The median annual salary for a Technical Support was £29,000 in advertised job vacancies in the South West during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Technical Support
England / South West
Rank 214 209 202
Rank change year-on-year -5 -7  
Permanent jobs requiring a Technical Support 24 44 41
As % of all permanent IT jobs advertised in the South West 0.47% 0.75% 0.69%
As % of the Job Titles category 0.49% 0.77% 0.70%
Number of salaries quoted 21 35 36
Median salary £29,000 £29,000 £32,500
Median salary % change year-on-year - -10.76%  
90% offered a salary of more than £20,000 £23,100 £22,500
10% offered a salary of more than £35,000 £34,000 £42,500
UK excluding London median salary £27,500 £29,000 £30,000
% change year-on-year -5.17% -3.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4916 5684 5841
As % of all permanent IT job vacancies advertised in the South West 96.66% 96.72% 97.72%
Number of salaries quoted 4103 4696 4888
Median salary £40,000 £39,500 £37,500
Median salary % change year-on-year +1.26% +5.33%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,648 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the South West

Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in the South West.

Salary trend for Technical Support in the South West

Technical Support
Salary Histogram in the South West

The salary distribution of IT jobs citing Technical Support in the South West over the 3 months to 25 March 2017.

Salary histogram for Technical Support in the South West

Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South West region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +8 9 £30,000 +9.09% 2
Wiltshire +1 5 £32,500 +4.83% 1
Devon -1 4 £20,500 -29.31%
Somerset -9 3 £26,000 -9.95%
Dorset +31 2 £40,175 +46.09%
Cornwall - 1 - - 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 March 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Technical Support in the job title.

1 28 (50.91%) Windows
2 20 (36.36%) Linux
2 20 (36.36%) SQL
3 19 (34.55%) Active Directory
4 18 (32.73%) Microsoft
5 15 (27.27%) SQL Server
5 15 (27.27%) Windows Server
6 14 (25.45%) Oracle
6 14 (25.45%) Unix
7 13 (23.64%) Firewall
8 11 (20.00%) Finance
8 11 (20.00%) SLA
9 10 (18.18%) ITIL
10 9 (16.36%) TCP/IP
10 9 (16.36%) High Availability
10 9 (16.36%) Windows Server 2012
10 9 (16.36%) Exchange Server 2013
11 8 (14.55%) VMware Infrastructure
11 8 (14.55%) PowerShell
11 8 (14.55%) MS Exchange
11 8 (14.55%) JBoss
11 8 (14.55%) VMware
12 7 (12.73%) Sophos
12 7 (12.73%) AIX
12 7 (12.73%) Apache
12 7 (12.73%) VBA
12 7 (12.73%) Java
12 7 (12.73%) Oracle Database
13 6 (10.91%) Android Development
13 6 (10.91%) iOS Development

Technical Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (16.36%) Exchange Server 2013
2 8 (14.55%) JBoss
2 8 (14.55%) MS Exchange
3 7 (12.73%) Apache
4 6 (10.91%) Alfresco
4 6 (10.91%) Joomla!
4 6 (10.91%) WebLogic
4 6 (10.91%) WebSphere
5 1 (1.82%) Blackberry Enterprise Server
5 1 (1.82%) GlassFish
5 1 (1.82%) IBM Domino
5 1 (1.82%) IBM Notes
5 1 (1.82%) Mule
5 1 (1.82%) SharePoint
5 1 (1.82%) Tomcat
Applications
1 5 (9.09%) MS Excel
2 4 (7.27%) MS Office
Business Applications
1 1 (1.82%) Dynamics CRM
1 1 (1.82%) ResourceLink
Cloud Services
1 6 (10.91%) GitHub
2 1 (1.82%) Microsoft Azure
2 1 (1.82%) Office 365
2 1 (1.82%) SaaS
Communications & Networking
1 13 (23.64%) Firewall
2 9 (16.36%) TCP/IP
3 5 (9.09%) DNS
3 5 (9.09%) LDAP
4 4 (7.27%) IPv4
4 4 (7.27%) IPv6
4 4 (7.27%) OSPF
4 4 (7.27%) RIP
4 4 (7.27%) SSL
5 2 (3.64%) Extranet
6 1 (1.82%) ADSL
6 1 (1.82%) LAN
6 1 (1.82%) PABX
6 1 (1.82%) Reverse Proxy
6 1 (1.82%) SAN
6 1 (1.82%) VoIP
6 1 (1.82%) WAN
6 1 (1.82%) Wi-Fi
Database & Business Intelligence
1 15 (27.27%) SQL Server
2 7 (12.73%) Oracle Database
3 6 (10.91%) MongoDB
3 6 (10.91%) MS Access
4 1 (1.82%) Big Data
4 1 (1.82%) Data Warehouse
4 1 (1.82%) QlikView
4 1 (1.82%) Relational Database
Development Applications
1 6 (10.91%) Jenkins
1 6 (10.91%) Maven
1 6 (10.91%) Oracle Forms
1 6 (10.91%) PROIV
1 6 (10.91%) Subversion
2 1 (1.82%) Eclipse
General
1 11 (20.00%) Finance
2 1 (1.82%) Banking
2 1 (1.82%) Local Government
2 1 (1.82%) Retail
Libraries, Frameworks & Software Standards
1 6 (10.91%) Ajax
1 6 (10.91%) AngularJS
1 6 (10.91%) Backbone.js
1 6 (10.91%) Dojo
1 6 (10.91%) Ember.js
1 6 (10.91%) Hibernate
1 6 (10.91%) HTML
1 6 (10.91%) JPA
1 6 (10.91%) JSP
1 6 (10.91%) React
1 6 (10.91%) SOAP
1 6 (10.91%) Spring
1 6 (10.91%) Spring MVC
1 6 (10.91%) Spring Web Flow
1 6 (10.91%) Web Services
1 6 (10.91%) WSDL
1 6 (10.91%) XML
2 3 (5.45%) COM
3 1 (1.82%) SAML
Miscellaneous
1 4 (7.27%) Linux Command Line
2 3 (5.45%) Analytical Skills
2 3 (5.45%) Replication
3 2 (3.64%) Clustering
3 2 (3.64%) Driving Licence
4 1 (1.82%) Blackberry
4 1 (1.82%) Embedded Systems
4 1 (1.82%) PDA
4 1 (1.82%) Smartphone
Operating Systems
1 28 (50.91%) Windows
2 20 (36.36%) Linux
3 15 (27.27%) Windows Server
4 14 (25.45%) Unix
5 9 (16.36%) Windows Server 2012
6 7 (12.73%) AIX
7 6 (10.91%) Android
7 6 (10.91%) Apple iOS
7 6 (10.91%) Solaris
8 4 (7.27%) Mac OS X
8 4 (7.27%) Windows 7
9 3 (5.45%) Windows 10
10 2 (3.64%) Windows 8
10 2 (3.64%) Windows Server 2008
Processes & Methodologies
1 10 (18.18%) ITIL
2 9 (16.36%) High Availability
3 6 (10.91%) Android Development
3 6 (10.91%) iOS Development
3 6 (10.91%) Mobile Development
3 6 (10.91%) MVC
3 6 (10.91%) Open Source
3 6 (10.91%) Release Management
3 6 (10.91%) Service Delivery
4 4 (7.27%) Analytics
5 3 (5.45%) Campaign Management
5 3 (5.45%) Continuous Improvement
6 2 (3.64%) Conflict Management
6 2 (3.64%) CRM
6 2 (3.64%) ITIL V3
6 2 (3.64%) Mathematics
6 2 (3.64%) Multi-Factor Authentication
6 2 (3.64%) Security Patching
6 2 (3.64%) Service Management
6 2 (3.64%) Two-Factor Authentication
Programming Languages
1 20 (36.36%) SQL
2 8 (14.55%) PowerShell
3 7 (12.73%) Java
3 7 (12.73%) VBA
4 6 (10.91%) Delphi
4 6 (10.91%) JavaScript
4 6 (10.91%) Pascal
4 6 (10.91%) PHP
5 4 (7.27%) C
6 2 (3.64%) C++
7 1 (1.82%) C#
Qualifications
1 6 (10.91%) SC Cleared
1 6 (10.91%) Security Cleared
2 4 (7.27%) Microsoft Certification
3 2 (3.64%) MCP
4 1 (1.82%) Degree
4 1 (1.82%) MCSE
4 1 (1.82%) Postgraduate
4 1 (1.82%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (20.00%) SLA
2 1 (1.82%) Data Quality
2 1 (1.82%) ISO/IEC 27001
System Software
1 19 (34.55%) Active Directory
2 8 (14.55%) VMware Infrastructure
3 3 (5.45%) Hyper-V
4 2 (3.64%) Virtual Desktop
Systems Management
1 6 (10.91%) Nagios
2 2 (3.64%) WSUS
3 1 (1.82%) Backup Exec
3 1 (1.82%) Ganglia
3 1 (1.82%) Netcool
Vendors
1 18 (32.73%) Microsoft
2 14 (25.45%) Oracle
3 8 (14.55%) VMware
4 7 (12.73%) Sophos
5 6 (10.91%) IBM
6 2 (3.64%) Cisco
6 2 (3.64%) Citrix
7 1 (1.82%) AppDynamics
7 1 (1.82%) Apple
7 1 (1.82%) Dell
7 1 (1.82%) HP
7 1 (1.82%) IFS
7 1 (1.82%) Informatica
7 1 (1.82%) Jaspersoft
7 1 (1.82%) Lotus
7 1 (1.82%) NetApp
7 1 (1.82%) ServiceNow
7 1 (1.82%) Veeam
Swindon
Computer Futures
Salary: competitive
Posted: 3 days ago
Bristol, Avon
Xist4 IT Recruitment
Salary: Competitive
Posted: 5 days ago
Bristol, Avon
Aviva
Salary: Competitive
Posted: 8 days ago
Falmouth, Cornwall
Falmouth University
Posted: 11 days ago