Period
to 23 October 2020

The median annual salary for a Support Engineer was £35,000 in advertised job vacancies in the South East during the 6 months to 23 October 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
23 Oct 2020
Same period 2019 Same period 2018
Rank 79 75 100
Rank change year-on-year -4 +25 -18
Permanent jobs requiring a Support Engineer 298 962 909
As % of all permanent jobs advertised in the South East 3.69% 3.80% 3.12%
As % of the Job Titles category 3.83% 3.95% 3.24%
Number of salaries quoted 276 840 840
Median annual salary £35,000 £31,000 £30,000
Median salary % change year-on-year +12.90% +3.33% -
10th Percentile £24,000 £21,250 £21,000
90th Percentile £53,000 £48,750 £46,325
England median annual salary £35,000 £32,500 £32,500
% change year-on-year +7.69% - +6.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 7,785 24,325 28,090
% of permanent IT jobs with a recognized job title 96.43% 96.00% 96.47%
Number of salaries quoted 6,374 19,885 23,343
Median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £31,250 £27,500 £26,500
90th Percentile £75,000 £74,500 £70,000
England median annual salary £55,000 £51,871 £50,000
% change year-on-year +6.03% +3.74% -

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Support Engineer in the South East over the 6 months to 23 October 2020.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 23 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -1 112 £37,500 +25.00% 13
Thames Valley +31 98 £35,000 - 16
Berkshire +24 47 £37,000 +5.71% 6
Surrey +4 42 £29,000 -6.58% 12
Buckinghamshire +46 28 £32,500 -7.14% 5
Oxfordshire +37 23 £28,000 -8.20% 5
West Sussex -7 19 £31,500 +5.00% 5
East Sussex +39 16 £37,500 +25.00%
Kent -4 12 £30,000 - 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 October 2020, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 160 (53.69%) Windows
2 108 (36.24%) Active Directory
3 96 (32.21%) Microsoft
4 93 (31.21%) Office 365
5 86 (28.86%) Azure
6 74 (24.83%) VMware
7 73 (24.50%) Windows Server
8 68 (22.82%) SQL
9 63 (21.14%) Linux
10 55 (18.46%) PowerShell
11 51 (17.11%) VMware Infrastructure
12 47 (15.77%) SQL Server
13 45 (15.10%) AWS
14 42 (14.09%) Windows 10
15 39 (13.09%) DNS
16 38 (12.75%) Firewall
16 38 (12.75%) Security Cleared
17 36 (12.08%) IIS
18 35 (11.74%) ITIL
19 34 (11.41%) DHCP
20 33 (11.07%) SLA
20 33 (11.07%) .NET
21 32 (10.74%) C#
21 32 (10.74%) SC Cleared
21 32 (10.74%) Infrastructure Engineering
22 31 (10.40%) Problem-Solving
22 31 (10.40%) Microsoft Office
22 31 (10.40%) TCP/IP
23 30 (10.07%) SharePoint
24 29 (9.73%) Degree

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (12.08%) IIS
2 30 (10.07%) SharePoint
3 18 (6.04%) MS Exchange
4 12 (4.03%) Exchange Server 2013
5 10 (3.36%) Skype for Business
6 8 (2.68%) Elasticsearch
7 4 (1.34%) CloudStack
7 4 (1.34%) Exchange Server 2010
7 4 (1.34%) OpenStack
7 4 (1.34%) SharePoint 2013
8 3 (1.01%) WebLogic
9 2 (0.67%) ArcGIS
10 1 (0.34%) Apache
10 1 (0.34%) Confluence
10 1 (0.34%) Exchange Server 2000
10 1 (0.34%) Exchange Server 2003
10 1 (0.34%) Tomcat
10 1 (0.34%) WordPress
Applications
1 31 (10.40%) Microsoft Office
2 5 (1.68%) Microsoft Excel
3 2 (0.67%) Microsoft Project
4 1 (0.34%) Photoshop
Business Applications
1 9 (3.02%) NetSuite
2 1 (0.34%) Remedy ITSM
Cloud Services
1 93 (31.21%) Office 365
2 86 (28.86%) Azure
3 45 (15.10%) AWS
4 24 (8.05%) Cloud Computing
5 9 (3.02%) Azure Active Directory
5 9 (3.02%) GCP
6 6 (2.01%) SaaS
7 4 (1.34%) Boomi
7 4 (1.34%) Dynamics 365
7 4 (1.34%) IaaS
7 4 (1.34%) OneDrive
7 4 (1.34%) PaaS
8 3 (1.01%) G Suite
8 3 (1.01%) Google Docs
8 3 (1.01%) Google Drive
8 3 (1.01%) Google Sheets
8 3 (1.01%) Power Automate
8 3 (1.01%) Power Platform
9 2 (0.67%) Mimecast
9 2 (0.67%) PowerApps
Communications & Networking
1 39 (13.09%) DNS
2 38 (12.75%) Firewall
3 34 (11.41%) DHCP
4 31 (10.40%) TCP/IP
5 24 (8.05%) VoIP
6 11 (3.69%) SAN
6 11 (3.69%) Skype
6 11 (3.69%) WAN
7 10 (3.36%) Wi-Fi
8 9 (3.02%) Remote Desktop
9 8 (2.68%) Internet
10 7 (2.35%) Broadband
10 7 (2.35%) H.323
10 7 (2.35%) VPN
11 6 (2.01%) VLAN
12 5 (1.68%) BGP
12 5 (1.68%) LAN
12 5 (1.68%) MPLS
12 5 (1.68%) PSTN
12 5 (1.68%) Wireshark
Database & Business Intelligence
1 47 (15.77%) SQL Server
2 13 (4.36%) MySQL
3 10 (3.36%) Azure SQL Database
4 7 (2.35%) PostgreSQL
4 7 (2.35%) SQL Server 2012
5 4 (1.34%) Amazon RDS
5 4 (1.34%) Oracle Database
5 4 (1.34%) Oracle Database 11g
6 3 (1.01%) NoSQL
7 2 (0.67%) Big Data
7 2 (0.67%) Power BI
7 2 (0.67%) SQL Server 2017
8 1 (0.34%) Relational Database
8 1 (0.34%) SQL Server 2008
8 1 (0.34%) SQL Server Reporting Services
Development Applications
1 7 (2.35%) JIRA
2 5 (1.68%) Git (software)
3 4 (1.34%) Visual Studio Team System
4 3 (1.01%) Octopus Deploy
5 2 (0.67%) Jenkins
5 2 (0.67%) Subversion
6 1 (0.34%) Ant
6 1 (0.34%) Atlassian Bamboo
General
1 13 (4.36%) Finance
2 10 (3.36%) Telecoms
3 8 (2.68%) Military
4 6 (2.01%) Public Sector
5 5 (1.68%) Manufacturing
5 5 (1.68%) Norwegian Language
6 4 (1.34%) French Language
6 4 (1.34%) German Language
7 3 (1.01%) Legal
8 2 (0.67%) Advertising
8 2 (0.67%) Banking
8 2 (0.67%) Electronics
8 2 (0.67%) Spanish Language
9 1 (0.34%) Aerospace
9 1 (0.34%) Automotive
9 1 (0.34%) Italian Language
9 1 (0.34%) Marketing
Libraries, Frameworks & Software Standards
1 33 (11.07%) .NET
2 10 (3.36%) WebRTC
3 5 (1.68%) LAMP
4 4 (1.34%) HTML
4 4 (1.34%) Middleware
5 3 (1.01%) CSS
5 3 (1.01%) GStreamer
5 3 (1.01%) PostGIS
6 2 (0.67%) ASP.NET
6 2 (0.67%) JSON
6 2 (0.67%) XML
7 1 (0.34%) COM
7 1 (0.34%) REST
Miscellaneous
1 12 (4.03%) Data Centre
2 10 (3.36%) Driving Licence
2 10 (3.36%) PKI
3 8 (2.68%) Video Conferencing
4 7 (2.35%) Management Information System
4 7 (2.35%) Self-Motivation
5 6 (2.01%) Analytical Skills
5 6 (2.01%) Clustering
6 5 (1.68%) iPhone
7 4 (1.34%) Algorithms
8 3 (1.01%) Enterprise Software
8 3 (1.01%) Field-Programmable Gate Array
9 2 (0.67%) Analytical Mindset
9 2 (0.67%) EPoS
9 2 (0.67%) Private Cloud
9 2 (0.67%) User Experience
10 1 (0.34%) Cloud Native
10 1 (0.34%) Distributed Denial-of-Service
10 1 (0.34%) Public Cloud
10 1 (0.34%) Security Operations Centre
Operating Systems
1 160 (53.69%) Windows
2 73 (24.50%) Windows Server
3 63 (21.14%) Linux
4 42 (14.09%) Windows 10
5 26 (8.72%) Windows 7
6 25 (8.39%) Windows Server 2012
7 13 (4.36%) Windows Server 2008
7 13 (4.36%) Windows Server 2016
8 11 (3.69%) Windows 8
8 11 (3.69%) Windows Server 2003
9 10 (3.36%) Windows Server 2019
10 7 (2.35%) Windows XP
11 6 (2.01%) Android
11 6 (2.01%) Ubuntu
12 5 (1.68%) Red Hat Enterprise Linux
12 5 (1.68%) Unix
13 4 (1.34%) Windows Vista
14 3 (1.01%) Solaris
15 1 (0.34%) CentOS
15 1 (0.34%) Mac OS X
Processes & Methodologies
1 35 (11.74%) ITIL
2 32 (10.74%) Infrastructure Engineering
3 31 (10.40%) Problem-Solving
4 16 (5.37%) Computer Science
5 11 (3.69%) Incident Management
5 11 (3.69%) Migration
6 10 (3.36%) Root Cause Analysis
7 9 (3.02%) Mathematics
7 9 (3.02%) Problem Management
8 8 (2.68%) ERP
8 8 (2.68%) Mentoring
8 8 (2.68%) Service Delivery
9 7 (2.35%) Continuous Improvement
9 7 (2.35%) Cybersecurity
9 7 (2.35%) DevOps
9 7 (2.35%) OO
10 6 (2.01%) Asset Management
10 6 (2.01%) Information Security
10 6 (2.01%) Software Engineering
11 5 (1.68%) ITSM
Programming Languages
1 68 (22.82%) SQL
2 55 (18.46%) PowerShell
3 32 (10.74%) C#
4 19 (6.38%) C
5 16 (5.37%) Python
6 14 (4.70%) Bash Shell
7 13 (4.36%) T-SQL
8 12 (4.03%) JavaScript
9 6 (2.01%) C++
9 6 (2.01%) Shell Script
10 4 (1.34%) PHP
11 2 (0.67%) DataFlex
11 2 (0.67%) MATLAB
11 2 (0.67%) Ruby
11 2 (0.67%) VB
12 1 (0.34%) Groovy
Qualifications
1 38 (12.75%) Security Cleared
2 32 (10.74%) SC Cleared
3 29 (9.73%) Degree
4 13 (4.36%) Computer Science Degree
5 12 (4.03%) Cisco Certification
5 12 (4.03%) DV Cleared
5 12 (4.03%) MCP
5 12 (4.03%) Microsoft Certification
6 11 (3.69%) CCNA
7 9 (3.02%) VMware Certified Professional (VCP)
8 7 (2.35%) CCNP
8 7 (2.35%) MCSE
9 6 (2.01%) MCSA
10 5 (1.68%) VCAP
11 3 (1.01%) Citrix Certification
11 3 (1.01%) DBS Check
11 3 (1.01%) ITIL Certification
11 3 (1.01%) JNCIA
11 3 (1.01%) JNCIS
11 3 (1.01%) VCDX
Quality Assurance & Compliance
1 33 (11.07%) SLA
2 2 (0.67%) ISO 9000
3 1 (0.34%) GDPR
3 1 (0.34%) ISO/IEC 27001
System Software
1 108 (36.24%) Active Directory
2 51 (17.11%) VMware Infrastructure
3 22 (7.38%) Hyper-V
4 15 (5.03%) VMware ESXi
5 11 (3.69%) vSphere
6 5 (1.68%) Firmware
6 5 (1.68%) Terminal Server
6 5 (1.68%) Virtual Desktop
7 4 (1.34%) Citrix Hypervisor
7 4 (1.34%) KVM
7 4 (1.34%) Oracle RAC
7 4 (1.34%) Virtual Machines
8 3 (1.01%) XenApp
8 3 (1.01%) XenDesktop
9 2 (0.67%) Docker
9 2 (0.67%) VMware Workstation
Systems Management
1 19 (6.38%) SCCM
2 13 (4.36%) SCOM
3 6 (2.01%) WSUS
4 5 (1.68%) Rsyslog
5 4 (1.34%) Data Guard
5 4 (1.34%) Microsoft Intune
5 4 (1.34%) Oracle Enterprise Manager
5 4 (1.34%) Oracle RMAN
5 4 (1.34%) Single Sign-On
6 3 (1.01%) Nagios
6 3 (1.01%) Terraform
6 3 (1.01%) XenMobile
7 2 (0.67%) PowerCLI
7 2 (0.67%) vCenter Server
8 1 (0.34%) Ansible
8 1 (0.34%) Cisco UCCE
8 1 (0.34%) Cisco UCCX
8 1 (0.34%) FortiGate
8 1 (0.34%) SCSM
8 1 (0.34%) SCVMM
Vendors
1 96 (32.21%) Microsoft
2 74 (24.83%) VMware
3 25 (8.39%) Citrix
4 16 (5.37%) Cisco
5 14 (4.70%) Oracle
6 10 (3.36%) Google
7 9 (3.02%) HP
8 7 (2.35%) Red Hat
8 7 (2.35%) ServiceNow
9 6 (2.01%) Dell
9 6 (2.01%) Juniper
9 6 (2.01%) SolarWinds
10 5 (1.68%) NEC
11 4 (1.34%) Salesforce.com
12 3 (1.01%) Apple
12 3 (1.01%) NetApp
12 3 (1.01%) SAP
12 3 (1.01%) SonicWALL
12 3 (1.01%) Splunk
13 2 (0.67%) Veeam