Period
to 20 July 2018

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the South East during the 6 months to 20 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 92 74 65
Rank change year-on-year -18 -9 +4
Permanent jobs requiring a Support Engineer 1,010 1,148 1,693
As % of all permanent IT jobs advertised in the South East 3.31% 3.87% 4.44%
As % of the Job Titles category 3.42% 4.00% 4.57%
Number of salaries quoted 911 1,058 1,560
South East median annual salary £30,000 £30,000 £32,500
Median salary % change year-on-year - -7.69% +8.33%
10th Percentile £21,250 £21,250 £21,250
90th Percentile £46,250 £51,625 £51,750
England median annual salary £32,500 £31,500 £32,500
% change year-on-year +3.17% -3.08% +4.84%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29,551 28,729 37,077
% of permanent IT jobs with a recognized job title 96.97% 96.80% 97.18%
Number of salaries quoted 24,575 24,093 31,552
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,820 £26,250 £25,750
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Engineer in the South East over the 6 months to 20 July 2018.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -12 465 £32,500 +1.56% 59
Berkshire -22 261 £32,500 -7.14% 27
Hampshire -21 214 £29,750 +6.25% 14
Surrey +1 209 £29,000 -6.45% 20
Buckinghamshire +11 115 £35,000 +40.00% 13
Oxfordshire -3 94 £32,500 +18.18% 19
West Sussex -27 49 £33,500 -1.47% 4
Kent -18 39 £31,000 +16.98% 5
East Sussex -33 30 £27,500 -31.25% 2
Sussex - 7 £29,000 -
Middlesex +7 1 £24,500 -26.32% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 20 July 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 591 (58.51%) Windows
2 383 (37.92%) Active Directory
3 360 (35.64%) Microsoft
4 278 (27.52%) Windows Server
5 242 (23.96%) Linux
6 228 (22.57%) VMware
7 219 (21.68%) SQL
8 194 (19.21%) Office 365
9 165 (16.34%) Problem-Solving
10 153 (15.15%) Microsoft Office
11 141 (13.96%) ITIL
12 140 (13.86%) MS Exchange
13 135 (13.37%) Firewall
14 130 (12.87%) Windows Server 2012
15 129 (12.77%) SQL Server
16 124 (12.28%) Hyper-V
17 123 (12.18%) VMware Infrastructure
18 120 (11.88%) Windows 10
19 119 (11.78%) Windows 7
19 119 (11.78%) DNS
20 110 (10.89%) Windows Server 2008
21 106 (10.50%) TCP/IP
22 102 (10.10%) Cisco
23 99 (9.80%) Microsoft Azure
24 93 (9.21%) DHCP
25 91 (9.01%) Unix
26 90 (8.91%) Microsoft Certification
27 86 (8.51%) VoIP
28 76 (7.52%) Degree
29 72 (7.13%) LAN

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 140 (13.86%) MS Exchange
2 66 (6.53%) Exchange Server 2010
3 50 (4.95%) IIS
4 47 (4.65%) Exchange Server 2013
5 35 (3.47%) SharePoint
6 29 (2.87%) Tomcat
7 26 (2.57%) Apache
7 26 (2.57%) JBoss
8 23 (2.28%) Skype for Business
9 22 (2.18%) OpenStack
10 20 (1.98%) WebSphere
11 10 (0.99%) Oracle SOA Suite
12 9 (0.89%) WebLogic
13 6 (0.59%) Exchange Server 2007
14 5 (0.50%) Confluence
14 5 (0.50%) DataSynapse
14 5 (0.50%) Exchange Server 2003
14 5 (0.50%) Oracle HTTP Server
15 4 (0.40%) WordPress
16 3 (0.30%) Smallworld
Applications
1 153 (15.15%) Microsoft Office
2 23 (2.28%) Microsoft Excel
3 8 (0.79%) Microsoft PowerPoint
4 4 (0.40%) AutoCAD
5 2 (0.20%) Siemens NX
5 2 (0.20%) SOLIDWORKS
6 1 (0.099%) Adobe Premiere
6 1 (0.099%) Photoshop
Business Applications
1 12 (1.19%) Dynamics CRM
2 9 (0.89%) BusinessWare
3 4 (0.40%) TRIRIGA
4 3 (0.30%) Remedy ITSM
5 2 (0.20%) Teamcenter
6 1 (0.099%) Dynamics NAV
6 1 (0.099%) Sage CRM
Cloud Services
1 194 (19.21%) Office 365
2 99 (9.80%) Microsoft Azure
3 56 (5.54%) Amazon AWS
4 44 (4.36%) SaaS
5 17 (1.68%) Azure Active Directory
6 11 (1.09%) Dynamics 365
7 8 (0.79%) PaaS
8 7 (0.69%) Amazon EC2
9 6 (0.59%) G Suite
9 6 (0.59%) IaaS
9 6 (0.59%) Mimecast
10 5 (0.50%) Amazon ELB
10 5 (0.50%) Amazon Glacier
10 5 (0.50%) Amazon S3
10 5 (0.50%) AWS CloudFormation
10 5 (0.50%) OneDrive
10 5 (0.50%) Virtual Private Cloud
11 3 (0.30%) Cloud Computing
12 1 (0.099%) Dropbox
12 1 (0.099%) GitHub
Communications & Networking
1 135 (13.37%) Firewall
2 119 (11.78%) DNS
3 106 (10.50%) TCP/IP
4 93 (9.21%) DHCP
5 86 (8.51%) VoIP
6 72 (7.13%) LAN
7 71 (7.03%) VPN
8 69 (6.83%) WAN
9 40 (3.96%) Internet
10 32 (3.17%) Wireless
11 26 (2.57%) SAN
12 22 (2.18%) HTTP
12 22 (2.18%) Skype
13 21 (2.08%) VLAN
14 20 (1.98%) Network Security
15 17 (1.68%) Wi-Fi
16 13 (1.29%) NAS
17 12 (1.19%) Cisco ASA
17 12 (1.19%) Unified Communications
18 11 (1.09%) IP Telephony
Database & Business Intelligence
1 129 (12.77%) SQL Server
2 48 (4.75%) MySQL
3 15 (1.49%) PostgreSQL
4 14 (1.39%) Big Data
5 11 (1.09%) Oracle Database
6 9 (0.89%) Relational Database
7 8 (0.79%) Hadoop
8 7 (0.69%) Data Warehouse
8 7 (0.69%) GIS
9 5 (0.50%) NoSQL
9 5 (0.50%) Oracle Database 12c
9 5 (0.50%) Oracle Exadata
9 5 (0.50%) RDBMS
9 5 (0.50%) SQL Server 2016
10 3 (0.30%) Oracle Reports
10 3 (0.30%) RavenDB
11 2 (0.20%) DB2
11 2 (0.20%) Power BI
11 2 (0.20%) SQL Server 2012
11 2 (0.20%) SQL Server Reporting Services
Development Applications
1 14 (1.39%) Git (software)
1 14 (1.39%) Maven
2 13 (1.29%) JIRA
3 11 (1.09%) Jenkins
4 10 (0.99%) Eclipse
4 10 (0.99%) IntelliJ
4 10 (0.99%) NetBeans
4 10 (0.99%) Visual Studio
5 4 (0.40%) SoapUI
5 4 (0.40%) Subversion
6 2 (0.20%) Firebug
6 2 (0.20%) Visual Studio Team System
7 1 (0.099%) Atlassian Bamboo
7 1 (0.099%) Bitbucket
7 1 (0.099%) Dreamweaver
7 1 (0.099%) GitLab
7 1 (0.099%) Team Foundation Server
7 1 (0.099%) TortoiseSVN
General
1 49 (4.85%) Finance
2 43 (4.26%) Retail
3 41 (4.06%) Telecoms
4 22 (2.18%) German Language
5 20 (1.98%) Legal
6 13 (1.29%) Manufacturing
7 12 (1.19%) Banking
8 8 (0.79%) Electronics
8 8 (0.79%) Games
8 8 (0.79%) Law
9 7 (0.69%) French Language
10 6 (0.59%) Marketing
11 5 (0.50%) Advertising
12 3 (0.30%) Automotive
13 2 (0.20%) Aerospace
13 2 (0.20%) Avionics
13 2 (0.20%) Financial Institution
13 2 (0.20%) Italian Language
13 2 (0.20%) Military
13 2 (0.20%) Publishing
Libraries, Frameworks & Software Standards
1 41 (4.06%) .NET
2 40 (3.96%) Web Services
3 34 (3.37%) HTML
4 25 (2.48%) XML
5 22 (2.18%) SOAP
6 18 (1.78%) REST
7 15 (1.49%) ASP.NET
7 15 (1.49%) CSS
7 15 (1.49%) Spring
8 10 (0.99%) Java EE
8 10 (0.99%) Java SE
8 10 (0.99%) JMS
8 10 (0.99%) LAMP
9 9 (0.89%) J2SE
9 9 (0.89%) JSON
9 9 (0.89%) LDAP
10 8 (0.79%) .NET Framework
10 8 (0.79%) Middleware
11 7 (0.69%) AngularJS
12 6 (0.59%) JSP
Miscellaneous
1 68 (6.73%) Analytical Skills
2 43 (4.26%) Data Centre
3 40 (3.96%) Self-Motivation
4 23 (2.28%) Computer Science
5 20 (1.98%) Driving Licence
5 20 (1.98%) Enterprise Software
5 20 (1.98%) Management Information System
6 17 (1.68%) iPad
7 14 (1.39%) EPoS
8 13 (1.29%) Analytical Mindset
8 13 (1.29%) Fat Client
8 13 (1.29%) Thin Client
9 9 (0.89%) User Experience
10 8 (0.79%) Contactless
10 8 (0.79%) EMV
11 7 (0.69%) Public Cloud
11 7 (0.69%) Smartphone
12 6 (0.59%) iPhone
12 6 (0.59%) Smart Meter
13 5 (0.50%) Video Conferencing
Operating Systems
1 591 (58.51%) Windows
2 278 (27.52%) Windows Server
3 242 (23.96%) Linux
4 130 (12.87%) Windows Server 2012
5 120 (11.88%) Windows 10
6 119 (11.78%) Windows 7
7 110 (10.89%) Windows Server 2008
8 91 (9.01%) Unix
9 68 (6.73%) Windows 8
10 30 (2.97%) Mac OS X
11 20 (1.98%) Red Hat Enterprise Linux
12 19 (1.88%) Windows XP
13 16 (1.58%) AIX
13 16 (1.58%) Solaris
14 11 (1.09%) Apple iOS
15 10 (0.99%) Android
15 10 (0.99%) Windows Server 2003
16 7 (0.69%) Mac OS
17 6 (0.59%) CentOS
17 6 (0.59%) Ubuntu
Processes & Methodologies
1 165 (16.34%) Problem-Solving
2 141 (13.96%) ITIL
3 38 (3.76%) Time Management
4 37 (3.66%) Agile Software Development
5 34 (3.37%) CRM
6 28 (2.77%) DevOps
6 28 (2.77%) Incident Management
7 27 (2.67%) Open Source
7 27 (2.67%) Software Engineering
8 23 (2.28%) Migration
9 21 (2.08%) Asset Management
10 20 (1.98%) E-Commerce
10 20 (1.98%) Root Cause Analysis
10 20 (1.98%) Service Delivery
11 18 (1.78%) Change Management
11 18 (1.78%) Mentoring
11 18 (1.78%) Project Management
12 17 (1.68%) Disaster Recovery
13 16 (1.58%) Patch Management
14 15 (1.49%) Ticket Management
Programming Languages
1 219 (21.68%) SQL
2 66 (6.53%) Java
3 48 (4.75%) C#
4 33 (3.27%) JavaScript
5 30 (2.97%) PowerShell
6 24 (2.38%) Python
7 23 (2.28%) C++
8 17 (1.68%) Perl
9 15 (1.49%) C
10 14 (1.39%) Bash Shell
11 12 (1.19%) PHP
12 11 (1.09%) VB
13 10 (0.99%) Shell Script
14 6 (0.59%) T-SQL
15 5 (0.50%) VBA
15 5 (0.50%) VBScript
16 4 (0.40%) Assembly Language
16 4 (0.40%) COBOL
16 4 (0.40%) PL/1
17 3 (0.30%) VB.NET
Qualifications
1 90 (8.91%) Microsoft Certification
2 76 (7.52%) Degree
3 70 (6.93%) MCSE
4 56 (5.54%) Cisco Certification
5 53 (5.25%) CCNA
6 48 (4.75%) MCP
7 37 (3.66%) MCSA
8 32 (3.17%) VMware Certified Professional (VCP)
9 29 (2.87%) Security Cleared
10 25 (2.48%) A+ Certification
10 25 (2.48%) DBS Check
11 22 (2.18%) MCITP
12 21 (2.08%) ITIL Certification
13 19 (1.88%) MCTS
14 18 (1.78%) SC Cleared
15 14 (1.39%) Network+ Certification
16 9 (0.89%) CCNP
17 8 (0.79%) HNC
17 8 (0.79%) HND
17 8 (0.79%) Master's Degree
Quality Assurance & Compliance
1 63 (6.24%) SLA
2 8 (0.79%) PSD2
3 7 (0.69%) GDPR
4 6 (0.59%) ISO/IEC 20000
4 6 (0.59%) PMO
5 5 (0.50%) ISO/IEC 27001
6 4 (0.40%) QA
7 1 (0.099%) ISO 22301
7 1 (0.099%) ISO 9000
7 1 (0.099%) PCI DSS
System Software
1 383 (37.92%) Active Directory
2 124 (12.28%) Hyper-V
3 123 (12.18%) VMware Infrastructure
4 35 (3.47%) vSphere
5 24 (2.38%) XenApp
6 18 (1.78%) vCloud
7 17 (1.68%) XenDesktop
8 15 (1.49%) VMware ESXi
9 10 (0.99%) Oracle RAC
9 10 (0.99%) Virtual Machines
10 7 (0.69%) Virtual Desktop
11 6 (0.59%) VirtualBox
12 4 (0.40%) Docker
12 4 (0.40%) Firmware
12 4 (0.40%) Microsoft Virtual Server
12 4 (0.40%) Virtual Servers
13 3 (0.30%) Citrix Presentation Server
13 3 (0.30%) ProxySG
13 3 (0.30%) UAG
14 2 (0.20%) KVM
Systems Management
1 62 (6.14%) SCCM
2 21 (2.08%) Backup Exec
3 16 (1.58%) SCOM
4 15 (1.49%) WSUS
5 12 (1.19%) Puppet
6 11 (1.09%) Ansible
7 8 (0.79%) NetBackup
8 6 (0.59%) Cisco UCCX
8 6 (0.59%) Opscode Chef
9 5 (0.50%) Cisco CUCM
9 5 (0.50%) Microsoft Data Protection Manager
9 5 (0.50%) Norton AntiVirus
9 5 (0.50%) Oracle Enterprise Manager
9 5 (0.50%) Single Sign-On
10 4 (0.40%) SCVMM
10 4 (0.40%) vCenter Server
11 3 (0.30%) Failover Clustering
12 2 (0.20%) Microsoft Intune
12 2 (0.20%) SCSM
12 2 (0.20%) Terraform
Vendors
1 360 (35.64%) Microsoft
2 228 (22.57%) VMware
3 102 (10.10%) Cisco
4 70 (6.93%) Citrix
5 67 (6.63%) Apple
6 63 (6.24%) Oracle
7 22 (2.18%) HP
8 20 (1.98%) Ivanti
9 19 (1.88%) Red Hat
10 18 (1.78%) Juniper
11 17 (1.68%) IBM
11 17 (1.68%) Intel
12 16 (1.58%) Remedy
12 16 (1.58%) SolarWinds
13 15 (1.49%) CheckPoint
14 14 (1.39%) Dell
15 13 (1.29%) ServiceNow
15 13 (1.29%) Symantec
16 11 (1.09%) ConnectWise
17 10 (0.99%) TIBCO