Customer Experience Jobs in Wolverhampton

Customer Experience (CX)
West Midlands > Wolverhampton

The following table provides summary statistics for permanent job vacancies advertised in Wolverhampton with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 26 - 21
Rank change year-on-year - - +5
Permanent jobs citing Customer Experience 7 0 1
As % of all permanent jobs advertised in Wolverhampton 4.73% - 1.11%
As % of the Processes & Methodologies category 4.96% - 1.22%
Number of salaries quoted 7 0 1
10th Percentile £19,500 - -
25th Percentile £19,875 - £21,750
Median annual salary (50th Percentile) £21,500 - £23,500
75th Percentile £55,875 - £25,250
90th Percentile £89,000 - -
West Midlands median annual salary £42,250 £50,000 £55,000
% change year-on-year -15.50% -9.09% -12.00%

All Process and Methodology Skills
Wolverhampton

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wolverhampton with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 141 234 82
As % of all permanent jobs advertised in Wolverhampton 95.27% 97.10% 91.11%
Number of salaries quoted 114 78 55
10th Percentile £24,000 £29,600 £26,250
25th Percentile £35,938 £35,313 £31,250
Median annual salary (50th Percentile) £53,500 £50,000 £45,000
Median % change year-on-year +7.00% +11.11% -
75th Percentile £62,500 £57,500 £52,500
90th Percentile £70,000 £70,000 £62,250
West Midlands median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Customer Experience
Job Vacancy Trend in Wolverhampton

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Wolverhampton.

Job vacancy trend for Customer Experience in Wolverhampton

Customer Experience
Salary Trend in Wolverhampton

3-month moving average salary quoted in jobs citing Customer Experience in Wolverhampton.

Salary trend for Customer Experience in Wolverhampton

Customer Experience
Salary Histogram in Wolverhampton

Salary distribution for jobs citing Customer Experience in Wolverhampton over the 6 months to 29 April 2024.

Salary histogram for Customer Experience in Wolverhampton

Customer Experience
Co-occurring Skills and Capabilities in Wolverhampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (100.00%) SharePoint
Applications
1 2 (28.57%) Microsoft Office
Cloud Services
1 5 (71.43%) Azure
1 5 (71.43%) Microsoft 365
2 3 (42.86%) Entra ID
3 2 (28.57%) AWS
Communications & Networking
1 5 (71.43%) DNS
2 3 (42.86%) DHCP
2 3 (42.86%) Firewall
General
1 3 (42.86%) Social Skills
2 2 (28.57%) Finance
Job Titles
1 3 (42.86%) IT Engineer
1 3 (42.86%) IT Support
1 3 (42.86%) IT Support Engineer
1 3 (42.86%) Support Engineer
2 2 (28.57%) 1st Line Service Desk Analyst
2 2 (28.57%) Analyst
2 2 (28.57%) Head of Infrastructure
2 2 (28.57%) Head of Operations
2 2 (28.57%) Head of Technical Operations
2 2 (28.57%) Service Analyst
2 2 (28.57%) Service Desk Analyst
Miscellaneous
1 2 (28.57%) Data Centre
1 2 (28.57%) Self-Motivation
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Mac OS
2 3 (42.86%) Windows Server
2 3 (42.86%) Windows Server 2012
2 3 (42.86%) Windows Server 2016
Processes & Methodologies
1 3 (42.86%) Threat Management
2 2 (28.57%) Budgeting and Forecasting
2 2 (28.57%) Coaching
2 2 (28.57%) Continuous Improvement
2 2 (28.57%) Customer Service
2 2 (28.57%) ITIL
2 2 (28.57%) Mentoring
2 2 (28.57%) People Management
2 2 (28.57%) Performance Management
2 2 (28.57%) Project Management
2 2 (28.57%) Quality Management
2 2 (28.57%) Release Management
2 2 (28.57%) Service Delivery
2 2 (28.57%) Waterfall
Qualifications
1 3 (42.86%) A+ Certification
1 3 (42.86%) Microsoft Certification
1 3 (42.86%) Network+ Certification
Quality Assurance & Compliance
1 2 (28.57%) QA
System Software
1 5 (71.43%) Active Directory
2 3 (42.86%) Hyper-V
3 2 (28.57%) Virtual Desktop
3 2 (28.57%) VMware Infrastructure
Vendors
1 5 (71.43%) Citrix
1 5 (71.43%) Microsoft
2 3 (42.86%) ConnectWise
3 2 (28.57%) VMware