Period
to 23 April 2021

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in the South East during the 6 months to 23 April 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
23 Apr 2021
Same period 2020 Same period 2019
Rank 102 95 84
Rank change year-on-year -7 -11 +17
Permanent jobs requiring a Support Engineer 378 617 966
As % of all permanent jobs advertised in the South East 2.97% 3.16% 3.63%
As % of the Job Titles category 3.15% 3.30% 3.76%
Number of salaries quoted 323 529 852
10th Percentile £20,800 £21,250 £21,250
25th Percentile £26,250 £24,000 £25,250
Median annual salary (50th Percentile) £32,500 £30,000 £30,000
Median % change year-on-year +8.33% - -4.76%
75th Percentile £40,000 £37,500 £40,000
90th Percentile £47,500 £45,200 £47,500
England median annual salary £34,000 £32,500 £32,500
% change year-on-year +4.62% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 12,011 18,669 25,711
% of permanent IT jobs with a recognized job title 94.25% 95.54% 96.67%
Number of salaries quoted 9,497 15,380 21,402
10th Percentile £31,250 £28,750 £26,750
25th Percentile £38,750 £37,000 £35,000
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% +5.56%
75th Percentile £63,750 £62,750 £61,250
90th Percentile £76,250 £75,000 £72,500
England median annual salary £55,000 £53,500 £52,500
% change year-on-year +2.80% +1.90% +5.00%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Support Engineer in the South East over the 6 months to 23 April 2021.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 23 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +14 134 £30,500 +5.35% 17
Thames Valley -10 108 £35,000 +18.64% 20
Surrey -15 71 £30,000 +3.45% 8
Berkshire +12 51 £36,250 +11.54% 10
Buckinghamshire -7 35 £35,000 +29.63% 5
Kent +10 34 £32,500 - 4
West Sussex -25 24 £31,500 -4.55% 4
Oxfordshire +3 22 £34,000 +15.25% 5
East Sussex +21 6 £26,250 -17.97% 3
M4 Corridor - 1 - -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 April 2021, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 184 (48.68%) Microsoft
2 170 (44.97%) Windows
3 130 (34.39%) Active Directory
4 122 (32.28%) Microsoft 365
5 97 (25.66%) Azure
6 93 (24.60%) VMware
6 93 (24.60%) SQL
7 80 (21.16%) Windows Server
8 59 (15.61%) VMware Infrastructure
9 58 (15.34%) Windows 10
10 57 (15.08%) Linux
11 52 (13.76%) Cisco
12 49 (12.96%) Hyper-V
13 48 (12.70%) DNS
14 46 (12.17%) ITIL
15 45 (11.90%) TCP/IP
15 45 (11.90%) Analytical Skills
15 45 (11.90%) AWS
16 44 (11.64%) MS Exchange
16 44 (11.64%) Problem-Solving
17 43 (11.38%) DHCP
17 43 (11.38%) Firewall
17 43 (11.38%) SCCM
18 39 (10.32%) Microsoft Office
19 38 (10.05%) Degree
19 38 (10.05%) Security Cleared
20 37 (9.79%) PowerShell
20 37 (9.79%) SQL Server
21 33 (8.73%) SharePoint
21 33 (8.73%) Microsoft Certification

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (11.64%) MS Exchange
2 33 (8.73%) SharePoint
3 12 (3.17%) IIS
4 11 (2.91%) Exchange Server 2013
5 6 (1.59%) Exchange Server 2010
5 6 (1.59%) Skype for Business
6 3 (0.79%) Apache
7 2 (0.53%) Exchange Server 2007
7 2 (0.53%) Tomcat
8 1 (0.26%) ArcGIS
8 1 (0.26%) Confluence
8 1 (0.26%) JBoss
8 1 (0.26%) Jetty
8 1 (0.26%) Oracle SOA Suite
Applications
1 39 (10.32%) Microsoft Office
2 12 (3.17%) Microsoft Excel
3 1 (0.26%) ALPHACAM
3 1 (0.26%) AutoCAD
3 1 (0.26%) Quicktime
3 1 (0.26%) SketchUp
Business Applications
1 3 (0.79%) Dynamics CRM
2 1 (0.26%) Postilion
Cloud Services
1 122 (32.28%) Microsoft 365
2 97 (25.66%) Azure
3 45 (11.90%) AWS
4 20 (5.29%) Azure Active Directory
5 11 (2.91%) SaaS
6 7 (1.85%) IaaS
6 7 (1.85%) OneDrive
7 6 (1.59%) GCP
8 5 (1.32%) Dynamics 365
8 5 (1.32%) Mimecast
9 4 (1.06%) AWS CloudFormation
9 4 (1.06%) Google Workspace
10 3 (0.79%) Azure Service Bus
10 3 (0.79%) Cloud Computing
10 3 (0.79%) Dropbox
10 3 (0.79%) Slack
11 2 (0.53%) PaaS
12 1 (0.26%) Azure Storage
12 1 (0.26%) IBM Cloud
Communications & Networking
1 48 (12.70%) DNS
2 45 (11.90%) TCP/IP
3 43 (11.38%) DHCP
3 43 (11.38%) Firewall
4 25 (6.61%) WAN
5 20 (5.29%) LAN
5 20 (5.29%) VPN
6 14 (3.70%) VoIP
7 11 (2.91%) Wireless
7 11 (2.91%) Wireshark
8 9 (2.38%) Skype
8 9 (2.38%) VLAN
9 8 (2.12%) IP Telephony
10 7 (1.85%) HTTP
10 7 (1.85%) Wi-Fi
11 6 (1.59%) 3G
11 6 (1.59%) 4G
11 6 (1.59%) Network Security
11 6 (1.59%) Remote Desktop
11 6 (1.59%) WLAN
Database & Business Intelligence
1 37 (9.79%) SQL Server
2 6 (1.59%) NoSQL
3 5 (1.32%) SQL Server Reporting Services
4 3 (0.79%) MySQL
5 2 (0.53%) Azure SQL Database
5 2 (0.53%) Oracle Database
5 2 (0.53%) PostgreSQL
5 2 (0.53%) Relational Database
5 2 (0.53%) SQL Server 2008
6 1 (0.26%) Amazon RDS
6 1 (0.26%) FileMaker
6 1 (0.26%) Oracle Database 12c
6 1 (0.26%) RDBMS
Development Applications
1 14 (3.70%) JIRA
2 9 (2.38%) Fiddler
3 4 (1.06%) Git (software)
4 3 (0.79%) JMeter
4 3 (0.79%) SoapUI
4 3 (0.79%) Vagrant
5 1 (0.26%) Ant
5 1 (0.26%) Bitbucket
5 1 (0.26%) CircleCI
General
1 26 (6.88%) Finance
2 11 (2.91%) Telecoms
3 10 (2.65%) Military
3 10 (2.65%) Multimedia
4 7 (1.85%) Legal
5 6 (1.59%) German Language
6 5 (1.32%) Law
6 5 (1.32%) Public Sector
7 4 (1.06%) French Language
8 3 (0.79%) Billing
8 3 (0.79%) Games
8 3 (0.79%) Marketing
9 2 (0.53%) Automotive
9 2 (0.53%) Electronics
10 1 (0.26%) Digital Economy
10 1 (0.26%) Manufacturing
Libraries, Frameworks & Software Standards
1 20 (5.29%) HTML
2 14 (3.70%) .NET
3 5 (1.32%) Web Services
4 4 (1.06%) LDAP
4 4 (1.06%) XMPP
5 3 (0.79%) WebRTC
6 2 (0.53%) ActiveMQ
6 2 (0.53%) CSS
7 1 (0.26%) DirectX
7 1 (0.26%) JNI
7 1 (0.26%) JSON
7 1 (0.26%) LINQ
7 1 (0.26%) RESTful
7 1 (0.26%) XML
7 1 (0.26%) X-Windows
Miscellaneous
1 45 (11.90%) Analytical Skills
2 14 (3.70%) Driving Licence
3 12 (3.17%) Management Information System
4 11 (2.91%) Self-Motivation
5 7 (1.85%) Life Science
5 7 (1.85%) Public Cloud
6 6 (1.59%) Organisational Skills
7 5 (1.32%) Greenfield Project
7 5 (1.32%) Replication
8 4 (1.06%) Data Centre
8 4 (1.06%) User Experience
9 3 (0.79%) Analytical Mindset
9 3 (0.79%) Hybrid Cloud
9 3 (0.79%) PKI
9 3 (0.79%) Private Cloud
10 2 (0.53%) Cybercrime
10 2 (0.53%) FMCG
10 2 (0.53%) iPhone
10 2 (0.53%) Robotics
11 1 (0.26%) Distributed Denial-of-Service
Operating Systems
1 170 (44.97%) Windows
2 80 (21.16%) Windows Server
3 58 (15.34%) Windows 10
4 57 (15.08%) Linux
5 30 (7.94%) Windows Server 2012
6 25 (6.61%) Windows Server 2016
7 18 (4.76%) Windows Server 2008
8 15 (3.97%) Windows Server 2019
9 13 (3.44%) Windows 7
10 12 (3.17%) Unix
11 8 (2.12%) Android
12 7 (1.85%) Windows 8
13 6 (1.59%) Mac OS
14 5 (1.32%) Red Hat Enterprise Linux
15 3 (0.79%) Apple iOS
15 3 (0.79%) VMS
16 2 (0.53%) CentOS
16 2 (0.53%) Mac OS X
17 1 (0.26%) Windows Server 2003
17 1 (0.26%) zOS
Processes & Methodologies
1 46 (12.17%) ITIL
2 44 (11.64%) Problem-Solving
3 31 (8.20%) Infrastructure Engineering
4 21 (5.56%) Change Management
5 17 (4.50%) Security Patching
6 16 (4.23%) Computer Science
6 16 (4.23%) Continuous Improvement
7 15 (3.97%) Incident Management
8 14 (3.70%) Time Management
9 12 (3.17%) Data Analysis
9 12 (3.17%) Mathematics
10 11 (2.91%) Mentoring
10 11 (2.91%) Migration
10 11 (2.91%) Proactive Management
10 11 (2.91%) Service Delivery
10 11 (2.91%) Software Testing
11 10 (2.65%) Business Intelligence
11 10 (2.65%) Customer Requirements
11 10 (2.65%) Cybersecurity
11 10 (2.65%) DevOps
Programming Languages
1 93 (24.60%) SQL
2 37 (9.79%) PowerShell
3 24 (6.35%) C#
4 19 (5.03%) Python
5 14 (3.70%) Bash Shell
5 14 (3.70%) C
6 12 (3.17%) Java
7 11 (2.91%) RPG
7 11 (2.91%) RPG IV
8 8 (2.12%) Perl
8 8 (2.12%) T-SQL
9 4 (1.06%) PHP
9 4 (1.06%) Ruby
9 4 (1.06%) Shell Script
10 3 (0.79%) C++
10 3 (0.79%) JavaScript
11 2 (0.53%) Tcl
12 1 (0.26%) Groovy
12 1 (0.26%) VB
12 1 (0.26%) VB.NET
Qualifications
1 38 (10.05%) Degree
1 38 (10.05%) Security Cleared
2 33 (8.73%) Microsoft Certification
3 30 (7.94%) SC Cleared
4 26 (6.88%) Cisco Certification
5 25 (6.61%) CCNA
6 16 (4.23%) MCSA
6 16 (4.23%) MCSE
7 11 (2.91%) A+ Certification
7 11 (2.91%) MCP
8 9 (2.38%) DV Cleared
9 7 (1.85%) Network+ Certification
9 7 (1.85%) VMware Certified Professional (VCP)
10 4 (1.06%) CCNP
10 4 (1.06%) CISSP
11 3 (0.79%) CCENT
11 3 (0.79%) CEH
11 3 (0.79%) ITIL Foundation Certificate
12 2 (0.53%) Citrix Certification
12 2 (0.53%) Numerate Degree
Quality Assurance & Compliance
1 21 (5.56%) SLA
2 3 (0.79%) ISO/IEC 27001
2 3 (0.79%) QA
3 2 (0.53%) GDPR
System Software
1 130 (34.39%) Active Directory
2 59 (15.61%) VMware Infrastructure
3 49 (12.96%) Hyper-V
4 18 (4.76%) VMware ESXi
5 10 (2.65%) vSphere
6 7 (1.85%) Docker
7 6 (1.59%) RHEV
7 6 (1.59%) XenApp
8 3 (0.79%) Virtual Desktop
8 3 (0.79%) Virtual Machines
9 2 (0.53%) pfSense
9 2 (0.53%) XenDesktop
10 1 (0.26%) Citrix Hypervisor
10 1 (0.26%) Microsoft Virtual Server
10 1 (0.26%) Virtual Servers
Systems Management
1 43 (11.38%) SCCM
2 11 (2.91%) Microsoft Intune
3 4 (1.06%) Cisco UCCX
3 4 (1.06%) Kubernetes
3 4 (1.06%) Opscode Chef
3 4 (1.06%) Puppet
3 4 (1.06%) SCSM
3 4 (1.06%) vCenter Server
4 3 (0.79%) Jamf Pro
4 3 (0.79%) Packer
4 3 (0.79%) SCOM
4 3 (0.79%) Terraform
5 2 (0.53%) Ansible
5 2 (0.53%) Cisco CUCM
5 2 (0.53%) Single Sign-On
5 2 (0.53%) XenMobile
6 1 (0.26%) AirWatch
Vendors
1 184 (48.68%) Microsoft
2 93 (24.60%) VMware
3 52 (13.76%) Cisco
4 30 (7.94%) Citrix
5 22 (5.82%) Oracle
6 13 (3.44%) Dell
6 13 (3.44%) Google
6 13 (3.44%) Veeam
7 11 (2.91%) Sophos
8 10 (2.65%) Meraki
8 10 (2.65%) Salesforce.com
8 10 (2.65%) ServiceNow
9 9 (2.38%) Apple
9 9 (2.38%) Dynatrace
9 9 (2.38%) Splunk
10 8 (2.12%) HP
10 8 (2.12%) SAP
11 6 (1.59%) SonicWALL
12 4 (1.06%) Adobe
12 4 (1.06%) NetApp