The median annual salary for a Technical Support was £22,000 in advertised job vacancies in the South West during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
England / South West
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 212 206 198
Rank change year-on-year -6 -8  
Permanent jobs requiring a Technical Support 30 29 52
As % of all permanent IT jobs advertised in the South West 0.57% 0.55% 0.87%
As % of the Job Titles category 0.58% 0.57% 0.90%
Number of salaries quoted 21 23 38
Median salary £22,000 £27,500 £31,250
Median salary % change year-on-year -20.00% -12.00%  
90% offered a salary of more than £17,000 £21,250 £22,500
10% offered a salary of more than £45,000 £33,750 £42,500
UK excluding London median salary £28,000 £28,000 £28,500
% change year-on-year - -1.75%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5138 5116 5783
As % of all permanent IT job vacancies advertised in the South West 97.09% 97.58% 97.13%
Number of salaries quoted 16476 17695 21961
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £23,250 £23,750 £21,750
10% offered a salary of more than £62,500 £61,250 £61,250
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Technical Support
Job Vacancy Trend in the South West

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Technical Support in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in the South West.

Salary trend for Technical Support in the South West

Technical Support
Salary Histogram in the South West

The salary distribution of IT jobs citing Technical Support in the South West over the 3 months to 28 June 2017.

Salary histogram for Technical Support in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -18 12 £24,000 -12.72% 1
Cornwall - 5 £21,000 -
Devon +8 4 £17,000 -30.61% 1
Wiltshire -9 4 £28,000 -9.67% 2
Somerset -1 3 - - 2
Dorset 0 1 - -
Gloucestershire - 1 £52,500 -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 28 June 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support in the job title.

1 37 (68.52%) Windows
2 25 (46.30%) Microsoft
3 22 (40.74%) Windows Server
4 18 (33.33%) SQL
5 17 (31.48%) Linux
5 17 (31.48%) Active Directory
6 14 (25.93%) ITIL
7 12 (22.22%) TCP/IP
7 12 (22.22%) SLA
8 11 (20.37%) SQL Server
8 11 (20.37%) Windows Server 2012
9 10 (18.52%) Windows 7
10 9 (16.67%) PowerShell
10 9 (16.67%) Microsoft Office
10 9 (16.67%) Unix
11 8 (14.81%) Internet
11 8 (14.81%) Finance
11 8 (14.81%) VMware
11 8 (14.81%) VMware Infrastructure
12 7 (12.96%) Windows 8
12 7 (12.96%) Project Management
12 7 (12.96%) SSL
12 7 (12.96%) Agile Software Development
12 7 (12.96%) Oracle
13 6 (11.11%) ADSL
13 6 (11.11%) Oracle Database
14 5 (9.26%) PROIV
14 5 (9.26%) High Availability
14 5 (9.26%) Windows 10
14 5 (9.26%) Wi-Fi

Technical Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.26%) IIS
2 4 (7.41%) Exchange Server 2013
3 2 (3.70%) SharePoint
3 2 (3.70%) Skype for Business
4 1 (1.85%) Alfresco
4 1 (1.85%) Apache
4 1 (1.85%) Blackberry Enterprise Server
4 1 (1.85%) JBoss
4 1 (1.85%) Joomla!
4 1 (1.85%) MS Exchange
4 1 (1.85%) SharePoint 2013
4 1 (1.85%) WebLogic
4 1 (1.85%) WebSphere
Applications
1 9 (16.67%) Microsoft Office
Business Applications
1 1 (1.85%) Dynamics CRM
Cloud Services
1 4 (7.41%) Microsoft Azure
2 1 (1.85%) GitHub
2 1 (1.85%) Office 365
2 1 (1.85%) SaaS
Communications & Networking
1 12 (22.22%) TCP/IP
2 8 (14.81%) Internet
3 7 (12.96%) SSL
4 6 (11.11%) ADSL
5 5 (9.26%) Broadband
5 5 (9.26%) DHCP
5 5 (9.26%) Firewall
5 5 (9.26%) Wi-Fi
6 4 (7.41%) IPv4
6 4 (7.41%) IPv6
6 4 (7.41%) LDAP
6 4 (7.41%) OSPF
6 4 (7.41%) RIP
7 3 (5.56%) DNS
7 3 (5.56%) FTP
7 3 (5.56%) HTTP
7 3 (5.56%) HTTPS
7 3 (5.56%) LAN
7 3 (5.56%) SMTP
7 3 (5.56%) WAN
Database & Business Intelligence
1 11 (20.37%) SQL Server
2 6 (11.11%) Oracle Database
3 3 (5.56%) Big Data
3 3 (5.56%) SQL Server Reporting Services
4 2 (3.70%) Relational Database
5 1 (1.85%) Data Warehouse
5 1 (1.85%) MongoDB
5 1 (1.85%) MS Access
5 1 (1.85%) Oracle Reports
5 1 (1.85%) SQL Server 2005
Development Applications
1 5 (9.26%) PROIV
2 1 (1.85%) Jenkins
2 1 (1.85%) JIRA
2 1 (1.85%) Maven
2 1 (1.85%) Oracle Forms
2 1 (1.85%) Subversion
General
1 8 (14.81%) Finance
2 3 (5.56%) Retail
3 1 (1.85%) Legal
3 1 (1.85%) Local Government
3 1 (1.85%) Manufacturing
3 1 (1.85%) Military
Libraries, Frameworks & Software Standards
1 3 (5.56%) .NET
1 3 (5.56%) ASP.NET
1 3 (5.56%) COM
2 1 (1.85%) Ajax
2 1 (1.85%) AngularJS
2 1 (1.85%) Backbone.js
2 1 (1.85%) Dojo
2 1 (1.85%) Ember.js
2 1 (1.85%) Hibernate
2 1 (1.85%) HTML
2 1 (1.85%) JPA
2 1 (1.85%) JSP
2 1 (1.85%) React
2 1 (1.85%) SOAP
2 1 (1.85%) Spring
2 1 (1.85%) Spring MVC
2 1 (1.85%) Spring Web Flow
2 1 (1.85%) Web Services
2 1 (1.85%) WSDL
2 1 (1.85%) XML
Miscellaneous
1 4 (7.41%) Computer Science
1 4 (7.41%) Linux Command Line
2 3 (5.56%) PKI
3 1 (1.85%) Analytical Skills
3 1 (1.85%) Blackberry
3 1 (1.85%) Client/Server
3 1 (1.85%) Clustering
3 1 (1.85%) Driving Licence
3 1 (1.85%) iPad
3 1 (1.85%) Management Information System
3 1 (1.85%) Smart Home
3 1 (1.85%) User Experience
Operating Systems
1 37 (68.52%) Windows
2 22 (40.74%) Windows Server
3 17 (31.48%) Linux
4 11 (20.37%) Windows Server 2012
5 10 (18.52%) Windows 7
6 9 (16.67%) Unix
7 7 (12.96%) Windows 8
8 5 (9.26%) AIX
8 5 (9.26%) Solaris
8 5 (9.26%) Windows 10
9 4 (7.41%) Mac OS X
10 2 (3.70%) Windows Server 2008
11 1 (1.85%) Android
11 1 (1.85%) Apple iOS
11 1 (1.85%) CentOS
11 1 (1.85%) Red Hat Enterprise Linux
11 1 (1.85%) Windows Server 2003
Processes & Methodologies
1 14 (25.93%) ITIL
2 7 (12.96%) Agile Software Development
2 7 (12.96%) Project Management
3 5 (9.26%) High Availability
4 4 (7.41%) DevOps
4 4 (7.41%) ITSM
4 4 (7.41%) TDD
5 3 (5.56%) Mathematics
5 3 (5.56%) Multi-Factor Authentication
5 3 (5.56%) Network Architecture
5 3 (5.56%) Patch Management
5 3 (5.56%) PRINCE2
5 3 (5.56%) Service Desk Management
6 2 (3.70%) Data Protection
6 2 (3.70%) ITIL V3
6 2 (3.70%) Security Patching
6 2 (3.70%) Service Delivery
6 2 (3.70%) Two-Factor Authentication
7 1 (1.85%) Android Development
7 1 (1.85%) iOS Development
Programming Languages
1 18 (33.33%) SQL
2 9 (16.67%) PowerShell
3 4 (7.41%) C#
4 2 (3.70%) C
4 2 (3.70%) VBA
5 1 (1.85%) Delphi
5 1 (1.85%) Java
5 1 (1.85%) JavaScript
5 1 (1.85%) Pascal
5 1 (1.85%) PHP
Qualifications
1 4 (7.41%) Microsoft Certification
2 3 (5.56%) Security Cleared
3 2 (3.70%) DV Cleared
3 2 (3.70%) MCP
3 2 (3.70%) SC Cleared
4 1 (1.85%) CCENT
4 1 (1.85%) CCNA
4 1 (1.85%) Cisco Certification
4 1 (1.85%) MCSE
4 1 (1.85%) Network+ Certification
4 1 (1.85%) Numerate Degree
4 1 (1.85%) Postgraduate
4 1 (1.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (22.22%) SLA
2 1 (1.85%) Data Quality
2 1 (1.85%) ISO/IEC 20000
2 1 (1.85%) ISO/IEC 27001
System Software
1 17 (31.48%) Active Directory
2 8 (14.81%) VMware Infrastructure
3 2 (3.70%) Hyper-V
4 1 (1.85%) DFS Replication
4 1 (1.85%) Microsoft App-V
4 1 (1.85%) Virtual Desktop
4 1 (1.85%) Virtual Machines
Systems Management
1 3 (5.56%) WSUS
2 1 (1.85%) Backup Exec
2 1 (1.85%) Microsoft Data Protection Manager
2 1 (1.85%) Nagios
2 1 (1.85%) SCCM
2 1 (1.85%) SCDPM
2 1 (1.85%) SCOM
2 1 (1.85%) SCOrch
2 1 (1.85%) SCSM
2 1 (1.85%) SCVMM
Vendors
1 25 (46.30%) Microsoft
2 8 (14.81%) VMware
3 7 (12.96%) Oracle
4 4 (7.41%) Cisco
5 2 (3.70%) Citrix
5 2 (3.70%) Dell
6 1 (1.85%) Apple
6 1 (1.85%) ArcSight
6 1 (1.85%) Autodesk
6 1 (1.85%) Avaya
6 1 (1.85%) HP
6 1 (1.85%) IBM
6 1 (1.85%) Informatica
6 1 (1.85%) Lumension
6 1 (1.85%) Red Hat
6 1 (1.85%) SolarWinds
6 1 (1.85%) Veeam
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