25 of 25 Customer Engagement Jobs in the West Midlands

function Reporting to the Sales and Internal Account Team Manager, the Internal Sales Account Manager plays a key role in driving new business engagement and supporting Global Account Directors across their customer portfolios. This role focuses on managing customer relationships, identifying growth opportunities, supporting quotations and tenders … ensuring an excellent customer experience. Acting as a primary point of contact for customers, you will ensure clear communication, realistic expectations, and timely delivery of solutions. This is an ideal opportunity for an ambitious, energetic sales professional who thrives in a fast-paced, evolving environment and is motivated ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

sales channel, collaborating with sales and practice leadership to plan territory and account growth strategies, while continuously validating partner and SoftServe needs Developing partner engagement activities focused on sales alignment and customer engagement Proactively identifying and manage potential channel conflicts, developing contingency plans, and escalating issues … SoftServe Executive Leadership when necessary Traveling up to 30% for strategic alliance meetings, field engagement, and other partnering opportunities. YOU ARE a skilled professional with 7+ years combined experience in partner sales, technology sales, business development, or consulting/professional services Big four consulting (or similar) experience a plus ...

solution architecture, and help drive continuous improvement across delivery, quality, and automation standards. Main Responsibilities: Design, develop, and support Microsoft Dynamics 365 (Sales and Customer Service) and Power Platform solutions within defined project scopes Build scalable model-driven apps, canvas apps, and Power Automate cloud flows using agreed architectural … practices including solution management, automated deployments, and CI/CD pipelines using Azure DevOps Required Skills: Strong hands-on experience with Microsoft Dynamics 365 Customer Engagement and Power Platform development Solid knowledge of Dataverse including data modelling, relationships, business rules, and role-based security Proven C# development experience ...

redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover … activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect ...

high-impact leadership role for a commercially astute sales leader who thrives on building high-performing teams, driving revenue growth and strengthening vendor and customer partnerships across the IT channel. If you're passionate about coaching people, scaling performance, and shaping sales strategy in a fast-moving technology business … Create a culture of accountability, collaboration and solution-led selling Elevate performance through hands-on leadership and coaching Drive Growth Grow the active trading customer base and maximise account potential Ensure revenue and gross profit targets are consistently exceeded Turn opportunities into long-term customer relationships Optimise Sales ...

relevant tender opportunities (RFPs). Deliver presentations, seminars and workshops in support of the Advisory/Analytics portfolio. Track and manage client pipeline and customer engagement daily using Salesforce.com Segment clients into self-serve commodity opportunities (e.g. single site, single-model) and more commercially material, bespoke opportunities ...

relevant tender opportunities (RFPs). Deliver presentations, seminars and workshops in support of the Advisory/Analytics portfolio. Track and manage client pipeline and customer engagement daily using Salesforce.com Segment clients into self-serve commodity opportunities (e.g. single site, single-model) and more commercially material, bespoke opportunities ...

Extensive Business Analyst experience, in a digital transformation environment Has worked on different digital solutions, such as web, bookings, applications, loyalty, media, or customer engagement Background of working in different methodologies, such as agile, waterfall, scrum, etc... Strong stakeholder management skills, being able to bridge the gap between ...

anywhere in the UK ** The Role - IT Project Manager, Healthcare IT Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused Project Manager. Responsibilities include: Planning, organising and overseeing multiple software integration projects Leading and delivering a clear plan encompassing the objectives … project Creating and maintaining project documentation Leading customer engagement during scheduled calls Working closely with customers to translate project objectives into an effective project plan Supporting implementation engineers to keep them on task and on time Handling change to preserve project plan commitments Your Background - IT Project Manager ...

Security Specialist This role is outside IR35 We are seeking an experienced hands-on Senior Cybersecurity Consultant to support a major enterprise customer in delivering a Cybersecurity Assessment & Resilience Programme. This full-time, 6+ month project, combines senior-level customer engagement and leadership with practical … delivery. You will not simply define strategy, but also actively conduct assessments, produce security artefacts, support remediation activities, and work alongside customer teams to implement improvements. The successful candidate will be comfortable operating both at the whiteboard and in the detail, acting as a trusted advisor while remaining directly ...

leads, and cross-functional teams to ensure successful and high-quality project delivery. Role Responsibilities Contribute to the delivery of EPR implementation projects across customer sites. Act as the knowledgeable and effective application point of contact for customers, providing design, integration, configuration, and implementation support throughout the project lifecycle. … investigation and resolution of incidents when required. Complete all role-specific training and maintain up-to-date product knowledge. Participate in exhibitions, demonstrations, and customer engagement activities when required. Flex across EPR delivery domains as needed to support active projects and deliverables. Travel to customer sites across ...

work helps build a strong sales pipeline and supports overall revenue growth. Day to day includes: Prospect and identify leads that fit the ideal customer profile. Initiating contact with prospects through emails, phone, LinkedIn and other channels. Schedule qualified meetings or demos for the sales/account executive team. … history of exceeding outreach or activity targets. Previous experience in self-prospecting and managing data for creating target lists Strong communication skills for effective customer engagement Ability to manage data efficiently and build targeted client lists Tech-savvy skills with a keen interest in educational technology Comfortable with ...

markets including Germany, France, Southern Europe, and the Nordics, with regular travel required. This is a senior leadership role combining strategic market development, executive customer engagement, and team leadership in a high-growth, technically complex environment. Key Responsibilities Lead and grow UK sales operations for advanced data centre ...

markets including Germany, France, Southern Europe, and the Nordics, with regular travel required. This is a senior leadership role combining strategic market development, executive customer engagement, and team leadership in a high-growth, technically complex environment. Key Responsibilities Lead and grow UK sales operations for advanced data centre ...

collaborations with industrial partners to strengthen bids Contribute to regular pipeline, forecast, and new business reviews Act as Capture Manager on strategic opportunities, leading customer engagement, capture activity, and proposal development Work closely with the wider BD & Capture team to maximise capability synergies and market reach across customers ...

Customer Success Specialist We are currently seeking an experienced Customer Success Specialist for a growing tech firm! This role is based in Birmingham, working two days in the office in a progressive, fast-moving SaaS environment. This role is very much suited to someone who has prior experience … working in Customer Success, or Account Management within a SaaS environment. Responsibilities: Successfully onboard new clients, supporting them towards success. Managing relationships with clients to ensure a success for them. Provide thorough training and support to clients. Using the CRM system to accurately manage and track all activities. Collaborate ...

cloud, cybersecurity, service management, data & analytics, and business applications.You will collaborate with senior leadership to deliver innovative technology solutions that drive operational excellence, enhance customer experience, and support business growth. Your new role Strategic Leadership Develop and execute a comprehensive IT strategy and roadmap aligned with business objectives. Identify … capabilities. Lead incident response and business continuity planning. Digital Transformation: Partner with business teams to design and implement digital products and services that improve customer engagement. Team Leadership: Build and develop a high-performing IT team, ensuring succession planning and capability growth. What you'll need to succeed Proven ...

cloud, cybersecurity, service management, data & analytics, and business applications.You will collaborate with senior leadership to deliver innovative technology solutions that drive operational excellence, enhance customer experience, and support business growth. Your new role Strategic Leadership Develop and execute a comprehensive IT strategy and roadmap aligned with business objectives. Identify … capabilities. Lead incident response and business continuity planning. Digital Transformation: Partner with business teams to design and implement digital products and services that improve customer engagement. Team Leadership: Build and develop a high-performing IT team, ensuring succession planning and capability growth. What you'll need to succeed Proven ...

well-established organisation within Hereford for a UK Business Development Executive on a full-time permanent basis. The successful candidate will offer a strong customer centric ethos with a proactive mindset who thrives on identifying growth opportunities and engaging with customers What You Can Expect Working hours: 8:00am … plus commission after a successful probation Office-based, supportive team environment based in Hereford A supportive internal culture with a strong emphasis on customer experience and professionalism. Company perks including complimentary daily lunch and free on-site parking. What You Will Be Doing Identifying and pursuing new business opportunities ...

Travel Permanent Position Are you a proactive, sales professional looking for their next challenge? We're looking for an Account Director to lead key customer accounts, expand business opportunities, and contribute to the success of a growing IT solutions provider. As an Account Director, you will be responsible … What's in It for You? Join a fast-growing IT solutions provider delivering enterprise-level IT services Remote working model with flexibility for customer engagements Please apply or contact Olivia at Olivia@ecsgrp.co.uk/016765645407 to discuss in further detail. ...