Customer Engagement
West Midlands > Worcestershire
The table below provides summary statistics and salary benchmarking for jobs advertised in Worcestershire requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 6 October 2025, with comparisons to the same periods in the previous two years.
| 6 months to 6 Oct 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 31 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs citing Customer Engagement | 1 | 0 | 0 |
| As % of all permanent jobs in Worcestershire | 0.53% | - | - |
| As % of the Processes & Methodologies category | 0.60% | - | - |
| Number of salaries quoted | 0 | 0 | 0 |
| Median annual salary (50th Percentile) | - | - | - |
| West Midlands median annual salary | £55,000 | £72,500 | £60,250 |
| % change year-on-year | -24.14% | +20.33% | -3.60% |
All Process and Methodology Skills
Worcestershire
Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Worcestershire.
| Permanent vacancies with a requirement for process or methodology skills | 166 | 245 | 141 |
| As % of all permanent jobs advertised in Worcestershire | 88.30% | 71.64% | 90.97% |
| Number of salaries quoted | 145 | 126 | 127 |
| 10th Percentile | £24,500 | £35,000 | - |
| 25th Percentile | £29,250 | £40,000 | £26,500 |
| Median annual salary (50th Percentile) | £34,011 | £58,096 | £42,500 |
| Median % change year-on-year | -41.46% | +36.70% | -3.95% |
| 75th Percentile | £48,750 | £69,438 | £58,750 |
| 90th Percentile | £64,750 | £81,250 | £66,600 |
| West Midlands median annual salary | £50,000 | £55,000 | £50,500 |
| % change year-on-year | -9.09% | +8.91% | +1.00% |
Customer Engagement
Job Vacancy Trend in Worcestershire
Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in Worcestershire.
Customer Engagement
Salary Trend in Worcestershire
Salary distribution trend for jobs in Worcestershire citing Customer Engagement.
Customer Engagement
Job Locations in Worcestershire
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Worcestershire region over the 6 months to 6 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Malvern | - | 1 | - | - | |
| Customer Engagement West Midlands |
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Customer Engagement
Co-Occurring Skills & Capabilities in Worcestershire by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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