Period
to 19 April 2018

The median annual salary for a Support Engineer was £32,000 in advertised job vacancies in the South East during the 6 months to 19 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
19 Apr 2018
Same period 2017 Same period 2016
Rank 99 62 66
Rank change year-on-year -37 +4 -10
Permanent jobs requiring a Support Engineer 1,038 1,292 1,696
As % of all permanent IT jobs advertised in the South East 3.29% 4.28% 4.33%
As % of the Job Titles category 3.39% 4.42% 4.46%
Number of salaries quoted 932 1,218 1,555
South East median annual salary £32,000 £31,500 £32,500
Median salary % change year-on-year +1.59% -3.08% +4.84%
10th Percentile £20,750 £20,925 £21,250
90th Percentile £50,000 £53,750 £52,500
England median annual salary £32,500 £31,500 £32,500
% change year-on-year +3.17% -3.08% +3.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 30,621 29,248 38,043
% of permanent IT jobs with a recognized job title 96.95% 96.94% 97.02%
Number of salaries quoted 25,523 24,424 32,388
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,500
90th Percentile £68,750 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Engineer in the South East over the 6 months to 19 April 2018.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 19 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -36 407 £33,000 +1.54% 86
Berkshire -31 266 £34,500 -8.00% 40
Hampshire -27 260 £30,000 - 34
Surrey -12 244 £32,500 +12.07% 18
Buckinghamshire -8 80 £30,000 +15.38% 30
Oxfordshire -35 63 £32,500 +3.17% 16
West Sussex -15 46 £31,000 +3.33% 11
Kent +16 43 £32,500 +22.64% 15
East Sussex -67 41 £30,000 -25.00% 4
Sussex -19 4 £35,000 +40.00%
Middlesex +2 2 £37,500 +3.45%
M4 Corridor - 2 £37,500 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 19 April 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 641 (61.75%) Windows
2 411 (39.60%) Active Directory
3 388 (37.38%) Microsoft
4 332 (31.98%) Windows Server
5 259 (24.95%) VMware
6 253 (24.37%) Linux
7 216 (20.81%) Cisco
8 213 (20.52%) SQL
9 199 (19.17%) Office 365
10 196 (18.88%) Windows Server 2012
11 194 (18.69%) MS Exchange
12 179 (17.24%) SQL Server
13 178 (17.15%) Problem-Solving
14 172 (16.57%) Microsoft Office
15 150 (14.45%) ITIL
16 149 (14.35%) Hyper-V
17 142 (13.68%) Firewall
18 141 (13.58%) Windows Server 2008
19 139 (13.39%) DNS
20 131 (12.62%) Windows 7
21 129 (12.43%) Microsoft Azure
22 118 (11.37%) TCP/IP
23 115 (11.08%) DHCP
24 114 (10.98%) VMware Infrastructure
25 104 (10.02%) Windows 10
26 94 (9.06%) Microsoft Certification
26 94 (9.06%) Windows 8
27 88 (8.48%) Unix
28 84 (8.09%) SLA
29 79 (7.61%) Java

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 194 (18.69%) MS Exchange
2 78 (7.51%) Exchange Server 2010
3 59 (5.68%) Exchange Server 2013
4 54 (5.20%) IIS
5 49 (4.72%) Apache
6 42 (4.05%) SharePoint
7 36 (3.47%) Tomcat
8 29 (2.79%) JBoss
9 28 (2.70%) WebLogic
10 26 (2.50%) WebSphere
11 22 (2.12%) Exchange Server 2007
12 16 (1.54%) Skype for Business
13 14 (1.35%) OpenStack
14 13 (1.25%) nginx
15 11 (1.06%) Elasticsearch
15 11 (1.06%) Oracle SOA Suite
16 5 (0.48%) DataSynapse
16 5 (0.48%) Liferay
16 5 (0.48%) Oracle HTTP Server
17 4 (0.39%) WebLogic Portal
Applications
1 172 (16.57%) Microsoft Office
2 15 (1.45%) Microsoft Excel
3 5 (0.48%) AutoCAD
3 5 (0.48%) Microsoft PowerPoint
4 4 (0.39%) MS Visio
5 3 (0.29%) Microsoft Project
6 1 (0.096%) Siemens NX
6 1 (0.096%) Spreadsheet
Business Applications
1 17 (1.64%) BusinessWare
2 12 (1.16%) Dynamics CRM
3 6 (0.58%) NetSuite
4 2 (0.19%) Sage CRM
5 1 (0.096%) Dynamics NAV
5 1 (0.096%) Maximo
5 1 (0.096%) Remedy ITSM
5 1 (0.096%) Teamcenter
Cloud Services
1 199 (19.17%) Office 365
2 129 (12.43%) Microsoft Azure
3 70 (6.74%) Amazon AWS
4 38 (3.66%) SaaS
5 11 (1.06%) Azure Active Directory
5 11 (1.06%) PaaS
6 8 (0.77%) Dynamics 365
7 5 (0.48%) Amazon EC2
7 5 (0.48%) Amazon ELB
7 5 (0.48%) Amazon Glacier
7 5 (0.48%) Amazon S3
7 5 (0.48%) AWS CloudFormation
7 5 (0.48%) IaaS
7 5 (0.48%) Mimecast
7 5 (0.48%) Virtual Private Cloud
8 3 (0.29%) G Suite
8 3 (0.29%) OneDrive
9 2 (0.19%) Cloud Computing
10 1 (0.096%) Amazon CloudWatch
10 1 (0.096%) Dropbox
Communications & Networking
1 142 (13.68%) Firewall
2 139 (13.39%) DNS
3 118 (11.37%) TCP/IP
4 115 (11.08%) DHCP
5 69 (6.65%) VoIP
6 55 (5.30%) LAN
7 54 (5.20%) WAN
8 53 (5.11%) VPN
9 42 (4.05%) VLAN
10 36 (3.47%) SAN
11 30 (2.89%) Internet
12 26 (2.50%) Wireless
13 18 (1.73%) Wi-Fi
14 17 (1.64%) HTTP
14 17 (1.64%) NAS
14 17 (1.64%) Unified Communications
15 15 (1.45%) Remote Desktop
16 14 (1.35%) FTP
16 14 (1.35%) IP Telephony
16 14 (1.35%) Network Security
Database & Business Intelligence
1 179 (17.24%) SQL Server
2 42 (4.05%) MySQL
3 24 (2.31%) Oracle Database
4 19 (1.83%) SQL Server 2012
5 13 (1.25%) Big Data
6 11 (1.06%) Relational Database
7 10 (0.96%) Data Warehouse
8 9 (0.87%) SQL Server 2008
8 9 (0.87%) SQL Server 2014
9 8 (0.77%) PostgreSQL
9 8 (0.77%) RDBMS
10 6 (0.58%) GIS
10 6 (0.58%) SQL Server 2016
11 5 (0.48%) Oracle Database 12c
11 5 (0.48%) Oracle Exadata
12 3 (0.29%) Crystal Reports
12 3 (0.29%) Hadoop
12 3 (0.29%) Oracle Reports
13 1 (0.096%) DB2
13 1 (0.096%) MS Access
Development Applications
1 17 (1.64%) Git (software)
2 15 (1.45%) Maven
3 11 (1.06%) Eclipse
3 11 (1.06%) IntelliJ
3 11 (1.06%) Jenkins
3 11 (1.06%) JIRA
3 11 (1.06%) LINQPad
3 11 (1.06%) NetBeans
4 7 (0.67%) Visual Studio
5 6 (0.58%) Selenium
6 4 (0.39%) SoapUI
7 2 (0.19%) Moq
7 2 (0.19%) NUnit
7 2 (0.19%) Octopus Deploy
7 2 (0.19%) Subversion
7 2 (0.19%) TeamCity
8 1 (0.096%) Firebug
General
1 56 (5.39%) Retail
2 48 (4.62%) Finance
3 37 (3.56%) Telecoms
4 14 (1.35%) German Language
5 13 (1.25%) Advertising
6 11 (1.06%) Banking
6 11 (1.06%) French Language
6 11 (1.06%) Manufacturing
7 10 (0.96%) Games
8 8 (0.77%) Legal
9 7 (0.67%) Marketing
10 6 (0.58%) Electronics
11 5 (0.48%) Italian Language
12 3 (0.29%) Automotive
12 3 (0.29%) Financial Institution
13 2 (0.19%) Arabic Language
13 2 (0.19%) Back Office
13 2 (0.19%) Billing
14 1 (0.096%) Law
14 1 (0.096%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 48 (4.62%) Web Services
2 33 (3.18%) HTML
3 29 (2.79%) XML
4 24 (2.31%) SOAP
5 23 (2.22%) .NET
6 21 (2.02%) CSS
7 19 (1.83%) Middleware
7 19 (1.83%) REST
8 16 (1.54%) Spring
9 14 (1.35%) ASP.NET
9 14 (1.35%) LDAP
10 13 (1.25%) AngularJS
10 13 (1.25%) EJB
10 13 (1.25%) J2EE
11 11 (1.06%) Java EE
11 11 (1.06%) Java SE
11 11 (1.06%) JMS
11 11 (1.06%) LINQ
12 9 (0.87%) J2SE
12 9 (0.87%) JSON
Miscellaneous
1 64 (6.17%) Analytical Skills
2 57 (5.49%) Data Centre
3 46 (4.43%) Self-Motivation
4 31 (2.99%) Driving Licence
5 27 (2.60%) Computer Science
5 27 (2.60%) Management Information System
6 26 (2.50%) Enterprise Software
7 16 (1.54%) Clustering
7 16 (1.54%) Fat Client
7 16 (1.54%) Thin Client
8 15 (1.45%) iPad
9 12 (1.16%) Replication
9 12 (1.16%) Video Conferencing
10 8 (0.77%) Contactless
10 8 (0.77%) EMV
10 8 (0.77%) User Experience
10 8 (0.77%) Virtual Team
11 7 (0.67%) Fintech
12 6 (0.58%) NHS
12 6 (0.58%) Smartphone
Operating Systems
1 641 (61.75%) Windows
2 332 (31.98%) Windows Server
3 253 (24.37%) Linux
4 196 (18.88%) Windows Server 2012
5 141 (13.58%) Windows Server 2008
6 131 (12.62%) Windows 7
7 104 (10.02%) Windows 10
8 94 (9.06%) Windows 8
9 88 (8.48%) Unix
10 42 (4.05%) Mac OS X
11 24 (2.31%) Windows XP
12 22 (2.12%) Red Hat Enterprise Linux
13 20 (1.93%) AIX
14 17 (1.64%) Windows Server 2003
15 15 (1.45%) Solaris
16 12 (1.16%) CentOS
16 12 (1.16%) Windows Vista
17 11 (1.06%) Apple iOS
18 7 (0.67%) Ubuntu
19 6 (0.58%) Oracle Linux
Processes & Methodologies
1 178 (17.15%) Problem-Solving
2 150 (14.45%) ITIL
3 50 (4.82%) DevOps
4 45 (4.34%) CRM
5 42 (4.05%) Incident Management
6 40 (3.85%) Open Source
7 37 (3.56%) Software Engineering
8 36 (3.47%) Change Management
8 36 (3.47%) Time Management
9 35 (3.37%) Service Delivery
10 34 (3.28%) Agile Software Development
11 32 (3.08%) Project Management
12 27 (2.60%) E-Commerce
13 23 (2.22%) Root Cause Analysis
14 22 (2.12%) Data Management
14 22 (2.12%) Migration
15 21 (2.02%) Service Management
16 20 (1.93%) Test Automation
17 19 (1.83%) Mentoring
18 18 (1.73%) Patch Management
Programming Languages
1 213 (20.52%) SQL
2 79 (7.61%) Java
3 51 (4.91%) C#
4 46 (4.43%) PowerShell
5 39 (3.76%) Python
6 32 (3.08%) JavaScript
7 29 (2.79%) C++
8 28 (2.70%) Bash Shell
9 22 (2.12%) Perl
10 21 (2.02%) C
11 15 (1.45%) Shell Script
12 14 (1.35%) PHP
13 11 (1.06%) WebLogic Scripting Tool
14 9 (0.87%) Ruby
15 7 (0.67%) T-SQL
15 7 (0.67%) VB
16 5 (0.48%) Assembly Language
16 5 (0.48%) COBOL
16 5 (0.48%) PL/1
16 5 (0.48%) VBA
Qualifications
1 94 (9.06%) Microsoft Certification
2 70 (6.74%) Degree
3 68 (6.55%) Cisco Certification
4 66 (6.36%) MCSE
5 58 (5.59%) CCNA
6 45 (4.34%) MCP
7 42 (4.05%) MCSA
8 35 (3.37%) Security Cleared
9 30 (2.89%) VMware Certified Professional (VCP)
10 26 (2.50%) SC Cleared
11 23 (2.22%) CCNP
12 21 (2.02%) DBS Check
13 19 (1.83%) MCITP
14 18 (1.73%) A+ Certification
15 16 (1.54%) MCTS
15 16 (1.54%) VERITAS Certified Professional (VCP)
16 15 (1.45%) ITIL Certification
17 9 (0.87%) Master's Degree
18 7 (0.67%) CCA
18 7 (0.67%) Network+ Certification
Quality Assurance & Compliance
1 84 (8.09%) SLA
2 8 (0.77%) PSD2
3 6 (0.58%) ISO/IEC 27001
4 4 (0.39%) GDPR
4 4 (0.39%) QA
5 3 (0.29%) ISO/IEC 20000
5 3 (0.29%) PMO
6 2 (0.19%) Cyber Essentials
6 2 (0.19%) Cyber Essentials PLUS
6 2 (0.19%) Sarbanes-Oxley
7 1 (0.096%) ISO 9000
7 1 (0.096%) PCI DSS
System Software
1 411 (39.60%) Active Directory
2 149 (14.35%) Hyper-V
3 114 (10.98%) VMware Infrastructure
4 38 (3.66%) VMware ESXi
5 27 (2.60%) vSphere
6 16 (1.54%) XenApp
7 11 (1.06%) Terminal Services
8 10 (0.96%) KVM
8 10 (0.96%) Oracle RAC
9 9 (0.87%) vCloud
9 9 (0.87%) XenDesktop
10 8 (0.77%) VirtualBox
11 7 (0.67%) Virtual Machines
12 6 (0.58%) Virtual Desktop
13 5 (0.48%) NFS
13 5 (0.48%) oVirt
13 5 (0.48%) pfSense
13 5 (0.48%) Samba
13 5 (0.48%) VMware Workstation
14 3 (0.29%) Docker
Systems Management
1 54 (5.20%) SCCM
2 29 (2.79%) Backup Exec
3 25 (2.41%) Symantec Enterprise Vault
4 21 (2.02%) vCenter Server
5 20 (1.93%) Puppet
6 16 (1.54%) Symantec Endpoint Protection
6 16 (1.54%) Tivoli Storage Manager
6 16 (1.54%) WSUS
7 15 (1.45%) Cisco UCCX
8 11 (1.06%) Cisco CUCM
8 11 (1.06%) Kibana
9 8 (0.77%) Opscode Chef
9 8 (0.77%) SCOM
9 8 (0.77%) SolarWinds Orion
10 7 (0.67%) SCVMM
11 6 (0.58%) Ansible
11 6 (0.58%) NetBackup
12 5 (0.48%) Bacula
12 5 (0.48%) Cisco CME
12 5 (0.48%) Single Sign-On
Vendors
1 388 (37.38%) Microsoft
2 259 (24.95%) VMware
3 216 (20.81%) Cisco
4 74 (7.13%) Oracle
5 72 (6.94%) Apple
6 57 (5.49%) Citrix
7 52 (5.01%) Juniper
8 45 (4.34%) HP
9 36 (3.47%) Red Hat
10 34 (3.28%) Symantec
11 26 (2.50%) F5
12 24 (2.31%) Dell
13 23 (2.22%) Palo Alto
14 20 (1.93%) SolarWinds
15 19 (1.83%) Remedy
16 17 (1.64%) Ab Initio
16 17 (1.64%) Forcepoint
16 17 (1.64%) Intel
16 17 (1.64%) Vitria
16 17 (1.64%) webMethods