6 Support Analyst Jobs in the West Midlands

Placement Support Analyst Be part of something special, join Phoebus. Technology shapes the way we live our lives. How we work, learn, move and communicate, and with our technology expertise and talented individuals, Phoebus has been bringing a new market leading contemporary product to life, coming together to … break or after work. We also have on-site parking facilities and are a short walk from the train station. Our Placement Scheme: System Support Analyst The successful candidate will have a comprehensive and exciting induction into our business. During the 12 months the candidate will work with … different teams across the company in supporting our Service Delivery Life Cycle. Within a structured environment, the successful candidate will assist in the support and release of business software in line with the company’s strategy of providing a high quality and continuously improving service to our existing clients. more »

Dynamics 365 F&O Systems Support Analyst £35,000 - £50,000 per annum. Remote, UK Brief : My end-user client is currently going through a global transformation and is looking to bring on a confident and curious D365 F&O Support Analyst to join their growing … a global implementation of D365 F&O, supporting users, making changes on the system, and be the POC for all 1st/2nd line support queries. Daily Responsibilities: Provide application support and guidance for users of the D365 F&O/CE system Developing user guides, training materials … and SOPs for D365 F&O processes Identify system improvements and ways to increase efficiency opportunities Monitor and action support request tickets relating to the business application suite promptly. Required Experience: 3+ years' providing AX/D365F&O system support to users Curious, analytical, and critical thinking abilities more »

West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing … professionals responsible for daily post sales support and ongoing IT support. You’ll be offering valuable and critical Remote support and expertise to a host of prestigious customers and you will provide an efficient and precise support service. Typically, you'll be involved with software deployments, Bespoke … hardware and software maintenance and support, network configuration and general operational IT Hardware and Software support duties in areas of O365, MS Outlook, Laptops, Voice Comms, Integration and App Add ons. This is a role that can enhance your career offering you loads of training opportunities and further more »

WHAT WE ARE LOOKING FOR The Application Support Analyst in RBSL Information Management & Technology department plays a key role making sure services provisioned by the Enterprise and Business Applications function are performing satisfactory. RBSL run a mix of in house supported applications (which this role would support) and 3rd party supported applications (which this role would help manage). Position Duties and Responsibilities Provide crucial support to users and 3rd parties by triaging and resolving incidents where required, supporting problem investigations, and fulfilling service requests. For applications managed by RBSL, this role will monitor, maintain … development of supported application services, in order to understand future roadmap of applications and dependant hardware/software compatibility. Contribute to projects as needed. Support release and deployment activity including upgrade, patching and other changes. Reviewing release and change requests to ensure impact is kept to a minimal and more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly maintain … implementation Assist/lead in the implementation and setup of new systems and extensions to the Company’s systems To initiate and respond to support calls to external Systems Suppliers and Systems Maintainers Assist with internal user relocation, onboarding and offboarding of employees Prepare and develop reports by collecting more »

Outstanding opportunity to join this fast paced, rapidly growing, Property Technology platform on a permanent basis as a Software Support Analyst. This software business provides the world’s leading technology platform for property management and estate agencies and offers fantastic training and career development opportunities into software engineering, IT … support, project management and testing. We’re looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills and a desire to learn, cross train and build a career in technology. You’ll require the following skills and experience: 1+ years’ experience in a Customer … solving and critical thinking skills Keen interest in tech and tech savvy Able and keen to learn technology skills Any prior experience with IT support (e.g. Service Desk) beneficial but not essential Happy to work in the office 3 days per week (Solihull) £23k-£25k + bonus + benefits. more »