Period
to 17 November 2017

The median annual salary for a Technical Support Analyst was £32,500 in advertised job vacancies in West Sussex during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
South East > West Sussex
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 146 147 152
Rank change year-on-year +1 +5 -18
Permanent jobs requiring a Technical Support Analyst 4 5 16
As % of all permanent IT jobs advertised in West Sussex 0.19% 0.20% 0.61%
As % of the Job Titles category 0.20% 0.21% 0.62%
Number of salaries quoted 4 5 16
West Sussex median annual salary £32,500 £35,000 £25,500
Median salary % change year-on-year -7.14% +37.25% -27.14%
10th Percentile £28,400 £26,300 £23,750
90th Percentile £32,750 £35,000 £41,250
South East median annual salary £27,500 £25,000 £27,000
% change year-on-year +10.00% -7.41% -12.90%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2010 2358 2577
% of permanent IT jobs with a recognized job title 95.94% 96.24% 98.06%
Number of salaries quoted 1773 2165 2260
West Sussex median annual salary £43,750 £45,000 £42,500
Median salary % change year-on-year -2.78% +5.88% +6.25%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £62,250 £62,500 £58,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Technical Support Analyst
Job Vacancy Trend in West Sussex

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Technical Support Analyst in West Sussex

Technical Support Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in West Sussex.

Salary trend for Technical Support Analyst in West Sussex

Technical Support Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the West Sussex region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +21 3 £32,500 +54.76% 2
Technical Support Analyst
South East

Technical Support Analyst Skill Set
Top 14 Co-occurring IT Skills in West Sussex

For the 6 months to 17 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring Technical Support Analyst in the job title.

1 3 (75.00%) ITIL
1 3 (75.00%) French Language
1 3 (75.00%) German Language
1 3 (75.00%) Italian Language
1 3 (75.00%) Spanish Language
2 1 (25.00%) Windows Server 2012
2 1 (25.00%) Windows Server
2 1 (25.00%) Windows
2 1 (25.00%) DHCP
2 1 (25.00%) DNS
2 1 (25.00%) Active Directory
2 1 (25.00%) Firewall
2 1 (25.00%) VMware
2 1 (25.00%) WSUS

Technical Support Analyst Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
1 1 (25.00%) Firewall
General
1 3 (75.00%) French Language
1 3 (75.00%) German Language
1 3 (75.00%) Italian Language
1 3 (75.00%) Spanish Language
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
1 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 3 (75.00%) ITIL
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) WSUS
Vendors
1 1 (25.00%) VMware