Period
to 22 November 2017

The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in Wolverhampton during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Midlands > Wolverhampton
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 12 33 29
Rank change year-on-year +21 -4 -11
Permanent jobs requiring a Support Analyst 20 1 8
As % of all permanent IT jobs advertised in Wolverhampton 11.90% 0.56% 3.45%
As % of the Job Titles category 11.98% 0.58% 3.49%
Number of salaries quoted 20 1 11
Wolverhampton median annual salary £26,000 £33,500 £27,500
Median salary % change year-on-year -22.39% +21.82% -31.25%
West Midlands median annual salary £26,000 £28,000 £28,550
% change year-on-year -7.14% -1.93% +3.52%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Wolverhampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Wolverhampton
Permanent vacancies in Wolverhampton with a recognized job title 167 173 229
% of permanent IT jobs with a recognized job title 99.40% 97.19% 98.71%
Number of salaries quoted 141 155 187
Wolverhampton median annual salary £34,500 £35,000 £32,500
Median salary % change year-on-year -1.43% +7.69% -7.14%
10th Percentile £26,000 £20,000 £21,550
90th Percentile £60,750 £53,500 £57,500
West Midlands median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Wolverhampton

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Wolverhampton.

Job vacancy trend for Support Analyst in Wolverhampton

Support Analyst
Salary Trend in Wolverhampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Wolverhampton.

Salary trend for Support Analyst in Wolverhampton

Support Analyst Skill Set
Top 16 Co-occurring IT Skills in Wolverhampton

For the 6 months to 22 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wolverhampton region featuring Support Analyst in the job title.

1 17 (85.00%) Knowledge Management
1 17 (85.00%) ABAP
1 17 (85.00%) SAP
1 17 (85.00%) ITIL
1 17 (85.00%) Remedy
1 17 (85.00%) SAP EWM
1 17 (85.00%) Root Cause Analysis
2 2 (10.00%) Data Structures
2 2 (10.00%) HTML
2 2 (10.00%) CRM
2 2 (10.00%) SharePoint
2 2 (10.00%) Business Intelligence
2 2 (10.00%) CSS
2 2 (10.00%) Dynamics CRM
3 1 (5.00%) Windows
3 1 (5.00%) Windows 10

Support Analyst Skill Set
Co-occurring IT Skills in Wolverhampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) SharePoint
Business Applications
1 17 (85.00%) SAP EWM
2 2 (10.00%) Dynamics CRM
Libraries, Frameworks & Software Standards
1 2 (10.00%) CSS
1 2 (10.00%) HTML
Miscellaneous
1 2 (10.00%) Data Structures
Operating Systems
1 1 (5.00%) Windows
1 1 (5.00%) Windows 10
Processes & Methodologies
1 17 (85.00%) ITIL
1 17 (85.00%) Knowledge Management
1 17 (85.00%) Root Cause Analysis
2 2 (10.00%) Business Intelligence
2 2 (10.00%) CRM
Programming Languages
1 17 (85.00%) ABAP
Vendors
1 17 (85.00%) Remedy
1 17 (85.00%) SAP