Period
to 14 November 2019

The median annual salary for a Support Engineer was £30,250 in advertised job vacancies in the South East during the 6 months to 14 November 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
14 Nov 2019
Same period 2018 Same period 2017
Rank 75 99 82
Rank change year-on-year +24 -17 -21
Permanent jobs requiring a Support Engineer 967 897 1,129
As % of all permanent IT jobs advertised in the South East 3.83% 3.10% 3.69%
As % of the Job Titles category 3.99% 3.22% 3.82%
Number of salaries quoted 832 805 1,056
South East median annual salary £30,250 £30,000 £30,000
Median salary % change year-on-year +0.83% - -7.69%
10th Percentile £21,250 £21,000 £21,000
90th Percentile £48,750 £48,750 £48,750
England median annual salary £32,500 £32,500 £30,000
% change year-on-year - +8.33% -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 24,246 27,877 29,584
% of permanent IT jobs with a recognized job title 95.93% 96.38% 96.74%
Number of salaries quoted 19,917 23,203 24,721
South East median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,420 £26,250
90th Percentile £75,000 £70,000 £67,500
England median annual salary £52,364 £50,000 £50,000
% change year-on-year +4.73% - +5.26%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Engineer in the South East over the 6 months to 14 November 2019.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 14 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +72 310 £30,000 +9.09% 50
Thames Valley -16 293 £32,500 +3.17% 116
Surrey -2 179 £30,000 +5.26% 45
Berkshire -6 161 £35,000 +7.69% 52
West Sussex +29 88 £30,000 +8.11% 21
Buckinghamshire -4 79 £35,000 +33.33% 32
Kent +24 72 £31,500 -3.08% 27
Oxfordshire -7 53 £30,500 -6.15% 32
East Sussex +8 22 £30,000 - 8
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 14 November 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 578 (59.77%) Windows
2 416 (43.02%) Microsoft
3 348 (35.99%) Active Directory
4 316 (32.68%) Office 365
5 257 (26.58%) Windows Server
6 233 (24.10%) Windows 10
7 214 (22.13%) ITIL
8 195 (20.17%) SQL
9 180 (18.61%) Windows 7
10 173 (17.89%) Microsoft Office
11 172 (17.79%) VMware
12 153 (15.82%) Linux
13 151 (15.62%) Azure
14 150 (15.51%) Cisco
15 144 (14.89%) Problem-Solving
16 137 (14.17%) MS Exchange
17 128 (13.24%) Firewall
17 128 (13.24%) Degree
18 118 (12.20%) Windows Server 2012
19 115 (11.89%) SQL Server
20 109 (11.27%) VMware Infrastructure
21 105 (10.86%) TCP/IP
22 104 (10.75%) Hyper-V
23 94 (9.72%) SLA
23 94 (9.72%) Microsoft Certification
24 89 (9.20%) Infrastructure Engineering
25 85 (8.79%) Finance
26 83 (8.58%) Citrix
27 79 (8.17%) Security Cleared
28 75 (7.76%) WAN

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 137 (14.17%) MS Exchange
2 58 (6.00%) SharePoint
3 45 (4.65%) Exchange Server 2010
4 43 (4.45%) IIS
5 33 (3.41%) Exchange Server 2013
5 33 (3.41%) Skype for Business
6 15 (1.55%) Apache
7 6 (0.62%) Exchange Server 2007
7 6 (0.62%) JBoss
7 6 (0.62%) Tomcat
8 5 (0.52%) SharePoint Server
9 4 (0.41%) IBM Notes
9 4 (0.41%) SharePoint 2013
10 2 (0.21%) CMS
10 2 (0.21%) nginx
11 1 (0.10%) MS Project Server
11 1 (0.10%) WordPress
Applications
1 173 (17.89%) Microsoft Office
2 21 (2.17%) Microsoft Excel
3 15 (1.55%) Microsoft PowerPoint
4 8 (0.83%) MS Visio
5 1 (0.10%) Adobe Creative Suite
5 1 (0.10%) Microsoft Project
5 1 (0.10%) Siemens NX
5 1 (0.10%) Spreadsheet
Business Applications
1 7 (0.72%) Dynamics CRM
1 7 (0.72%) Remedy ITSM
2 6 (0.62%) NetSuite
3 5 (0.52%) Oracle EBS
4 3 (0.31%) Dynamics GP
5 1 (0.10%) Cognos TM1
5 1 (0.10%) Oracle Financials
5 1 (0.10%) SAP SD
5 1 (0.10%) Teamcenter
5 1 (0.10%) Unit4 Business World
Cloud Services
1 316 (32.68%) Office 365
2 151 (15.62%) Azure
3 35 (3.62%) AWS
4 31 (3.21%) SaaS
5 17 (1.76%) Dynamics 365
6 15 (1.55%) Power Platform
7 13 (1.34%) Cloud Computing
8 12 (1.24%) PowerApps
9 9 (0.93%) G Suite
10 8 (0.83%) OneDrive
11 6 (0.62%) IaaS
12 5 (0.52%) Basecamp
13 4 (0.41%) Mimecast
14 3 (0.31%) Azure Active Directory
14 3 (0.31%) Virtual Private Cloud
15 2 (0.21%) GCP
15 2 (0.21%) Microsoft Flow
16 1 (0.10%) Azure Stack
16 1 (0.10%) GitHub
16 1 (0.10%) PaaS
Communications & Networking
1 128 (13.24%) Firewall
2 105 (10.86%) TCP/IP
3 75 (7.76%) WAN
4 73 (7.55%) DNS
5 70 (7.24%) VoIP
6 65 (6.72%) LAN
7 62 (6.41%) DHCP
8 49 (5.07%) VPN
9 46 (4.76%) SAN
10 43 (4.45%) Internet
11 40 (4.14%) Skype
12 33 (3.41%) Broadband
13 29 (3.00%) Remote Desktop
14 28 (2.90%) Wi-Fi
15 22 (2.28%) VLAN
16 19 (1.96%) Wireless
17 17 (1.76%) Ethernet
18 15 (1.55%) NAS
19 14 (1.45%) HTTP
20 12 (1.24%) FTP
Database & Business Intelligence
1 115 (11.89%) SQL Server
2 27 (2.79%) PostgreSQL
3 20 (2.07%) SQL Server Reporting Services
4 19 (1.96%) MySQL
5 16 (1.65%) SQL Server 2005
6 14 (1.45%) NoSQL
6 14 (1.45%) SQL Server 2012
7 12 (1.24%) Big Data
8 11 (1.14%) Redis
8 11 (1.14%) SQL Server 2017
8 11 (1.14%) SQL Server Integration Services
9 8 (0.83%) MongoDB
10 7 (0.72%) Oracle Database
10 7 (0.72%) Relational Database
10 7 (0.72%) SQL Server 2008
11 6 (0.62%) Crystal Reports
12 4 (0.41%) Oracle Database 10g
13 3 (0.31%) InfluxDB
13 3 (0.31%) Power BI
13 3 (0.31%) RDBMS
Development Applications
1 20 (2.07%) JIRA
2 8 (0.83%) Visual Studio
3 7 (0.72%) Git (software)
4 5 (0.52%) Jenkins
5 4 (0.41%) Subversion
6 3 (0.31%) Ant
7 2 (0.21%) Octopus Deploy
7 2 (0.21%) Visual Studio Team System
8 1 (0.10%) Bitbucket
General
1 85 (8.79%) Finance
2 53 (5.48%) Telecoms
3 33 (3.41%) Electronics
4 29 (3.00%) Public Sector
5 27 (2.79%) Marketing
6 23 (2.38%) Law
7 20 (2.07%) Manufacturing
8 12 (1.24%) Retail
9 10 (1.03%) Legal
10 9 (0.93%) German Language
11 8 (0.83%) Aerospace
11 8 (0.83%) Financial Institution
11 8 (0.83%) Military
12 7 (0.72%) French Language
13 5 (0.52%) Games
14 4 (0.41%) Advertising
14 4 (0.41%) Back Office
14 4 (0.41%) Dutch Language
15 3 (0.31%) Banking
15 3 (0.31%) Police
Libraries, Frameworks & Software Standards
1 19 (1.96%) AngularJS
2 17 (1.76%) Django
3 16 (1.65%) HTML
4 13 (1.34%) .NET
4 13 (1.34%) CSS
4 13 (1.34%) XML
5 12 (1.24%) WebRTC
6 8 (0.83%) LDAP
7 5 (0.52%) ASP.NET
7 5 (0.52%) ASP.NET Web Forms
7 5 (0.52%) Kafka
7 5 (0.52%) Web Services
8 4 (0.41%) Memcached
9 3 (0.31%) .NET Framework
9 3 (0.31%) LAMP
10 2 (0.21%) CGI
10 2 (0.21%) jQuery
10 2 (0.21%) JSON
10 2 (0.21%) Software Packaging
10 2 (0.21%) Web Services Management
Miscellaneous
1 43 (4.45%) Management Information System
2 42 (4.34%) Driving Licence
3 37 (3.83%) Analytical Skills
4 36 (3.72%) Self-Motivation
5 22 (2.28%) Smartphone
6 19 (1.96%) Data Centre
7 15 (1.55%) Replication
8 11 (1.14%) Clustering
8 11 (1.14%) Linux Command Line
9 9 (0.93%) Blackberry
9 9 (0.93%) Enterprise Software
10 7 (0.72%) Public Cloud
10 7 (0.72%) Video Conferencing
11 6 (0.62%) FMCG
12 5 (0.52%) NHS
13 4 (0.41%) CMDB
13 4 (0.41%) Mobile App
14 3 (0.31%) Mainframe
14 3 (0.31%) Private Cloud
15 2 (0.21%) PKI
Operating Systems
1 578 (59.77%) Windows
2 257 (26.58%) Windows Server
3 233 (24.10%) Windows 10
4 180 (18.61%) Windows 7
5 153 (15.82%) Linux
6 118 (12.20%) Windows Server 2012
7 67 (6.93%) Windows Server 2008
8 66 (6.83%) Windows 8
9 56 (5.79%) Unix
10 30 (3.10%) Solaris
11 26 (2.69%) Apple iOS
12 16 (1.65%) Android
12 16 (1.65%) CentOS
12 16 (1.65%) Windows XP
13 10 (1.03%) Mac OS
14 8 (0.83%) Mac OS X
15 6 (0.62%) Windows Server 2003
16 5 (0.52%) Debian
16 5 (0.52%) Ubuntu
17 4 (0.41%) VMS
Processes & Methodologies
1 214 (22.13%) ITIL
2 144 (14.89%) Problem-Solving
3 89 (9.20%) Infrastructure Engineering
4 47 (4.86%) Ticket Management
5 43 (4.45%) Service Management
6 40 (4.14%) Agile Software Development
7 34 (3.52%) Computer Science
8 33 (3.41%) Information Security
9 31 (3.21%) ITSM
10 28 (2.90%) Asset Management
10 28 (2.90%) Incident Management
10 28 (2.90%) Mentoring
10 28 (2.90%) Time Management
11 27 (2.79%) DevOps
12 23 (2.38%) Business Intelligence
13 21 (2.17%) High Availability
13 21 (2.17%) Patch Management
14 20 (2.07%) Programme Management
15 19 (1.96%) Break/Fix
16 18 (1.86%) Project Management
Programming Languages
1 195 (20.17%) SQL
2 54 (5.58%) PowerShell
3 36 (3.72%) Python
4 31 (3.21%) Java
5 29 (3.00%) JavaScript
6 27 (2.79%) C
7 24 (2.48%) C++
8 23 (2.38%) C#
9 16 (1.65%) Bash Shell
9 16 (1.65%) T-SQL
10 15 (1.55%) Perl
11 9 (0.93%) PL/SQL
12 8 (0.83%) Shell Script
13 6 (0.62%) Assembly Language
13 6 (0.62%) VBScript
14 5 (0.52%) PHP
14 5 (0.52%) Ruby
15 3 (0.31%) VB
16 1 (0.10%) Lua
16 1 (0.10%) PL/1
Qualifications
1 128 (13.24%) Degree
2 94 (9.72%) Microsoft Certification
3 79 (8.17%) Security Cleared
4 74 (7.65%) Cisco Certification
5 60 (6.20%) CCNA
6 41 (4.24%) MCSE
7 38 (3.93%) CCNP
8 37 (3.83%) MCP
9 31 (3.21%) A+ Certification
10 27 (2.79%) MCSA
11 26 (2.69%) SC Cleared
12 12 (1.24%) DBS Check
12 12 (1.24%) DV Cleared
12 12 (1.24%) Network+ Certification
13 11 (1.14%) RHCE
14 10 (1.03%) ITIL Certification
15 9 (0.93%) JNCIA
16 8 (0.83%) JNCIS
16 8 (0.83%) MCITP
16 8 (0.83%) Numerate Degree
Quality Assurance & Compliance
1 94 (9.72%) SLA
2 9 (0.93%) QA
3 8 (0.83%) ISO/IEC 27001
4 5 (0.52%) PCI DSS
5 3 (0.31%) GDPR
6 2 (0.21%) ISO/IEC 20000
6 2 (0.21%) PMO
7 1 (0.10%) Cyber Essentials
7 1 (0.10%) DICOM
7 1 (0.10%) HL7
7 1 (0.10%) ISO 9001
System Software
1 348 (35.99%) Active Directory
2 109 (11.27%) VMware Infrastructure
3 104 (10.75%) Hyper-V
4 35 (3.62%) Firmware
5 20 (2.07%) XenApp
6 18 (1.86%) Docker
6 18 (1.86%) Virtual Machines
7 15 (1.55%) VirtualBox
8 14 (1.45%) Terminal Services
9 11 (1.14%) VMware ESXi
9 11 (1.14%) XenDesktop
10 10 (1.03%) Virtual Servers
11 8 (0.83%) NFS
12 7 (0.72%) iptables
13 6 (0.62%) vSphere
14 3 (0.31%) VMware Server
15 2 (0.21%) BitLocker
15 2 (0.21%) Microsoft App-V
15 2 (0.21%) Terminal Server
16 1 (0.10%) ISA Server
Systems Management
1 66 (6.83%) SCCM
2 30 (3.10%) Microsoft Intune
3 26 (2.69%) Cisco CUCM
4 24 (2.48%) SCOM
5 20 (2.07%) Ansible
6 12 (1.24%) Kubernetes
7 11 (1.14%) vCenter Server
8 8 (0.83%) Tivoli Storage Manager
9 7 (0.72%) Opscode Chef
9 7 (0.72%) Single Sign-On
10 6 (0.62%) Cisco UCCX
10 6 (0.62%) cPanel
11 5 (0.52%) Data Guard
11 5 (0.52%) Microsoft Data Protection Manager
11 5 (0.52%) Terraform
11 5 (0.52%) WSUS
12 4 (0.41%) CA Spectrum
12 4 (0.41%) DameWare
12 4 (0.41%) NetBackup
12 4 (0.41%) Puppet
Vendors
1 416 (43.02%) Microsoft
2 172 (17.79%) VMware
3 150 (15.51%) Cisco
4 83 (8.58%) Citrix
5 67 (6.93%) Oracle
6 57 (5.89%) HP
7 43 (4.45%) ServiceNow
8 30 (3.10%) Juniper
9 29 (3.00%) Dell
10 25 (2.59%) NetApp
10 25 (2.59%) SAP
11 21 (2.17%) Apple
12 18 (1.86%) CheckPoint
13 16 (1.65%) Meraki
13 16 (1.65%) Veeam
14 14 (1.45%) SolarWinds
15 11 (1.14%) 3PAR
15 11 (1.14%) Remedy
15 11 (1.14%) Splunk
16 10 (1.03%) F5