Period
to 20 November 2017

The median annual salary for a Technical Support was £22,500 in advertised job vacancies in Wiltshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South West > Wiltshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 104 95 125
Rank change year-on-year -9 +30 0
Permanent jobs requiring a Technical Support 14 28 18
As % of all permanent IT jobs advertised in Wiltshire 0.90% 1.66% 0.83%
As % of the Job Titles category 0.92% 1.70% 0.85%
Number of salaries quoted 14 25 17
Wiltshire median annual salary £22,500 £32,500 £37,500
Median salary % change year-on-year -30.77% -13.33% +41.51%
10th Percentile £19,500 £21,250 £21,250
90th Percentile £50,940 £37,750 £51,250
South West median annual salary £23,500 £29,000 £27,500
% change year-on-year -18.97% +5.45% +3.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wiltshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wiltshire
Permanent vacancies in Wiltshire with a recognized job title 1520 1649 2120
% of permanent IT jobs with a recognized job title 97.75% 97.52% 97.20%
Number of salaries quoted 1282 1412 1871
Wiltshire median annual salary £40,000 £38,750 £40,000
Median salary % change year-on-year +3.23% -3.13% +5.26%
10th Percentile £24,000 £22,500 £25,250
90th Percentile £60,000 £56,973 £60,000
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

Technical Support
Job Vacancy Trend in Wiltshire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Technical Support in Wiltshire

Technical Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Wiltshire.

Salary trend for Technical Support in Wiltshire

Technical Support
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Technical Support in Wiltshire over the 6 months to 20 November 2017.

Salary histogram for Technical Support in Wiltshire

Technical Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Wiltshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +2 10 £32,362 +29.45%
Chippenham +25 4 £21,000 -35.38%
Technical Support
South West

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Wiltshire

For the 6 months to 20 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring Technical Support in the job title.

1 6 (42.86%) HTML
1 6 (42.86%) JavaScript
1 6 (42.86%) CSS
2 3 (21.43%) SLA
2 3 (21.43%) SQL
2 3 (21.43%) Windows
2 3 (21.43%) CRM
2 3 (21.43%) Service Delivery
2 3 (21.43%) NHS
2 3 (21.43%) CMS
2 3 (21.43%) Degree
2 3 (21.43%) JSON
2 3 (21.43%) Umbraco
2 3 (21.43%) Web Design
2 3 (21.43%) HTML5
2 3 (21.43%) CSS3
2 3 (21.43%) KnockoutJS
2 3 (21.43%) Sass
2 3 (21.43%) Twitter Bootstrap
2 3 (21.43%) DBS Check
2 3 (21.43%) Virtual Team
3 2 (14.29%) Amazon AWS
3 2 (14.29%) Proactive Management
3 2 (14.29%) VMware
3 2 (14.29%) Firewall
3 2 (14.29%) Management Information System
3 2 (14.29%) Finance
3 2 (14.29%) VBScript
3 2 (14.29%) SQL Server
3 2 (14.29%) Microsoft

Technical Support Skill Set
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) CMS
1 3 (21.43%) Umbraco
2 1 (7.14%) Exchange Server 2013
Cloud Services
1 2 (14.29%) Amazon AWS
Communications & Networking
1 2 (14.29%) Firewall
2 1 (7.14%) LAN
2 1 (7.14%) TCP/IP
2 1 (7.14%) VPN
Database & Business Intelligence
1 2 (14.29%) SQL Server
General
1 2 (14.29%) Finance
Libraries, Frameworks & Software Standards
1 6 (42.86%) CSS
1 6 (42.86%) HTML
2 3 (21.43%) CSS3
2 3 (21.43%) HTML5
2 3 (21.43%) JSON
2 3 (21.43%) KnockoutJS
2 3 (21.43%) Sass
2 3 (21.43%) Twitter Bootstrap
3 2 (14.29%) Web Services
Miscellaneous
1 3 (21.43%) NHS
1 3 (21.43%) Virtual Team
2 2 (14.29%) Management Information System
3 1 (7.14%) Driving Licence
3 1 (7.14%) iPad
Operating Systems
1 3 (21.43%) Windows
2 1 (7.14%) Windows 10
2 1 (7.14%) Windows Server
2 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 3 (21.43%) CRM
1 3 (21.43%) Service Delivery
1 3 (21.43%) Web Design
2 2 (14.29%) Proactive Management
3 1 (7.14%) Cybersecurity
3 1 (7.14%) Data Encryption
3 1 (7.14%) Data Protection
3 1 (7.14%) Root Cause Analysis
Programming Languages
1 6 (42.86%) JavaScript
2 3 (21.43%) SQL
3 2 (14.29%) VBScript
Qualifications
1 3 (21.43%) DBS Check
1 3 (21.43%) Degree
2 1 (7.14%) MCP
Quality Assurance & Compliance
1 3 (21.43%) SLA
Vendors
1 2 (14.29%) Microsoft
1 2 (14.29%) VMware
2 1 (7.14%) Citrix