Period
to 20 November 2017

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the South East during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 82 60 73
Rank change year-on-year -22 +13 -22
Permanent jobs requiring a Support Engineer 1119 1544 1659
As % of all permanent IT jobs advertised in the South East 3.66% 4.45% 3.87%
As % of the Job Titles category 3.79% 4.59% 4.00%
Number of salaries quoted 1046 1461 1496
South East median annual salary £30,000 £32,500 £30,500
Median salary % change year-on-year -7.69% +6.56% +1.67%
10th Percentile £21,000 £21,250 £21,250
90th Percentile £48,750 £53,750 £47,500
England median annual salary £30,500 £32,500 £30,231
% change year-on-year -6.15% +7.51% -2.48%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29564 33620 41518
% of permanent IT jobs with a recognized job title 96.61% 96.97% 96.89%
Number of salaries quoted 24692 28198 34628
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,250
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Engineer in the South East over the 6 months to 20 November 2017.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -15 477 £32,500 -7.14% 32
Hampshire -6 283 £27,500 -8.33% 20
Berkshire -25 282 £35,000 -12.50% 13
Surrey -24 212 £32,500 +5.19% 17
Buckinghamshire +39 130 £27,500 +19.57% 5
Oxfordshire -20 67 £25,000 -13.04% 14
Kent -9 58 £28,750 -2.54% 6
West Sussex -20 55 £35,000 +35.92% 2
East Sussex -41 32 £33,000 -17.50% 3
Middlesex +20 10 £37,500 +20.00%
M4 Corridor - 2 £37,500 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 20 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Support Engineer in the job title.

1 762 (68.10%) Windows
2 487 (43.52%) Active Directory
3 429 (38.34%) Microsoft
4 397 (35.48%) Windows Server
5 301 (26.90%) VMware
6 264 (23.59%) SQL
7 251 (22.43%) Windows Server 2012
8 245 (21.89%) Linux
9 234 (20.91%) MS Exchange
10 230 (20.55%) Cisco
11 219 (19.57%) Office 365
12 198 (17.69%) ITIL
13 197 (17.61%) SQL Server
14 193 (17.25%) Windows Server 2008
15 188 (16.80%) Firewall
16 185 (16.53%) Windows 7
17 169 (15.10%) TCP/IP
18 168 (15.01%) Microsoft Office
19 154 (13.76%) Hyper-V
20 144 (12.87%) Windows 10
21 138 (12.33%) Microsoft Azure
22 134 (11.97%) VMware Infrastructure
23 133 (11.89%) DNS
24 130 (11.62%) WAN
25 121 (10.81%) Windows 8
26 118 (10.55%) SLA
27 115 (10.28%) DHCP
28 113 (10.10%) LAN
29 106 (9.47%) Cisco Certification
30 105 (9.38%) Exchange Server 2010

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 234 (20.91%) MS Exchange
2 105 (9.38%) Exchange Server 2010
3 74 (6.61%) Exchange Server 2013
4 52 (4.65%) IIS
5 43 (3.84%) SharePoint
6 38 (3.40%) Skype for Business
7 32 (2.86%) Exchange Server 2007
8 22 (1.97%) Apache
9 19 (1.70%) OpenStack
10 17 (1.52%) WebLogic
11 15 (1.34%) Tomcat
12 14 (1.25%) Elasticsearch
13 13 (1.16%) Cloud Foundry
14 12 (1.07%) WebSphere
15 10 (0.89%) Exchange Server 2003
16 9 (0.80%) SAS
17 7 (0.63%) JBoss
18 5 (0.45%) Blackberry Enterprise Server
18 5 (0.45%) nginx
18 5 (0.45%) Oracle SOA Suite
Applications
1 168 (15.01%) Microsoft Office
2 28 (2.50%) Microsoft Excel
3 14 (1.25%) Microsoft PowerPoint
4 12 (1.07%) MS Visio
5 3 (0.27%) SOLIDWORKS
6 2 (0.18%) AutoCAD
7 1 (0.089%) CATIA
7 1 (0.089%) InfoPath
7 1 (0.089%) Microsoft Project
7 1 (0.089%) Siemens NX
7 1 (0.089%) Spreadsheet
7 1 (0.089%) Windchill
Business Applications
1 7 (0.63%) NetSuite
2 3 (0.27%) Dynamics CRM
2 3 (0.27%) Epicor Vantage
3 2 (0.18%) Dynamics NAV
3 2 (0.18%) Remedy ITSM
3 2 (0.18%) WebTrends
4 1 (0.089%) Infor CloudSuite Industrial (formerly SyteLine)
4 1 (0.089%) Maximo
4 1 (0.089%) SDL Web 8
Cloud Services
1 219 (19.57%) Office 365
2 138 (12.33%) Microsoft Azure
3 75 (6.70%) Amazon AWS
4 28 (2.50%) SaaS
5 10 (0.89%) Azure Active Directory
6 9 (0.80%) PaaS
7 8 (0.71%) G Suite
8 7 (0.63%) IaaS
8 7 (0.63%) Virtual Private Cloud
9 6 (0.54%) AWS CloudFormation
9 6 (0.54%) Mimecast
9 6 (0.54%) Slack
10 5 (0.45%) OneDrive
11 2 (0.18%) Amazon EC2
11 2 (0.18%) Google Analytics
12 1 (0.089%) Amazon CloudWatch
12 1 (0.089%) Amazon ELB
12 1 (0.089%) Amazon S3
12 1 (0.089%) Cloud Computing
12 1 (0.089%) Dynamics 365
Communications & Networking
1 188 (16.80%) Firewall
2 169 (15.10%) TCP/IP
3 133 (11.89%) DNS
4 130 (11.62%) WAN
5 115 (10.28%) DHCP
6 113 (10.10%) LAN
7 95 (8.49%) VPN
8 88 (7.86%) VoIP
9 65 (5.81%) VLAN
10 55 (4.92%) SAN
11 40 (3.57%) Skype
12 37 (3.31%) Internet
12 37 (3.31%) IPsec
13 33 (2.95%) MPLS
14 31 (2.77%) Wireshark
15 30 (2.68%) Wireless
16 29 (2.59%) OSPF
17 27 (2.41%) BGP
18 24 (2.14%) Network Security
19 22 (1.97%) SSL
Database & Business Intelligence
1 197 (17.61%) SQL Server
2 40 (3.57%) MySQL
3 20 (1.79%) SQL Server 2012
4 15 (1.34%) Relational Database
5 13 (1.16%) Oracle Database
5 13 (1.16%) SQL Server 2008
6 9 (0.80%) DB2
6 9 (0.80%) PostgreSQL
6 9 (0.80%) SQL Server 2014
7 6 (0.54%) Crystal Reports
7 6 (0.54%) GIS
8 3 (0.27%) CorVu
8 3 (0.27%) SQL Server 2005
8 3 (0.27%) SQL Server Integration Services
8 3 (0.27%) SQL Server Reporting Services
9 2 (0.18%) MS Access
9 2 (0.18%) Oracle Database 10g
9 2 (0.18%) QlikView
9 2 (0.18%) RDBMS
10 1 (0.089%) Oracle Database 11g
Development Applications
1 14 (1.25%) LINQPad
2 11 (0.98%) Visual Studio
3 10 (0.89%) Maven
4 8 (0.71%) Git (software)
4 8 (0.71%) Selenium
5 7 (0.63%) Jenkins
6 6 (0.54%) JIRA
6 6 (0.54%) SoapUI
7 4 (0.36%) Eclipse
7 4 (0.36%) IntelliJ
7 4 (0.36%) NetBeans
7 4 (0.36%) Oracle Forms
8 2 (0.18%) MSI
8 2 (0.18%) Oracle APEX
8 2 (0.18%) Vagrant
9 1 (0.089%) Atlassian Bamboo
9 1 (0.089%) MSTest
9 1 (0.089%) Octopus Deploy
9 1 (0.089%) Team Foundation Server
9 1 (0.089%) TeamCity
General
1 59 (5.27%) Finance
2 54 (4.83%) Telecoms
3 21 (1.88%) Manufacturing
4 20 (1.79%) Banking
4 20 (1.79%) Marketing
5 16 (1.43%) Advertising
5 16 (1.43%) Retail
6 14 (1.25%) Legal
7 13 (1.16%) Games
8 11 (0.98%) Electronics
9 10 (0.89%) French Language
9 10 (0.89%) German Language
9 10 (0.89%) Law
10 9 (0.80%) Italian Language
11 5 (0.45%) Dutch Language
11 5 (0.45%) Portuguese Language
11 5 (0.45%) Spanish Language
12 3 (0.27%) Retail Finance
13 2 (0.18%) Billing
13 2 (0.18%) Military
Libraries, Frameworks & Software Standards
1 30 (2.68%) HTML
1 30 (2.68%) Web Services
2 25 (2.23%) J2EE
3 22 (1.97%) .NET
4 19 (1.70%) XML
5 15 (1.34%) Middleware
6 14 (1.25%) LINQ
7 13 (1.16%) CSS
8 10 (0.89%) SOAP
9 9 (0.80%) ASP.NET
10 7 (0.63%) Spring
11 6 (0.54%) Oracle Fusion
12 5 (0.45%) AngularJS
12 5 (0.45%) REST
13 4 (0.36%) EJB
13 4 (0.36%) HTML5
13 4 (0.36%) Java EE
13 4 (0.36%) Java SE
13 4 (0.36%) JMS
13 4 (0.36%) WebSphere MQ
Miscellaneous
1 72 (6.43%) Data Centre
2 48 (4.29%) Driving Licence
3 46 (4.11%) Analytical Skills
4 35 (3.13%) Clustering
5 30 (2.68%) Computer Science
6 19 (1.70%) Management Information System
7 18 (1.61%) Virtual Team
8 17 (1.52%) Replication
8 17 (1.52%) Video Conferencing
9 16 (1.43%) Private Cloud
10 15 (1.34%) Client/Server
11 14 (1.25%) Blackberry
12 13 (1.16%) Enterprise Software
13 11 (0.98%) Enterprise Storage
13 11 (0.98%) Greenfield Project
13 11 (0.98%) PKI
14 10 (0.89%) iPad
15 9 (0.80%) Fat Client
15 9 (0.80%) Fintech
15 9 (0.80%) Thin Client
Operating Systems
1 762 (68.10%) Windows
2 397 (35.48%) Windows Server
3 251 (22.43%) Windows Server 2012
4 245 (21.89%) Linux
5 193 (17.25%) Windows Server 2008
6 185 (16.53%) Windows 7
7 144 (12.87%) Windows 10
8 121 (10.81%) Windows 8
9 71 (6.34%) Unix
10 33 (2.95%) Windows Server 2003
11 27 (2.41%) Mac OS X
12 24 (2.14%) Windows XP
13 23 (2.06%) Red Hat Enterprise Linux
14 22 (1.97%) CentOS
15 19 (1.70%) Android
16 18 (1.61%) Apple iOS
17 12 (1.07%) Ubuntu
18 11 (0.98%) zOS
19 9 (0.80%) Debian
19 9 (0.80%) Solaris
Processes & Methodologies
1 198 (17.69%) ITIL
2 56 (5.00%) DevOps
3 55 (4.92%) Change Management
4 54 (4.83%) Problem Management
5 50 (4.47%) Root Cause Analysis
6 45 (4.02%) Incident Management
7 37 (3.31%) Time Management
8 36 (3.22%) Agile Software Development
9 34 (3.04%) Service Management
10 32 (2.86%) Disaster Recovery
11 31 (2.77%) Mentoring
12 29 (2.59%) CRM
12 29 (2.59%) Network Monitoring
12 29 (2.59%) Open Source
13 28 (2.50%) Migration
13 28 (2.50%) Service Delivery
14 25 (2.23%) Identity Management
15 24 (2.14%) Software Engineering
16 23 (2.06%) Load Balancing
16 23 (2.06%) Proactive Monitoring
Programming Languages
1 264 (23.59%) SQL
2 78 (6.97%) PowerShell
3 69 (6.17%) Java
4 51 (4.56%) C#
5 38 (3.40%) Perl
5 38 (3.40%) Shell Script
6 36 (3.22%) Bash Shell
6 36 (3.22%) Python
7 25 (2.23%) C++
8 21 (1.88%) T-SQL
9 16 (1.43%) C
10 15 (1.34%) JavaScript
11 14 (1.25%) PHP
12 11 (0.98%) PL/SQL
13 9 (0.80%) Ruby
14 4 (0.36%) Assembly Language
14 4 (0.36%) COBOL
14 4 (0.36%) PL/1
15 3 (0.27%) Jython
15 3 (0.27%) WebLogic Scripting Tool
Qualifications
1 106 (9.47%) Cisco Certification
2 96 (8.58%) Microsoft Certification
3 87 (7.77%) Degree
4 69 (6.17%) CCNA
5 67 (5.99%) MCSE
6 48 (4.29%) CCNP
7 46 (4.11%) Security Cleared
8 42 (3.75%) MCSA
9 38 (3.40%) MCP
10 37 (3.31%) VMware Certified Professional (VCP)
11 33 (2.95%) SC Cleared
12 26 (2.32%) VERITAS Certified Professional (VCP)
13 12 (1.07%) A+ Certification
14 11 (0.98%) Citrix Certification
14 11 (0.98%) JNCIA
15 10 (0.89%) CCA
15 10 (0.89%) Computer Science Degree
15 10 (0.89%) DBS Check
15 10 (0.89%) MCITP
16 8 (0.71%) CCNP Voice
Quality Assurance & Compliance
1 118 (10.55%) SLA
2 11 (0.98%) QA
3 8 (0.71%) ISO/IEC 20000
4 6 (0.54%) ISO/IEC 27001
5 4 (0.36%) SAS 70
6 3 (0.27%) ISO 9001
7 1 (0.089%) GDPR
7 1 (0.089%) Sarbanes-Oxley
System Software
1 487 (43.52%) Active Directory
2 154 (13.76%) Hyper-V
3 134 (11.97%) VMware Infrastructure
4 45 (4.02%) VMware ESXi
5 41 (3.66%) vSphere
6 23 (2.06%) XenApp
7 16 (1.43%) Docker
7 16 (1.43%) VirtualBox
8 12 (1.07%) Virtual Servers
9 11 (0.98%) Virtual Machines
10 9 (0.80%) NFS
11 8 (0.71%) VMware Workstation
12 7 (0.63%) KVM
13 6 (0.54%) MetaFrame
13 6 (0.54%) oVirt
13 6 (0.54%) pfSense
13 6 (0.54%) Samba
14 5 (0.45%) Firmware
14 5 (0.45%) Terminal Server
14 5 (0.45%) Terminal Services
Systems Management
1 85 (7.60%) SCCM
2 50 (4.47%) Backup Exec
3 36 (3.22%) vCenter Server
4 35 (3.13%) Symantec Enterprise Vault
5 33 (2.95%) Tivoli Storage Manager
6 26 (2.32%) Symantec Endpoint Protection
7 20 (1.79%) SCOM
8 19 (1.70%) WSUS
9 16 (1.43%) Puppet
9 16 (1.43%) SCVMM
10 14 (1.25%) Kibana
11 13 (1.16%) Kubernetes
12 11 (0.98%) Cisco UCCX
13 10 (0.89%) Tivoli
14 8 (0.71%) Cisco CME
14 8 (0.71%) Cisco CUCM
14 8 (0.71%) Systems Management Server (SMS)
15 7 (0.63%) Norton AntiVirus
15 7 (0.63%) Simpana
16 6 (0.54%) Terraform
Vendors
1 429 (38.34%) Microsoft
2 301 (26.90%) VMware
3 230 (20.55%) Cisco
4 83 (7.42%) Juniper
5 82 (7.33%) Citrix
6 77 (6.88%) Oracle
7 73 (6.52%) HP
8 56 (5.00%) F5
9 51 (4.56%) Symantec
10 48 (4.29%) Red Hat
11 44 (3.93%) Apple
12 43 (3.84%) Dell
13 35 (3.13%) CheckPoint
14 33 (2.95%) IBM
15 29 (2.59%) Veeam
16 28 (2.50%) Forcepoint
17 27 (2.41%) Altiris
17 27 (2.41%) NetApp
18 26 (2.32%) Veritas
19 20 (1.79%) Sophos