) ITIL
3 3 (33.33%) Windows XP
4 2 (22.22%) IBM
4 2 (22.22%) Microsoft
4 2 (22.22%) Microsoft Office
4 2 (22.22%) Windows 10
4 2 (22.22%) SCCM
5 1 (11.11%) Time Management
5 1 (11.11%) Service Delivery
5 1 (11.11%) Dynamics AX
5 1 (11.11%) JD Edwards
5 1 (11.11%) ERP
5 1 (11.11%) MS Exchange
5 1 (11.11%) SLA

Help Desk Analyst Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) MS Exchange
Applications
1 2 (22.22%) Microsoft Office
Business Applications
1 1 (11.11%) Dynamics AX
Communications & Networking
1 3 (33.33%) Extranet
Operating Systems
1 7 (77.78%) Windows
2 3 (33.33%) Windows Server 2012
2 3 (33.33%) Windows XP
3 2 (22.22%) Windows 10
Processes & Methodologies
1 3 (33.33%) Coaching
1 3 (33.33%) ITIL
1 3 (33.33%) Mentoring
2 1 (11.11%) ERP
2 1 (11.11%) Service Delivery
2 1 (11.11%) Time Management
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 8 (88.89%) Active Directory
Systems Management
1 2 (22.22%) SCCM
Vendors
1 2 (22.22%) IBM
1 2 (22.22%) Microsoft
2 1 (11.11%) JD Edwards