Period
to 5 April 2020

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in the South East during the 6 months to 5 April 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > South East
6 months to
5 Apr 2020
Same period 2019 Same period 2018
Rank 85 83 93
Rank change year-on-year -2 +10 -28
Permanent jobs requiring a Support Engineer 707 953 1,070
As % of all permanent jobs advertised in the South East 3.33% 3.56% 3.38%
As % of the Job Titles category 3.48% 3.69% 3.49%
Number of salaries quoted 625 862 976
Median annual salary £30,000 £30,000 £31,000
Median salary % change year-on-year - -3.23% -1.59%
10th Percentile £21,100 £21,275 £20,750
90th Percentile £43,750 £48,750 £50,750
England median annual salary £32,500 £32,500 £32,500

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 20,297 25,858 30,670
% of permanent IT jobs with a recognized job title 95.65% 96.67% 96.92%
Number of salaries quoted 16,527 21,364 25,546
Median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,250 £26,750 £26,250
90th Percentile £75,000 £72,500 £68,375
England median annual salary £52,500 £52,000 £50,000
% change year-on-year +0.96% +4.00% +5.26%

Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Engineer in the South East

Support Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Engineer in the South East.

Salary trend for Support Engineer in the South East

Support Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Support Engineer in the South East over the 6 months to 5 April 2020.

Salary histogram for Support Engineer in the South East

Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South East region over the 6 months to 5 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -13 228 £29,500 -1.67% 50
Hampshire +32 201 £27,500 -8.33% 35
Surrey -25 136 £28,500 -5.00% 29
Berkshire -36 88 £30,500 -6.15% 21
Buckinghamshire +9 83 £27,500 - 9
West Sussex +52 81 £33,000 +13.79% 4
Oxfordshire +21 57 £29,500 +7.27% 20
Kent +12 44 £32,500 - 13
East Sussex -25 14 £32,000 +6.67% 1
Middlesex +5 1 £23,000 -54.46% 1
Sussex - 1 £30,000 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 5 April 2020, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Engineer in the job title.

1 437 (61.81%) Windows
2 314 (44.41%) Microsoft
3 277 (39.18%) Active Directory
4 238 (33.66%) Office 365
5 194 (27.44%) Windows Server
6 183 (25.88%) Windows 10
7 134 (18.95%) Windows 7
8 131 (18.53%) VMware
8 131 (18.53%) ITIL
9 120 (16.97%) SQL
10 119 (16.83%) Microsoft Office
11 95 (13.44%) Windows Server 2012
11 95 (13.44%) Firewall
12 94 (13.30%) Azure
13 93 (13.15%) Cisco
13 93 (13.15%) Problem-Solving
14 90 (12.73%) Linux
15 82 (11.60%) TCP/IP
16 80 (11.32%) VMware Infrastructure
17 77 (10.89%) Security Cleared
17 77 (10.89%) Windows Server 2016
18 76 (10.75%) MS Exchange
19 74 (10.47%) SLA
20 67 (9.48%) WAN
21 66 (9.34%) Hyper-V
22 65 (9.19%) SQL Server
23 60 (8.49%) Degree
24 58 (8.20%) Cisco Certification
25 57 (8.06%) SCCM
26 56 (7.92%) LAN

Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (10.75%) MS Exchange
2 48 (6.79%) SharePoint
3 28 (3.96%) Exchange Server 2013
4 27 (3.82%) Skype for Business
5 24 (3.39%) Exchange Server 2010
6 18 (2.55%) IIS
7 10 (1.41%) Apache
8 5 (0.71%) Confluence
9 4 (0.57%) BizTalk Server
10 3 (0.42%) Exchange Server 2003
10 3 (0.42%) Exchange Server 2007
10 3 (0.42%) JBoss
10 3 (0.42%) Tomcat
10 3 (0.42%) WildFly
11 1 (0.14%) MS Project Server
11 1 (0.14%) nginx
11 1 (0.14%) WebLogic
11 1 (0.14%) WebSphere
Applications
1 119 (16.83%) Microsoft Office
2 26 (3.68%) Microsoft Excel
3 14 (1.98%) Microsoft PowerPoint
4 6 (0.85%) MS Visio
5 3 (0.42%) SOLIDWORKS
6 2 (0.28%) Adobe Premiere
6 2 (0.28%) Avid Media Composer
6 2 (0.28%) Final Cut Pro
6 2 (0.28%) Spreadsheet
Business Applications
1 9 (1.27%) Dynamics CRM
2 3 (0.42%) NetSuite
2 3 (0.42%) Remedy ITSM
3 1 (0.14%) Dynamics GP
3 1 (0.14%) Dynamics NAV
Cloud Services
1 238 (33.66%) Office 365
2 94 (13.30%) Azure
3 15 (2.12%) AWS
4 13 (1.84%) SaaS
5 9 (1.27%) OneDrive
6 8 (1.13%) Dynamics 365
7 6 (0.85%) Basecamp
7 6 (0.85%) Mimecast
8 5 (0.71%) Azure Active Directory
9 4 (0.57%) G Suite
9 4 (0.57%) IaaS
10 3 (0.42%) GCP
10 3 (0.42%) Power Platform
10 3 (0.42%) Virtual Private Cloud
11 2 (0.28%) GitHub
11 2 (0.28%) PaaS
11 2 (0.28%) PowerApps
11 2 (0.28%) Slack
12 1 (0.14%) AWS CloudFormation
12 1 (0.14%) Cloud Computing
Communications & Networking
1 95 (13.44%) Firewall
2 82 (11.60%) TCP/IP
3 67 (9.48%) WAN
4 56 (7.92%) LAN
5 47 (6.65%) VoIP
6 45 (6.36%) DNS
7 41 (5.80%) DHCP
7 41 (5.80%) VPN
8 37 (5.23%) Skype
9 35 (4.95%) Internet
10 27 (3.82%) SAN
11 25 (3.54%) Remote Desktop
11 25 (3.54%) VLAN
12 21 (2.97%) Broadband
13 20 (2.83%) Wi-Fi
14 16 (2.26%) Wireless
15 12 (1.70%) Network Security
15 12 (1.70%) SSL
15 12 (1.70%) Structured Cabling
16 10 (1.41%) Unified Communications
Database & Business Intelligence
1 65 (9.19%) SQL Server
2 11 (1.56%) MySQL
3 8 (1.13%) SQL Server 2012
4 5 (0.71%) Big Data
4 5 (0.71%) SQL Server 2005
4 5 (0.71%) SQL Server Reporting Services
5 4 (0.57%) MongoDB
6 3 (0.42%) Crystal Reports
6 3 (0.42%) MariaDB
6 3 (0.42%) SQL Server 2017
6 3 (0.42%) SQL Server Integration Services
7 2 (0.28%) Amazon RDS
7 2 (0.28%) DB2
7 2 (0.28%) GIS
7 2 (0.28%) Oracle Database
7 2 (0.28%) PostgreSQL
7 2 (0.28%) Relational Database
7 2 (0.28%) SQL Server 2008
8 1 (0.14%) InfluxDB
8 1 (0.14%) Oracle Database 10g
Development Applications
1 11 (1.56%) JIRA
2 7 (0.99%) Jenkins
3 5 (0.71%) Git (software)
3 5 (0.71%) Octopus Deploy
4 4 (0.57%) Subversion
4 4 (0.57%) Visual Studio
5 3 (0.42%) TeamCity
6 2 (0.28%) GitLab
7 1 (0.14%) Atlassian Bamboo
7 1 (0.14%) Bitbucket
7 1 (0.14%) Team Foundation Server
General
1 45 (6.36%) Finance
2 24 (3.39%) Telecoms
3 12 (1.70%) Financial Institution
4 11 (1.56%) French Language
4 11 (1.56%) German Language
5 10 (1.41%) Public Sector
6 9 (1.27%) Legal
6 9 (1.27%) Manufacturing
7 8 (1.13%) Retail
8 7 (0.99%) Electronics
9 6 (0.85%) Spanish Language
10 5 (0.71%) Automotive
10 5 (0.71%) Dutch Language
10 5 (0.71%) Law
11 4 (0.57%) Advertising
11 4 (0.57%) Banking
11 4 (0.57%) Marketing
12 3 (0.42%) Italian Language
12 3 (0.42%) Military
13 2 (0.28%) Publishing
Libraries, Frameworks & Software Standards
1 15 (2.12%) XML
2 8 (1.13%) HTML
2 8 (1.13%) LDAP
3 6 (0.85%) .NET
3 6 (0.85%) CSS
4 4 (0.57%) ASP.NET
4 4 (0.57%) SAML
4 4 (0.57%) Software Packaging
4 4 (0.57%) XML Messaging
5 3 (0.42%) Akka
5 3 (0.42%) COM
5 3 (0.42%) EJB
5 3 (0.42%) Hibernate
5 3 (0.42%) Node.js
5 3 (0.42%) OpenJDK
5 3 (0.42%) RabbitMQ
5 3 (0.42%) Spring
5 3 (0.42%) Web Services
6 2 (0.28%) ASP.NET MVC
6 2 (0.28%) ASP.NET MVC 5
Miscellaneous
1 45 (6.36%) Driving Licence
2 44 (6.22%) Analytical Skills
3 36 (5.09%) Self-Motivation
4 33 (4.67%) Management Information System
5 28 (3.96%) Data Centre
6 18 (2.55%) Smartphone
7 14 (1.98%) Replication
8 13 (1.84%) CMDB
9 11 (1.56%) CCTV
10 9 (1.27%) iPhone
10 9 (1.27%) Video Conferencing
11 8 (1.13%) Clustering
12 6 (0.85%) User Experience
13 5 (0.71%) Blackberry
13 5 (0.71%) Fibre Optics
13 5 (0.71%) Linux Command Line
13 5 (0.71%) Public Cloud
14 4 (0.57%) Mainframe
15 3 (0.42%) Device Driver
15 3 (0.42%) NHS
Operating Systems
1 437 (61.81%) Windows
2 194 (27.44%) Windows Server
3 183 (25.88%) Windows 10
4 134 (18.95%) Windows 7
5 95 (13.44%) Windows Server 2012
6 90 (12.73%) Linux
7 77 (10.89%) Windows Server 2016
8 50 (7.07%) Windows 8
9 45 (6.36%) Windows Server 2008
10 25 (3.54%) Apple iOS
11 23 (3.25%) Windows XP
12 20 (2.83%) Unix
13 14 (1.98%) Android
14 12 (1.70%) Solaris
15 11 (1.56%) CentOS
16 8 (1.13%) Mac OS X
16 8 (1.13%) Windows Server 2003
17 7 (0.99%) Debian
17 7 (0.99%) Mac OS
17 7 (0.99%) Windows Server 2019
Processes & Methodologies
1 131 (18.53%) ITIL
2 93 (13.15%) Problem-Solving
3 52 (7.36%) Infrastructure Engineering
4 43 (6.08%) Break/Fix
5 32 (4.53%) Asset Management
6 29 (4.10%) Incident Management
7 28 (3.96%) Service Management
8 25 (3.54%) Time Management
9 23 (3.25%) ITSM
10 21 (2.97%) CRM
11 18 (2.55%) Change Management
11 18 (2.55%) Project Management
11 18 (2.55%) Ticket Management
12 16 (2.26%) High Availability
13 15 (2.12%) Service Delivery
13 15 (2.12%) Stakeholder Management
13 15 (2.12%) Statistics
14 13 (1.84%) Agile Software Development
14 13 (1.84%) DevOps
14 13 (1.84%) Migration
Programming Languages
1 120 (16.97%) SQL
2 34 (4.81%) PowerShell
3 16 (2.26%) Java
4 12 (1.70%) Python
5 10 (1.41%) JavaScript
6 7 (0.99%) Bash Shell
6 7 (0.99%) C
6 7 (0.99%) Perl
6 7 (0.99%) T-SQL
7 6 (0.85%) PL/SQL
8 4 (0.57%) AppleScript
8 4 (0.57%) C#
9 3 (0.42%) C++
9 3 (0.42%) Ruby
9 3 (0.42%) Shell Script
9 3 (0.42%) VB
10 2 (0.28%) Assembly Language
10 2 (0.28%) COBOL
10 2 (0.28%) PL/1
10 2 (0.28%) VBScript
Qualifications
1 77 (10.89%) Security Cleared
2 60 (8.49%) Degree
3 58 (8.20%) Cisco Certification
4 53 (7.50%) Microsoft Certification
5 46 (6.51%) CCNA
6 42 (5.94%) A+ Certification
7 41 (5.80%) SC Cleared
8 36 (5.09%) MCSE
9 34 (4.81%) CCNP
10 27 (3.82%) MCP
11 24 (3.39%) MCSA
12 12 (1.70%) JNCIS
13 11 (1.56%) ITIL Certification
14 10 (1.41%) Numerate Degree
15 9 (1.27%) DV Cleared
15 9 (1.27%) Network+ Certification
16 8 (1.13%) JNCIA
17 7 (0.99%) MCITP
17 7 (0.99%) RHCE
18 6 (0.85%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 74 (10.47%) SLA
2 7 (0.99%) ISO/IEC 27001
3 3 (0.42%) PCI DSS
4 2 (0.28%) ISO 22301
4 2 (0.28%) ISO/IEC 20000
4 2 (0.28%) QA
5 1 (0.14%) Cyber Essentials
5 1 (0.14%) Cyber Essentials PLUS
5 1 (0.14%) GDPR
5 1 (0.14%) ISO 9001
System Software
1 277 (39.18%) Active Directory
2 80 (11.32%) VMware Infrastructure
3 66 (9.34%) Hyper-V
4 26 (3.68%) VMware ESXi
5 17 (2.40%) Virtual Machines
6 15 (2.12%) VirtualBox
7 13 (1.84%) VMware Workstation
8 11 (1.56%) Firmware
9 10 (1.41%) Docker
9 10 (1.41%) Virtual Servers
10 9 (1.27%) Terminal Services
11 8 (1.13%) XenApp
12 7 (0.99%) vSphere
13 6 (0.85%) NFS
14 3 (0.42%) Apache ZooKeeper
14 3 (0.42%) Microsoft Virtual Server
14 3 (0.42%) Virtual Desktop
15 2 (0.28%) Terminal Server
15 2 (0.28%) XenDesktop
16 1 (0.14%) Microsoft App-V
Systems Management
1 57 (8.06%) SCCM
2 12 (1.70%) Ansible
2 12 (1.70%) Microsoft Intune
3 7 (0.99%) Backup Exec
3 7 (0.99%) Cisco UCCX
3 7 (0.99%) Tivoli Storage Manager
3 7 (0.99%) WSUS
4 6 (0.85%) Cisco CUCM
4 6 (0.85%) NetBackup
4 6 (0.85%) Norton AntiVirus
4 6 (0.85%) SCOM
5 5 (0.71%) Opscode Chef
6 4 (0.57%) cPanel
6 4 (0.57%) FortiGate
6 4 (0.57%) Jamf Pro
7 3 (0.42%) OpenView
7 3 (0.42%) Puppet
7 3 (0.42%) ServiceCenter
8 2 (0.28%) Kubernetes
8 2 (0.28%) Terraform
Vendors
1 314 (44.41%) Microsoft
2 131 (18.53%) VMware
3 93 (13.15%) Cisco
4 48 (6.79%) Citrix
5 40 (5.66%) HP
6 34 (4.81%) Oracle
7 33 (4.67%) Apple
8 28 (3.96%) Juniper
9 20 (2.83%) Dell
10 19 (2.69%) Veeam
11 16 (2.26%) CheckPoint
12 12 (1.70%) NetApp
13 11 (1.56%) ServiceNow
14 10 (1.41%) F5
14 10 (1.41%) McAfee
15 9 (1.27%) SolarWinds
16 8 (1.13%) Meraki
16 8 (1.13%) Palo Alto
16 8 (1.13%) Remedy
17 7 (0.99%) Snow