Period
to 6 August 2020

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in the South East during the 6 months to 6 August 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
6 Aug 2020
Same period 2019 Same period 2018
Rank 97 88 93
Rank change year-on-year -9 +5 -17
Permanent jobs requiring a Support Engineer 338 955 1,002
As % of all permanent jobs advertised in the South East 2.99% 3.64% 3.34%
As % of the Job Titles category 3.13% 3.78% 3.45%
Number of salaries quoted 292 845 947
Median annual salary £32,500 £30,000 £30,000
Median salary % change year-on-year +8.33% - -
10th Percentile £22,775 £21,250 £21,000
90th Percentile £48,750 £48,750 £46,100
England median annual salary £34,500 £32,500 £32,000
% change year-on-year +6.15% +1.56% +1.59%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 10,809 25,297 29,059
% of permanent IT jobs with a recognized job title 95.72% 96.33% 96.92%
Number of salaries quoted 8,770 20,680 24,125
Median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £30,000 £27,500 £27,000
90th Percentile £75,000 £72,750 £70,000
England median annual salary £55,000 £51,500 £50,000
% change year-on-year +6.80% +3.00% +5.26%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Support Engineer in the South East over the 6 months to 6 August 2020.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 6 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +12 107 £35,000 +16.67% 10
Thames Valley -12 104 £31,500 -1.56% 19
Surrey -1 76 £30,000 -7.69% 8
Berkshire -7 50 £36,000 +10.77% 10
Buckinghamshire +14 32 £29,000 -9.38% 6
West Sussex +20 24 £33,000 +10.00% 4
Oxfordshire +7 22 £28,000 -8.20% 3
Kent +9 13 £31,000 +3.33% 9
East Sussex +32 12 £36,250 +27.19% 8
Middlesex - 1 £23,000 -
Sussex - 1 £30,000 - 1
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 6 August 2020, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 194 (57.40%) Windows
2 134 (39.64%) Microsoft
2 134 (39.64%) Active Directory
3 109 (32.25%) Office 365
4 87 (25.74%) Windows Server
5 82 (24.26%) VMware
6 71 (21.01%) Windows 10
7 69 (20.41%) Azure
8 56 (16.57%) Linux
9 51 (15.09%) Microsoft Office
9 51 (15.09%) VMware Infrastructure
10 48 (14.20%) Security Cleared
11 46 (13.61%) Problem-Solving
12 45 (13.31%) ITIL
12 45 (13.31%) SQL
13 44 (13.02%) Firewall
14 43 (12.72%) Hyper-V
14 43 (12.72%) Infrastructure Engineering
15 41 (12.13%) SQL Server
15 41 (12.13%) SLA
16 40 (11.83%) Windows Server 2012
17 39 (11.54%) Cisco
18 38 (11.24%) Windows 7
19 37 (10.95%) PowerShell
19 37 (10.95%) SC Cleared
20 33 (9.76%) SharePoint
20 33 (9.76%) TCP/IP
20 33 (9.76%) DNS
20 33 (9.76%) Degree
21 28 (8.28%) Citrix

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (9.76%) SharePoint
2 26 (7.69%) MS Exchange
3 19 (5.62%) IIS
4 13 (3.85%) Exchange Server 2013
5 11 (3.25%) Skype for Business
6 9 (2.66%) Exchange Server 2010
7 5 (1.48%) Confluence
8 4 (1.18%) CloudStack
8 4 (1.18%) OpenStack
9 3 (0.89%) WebLogic
10 2 (0.59%) Exchange Server 2003
10 2 (0.59%) Exchange Server 2007
10 2 (0.59%) SharePoint 2013
10 2 (0.59%) Tomcat
11 1 (0.30%) Apache
11 1 (0.30%) MS Project Server
11 1 (0.30%) WildFly
Applications
1 51 (15.09%) Microsoft Office
2 7 (2.07%) Microsoft Excel
3 3 (0.89%) SOLIDWORKS
4 2 (0.59%) Microsoft Project
5 1 (0.30%) Microsoft PowerPoint
5 1 (0.30%) Spreadsheet
Business Applications
1 7 (2.07%) Dynamics CRM
2 5 (1.48%) NetSuite
3 1 (0.30%) Remedy ITSM
Cloud Services
1 109 (32.25%) Office 365
2 69 (20.41%) Azure
3 28 (8.28%) AWS
4 15 (4.44%) Cloud Computing
5 10 (2.96%) GCP
6 4 (1.18%) Azure Active Directory
6 4 (1.18%) Boomi
6 4 (1.18%) OneDrive
7 3 (0.89%) Dynamics 365
7 3 (0.89%) IaaS
7 3 (0.89%) PaaS
7 3 (0.89%) SaaS
8 2 (0.59%) GitHub
8 2 (0.59%) Mimecast
9 1 (0.30%) Amazon EC2
9 1 (0.30%) Amazon S3
9 1 (0.30%) AWS CloudFormation
9 1 (0.30%) Virtual Private Cloud
Communications & Networking
1 44 (13.02%) Firewall
2 33 (9.76%) DNS
2 33 (9.76%) TCP/IP
3 27 (7.99%) DHCP
4 24 (7.10%) WAN
5 18 (5.33%) VoIP
6 15 (4.44%) LAN
6 15 (4.44%) SAN
6 15 (4.44%) Skype
7 10 (2.96%) Wi-Fi
8 9 (2.66%) Internet
8 9 (2.66%) VLAN
9 7 (2.07%) H.323
9 7 (2.07%) Network Security
9 7 (2.07%) Remote Desktop
9 7 (2.07%) Structured Cabling
9 7 (2.07%) VPN
10 5 (1.48%) BGP
11 4 (1.18%) Broadband
11 4 (1.18%) MPLS
Database & Business Intelligence
1 41 (12.13%) SQL Server
2 7 (2.07%) MySQL
2 7 (2.07%) PostgreSQL
3 5 (1.48%) Oracle Database
3 5 (1.48%) SQL Server 2012
4 4 (1.18%) Oracle Database 11g
5 3 (0.89%) Big Data
6 2 (0.59%) Azure SQL Database
6 2 (0.59%) MariaDB
6 2 (0.59%) SQL Server 2017
6 2 (0.59%) SQL Server Reporting Services
7 1 (0.30%) Amazon RDS
7 1 (0.30%) Crystal Reports
7 1 (0.30%) GIS
7 1 (0.30%) Oracle Database 10g
7 1 (0.30%) SQL Server 2005
7 1 (0.30%) SQL Server 2008
Development Applications
1 9 (2.66%) JIRA
2 8 (2.37%) Jenkins
3 7 (2.07%) Octopus Deploy
4 5 (1.48%) Git (software)
5 4 (1.18%) Visual Studio Team System
6 3 (0.89%) Visual Studio
7 2 (0.59%) GitLab
7 2 (0.59%) TeamCity
8 1 (0.30%) Ant
8 1 (0.30%) Atlassian Bamboo
8 1 (0.30%) Subversion
General
1 17 (5.03%) Telecoms
2 14 (4.14%) Finance
3 9 (2.66%) Public Sector
4 5 (1.48%) Legal
4 5 (1.48%) Military
4 5 (1.48%) Norwegian Language
5 4 (1.18%) Electronics
5 4 (1.18%) Manufacturing
6 3 (0.89%) Advertising
6 3 (0.89%) Automotive
6 3 (0.89%) German Language
6 3 (0.89%) Spanish Language
7 2 (0.59%) Banking
7 2 (0.59%) Financial Institution
7 2 (0.59%) French Language
7 2 (0.59%) Italian Language
7 2 (0.59%) Law
7 2 (0.59%) Retail
Libraries, Frameworks & Software Standards
1 15 (4.44%) .NET
2 7 (2.07%) WebRTC
3 5 (1.48%) LAMP
3 5 (1.48%) XML
4 4 (1.18%) ASP.NET
4 4 (1.18%) Middleware
5 3 (0.89%) GStreamer
5 3 (0.89%) PostGIS
6 2 (0.59%) ASP.NET MVC
6 2 (0.59%) ASP.NET MVC 5
6 2 (0.59%) CSS
6 2 (0.59%) HTML
7 1 (0.30%) Akka
7 1 (0.30%) CGI
7 1 (0.30%) COM
7 1 (0.30%) ODBC
7 1 (0.30%) OpenJDK
7 1 (0.30%) RabbitMQ
7 1 (0.30%) Web Services
Miscellaneous
1 19 (5.62%) Data Centre
2 16 (4.73%) Analytical Skills
2 16 (4.73%) Driving Licence
3 12 (3.55%) Self-Motivation
3 12 (3.55%) Video Conferencing
4 11 (3.25%) iPhone
4 11 (3.25%) Management Information System
5 10 (2.96%) CCTV
6 7 (2.07%) Clustering
7 6 (1.78%) Algorithms
8 5 (1.48%) PKI
9 4 (1.18%) Field-Programmable Gate Array
10 3 (0.89%) 3D Printing
10 3 (0.89%) CMDB
10 3 (0.89%) Enterprise Software
10 3 (0.89%) Private Cloud
10 3 (0.89%) Public Cloud
10 3 (0.89%) Verilog
11 2 (0.59%) Replication
11 2 (0.59%) User Experience
Operating Systems
1 194 (57.40%) Windows
2 87 (25.74%) Windows Server
3 71 (21.01%) Windows 10
4 56 (16.57%) Linux
5 40 (11.83%) Windows Server 2012
6 38 (11.24%) Windows 7
7 25 (7.40%) Windows Server 2016
8 18 (5.33%) Windows Server 2008
9 16 (4.73%) Windows 8
10 9 (2.66%) Windows Server 2003
11 8 (2.37%) Android
11 8 (2.37%) Windows Server 2019
12 7 (2.07%) CentOS
13 6 (1.78%) Solaris
13 6 (1.78%) Ubuntu
13 6 (1.78%) Windows XP
14 5 (1.48%) Red Hat Enterprise Linux
15 4 (1.18%) Unix
16 3 (0.89%) Apple iOS
17 2 (0.59%) CoreOS
Processes & Methodologies
1 46 (13.61%) Problem-Solving
2 45 (13.31%) ITIL
3 43 (12.72%) Infrastructure Engineering
4 15 (4.44%) Root Cause Analysis
5 14 (4.14%) Break/Fix
5 14 (4.14%) Service Delivery
6 13 (3.85%) Computer Science
6 13 (3.85%) CRM
7 11 (3.25%) Incident Management
7 11 (3.25%) Migration
8 10 (2.96%) DevOps
9 9 (2.66%) Asset Management
9 9 (2.66%) Cybersecurity
9 9 (2.66%) Information Security
9 9 (2.66%) Problem Management
10 8 (2.37%) Change Control
10 8 (2.37%) OO
11 7 (2.07%) Mathematics
11 7 (2.07%) Proactive Monitoring
11 7 (2.07%) Project Management
Programming Languages
1 45 (13.31%) SQL
2 37 (10.95%) PowerShell
3 12 (3.55%) C#
3 12 (3.55%) Python
4 11 (3.25%) C
5 9 (2.66%) Bash Shell
6 8 (2.37%) C++
6 8 (2.37%) JavaScript
7 4 (1.18%) T-SQL
8 3 (0.89%) MATLAB
9 2 (0.59%) VB
10 1 (0.30%) Groovy
10 1 (0.30%) Java
10 1 (0.30%) Perl
10 1 (0.30%) Shell Script
10 1 (0.30%) VBScript
Qualifications
1 48 (14.20%) Security Cleared
2 37 (10.95%) SC Cleared
3 33 (9.76%) Degree
4 27 (7.99%) Cisco Certification
5 23 (6.80%) Microsoft Certification
6 20 (5.92%) CCNA
7 19 (5.62%) CCNP
8 18 (5.33%) MCP
8 18 (5.33%) MCSE
9 13 (3.85%) MCSA
10 12 (3.55%) Computer Science Degree
11 10 (2.96%) VMware Certified Professional (VCP)
12 8 (2.37%) A+ Certification
13 7 (2.07%) DV Cleared
13 7 (2.07%) VCAP
14 5 (1.48%) VCDX
15 4 (1.18%) JNCIS
16 3 (0.89%) ITIL Certification
16 3 (0.89%) JNCIA
16 3 (0.89%) JNCIP
Quality Assurance & Compliance
1 41 (12.13%) SLA
2 4 (1.18%) ISO/IEC 27001
3 2 (0.59%) ISO 9000
3 2 (0.59%) ISO/IEC 20000
3 2 (0.59%) PCI DSS
4 1 (0.30%) ISO 22301
System Software
1 134 (39.64%) Active Directory
2 51 (15.09%) VMware Infrastructure
3 43 (12.72%) Hyper-V
4 19 (5.62%) VMware ESXi
5 12 (3.55%) vSphere
6 9 (2.66%) VMware Workstation
7 8 (2.37%) Virtual Machines
8 6 (1.78%) Virtual Desktop
9 5 (1.48%) Firmware
9 5 (1.48%) Terminal Server
9 5 (1.48%) VirtualBox
10 4 (1.18%) Citrix Hypervisor
10 4 (1.18%) Docker
10 4 (1.18%) KVM
10 4 (1.18%) Oracle RAC
11 1 (0.30%) Apache ZooKeeper
11 1 (0.30%) XenApp
Systems Management
1 24 (7.10%) SCCM
2 6 (1.78%) WSUS
3 4 (1.18%) Backup Exec
3 4 (1.18%) Data Guard
3 4 (1.18%) FortiGate
3 4 (1.18%) Norton AntiVirus
3 4 (1.18%) Oracle Enterprise Manager
3 4 (1.18%) Oracle RMAN
3 4 (1.18%) Single Sign-On
3 4 (1.18%) Terraform
4 3 (0.89%) Microsoft Intune
4 3 (0.89%) SCOM
5 2 (0.59%) Ansible
5 2 (0.59%) Kubernetes
5 2 (0.59%) Nagios
5 2 (0.59%) Nessus
5 2 (0.59%) NetBackup
5 2 (0.59%) PowerCLI
6 1 (0.30%) ServerView Suite
6 1 (0.30%) vCenter Server
Vendors
1 134 (39.64%) Microsoft
2 82 (24.26%) VMware
3 39 (11.54%) Cisco
4 28 (8.28%) Citrix
5 18 (5.33%) HP
6 13 (3.85%) Dell
6 13 (3.85%) Veeam
7 9 (2.66%) ServiceNow
8 8 (2.37%) Red Hat
9 7 (2.07%) Apple
9 7 (2.07%) Google
9 7 (2.07%) Juniper
9 7 (2.07%) NetApp
10 6 (1.78%) McAfee
10 6 (1.78%) Oracle
10 6 (1.78%) Symantec
11 5 (1.48%) Salesforce.com
11 5 (1.48%) SolarWinds
12 3 (0.89%) Altera
12 3 (0.89%) Synopsys