Period
to 23 July 2019

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the South East during the 6 months to 23 July 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
23 Jul 2019
Same period 2018 Same period 2017
Rank 86 92 74
Rank change year-on-year +6 -18 -11
Permanent jobs requiring a Support Engineer 964 1,005 1,145
As % of all permanent IT jobs advertised in the South East 3.64% 3.33% 3.86%
As % of the Job Titles category 3.78% 3.43% 3.98%
Number of salaries quoted 843 906 1,057
South East median annual salary £30,000 £30,000 £30,000
10th Percentile £21,250 £21,125 £21,250
90th Percentile £48,750 £46,000 £52,500
England median annual salary £32,500 £32,000 £31,500
% change year-on-year +1.56% +1.59% -3.08%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 25,509 29,288 28,749
% of permanent IT jobs with a recognized job title 96.32% 96.97% 96.81%
Number of salaries quoted 20,821 24,357 24,100
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £27,500 £26,955 £26,250
90th Percentile £72,750 £70,000 £67,500
England median annual salary £51,500 £50,000 £47,500
% change year-on-year +3.00% +5.26% -

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Engineer in the South East over the 6 months to 23 July 2019.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 23 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -2 347 £32,000 -1.54% 102
Surrey +27 249 £33,500 +17.54% 51
Hampshire +11 228 £30,000 +0.84% 62
Berkshire -17 199 £33,000 +1.54% 42
Buckinghamshire -9 85 £32,000 -8.57% 26
Kent +29 65 £30,000 -3.23% 26
Oxfordshire +17 62 £30,750 -4.65% 34
West Sussex -6 47 £29,500 -11.94% 17
East Sussex +9 28 £30,000 +9.09% 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 July 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 534 (55.39%) Windows
2 367 (38.07%) Active Directory
3 351 (36.41%) Microsoft
4 283 (29.36%) Office 365
5 260 (26.97%) Windows Server
6 189 (19.61%) Linux
7 186 (19.29%) VMware
8 177 (18.36%) ITIL
9 173 (17.95%) Windows 10
10 166 (17.22%) Microsoft Office
11 163 (16.91%) SQL
12 145 (15.04%) Microsoft Azure
13 140 (14.52%) Problem-Solving
14 133 (13.80%) Windows 7
15 129 (13.38%) Cisco
16 116 (12.03%) Windows Server 2012
17 111 (11.51%) Firewall
17 111 (11.51%) SQL Server
18 109 (11.31%) Hyper-V
18 109 (11.31%) VMware Infrastructure
19 104 (10.79%) Degree
20 103 (10.68%) MS Exchange
21 86 (8.92%) TCP/IP
22 85 (8.82%) LAN
23 82 (8.51%) SLA
24 77 (7.99%) DNS
25 76 (7.88%) Microsoft Certification
26 75 (7.78%) Cisco Certification
26 75 (7.78%) Security Cleared
27 74 (7.68%) WAN

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 103 (10.68%) MS Exchange
2 46 (4.77%) Exchange Server 2010
3 45 (4.67%) SharePoint
4 27 (2.80%) Exchange Server 2013
5 26 (2.70%) IIS
6 22 (2.28%) Tomcat
7 14 (1.45%) JBoss
7 14 (1.45%) Skype for Business
8 7 (0.73%) BizTalk Server
8 7 (0.73%) Exchange Server 2007
9 6 (0.62%) Apache
9 6 (0.62%) SharePoint 2013
10 5 (0.52%) CMS
10 5 (0.52%) Exchange Server 2003
11 3 (0.31%) Confluence
11 3 (0.31%) SharePoint Server
12 2 (0.21%) Drupal
12 2 (0.21%) Elasticsearch
12 2 (0.21%) WordPress
13 1 (0.10%) OpenStack
Applications
1 166 (17.22%) Microsoft Office
2 22 (2.28%) Microsoft Excel
3 14 (1.45%) Microsoft PowerPoint
4 7 (0.73%) MS Visio
5 3 (0.31%) Spreadsheet
6 1 (0.10%) Microsoft Project
6 1 (0.10%) Siemens NX
Business Applications
1 10 (1.04%) Dynamics CRM
2 7 (0.73%) Remedy ITSM
3 6 (0.62%) NetSuite
4 4 (0.41%) Dynamics GP
5 2 (0.21%) Dynamics NAV
5 2 (0.21%) Sage 200
5 2 (0.21%) Sage 50
6 1 (0.10%) Cognos TM1
6 1 (0.10%) Maximo
6 1 (0.10%) Oracle Financials
6 1 (0.10%) SAP ERP
6 1 (0.10%) SAP SD
6 1 (0.10%) Teamcenter
6 1 (0.10%) Unit4 Business World
Cloud Services
1 283 (29.36%) Office 365
2 145 (15.04%) Microsoft Azure
3 72 (7.47%) Amazon AWS
4 41 (4.25%) SaaS
5 16 (1.66%) Google Cloud Platform
5 16 (1.66%) IaaS
6 15 (1.56%) PaaS
7 6 (0.62%) Akamai
7 6 (0.62%) G Suite
8 4 (0.41%) Azure Active Directory
9 3 (0.31%) Adobe Creative Cloud
9 3 (0.31%) Power Platform
10 2 (0.21%) Cloud Computing
10 2 (0.21%) Dynamics 365
10 2 (0.21%) GitHub
10 2 (0.21%) MailChimp
10 2 (0.21%) OneDrive
11 1 (0.10%) Dropbox
11 1 (0.10%) OpenShift
Communications & Networking
1 111 (11.51%) Firewall
2 86 (8.92%) TCP/IP
3 85 (8.82%) LAN
4 77 (7.99%) DNS
5 74 (7.68%) WAN
6 61 (6.33%) DHCP
7 57 (5.91%) VoIP
7 57 (5.91%) VPN
8 34 (3.53%) VLAN
9 28 (2.90%) Wireless
10 25 (2.59%) Remote Desktop
11 24 (2.49%) SAN
11 24 (2.49%) Wi-Fi
12 23 (2.39%) Network Security
13 21 (2.18%) Skype
14 19 (1.97%) HTTP
15 18 (1.87%) Internet
15 18 (1.87%) NAS
16 13 (1.35%) HTTPS
17 12 (1.24%) FTP
Database & Business Intelligence
1 111 (11.51%) SQL Server
2 28 (2.90%) MySQL
2 28 (2.90%) PostgreSQL
3 19 (1.97%) Redis
4 18 (1.87%) MongoDB
5 17 (1.76%) NoSQL
6 12 (1.24%) Apache Cassandra
6 12 (1.24%) SQL Server 2012
7 8 (0.83%) Relational Database
7 8 (0.83%) SQL Server 2008
7 8 (0.83%) SQL Server Reporting Services
8 6 (0.62%) Crystal Reports
8 6 (0.62%) SQL Server 2014
8 6 (0.62%) SQL Server 2016
9 5 (0.52%) Big Data
9 5 (0.52%) RDBMS
10 4 (0.41%) SQL Server 2005
11 3 (0.31%) Hadoop
11 3 (0.31%) Oracle Database
11 3 (0.31%) Power BI
Development Applications
1 28 (2.90%) JIRA
2 23 (2.39%) Git (software)
3 18 (1.87%) Jenkins
4 8 (0.83%) Visual Studio
5 7 (0.73%) Subversion
5 7 (0.73%) Team Foundation Server
6 3 (0.31%) Ant
6 3 (0.31%) Visual Studio Team System
7 1 (0.10%) Atlassian Bamboo
7 1 (0.10%) Maven
7 1 (0.10%) Octopus Deploy
7 1 (0.10%) PHPUnit
7 1 (0.10%) SQL Server Management Studio (SSMS)
7 1 (0.10%) TeamCity
General
1 64 (6.64%) Finance
2 27 (2.80%) Telecoms
3 26 (2.70%) Electronics
4 23 (2.39%) Manufacturing
4 23 (2.39%) Marketing
5 20 (2.07%) Law
6 9 (0.93%) Advertising
6 9 (0.93%) Aerospace
7 6 (0.62%) Retail
8 5 (0.52%) Legal
8 5 (0.52%) Spanish Language
9 4 (0.41%) Banking
9 4 (0.41%) Games
10 3 (0.31%) Back Office
10 3 (0.31%) German Language
10 3 (0.31%) Korean Language
10 3 (0.31%) Pharmaceutical
11 2 (0.21%) Billing
12 1 (0.10%) Czech Language
12 1 (0.10%) Hebrew Language
Libraries, Frameworks & Software Standards
1 26 (2.70%) .NET
1 26 (2.70%) HTML
2 23 (2.39%) Web Services
2 23 (2.39%) XML
3 14 (1.45%) CSS
4 13 (1.35%) WebRTC
5 12 (1.24%) Django
5 12 (1.24%) JSON
6 11 (1.14%) AngularJS
7 9 (0.93%) Middleware
8 8 (0.83%) ASP.NET
9 7 (0.73%) .NET Framework
9 7 (0.73%) J2EE
9 7 (0.73%) Memcached
9 7 (0.73%) RabbitMQ
10 4 (0.41%) jQuery
11 3 (0.31%) ASP.NET Web Forms
11 3 (0.31%) REST
11 3 (0.31%) WinForms
12 2 (0.21%) Web Services Management
Miscellaneous
1 48 (4.98%) Driving Licence
2 29 (3.01%) Analytical Skills
3 28 (2.90%) Self-Motivation
4 22 (2.28%) Data Centre
5 13 (1.35%) Management Information System
6 11 (1.14%) Enterprise Software
7 10 (1.04%) Enterprise Cloud
7 10 (1.04%) Replication
8 8 (0.83%) Client/Server
8 8 (0.83%) Linux Command Line
8 8 (0.83%) Public Cloud
8 8 (0.83%) Video Conferencing
9 6 (0.62%) Fat Client
9 6 (0.62%) Thin Client
10 5 (0.52%) Clustering
10 5 (0.52%) iPhone
10 5 (0.52%) NHS
11 4 (0.41%) FMCG
11 4 (0.41%) Mobile App
11 4 (0.41%) Private Cloud
Operating Systems
1 534 (55.39%) Windows
2 260 (26.97%) Windows Server
3 189 (19.61%) Linux
4 173 (17.95%) Windows 10
5 133 (13.80%) Windows 7
6 116 (12.03%) Windows Server 2012
7 70 (7.26%) Windows Server 2008
8 58 (6.02%) Unix
9 54 (5.60%) Windows 8
10 21 (2.18%) Mac OS
11 17 (1.76%) Windows Server 2003
12 12 (1.24%) Windows XP
13 11 (1.14%) Android
13 11 (1.14%) CentOS
14 8 (0.83%) Mac OS X
15 7 (0.73%) Apple iOS
16 3 (0.31%) Ubuntu
16 3 (0.31%) Windows Vista
16 3 (0.31%) zOS
17 2 (0.21%) Solaris
Processes & Methodologies
1 177 (18.36%) ITIL
2 140 (14.52%) Problem-Solving
3 69 (7.16%) Infrastructure Engineering
4 47 (4.88%) Mobile Device Management
5 45 (4.67%) DevOps
6 37 (3.84%) Agile Software Development
7 31 (3.22%) Service Delivery
8 30 (3.11%) Mentoring
9 27 (2.80%) Computer Science
9 27 (2.80%) Proactive Monitoring
10 24 (2.49%) Analytics
10 24 (2.49%) Root Cause Analysis
10 24 (2.49%) Time Management
11 23 (2.39%) Service Management
12 21 (2.18%) Business Intelligence
12 21 (2.18%) Change Management
12 21 (2.18%) CRM
12 21 (2.18%) Open Source
13 19 (1.97%) Continuous Improvement
13 19 (1.97%) ITSM
Programming Languages
1 163 (16.91%) SQL
2 51 (5.29%) PowerShell
3 44 (4.56%) Python
4 36 (3.73%) Java
5 33 (3.42%) C#
6 28 (2.90%) Bash Shell
6 28 (2.90%) JavaScript
7 22 (2.28%) C++
7 22 (2.28%) Perl
8 19 (1.97%) T-SQL
9 15 (1.56%) C
10 13 (1.35%) PHP
10 13 (1.35%) Shell Script
11 10 (1.04%) Ruby
12 6 (0.62%) Assembly Language
12 6 (0.62%) Go
12 6 (0.62%) VBScript
13 3 (0.31%) PL/1
13 3 (0.31%) PL/SQL
13 3 (0.31%) VB
Qualifications
1 104 (10.79%) Degree
2 76 (7.88%) Microsoft Certification
3 75 (7.78%) Cisco Certification
3 75 (7.78%) Security Cleared
4 62 (6.43%) CCNA
5 57 (5.91%) SC Cleared
6 39 (4.05%) CCNP
6 39 (4.05%) MCSE
7 28 (2.90%) MCSA
8 25 (2.59%) MCP
9 24 (2.49%) A+ Certification
10 17 (1.76%) Network+ Certification
11 15 (1.56%) DV Cleared
12 11 (1.14%) VMware Certified Professional (VCP)
13 10 (1.04%) DBS Check
13 10 (1.04%) MCITP
14 9 (0.93%) CCENT
14 9 (0.93%) Computer Science Degree
15 8 (0.83%) ITIL Foundation Certificate
16 6 (0.62%) MCDST
Quality Assurance & Compliance
1 82 (8.51%) SLA
2 9 (0.93%) HL7
3 6 (0.62%) GDPR
4 5 (0.52%) QA
5 4 (0.41%) ISO/IEC 27001
6 3 (0.31%) PCI DSS
7 2 (0.21%) ISO/IEC 20000
7 2 (0.21%) PMO
8 1 (0.10%) DICOM
8 1 (0.10%) Sarbanes-Oxley
System Software
1 367 (38.07%) Active Directory
2 109 (11.31%) Hyper-V
2 109 (11.31%) VMware Infrastructure
3 37 (3.84%) Docker
4 25 (2.59%) Firmware
5 17 (1.76%) VMware ESXi
6 16 (1.66%) Virtual Machines
7 15 (1.56%) vSphere
8 9 (0.93%) VirtualBox
8 9 (0.93%) XenApp
9 7 (0.73%) iptables
10 6 (0.62%) XenDesktop
11 4 (0.41%) Terminal Services
12 2 (0.21%) BitLocker
12 2 (0.21%) VMware Server
13 1 (0.10%) Corosync
13 1 (0.10%) pfSense
13 1 (0.10%) vCloud
13 1 (0.10%) Virtual Servers
13 1 (0.10%) VMware Workstation
Systems Management
1 33 (3.42%) Kubernetes
2 32 (3.32%) SCCM
3 21 (2.18%) Cisco CUCM
4 18 (1.87%) SCOM
5 13 (1.35%) Ansible
6 10 (1.04%) Opscode Chef
6 10 (1.04%) Puppet
7 9 (0.93%) Terraform
8 8 (0.83%) Microsoft Intune
9 7 (0.73%) Control-M
9 7 (0.73%) Nagios
10 6 (0.62%) Backup Exec
10 6 (0.62%) NetBackup
11 5 (0.52%) vCenter Server
12 4 (0.41%) WSUS
13 3 (0.31%) Jamf Pro
13 3 (0.31%) Norton AntiVirus
13 3 (0.31%) Symantec Endpoint Protection
13 3 (0.31%) Tivoli
14 2 (0.21%) Kibana
Vendors
1 351 (36.41%) Microsoft
2 186 (19.29%) VMware
3 129 (13.38%) Cisco
4 72 (7.47%) Citrix
5 41 (4.25%) Oracle
6 34 (3.53%) HP
7 33 (3.42%) Veeam
8 25 (2.59%) Dell
8 25 (2.59%) SAP
9 19 (1.97%) Google
10 17 (1.76%) NetApp
11 15 (1.56%) F5
12 14 (1.45%) Apple
12 14 (1.45%) IBM
13 13 (1.35%) ServiceNow
14 11 (1.14%) Fujitsu
14 11 (1.14%) SonicWALL
15 10 (1.04%) EMC
15 10 (1.04%) SolarWinds
15 10 (1.04%) Splunk