Period
to 18 December 2018

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the South East during the 6 months to 18 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 97 85 61
Rank change year-on-year -12 -24 +15
Permanent jobs requiring a Support Engineer 872 1,119 1,523
As % of all permanent IT jobs advertised in the South East 3.11% 3.58% 4.53%
As % of the Job Titles category 3.23% 3.70% 4.67%
Number of salaries quoted 766 1,046 1,449
South East median annual salary £30,000 £30,000 £32,000
Median salary % change year-on-year - -6.25% -
10th Percentile £21,250 £20,750 £21,250
90th Percentile £48,750 £48,125 £55,000
England median annual salary £32,500 £31,000 £32,000
% change year-on-year +4.84% -3.13% +3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 26,980 30,206 32,638
% of permanent IT jobs with a recognized job title 96.33% 96.69% 97.13%
Number of salaries quoted 22,284 25,196 27,310
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,750 £26,250 £26,250
90th Percentile £71,750 £67,500 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Engineer in the South East over the 6 months to 18 December 2018.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -18 356 £30,000 -7.69% 50
Surrey +22 224 £28,000 -16.42% 21
Berkshire -27 192 £31,500 -10.00% 21
Hampshire -47 167 £28,000 +1.82% 22
Buckinghamshire -4 91 £24,250 -12.61% 16
Oxfordshire +22 74 £34,000 +36.00% 13
West Sussex -2 53 £27,000 -20.00% 11
East Sussex -4 36 £30,000 -9.09% 2
Kent +3 30 £32,500 +8.33% 7
Middlesex -9 4 £37,500 +8.70%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 18 December 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 554 (63.53%) Windows
2 361 (41.40%) Microsoft
3 332 (38.07%) Active Directory
4 253 (29.01%) Windows Server
5 230 (26.38%) Office 365
6 185 (21.22%) VMware
7 180 (20.64%) Microsoft Office
8 173 (19.84%) SQL
9 165 (18.92%) Linux
10 161 (18.46%) ITIL
11 152 (17.43%) MS Exchange
12 145 (16.63%) Windows 7
13 140 (16.06%) Problem-Solving
14 132 (15.14%) Windows 10
15 129 (14.79%) SQL Server
16 116 (13.30%) Windows Server 2012
17 110 (12.61%) VMware Infrastructure
17 110 (12.61%) Firewall
17 110 (12.61%) Microsoft Azure
18 95 (10.89%) Hyper-V
19 90 (10.32%) TCP/IP
19 90 (10.32%) DNS
20 85 (9.75%) Cisco
21 81 (9.29%) LAN
21 81 (9.29%) Citrix
22 78 (8.94%) WAN
23 72 (8.26%) Windows Server 2008
23 72 (8.26%) Degree
24 68 (7.80%) Microsoft Certification
25 67 (7.68%) SLA

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 152 (17.43%) MS Exchange
2 55 (6.31%) Exchange Server 2010
3 47 (5.39%) SharePoint
4 46 (5.28%) Exchange Server 2013
5 29 (3.33%) Skype for Business
6 26 (2.98%) IIS
7 15 (1.72%) Tomcat
8 11 (1.26%) BizTalk Server
9 10 (1.15%) Apache
10 9 (1.03%) OpenStack
11 8 (0.92%) Elasticsearch
12 7 (0.80%) Exchange Server 2003
13 6 (0.69%) Blackberry Enterprise Server
13 6 (0.69%) Confluence
13 6 (0.69%) Exchange Server 2007
14 5 (0.57%) WebLogic
15 3 (0.34%) CMS
15 3 (0.34%) Kentico
15 3 (0.34%) Umbraco
15 3 (0.34%) WordPress
Applications
1 180 (20.64%) Microsoft Office
2 32 (3.67%) Microsoft Excel
3 16 (1.83%) Microsoft PowerPoint
4 5 (0.57%) Spreadsheet
5 3 (0.34%) MS Visio
5 3 (0.34%) SOLIDWORKS
6 1 (0.11%) Siemens NX
Business Applications
1 6 (0.69%) Dynamics CRM
2 3 (0.34%) Dynamics NAV
2 3 (0.34%) Remedy ITSM
2 3 (0.34%) Shopify
3 1 (0.11%) Dynamics GP
3 1 (0.11%) Infor SunSystems
3 1 (0.11%) Magento
3 1 (0.11%) Teamcenter
3 1 (0.11%) TrackWise
3 1 (0.11%) TRIRIGA
3 1 (0.11%) Unit4 Business World
Cloud Services
1 230 (26.38%) Office 365
2 110 (12.61%) Microsoft Azure
3 48 (5.50%) Amazon AWS
4 22 (2.52%) SaaS
5 13 (1.49%) Azure Active Directory
5 13 (1.49%) Cloud Computing
6 10 (1.15%) Mimecast
7 8 (0.92%) OneDrive
8 7 (0.80%) Amazon EC2
8 7 (0.80%) PaaS
9 6 (0.69%) IaaS
10 5 (0.57%) Adobe Creative Cloud
10 5 (0.57%) Amazon CloudWatch
10 5 (0.57%) Amazon S3
10 5 (0.57%) AWS Lambda
10 5 (0.57%) Serverless
11 3 (0.34%) G Suite
12 2 (0.23%) Virtual Private Cloud
13 1 (0.11%) Dynamics 365
Communications & Networking
1 110 (12.61%) Firewall
2 90 (10.32%) DNS
2 90 (10.32%) TCP/IP
3 81 (9.29%) LAN
4 78 (8.94%) WAN
5 66 (7.57%) DHCP
6 65 (7.45%) VPN
7 62 (7.11%) VoIP
8 43 (4.93%) Wireless
9 30 (3.44%) Skype
10 25 (2.87%) VLAN
11 23 (2.64%) Internet
11 23 (2.64%) SAN
12 19 (2.18%) Remote Desktop
12 19 (2.18%) Wi-Fi
13 16 (1.83%) NAS
14 14 (1.61%) Network Security
15 12 (1.38%) Cisco ASA
15 12 (1.38%) WebEx
16 10 (1.15%) PBX
Database & Business Intelligence
1 129 (14.79%) SQL Server
2 28 (3.21%) MySQL
3 21 (2.41%) PostgreSQL
4 16 (1.83%) Hadoop
5 14 (1.61%) Big Data
6 10 (1.15%) SQL Server 2008
7 7 (0.80%) Relational Database
8 5 (0.57%) Amazon DynamoDB
8 5 (0.57%) Amazon RDS
8 5 (0.57%) Data Lake
8 5 (0.57%) MongoDB
9 3 (0.34%) Oracle Database
10 2 (0.23%) Azure SQL Database
10 2 (0.23%) NoSQL
10 2 (0.23%) SQL Server 2005
11 1 (0.11%) DB2
11 1 (0.11%) Pentaho
11 1 (0.11%) Power BI
11 1 (0.11%) Redis
11 1 (0.11%) SQL Server Reporting Services
Development Applications
1 27 (3.10%) JIRA
2 10 (1.15%) Jenkins
2 10 (1.15%) Visual Studio
3 8 (0.92%) Subversion
4 7 (0.80%) Git (software)
5 5 (0.57%) TortoiseSVN
6 3 (0.34%) Maven
6 3 (0.34%) Visual Studio Team System
7 2 (0.23%) Bitbucket
8 1 (0.11%) Atlassian Bamboo
8 1 (0.11%) GitLab
8 1 (0.11%) Oracle APEX
8 1 (0.11%) Oracle Forms
8 1 (0.11%) Team Foundation Server
General
1 43 (4.93%) Telecoms
2 37 (4.24%) Finance
3 28 (3.21%) Manufacturing
4 17 (1.95%) Electronics
4 17 (1.95%) Legal
5 13 (1.49%) Marketing
5 13 (1.49%) Retail
6 8 (0.92%) Back Office
7 6 (0.69%) Aerospace
7 6 (0.69%) German Language
7 6 (0.69%) Law
8 5 (0.57%) Advertising
8 5 (0.57%) Automotive
9 3 (0.34%) Billing
10 2 (0.23%) Avionics
10 2 (0.23%) Games
10 2 (0.23%) Military
11 1 (0.11%) Japanese Language
11 1 (0.11%) Portuguese Language
11 1 (0.11%) Spanish Language
Libraries, Frameworks & Software Standards
1 37 (4.24%) .NET
2 25 (2.87%) Web Services
3 15 (1.72%) HTML
4 12 (1.38%) WCF
4 12 (1.38%) XML
5 10 (1.15%) Middleware
6 8 (0.92%) ASP.NET Web Forms
6 8 (0.92%) RabbitMQ
7 7 (0.80%) CSS
7 7 (0.80%) REST
8 6 (0.69%) ASP.NET
8 6 (0.69%) JSON
9 5 (0.57%) Spring Boot
10 4 (0.46%) .NET Framework
10 4 (0.46%) LDAP
10 4 (0.46%) SOAP
11 3 (0.34%) ASP.NET MVC
11 3 (0.34%) COM
11 3 (0.34%) WebRTC
11 3 (0.34%) WinForms
Miscellaneous
1 51 (5.85%) Analytical Skills
2 38 (4.36%) Self-Motivation
3 36 (4.13%) Data Centre
3 36 (4.13%) Driving Licence
4 22 (2.52%) Management Information System
5 19 (2.18%) Fat Client
5 19 (2.18%) Thin Client
6 13 (1.49%) Analytical Mindset
7 12 (1.38%) Public Cloud
8 11 (1.26%) Life Science
9 10 (1.15%) Linux Command Line
10 9 (1.03%) Blackberry
10 9 (1.03%) e-Learning
11 8 (0.92%) Private Cloud
12 7 (0.80%) EPoS
12 7 (0.80%) Mobile App
12 7 (0.80%) Video Conferencing
13 6 (0.69%) PKI
14 5 (0.57%) iPhone
14 5 (0.57%) Replication
Operating Systems
1 554 (63.53%) Windows
2 253 (29.01%) Windows Server
3 165 (18.92%) Linux
4 145 (16.63%) Windows 7
5 132 (15.14%) Windows 10
6 116 (13.30%) Windows Server 2012
7 72 (8.26%) Windows Server 2008
8 63 (7.22%) Windows 8
9 51 (5.85%) Unix
10 26 (2.98%) Android
11 24 (2.75%) Apple iOS
12 20 (2.29%) Mac OS X
13 18 (2.06%) Windows XP
14 16 (1.83%) CentOS
15 15 (1.72%) Mac OS
15 15 (1.72%) Red Hat Enterprise Linux
16 12 (1.38%) Solaris
17 10 (1.15%) AIX
17 10 (1.15%) Windows Server 2003
18 8 (0.92%) SUSE
Processes & Methodologies
1 161 (18.46%) ITIL
2 140 (16.06%) Problem-Solving
3 53 (6.08%) Infrastructure Engineering
4 41 (4.70%) Service Delivery
5 36 (4.13%) DevOps
6 31 (3.56%) Migration
7 30 (3.44%) Mentoring
7 30 (3.44%) Service Management
8 28 (3.21%) Computer Science
8 28 (3.21%) Problem Management
9 27 (3.10%) CRM
10 24 (2.75%) Agile Software Development
10 24 (2.75%) Asset Management
11 23 (2.64%) Incident Management
11 23 (2.64%) Time Management
12 20 (2.29%) Change Management
13 15 (1.72%) Stakeholder Management
14 14 (1.61%) MVC
15 13 (1.49%) Investment Management
16 12 (1.38%) Data Protection
Programming Languages
1 173 (19.84%) SQL
2 52 (5.96%) PowerShell
3 48 (5.50%) Java
4 47 (5.39%) C#
5 23 (2.64%) JavaScript
6 19 (2.18%) Python
7 18 (2.06%) Bash Shell
8 17 (1.95%) PL/SQL
8 17 (1.95%) T-SQL
9 11 (1.26%) PHP
10 9 (1.03%) Shell Script
11 7 (0.80%) VB.NET
12 6 (0.69%) C
12 6 (0.69%) Delphi
12 6 (0.69%) Perl
13 2 (0.23%) Assembly Language
13 2 (0.23%) C++
13 2 (0.23%) COBOL
13 2 (0.23%) PL/1
13 2 (0.23%) VB
Qualifications
1 72 (8.26%) Degree
2 68 (7.80%) Microsoft Certification
3 47 (5.39%) Cisco Certification
4 45 (5.16%) CCNA
5 43 (4.93%) MCSE
6 35 (4.01%) ITIL Certification
7 32 (3.67%) Security Cleared
8 26 (2.98%) SC Cleared
9 25 (2.87%) MCP
9 25 (2.87%) MCSA
10 14 (1.61%) Network+ Certification
11 13 (1.49%) A+ Certification
11 13 (1.49%) DBS Check
12 11 (1.26%) CCNP
13 10 (1.15%) VMware Certified Professional (VCP)
14 9 (1.03%) Computer Science Degree
14 9 (1.03%) HND
15 6 (0.69%) DV Cleared
15 6 (0.69%) HNC
15 6 (0.69%) MCDST
Quality Assurance & Compliance
1 67 (7.68%) SLA
2 10 (1.15%) QA
3 7 (0.80%) GDPR
3 7 (0.80%) ISO/IEC 20000
4 2 (0.23%) DICOM
4 2 (0.23%) HL7
4 2 (0.23%) ISO/IEC 27001
4 2 (0.23%) PMO
5 1 (0.11%) PCI DSS
5 1 (0.11%) Sarbanes-Oxley
System Software
1 332 (38.07%) Active Directory
2 110 (12.61%) VMware Infrastructure
3 95 (10.89%) Hyper-V
4 21 (2.41%) XenApp
5 17 (1.95%) VMware ESXi
6 15 (1.72%) vSphere
6 15 (1.72%) XenDesktop
7 10 (1.15%) VirtualBox
8 6 (0.69%) Docker
8 6 (0.69%) Firmware
8 6 (0.69%) Virtual Machines
9 4 (0.46%) XenServer
10 3 (0.34%) KVM
10 3 (0.34%) Microsoft App-V
10 3 (0.34%) vCloud
11 2 (0.23%) Tivoli Workload Scheduler
11 2 (0.23%) Virtual Desktop
11 2 (0.23%) Xen
12 1 (0.11%) ISA Server
12 1 (0.11%) VMware Workstation
Systems Management
1 47 (5.39%) SCCM
2 16 (1.83%) Ansible
2 16 (1.83%) Puppet
2 16 (1.83%) SCOM
3 11 (1.26%) WSUS
4 9 (1.03%) Microsoft Intune
5 8 (0.92%) Terraform
6 7 (0.80%) Grafana
7 6 (0.69%) Backup Exec
8 5 (0.57%) Nagios
8 5 (0.57%) Norton AntiVirus
8 5 (0.57%) Opscode Chef
8 5 (0.57%) vCenter Server
9 4 (0.46%) Icinga
9 4 (0.46%) NetBackup
9 4 (0.46%) SCSM
9 4 (0.46%) SCVMM
10 3 (0.34%) Jamf Pro
10 3 (0.34%) Kibana
11 2 (0.23%) EdgeSight
Vendors
1 361 (41.40%) Microsoft
2 185 (21.22%) VMware
3 85 (9.75%) Cisco
4 81 (9.29%) Citrix
5 46 (5.28%) Apple
6 28 (3.21%) Oracle
7 25 (2.87%) HP
8 22 (2.52%) Red Hat
9 19 (2.18%) IBM
9 19 (2.18%) Intel
10 16 (1.83%) Salesforce.com
10 16 (1.83%) Sophos
10 16 (1.83%) Veeam
11 14 (1.61%) Capita
12 13 (1.49%) Dell
13 12 (1.38%) SAP
14 11 (1.26%) NetApp
15 10 (1.15%) Avaya
16 8 (0.92%) Juniper
16 8 (0.92%) SonicWALL