1 to 25 of 33 Customer Engagement Jobs in the South West

to homes and businesses throughout the region. Our aim is to attract, develop and retain colleagues with a unique combination of local knowledge and technical expertise who put the customer at the heart of the business. Wildanet, building careers from the Southwest to anywhere. Job Title: Customer Experience Manager Salary: £32,000 - £35,000 DOE per annum Additional … support/Complimentary tea and coffee in the office/Attractive holiday package/Free Broadband (after probation has been passed). Location: Liskeard Office Role Purpose: As the Customer Experience Manager and a key member of the Customer Experience team, you will play a key role in ensuring that Wildanet offers an excellent customer experience throughout … the customer journey and lifecycle that anticipates and addresses our customers' needs and eliminates the need to contact Wildanet for help and support. This role will also lead the development and execution of outbound customer engagement strategies, ensuring proactive communication, complaint resolution, and quality assurance across all customer touchpoints. Main Responsibilities The Customer Experience Manager More ❯

Team. As part of Pinnacle’s Pre-Sales team, you will play a pivotal role in driving the success of our sales efforts. You will be responsible for understanding customer needs, collaborating with various internal departments, and crafting compelling solutions that address customer challenges. You will deliver effective presentations, demonstrations, and proposals to potential customers, ultimately contributing to … the growth and profitability of Pinnacle. Key responsibilities Customer Engagement Collaborate with sales, marketing, and product teams to understand customer needs and align pre-sales efforts with overall business strategies. Engage with potential customers to gather requirements, understand pain points, and effectively communicate how our solutions can address their needs. Solution Development Work closely with the authors … and Pinnacle’s professional service teams to design and demonstrate solutions that meet customer requirement. Craft and deliver tailored presentations, demonstrations, and proof-of-concepts that showcase the value and capabilities of our products and services. Proposal Creation Working with the New Customer Acquisition (NCA) and Customer Account Management (CAM) teams to oversee the creation of detailed More ❯

Lead levels available £45k to £95k DoE plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious client to work … look forward to hearing from you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning More ❯

merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems … employees for personal and professional success. What's Exciting About The Role We are transforming the way we support our global customers, and we're looking for a Global Customer Success Manager (CSM), Enterprise to play a key role in driving customer satisfaction, retention, and operational excellence across Verifone's worldwide network. You will serve as the primary … onboarding through steady-state operations, ensuring they achieve their business objectives and receive best-in-class support at every stage. You will act as a trusted advisor - proactively tracking customer health, identifying opportunities for improvement, resolving escalations, and coordinating internally to deliver seamless global support. This is a highly visible, relationship-driven role that sits at the intersection of More ❯

Experienced Application Engineer required for Precision Engineering company based in Plymouth. Working within Customer Application Engineering, the successful candidate will be responsible for supporting customers and regional sales teams, facilitating the development of new business, the subsequent introduction of new products, and continuously developing an understanding of the applications and markets in which our client operates.The successful candidate must … prepared to travel, as this role will involve both UK and International travel on a frequent basis. Key Responsibilities will include: Act as the technical-commercial interface with the customer, ensuring customer requirements are clearly understood, assessed, and translated into deliverable solutions. Represent the company at customer meetings, industry events, and international exhibitions, acting as a brand … ambassador and technical advisor. Build and maintain strong relationships with key accounts and prospects to uncover new opportunities and increase customer satisfaction. Analyse and interpret customer specifications to support the development of bespoke product proposals and ensure alignment with application needs. Collaborate with export control teams to classify products under UK export regulations Support the early-stage design More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview - Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview - Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product More ❯

in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with … strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement … updates Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile-first design principles Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates Ensure best practices in SEO, accessibility, mobile experience, and site performance Analytics & Reporting Analysis of ecommerce KPIs More ❯

for driving all aspects of marketing and events that engage, attract, and convert end-user customers. This is a unique opportunity to shape and grow a new direct-to- customer strategy (GT Time),working closely with Sales and Product teams to deliver powerful, measurable results. The successful candidate will thrive on connecting directly with customers and creating compelling marketing … time clocks and the compliance advantages of our solution. Develop and execute marketing strategies aimed at end-user acquisition and engagement. Plan and manage events such as exhibitions and customer workshops, from concept to delivery. Create high-impact marketing content that resonates with HR, operations, and IT professionals at organisations using Oracle, SAP, and Workday HCM systems, including whitepapers … studies, and landing pages. Manage and grow our direct communication channels, including website,email newsletters, and social media. Design and implement lead nurturing programs to guide prospects through the customer journey. Collaborate with the Sales team to support customer-focused initiatives and ensure marketing aligns with sales goals. Measure, report, and optimise marketing performance to continuously improve ROI. More ❯

scalable technical and digital strategy. Define future-state architectures and technology roadmaps. Lead enterprise-wide governance for architecture compliance. Champion emerging technologies (AI, ML, IoT) to enhance performance and customer engagement. Manage vendor relationships and ensure regulatory compliance. Lead and mentor a high-performing architecture team. Ideal Candidate: Proven leadership in IT strategy and enterprise architecture. Strong experience in More ❯

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex projects and bids concurrently. Strong More ❯

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex projects and bids concurrently. Strong More ❯

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex projects and bids concurrently. Strong More ❯

full software lifecycle—from requirements gathering to deployment and maintenance Ensure high-quality delivery of product components and systems that meet agreed time, scope, and budget parameters Technical Discussions & Customer Engagement Participate in and contribute to technical discussions with team members, delivery management, and technical leads Support stakeholder engagement by eliciting requirements, refining user stories, and ensuring More ❯

full software lifecycle—from requirements gathering to deployment and maintenance Ensure high-quality delivery of product components and systems that meet agreed time, scope, and budget parameters Technical Discussions & Customer Engagement Participate in and contribute to technical discussions with team members, delivery management, and technical leads Support stakeholder engagement by eliciting requirements, refining user stories, and ensuring More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers a … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure … records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper recycling or disposal of items that cannot be economically repaired Customer Interaction: Engage with customers in-store and via social media, providing updates, handling inquiries, and facilitating smooth repair processes Issue Escalation: Communicate challenging repairs or customer issues to More ❯

a Business Development Executive to support our vendor business leads and help turn strategic plans into tangible results. You'll be the engine behind sales enablement, pipeline precision, and customer engagement - making sure every initiative lands with impact. We're not here to sell you a job. We're here to invite you into a culture that values … out activity and promotional performance. Support execution of business and marketing plans. Identify and deliver training opportunities for customers and internal teams. Act as the point of escalation for customer care issues. Guide development of web tools and vendor microsites. Communicate product info, pricing, and promotions to internal and external stakeholders. Run call-out days and promote TD SYNNEX … s e-business services. Engage directly with customers as needed. What You'll Bring A customer-first mindset and strong communication skills. Confidence influencing sales teams and driving structured activity. A proactive approach to work with, initiative, and a passion for learning. Familiarity with core Microsoft tools (Word, Excel, PowerPoint, Outlook). If you're excited by the idea More ❯

I am looking for a junior to mid level Dynamics 365 CE Developer to join a collaborative team working on the design, development, and support of D365 Customer Engagement solutions. My client is an end user, and the role can be mainly remote based with two days in the office a month (Warwickshire). **Please note that in … support and perform software upgrades Ensure code quality through peer reviews and adherence to security standards Requirements: Minimum 18 months' hands-on experience with Dynamics 365 CE (Sales/Customer Service Strong knowledge of SQL and SSIS (or other integration tools like KingswaySoft) Experience with C#/.NET, JavaScript, and debugging plug-ins/workflows Familiarity with Agile delivery More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

a STEM educational background) - Experience making changes to low-code or configurable applications - A background in application & system engineering, software development or technical change and release - Excellent communication and customer engagement skills - JSON file format understanding - A real passion for learning the latest technology and a desire to progress quickly This Solutions Engineer will receive the following: - Starting More ❯

Digital Transformation Client Support Specialist to join our Adobe team and help business partners embrace the power of digital integration. This is a great opportunity to combine technical curiosity, customer engagement skills, and problem-solving mindset while working with one of the world’s most creative and forward-thinking tech companies. Your Day-to-Day: Engage with Adobe More ❯

low-level driver development NXP IMX Platform experience Expect your work to change from week to week as new challenges come in. You’ll collaborate with hardware engineers, lead customer engagements, and help bring complex vision-based products to life. For consideration, please apply More ❯

low-level driver development NXP IMX Platform experience Expect your work to change from week to week as new challenges come in. You’ll collaborate with hardware engineers, lead customer engagements, and help bring complex vision-based products to life. For consideration, please apply More ❯

low-level driver development NXP IMX Platform experience Expect your work to change from week to week as new challenges come in. You’ll collaborate with hardware engineers, lead customer engagements, and help bring complex vision-based products to life. For consideration, please apply More ❯

sound business cases Comfortable navigating internal gate review processes and leading capture efforts through bid lifecycle Experience forming strategic partnerships and collaborations to improve win probability (Pwin) Understanding of customer challenges and ability to act as a trusted partner in complex programme delivery Experience working within or alongside modern software development teams in mission-critical environments Familiarity with Shipley … activity, ensuring opportunities are rigorously qualified and aligned to strategic goals Acting as Capture Manager on key pursuits, including managing internal bid reviews and approval processes Supporting or leading customer engagement and relationship development to shape future opportunities Developing effective partnerships with industry collaborators to increase competitiveness Contributing to growth strategy and pipeline reviews Working closely with Business More ❯