Period
to 26 January 2020

The median annual salary for a Support Engineer was £30,500 in advertised job vacancies in West Sussex during the 6 months to 26 January 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South East > West Sussex
6 months to
26 Jan 2020
Same period 2019 Same period 2018
Rank 51 103 101
Rank change year-on-year +52 -2 -23
Permanent jobs requiring a Support Engineer 105 50 45
As % of all permanent IT jobs advertised in West Sussex 5.00% 1.98% 2.26%
As % of the Job Titles category 5.17% 2.05% 2.34%
Number of salaries quoted 68 48 43
West Sussex median annual salary £30,500 £27,000 £30,000
Median salary % change year-on-year +12.96% -10.00% +20.00%
10th Percentile £23,600 £20,725 £21,000
90th Percentile £55,000 £37,000 £42,500
South East median annual salary £30,000 £30,000 £30,500
% change year-on-year - -1.64% -4.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2,032 2,436 1,924
% of permanent IT jobs with a recognized job title 96.72% 96.48% 96.68%
Number of salaries quoted 1,674 2,067 1,673
West Sussex median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,250 £26,250
90th Percentile £68,750 £70,000 £64,750
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Support Engineer
Job Vacancy Trend in West Sussex

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Support Engineer in West Sussex

Support Engineer
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in West Sussex.

Salary trend for Support Engineer in West Sussex

Support Engineer
Salary Histogram in West Sussex

The salary distribution of IT jobs citing Support Engineer in West Sussex over the 6 months to 26 January 2020.

Salary histogram for Support Engineer in West Sussex

Support Engineer
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the West Sussex region over the 6 months to 26 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +12 38 £30,000 - 3
Horsham - 26 £65,000 - 2
Worthing +25 9 £32,000 +85.51% 5
Chichester +7 6 £22,000 -2.22% 5
Gatwick -9 4 £29,500 +3.51% 2
Haywards Heath - 1 £24,000 -
Shoreham-by-Sea - 1 £31,000 -
Support Engineer
South East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 26 January 2020, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring Support Engineer in the job title.

1 69 (65.71%) Active Directory
2 67 (63.81%) Windows
3 52 (49.52%) Microsoft
4 45 (42.86%) ITIL
5 42 (40.00%) Finance
6 35 (33.33%) SQL
7 33 (31.43%) ServiceNow
8 32 (30.48%) Ticket Management
8 32 (30.48%) Unix
8 32 (30.48%) Firmware
8 32 (30.48%) Degree
9 30 (28.57%) Management Information System
9 30 (28.57%) SLA
10 29 (27.62%) Agile Software Development
11 27 (25.71%) Office 365
11 27 (25.71%) Information Security
12 26 (24.76%) Solaris
13 23 (21.90%) SQL Server
13 23 (21.90%) Windows 10
14 22 (20.95%) PowerShell
15 20 (19.05%) DNS
15 20 (19.05%) Microsoft Certification
16 19 (18.10%) MCP
16 19 (18.10%) VMware
17 18 (17.14%) DHCP
17 18 (17.14%) Azure
18 17 (16.19%) Problem-Solving
19 16 (15.24%) Windows Server
19 16 (15.24%) Security Hardening
19 16 (15.24%) High Availability

Support Engineer Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (10.48%) MS Exchange
2 6 (5.71%) IIS
3 2 (1.90%) CMS
4 1 (0.95%) WordPress
Applications
1 10 (9.52%) Microsoft Office
Business Applications
1 5 (4.76%) Oracle EBS
Cloud Services
1 27 (25.71%) Office 365
2 18 (17.14%) Azure
3 6 (5.71%) Cloud Computing
4 2 (1.90%) SaaS
Communications & Networking
1 20 (19.05%) DNS
2 18 (17.14%) DHCP
3 11 (10.48%) DMZ
4 7 (6.67%) TCP/IP
5 6 (5.71%) WAN
6 4 (3.81%) Firewall
6 4 (3.81%) VoIP
7 2 (1.90%) LAN
8 1 (0.95%) Broadband
8 1 (0.95%) iSCSI
8 1 (0.95%) Network Security
8 1 (0.95%) SAN
8 1 (0.95%) VLAN
8 1 (0.95%) VPN
8 1 (0.95%) Wireless
Database & Business Intelligence
1 23 (21.90%) SQL Server
2 12 (11.43%) SQL Server Reporting Services
3 11 (10.48%) SQL Server 2005
3 11 (10.48%) SQL Server 2017
3 11 (10.48%) SQL Server Integration Services
4 8 (7.62%) SQL Server 2012
5 5 (4.76%) Big Data
6 1 (0.95%) Crystal Reports
6 1 (0.95%) DB2
Development Applications
1 1 (0.95%) Visual Studio
General
1 42 (40.00%) Finance
2 10 (9.52%) Financial Institution
3 5 (4.76%) Telecoms
4 4 (3.81%) Law
5 3 (2.86%) Banking
5 3 (2.86%) Marketing
6 2 (1.90%) Advertising
7 1 (0.95%) Manufacturing
7 1 (0.95%) Publishing
Libraries, Frameworks & Software Standards
1 9 (8.57%) XML
2 8 (7.62%) LDAP
3 5 (4.76%) Kafka
4 2 (1.90%) CSS
4 2 (1.90%) HTML
5 1 (0.95%) .NET
5 1 (0.95%) ASP.NET
5 1 (0.95%) ASP.NET Web Forms
5 1 (0.95%) WPF
Miscellaneous
1 30 (28.57%) Management Information System
2 11 (10.48%) Clustering
3 7 (6.67%) Blackberry
3 7 (6.67%) Driving Licence
4 6 (5.71%) Analytical Skills
5 3 (2.86%) Enterprise Software
6 2 (1.90%) Self-Motivation
Operating Systems
1 67 (63.81%) Windows
2 32 (30.48%) Unix
3 26 (24.76%) Solaris
4 23 (21.90%) Windows 10
5 16 (15.24%) Windows Server
6 14 (13.33%) Linux
6 14 (13.33%) Windows Server 2012
7 8 (7.62%) Windows 7
8 3 (2.86%) zOS
9 2 (1.90%) Windows Server 2008
10 1 (0.95%) Android
10 1 (0.95%) Apple iOS
10 1 (0.95%) Windows Server 2003
Processes & Methodologies
1 45 (42.86%) ITIL
2 32 (30.48%) Ticket Management
3 29 (27.62%) Agile Software Development
4 27 (25.71%) Information Security
5 17 (16.19%) Problem-Solving
6 16 (15.24%) High Availability
6 16 (15.24%) Security Hardening
7 14 (13.33%) Patch Management
8 7 (6.67%) Time Management
9 6 (5.71%) Mentoring
10 5 (4.76%) Asset Management
10 5 (4.76%) Continuous Delivery
10 5 (4.76%) Continuous Integration
10 5 (4.76%) Due Diligence
10 5 (4.76%) GitOps
10 5 (4.76%) Statistics
11 4 (3.81%) Incident Management
12 3 (2.86%) CRM
12 3 (2.86%) Problem Management
12 3 (2.86%) Stakeholder Management
Programming Languages
1 35 (33.33%) SQL
2 22 (20.95%) PowerShell
3 12 (11.43%) C
4 9 (8.57%) T-SQL
5 5 (4.76%) Bash Shell
6 1 (0.95%) C#
6 1 (0.95%) C++
6 1 (0.95%) Java
6 1 (0.95%) JavaScript
6 1 (0.95%) Perl
6 1 (0.95%) PHP
Qualifications
1 32 (30.48%) Degree
2 20 (19.05%) Microsoft Certification
3 19 (18.10%) MCP
4 12 (11.43%) A+ Certification
5 5 (4.76%) RHCE
6 4 (3.81%) ITIL Certification
7 1 (0.95%) CCNA
7 1 (0.95%) Cisco Certification
7 1 (0.95%) Computer Science Degree
7 1 (0.95%) Master's Degree
7 1 (0.95%) MCSA
7 1 (0.95%) RHCSA
7 1 (0.95%) SC Cleared
7 1 (0.95%) Security Cleared
Quality Assurance & Compliance
1 30 (28.57%) SLA
2 1 (0.95%) GDPR
System Software
1 69 (65.71%) Active Directory
2 32 (30.48%) Firmware
3 13 (12.38%) VMware Infrastructure
4 9 (8.57%) Hyper-V
5 8 (7.62%) NFS
6 4 (3.81%) VMware ESXi
7 2 (1.90%) Virtual Machines
7 2 (1.90%) VMware Workstation
8 1 (0.95%) Microsoft App-V
8 1 (0.95%) Virtual Desktop
Systems Management
1 8 (7.62%) Ansible
1 8 (7.62%) Microsoft Intune
2 6 (5.71%) Single Sign-On
3 5 (4.76%) Data Guard
Vendors
1 52 (49.52%) Microsoft
2 33 (31.43%) ServiceNow
3 19 (18.10%) VMware
4 16 (15.24%) Oracle
5 11 (10.48%) Splunk
6 7 (6.67%) Citrix
7 5 (4.76%) MobileIron
8 2 (1.90%) Veeam
9 1 (0.95%) Apple
9 1 (0.95%) Cisco
9 1 (0.95%) Ivanti
9 1 (0.95%) Red Hat
9 1 (0.95%) Remedy
9 1 (0.95%) SonicWALL