Period
to 2 August 2021

The median annual salary for a Support Engineer was £33,250 in advertised job vacancies in the South East during the 6 months to 2 August 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
2 Aug 2021
Same period 2020 Same period 2019
Rank 119 100 89
Rank change year-on-year -19 -11 +2
Permanent jobs requiring a Support Engineer 485 351 964
As % of all permanent jobs advertised in the South East 2.95% 3.00% 3.64%
As % of the Job Titles category 3.15% 3.14% 3.78%
Number of salaries quoted 432 291 856
10th Percentile £22,000 £22,500 £21,250
25th Percentile £27,500 £25,875 £25,000
Median annual salary (50th Percentile) £33,250 £32,500 £30,000
Median % change year-on-year +2.31% +8.33% -
75th Percentile £42,125 £40,000 £41,250
90th Percentile £47,500 £48,750 £48,750
England median annual salary £34,000 £34,000 £32,500
% change year-on-year - +4.62% +1.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 15,383 11,191 25,491
% of permanent IT jobs with a recognized job title 93.53% 95.68% 96.32%
Number of salaries quoted 11,222 9,228 21,130
10th Percentile £31,250 £30,000 £27,500
25th Percentile £38,750 £37,500 £35,000
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% +5.56%
75th Percentile £65,000 £63,750 £62,000
90th Percentile £77,500 £75,000 £73,750
England median annual salary £55,000 £55,000 £52,000
% change year-on-year - +5.77% +4.00%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Support Engineer in the South East over the 6 months to 2 August 2021.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 2 August 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -51 150 £31,500 -3.08% 31
Thames Valley -41 121 £35,000 +7.69% 70
Surrey -9 109 £35,000 +18.64% 31
Berkshire -28 63 £38,750 +4.73% 40
Kent -2 39 £32,500 +4.84% 12
West Sussex +14 38 £40,000 +21.21% 9
Oxfordshire -2 29 £34,000 +21.43% 16
Buckinghamshire -32 29 £32,500 +12.07% 14
East Sussex -6 27 £33,250 -5.00% 15
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 2 August 2021, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 224 (46.19%) Windows
2 211 (43.51%) Microsoft
3 180 (37.11%) Microsoft 365
4 157 (32.37%) Active Directory
5 150 (30.93%) Azure
6 142 (29.28%) Social Skills
7 122 (25.15%) Windows Server
8 119 (24.54%) VMware
9 89 (18.35%) SQL
10 88 (18.14%) Linux
11 78 (16.08%) VMware Infrastructure
12 75 (15.46%) Hyper-V
13 72 (14.85%) DNS
14 71 (14.64%) Degree
15 69 (14.23%) ITIL
16 64 (13.20%) Windows 10
17 62 (12.78%) Analytical Skills
18 61 (12.58%) Problem-Solving
19 59 (12.16%) Firewall
19 59 (12.16%) TCP/IP
19 59 (12.16%) Cisco
20 57 (11.75%) AWS
21 54 (11.13%) DHCP
22 51 (10.52%) MS Exchange
23 48 (9.90%) Infrastructure Engineering
24 47 (9.69%) Microsoft Office
25 45 (9.28%) SharePoint
26 43 (8.87%) SQL Server
26 43 (8.87%) PowerShell
27 41 (8.45%) Citrix

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (10.52%) MS Exchange
2 45 (9.28%) SharePoint
3 11 (2.27%) IIS
4 7 (1.44%) Exchange Server 2013
5 6 (1.24%) Exchange Server 2010
6 4 (0.82%) Skype for Business
6 4 (0.82%) Tomcat
7 3 (0.62%) Apache
7 3 (0.62%) Exchange Server 2003
7 3 (0.62%) Exchange Server 2007
8 1 (0.21%) Adobe Experience Manager
8 1 (0.21%) Confluence
8 1 (0.21%) Jetty
8 1 (0.21%) Moodle
Applications
1 47 (9.69%) Microsoft Office
2 5 (1.03%) Microsoft Excel
3 3 (0.62%) AutoCAD
4 2 (0.41%) SketchUp
5 1 (0.21%) ALPHACAM
Business Applications
1 1 (0.21%) Dynamics CRM
1 1 (0.21%) Dynamics GP
1 1 (0.21%) NetSuite
Cloud Services
1 180 (37.11%) Microsoft 365
2 150 (30.93%) Azure
3 57 (11.75%) AWS
4 27 (5.57%) Azure Active Directory
5 13 (2.68%) OneDrive
6 11 (2.27%) Mimecast
7 9 (1.86%) SaaS
8 5 (1.03%) Power Platform
9 4 (0.82%) Dropbox
9 4 (0.82%) Dynamics 365
9 4 (0.82%) Google Workspace
9 4 (0.82%) Power Automate
9 4 (0.82%) PowerApps
9 4 (0.82%) Slack
10 3 (0.62%) GCP
10 3 (0.62%) IaaS
10 3 (0.62%) PaaS
11 2 (0.41%) AWS CloudFormation
11 2 (0.41%) Cloud Computing
11 2 (0.41%) OpenShift
Communications & Networking
1 72 (14.85%) DNS
2 59 (12.16%) Firewall
2 59 (12.16%) TCP/IP
3 54 (11.13%) DHCP
4 35 (7.22%) VPN
4 35 (7.22%) WAN
5 31 (6.39%) LAN
6 26 (5.36%) 5G
7 25 (5.15%) 4G
8 22 (4.54%) Wireless
9 17 (3.51%) SAN
9 17 (3.51%) Wireshark
10 15 (3.09%) VLAN
11 14 (2.89%) 3G
12 13 (2.68%) VoIP
13 12 (2.47%) Wi-Fi
14 9 (1.86%) Cisco IOS
15 7 (1.44%) HTTP
15 7 (1.44%) Internet
16 6 (1.24%) Unified Communications
Database & Business Intelligence
1 43 (8.87%) SQL Server
2 14 (2.89%) MySQL
3 3 (0.62%) Amazon RDS
3 3 (0.62%) Oracle Database
3 3 (0.62%) Relational Database
4 2 (0.41%) PostgreSQL
5 1 (0.21%) MongoDB
5 1 (0.21%) NoSQL
5 1 (0.21%) Oracle Database 12c
5 1 (0.21%) Power BI
5 1 (0.21%) RDBMS
5 1 (0.21%) SQL Server 2016
5 1 (0.21%) SQL Server Reporting Services
Development Applications
1 17 (3.51%) JIRA
2 15 (3.09%) Fiddler
2 15 (3.09%) Octopus Deploy
2 15 (3.09%) TeamCity
3 4 (0.82%) Git (software)
4 2 (0.41%) Bitbucket
4 2 (0.41%) Browser DevTools
5 1 (0.21%) Android Studio
5 1 (0.21%) Artifactory
5 1 (0.21%) CircleCI
5 1 (0.21%) ClearCase
5 1 (0.21%) ClearQuest
5 1 (0.21%) Eclipse
5 1 (0.21%) Jenkins
5 1 (0.21%) JMeter
5 1 (0.21%) Redmine
5 1 (0.21%) SoapUI
5 1 (0.21%) SonarQube
5 1 (0.21%) Sonatype Nexus
5 1 (0.21%) Vagrant
General
1 142 (29.28%) Social Skills
2 62 (12.78%) Analytical Skills
3 27 (5.57%) Organisational Skills
4 25 (5.15%) Finance
5 12 (2.47%) Telecoms
6 11 (2.27%) Military
7 8 (1.65%) Legal
8 7 (1.44%) Documentation Skills
9 6 (1.24%) Public Sector
10 5 (1.03%) French Language
10 5 (1.03%) Games
10 5 (1.03%) Multimedia
11 4 (0.82%) German Language
11 4 (0.82%) Law
11 4 (0.82%) Retail
12 3 (0.62%) Advertising
12 3 (0.62%) Electronics
12 3 (0.62%) Inclusion and Diversity
12 3 (0.62%) Manufacturing
13 1 (0.21%) Digital Economy
Libraries, Frameworks & Software Standards
1 25 (5.15%) .NET
2 23 (4.74%) HTML
3 11 (2.27%) CSS
4 9 (1.86%) Web Services
5 2 (0.41%) ActiveMQ
5 2 (0.41%) Ajax
5 2 (0.41%) AngularJS
5 2 (0.41%) ARM Templates
5 2 (0.41%) ASP.NET
5 2 (0.41%) GraphQL
5 2 (0.41%) LDAP
5 2 (0.41%) React
5 2 (0.41%) WSH
5 2 (0.41%) XML
5 2 (0.41%) XMPP
6 1 (0.21%) jQuery
6 1 (0.21%) JSON
6 1 (0.21%) LAMP
6 1 (0.21%) SAML
6 1 (0.21%) SOAP
Miscellaneous
1 27 (5.57%) Driving Licence
2 20 (4.12%) Data Centre
3 14 (2.89%) Self-Motivation
4 9 (1.86%) Management Information System
4 9 (1.86%) Public Cloud
5 8 (1.65%) Life Science
6 6 (1.24%) Clustering
7 5 (1.03%) EPoS
7 5 (1.03%) Replication
8 4 (0.82%) Hybrid Cloud
8 4 (0.82%) PKI
8 4 (0.82%) Private Cloud
9 2 (0.41%) Cloud Native
9 2 (0.41%) Cybercrime
9 2 (0.41%) FMCG
9 2 (0.41%) LIMS
9 2 (0.41%) Mobile App
9 2 (0.41%) Robotics
9 2 (0.41%) Video Conferencing
9 2 (0.41%) Virtual Team
Operating Systems
1 224 (46.19%) Windows
2 122 (25.15%) Windows Server
3 88 (18.14%) Linux
4 64 (13.20%) Windows 10
5 36 (7.42%) Windows Server 2016
6 35 (7.22%) Windows Server 2012
7 20 (4.12%) Windows Server 2019
8 19 (3.92%) Windows Server 2008
9 18 (3.71%) Windows 7
10 17 (3.51%) Android
11 11 (2.27%) Red Hat Enterprise Linux
12 10 (2.06%) Apple iOS
13 9 (1.86%) Unix
14 7 (1.44%) Mac OS
14 7 (1.44%) Mac OS X
15 6 (1.24%) CentOS
15 6 (1.24%) Windows 8
16 3 (0.62%) Windows Server 2003
17 2 (0.41%) Ubuntu
Processes & Methodologies
1 69 (14.23%) ITIL
2 61 (12.58%) Problem-Solving
3 48 (9.90%) Infrastructure Engineering
4 34 (7.01%) DevOps
5 24 (4.95%) Computer Science
5 24 (4.95%) Time Management
6 21 (4.33%) OO
7 20 (4.12%) Line Management
8 19 (3.92%) Incident Management
8 19 (3.92%) Service Delivery
9 18 (3.71%) Mathematics
10 17 (3.51%) Agile Software Development
10 17 (3.51%) Proactive Monitoring
10 17 (3.51%) Service Management
11 16 (3.30%) Scrum
12 15 (3.09%) Functional Testing
12 15 (3.09%) Migration
12 15 (3.09%) Root Cause Analysis
13 13 (2.68%) Coaching
13 13 (2.68%) Security Patching
Programming Languages
1 89 (18.35%) SQL
2 43 (8.87%) PowerShell
3 23 (4.74%) PHP
3 23 (4.74%) Python
4 19 (3.92%) JavaScript
5 16 (3.30%) C#
6 14 (2.89%) Bash Shell
6 14 (2.89%) Java
7 13 (2.68%) Perl
8 12 (2.47%) C
9 9 (1.86%) RPG
10 8 (1.65%) RPG IV
11 7 (1.44%) C++
12 6 (1.24%) Shell Script
13 4 (0.82%) T-SQL
14 3 (0.62%) VBScript
15 2 (0.41%) Tcl
16 1 (0.21%) Groovy
16 1 (0.21%) Ruby
16 1 (0.21%) VB
Qualifications
1 71 (14.64%) Degree
2 38 (7.84%) Microsoft Certification
3 28 (5.77%) Security Cleared
4 21 (4.33%) Cisco Certification
4 21 (4.33%) SC Cleared
5 18 (3.71%) CCNA
6 17 (3.51%) MCSE
7 12 (2.47%) A+ Certification
8 11 (2.27%) MCP
8 11 (2.27%) MCSA
9 10 (2.06%) Network+ Certification
10 7 (1.44%) Computer Science Degree
11 6 (1.24%) CISSP
11 6 (1.24%) DBS Check
11 6 (1.24%) DV Cleared
11 6 (1.24%) ITIL Foundation Certificate
11 6 (1.24%) VMware Certified Professional (VCP)
12 5 (1.03%) CCNP
13 3 (0.62%) CCENT
13 3 (0.62%) CEH
Quality Assurance & Compliance
1 23 (4.74%) SLA
2 5 (1.03%) QA
3 2 (0.41%) Cyber Essentials
3 2 (0.41%) GDPR
4 1 (0.21%) ISO/IEC 27001
System Software
1 157 (32.37%) Active Directory
2 78 (16.08%) VMware Infrastructure
3 75 (15.46%) Hyper-V
4 14 (2.89%) vSphere
5 12 (2.47%) VMware ESXi
6 10 (2.06%) RHEV
7 8 (1.65%) Virtual Desktop
8 6 (1.24%) XenApp
9 5 (1.03%) Virtual Servers
10 4 (0.82%) Docker
10 4 (0.82%) XenDesktop
11 3 (0.62%) VirtualBox
12 2 (0.41%) Microsoft Virtual Server
12 2 (0.41%) Virtual Machines
13 1 (0.21%) Firmware
13 1 (0.21%) Oracle RAC
13 1 (0.21%) pfSense
13 1 (0.21%) Terminal Server
13 1 (0.21%) Terminal Services
Systems Management
1 40 (8.25%) SCCM
2 19 (3.92%) Microsoft Intune
3 16 (3.30%) Puppet
3 16 (3.30%) Terraform
4 9 (1.86%) Kubernetes
5 5 (1.03%) AirWatch
6 4 (0.82%) Active Directory Federation Services
6 4 (0.82%) Jamf Pro
6 4 (0.82%) Single Sign-On
6 4 (0.82%) vCenter Server
7 3 (0.62%) Microsoft Clustering
7 3 (0.62%) SCOM
7 3 (0.62%) WSUS
8 2 (0.41%) Ansible
8 2 (0.41%) Backup Exec
8 2 (0.41%) Cisco UCCX
8 2 (0.41%) Kibana
8 2 (0.41%) PowerCLI
9 1 (0.21%) NetApp OnCommand
9 1 (0.21%) ServerView Suite
Vendors
1 211 (43.51%) Microsoft
2 119 (24.54%) VMware
3 59 (12.16%) Cisco
4 41 (8.45%) Citrix
5 30 (6.19%) Oracle
6 21 (4.33%) Salesforce.com
6 21 (4.33%) ServiceNow
7 16 (3.30%) Meraki
7 16 (3.30%) Splunk
8 15 (3.09%) Dynatrace
9 12 (2.47%) Dell
9 12 (2.47%) NetApp
10 11 (2.27%) Google
11 9 (1.86%) Sophos
12 8 (1.65%) Veeam
13 7 (1.44%) Apple
13 7 (1.44%) EMC
13 7 (1.44%) HP
14 5 (1.03%) Adobe
14 5 (1.03%) Juniper