1st Line Support Analyst Jobs in Worcestershire

First Line Support Analyst
West Midlands > Worcestershire

The median First Line Support Analyst salary in Worcestershire is £25,500 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
8 May 2025
Same period 2024 Same period 2023
Rank 27 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support Analyst 1 0 0
As % of all permanent jobs advertised in Worcestershire 0.84% - -
As % of the Job Titles category 1.02% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £25,250 - -
Median annual salary (50th Percentile) £25,500 - -
75th Percentile £25,750 - -
90th Percentile - - -
West Midlands median annual salary £29,000 £26,500 £25,000
% change year-on-year +9.43% +6.00% +11.11%

All Permanent IT Job Vacancies
Worcestershire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Worcestershire with a recognized job title 98 427 184
% of permanent jobs with a recognized job title 82.35% 92.03% 97.87%
Number of salaries quoted 70 368 141
10th Percentile £15,000 £25,000 £26,250
25th Percentile £26,250 £28,750 £36,750
Median annual salary (50th Percentile) £35,000 £45,000 £45,000
Median % change year-on-year -22.22% - -
75th Percentile £57,500 £56,250 £58,750
90th Percentile £65,000 £61,250 £68,750
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

1st Line Support Analyst
Job Vacancy Trend in Worcestershire

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in Worcestershire.

Job vacancy trend for 1st Line Support Analyst in Worcestershire

1st Line Support Analyst
Salary Trend in Worcestershire

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in Worcestershire.

Salary trend for 1st Line Support Analyst in Worcestershire

1st Line Support Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in Worcestershire

For the 6 months to 8 May 2025, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Worcestershire region featuring 1st Line Support Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Internet
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Internet
1 1 (100.00%) TCP/IP
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft