Customer Support Engineer Jobs with Work from Home Options

Customer Support Engineer
UK > Work from Home

The median Customer Support Engineer salary in Work from Home is £33,250 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
26 Apr 2024		 Same period 2023 Same period 2022
Rank 587 671 829
Rank change year-on-year +84 +158 -275
Permanent jobs requiring a Customer Support Engineer 3 4 2
As % of all permanent jobs with a WFH option 0.009% 0.009% 0.003%
As % of the Job Titles category 0.009% 0.010% 0.003%
Number of salaries quoted 2 4 2
10th Percentile - £25,850 £19,225
25th Percentile £32,625 £30,125 £19,563
Median annual salary (50th Percentile) £33,250 £38,750 £21,250
Median % change year-on-year -14.19% +82.35% -16.67%
75th Percentile £33,875 £52,500 £23,063
90th Percentile - £68,250 £23,475
UK median annual salary £35,000 £32,500 £23,000
% change year-on-year +7.69% +41.30% -9.80%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,462 41,558 65,000
% of permanent jobs with a recognized job title 95.99% 96.10% 97.40%
Number of salaries quoted 24,940 29,452 41,851
10th Percentile £33,000 £36,503 £36,000
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £79,600
90th Percentile £92,500 £99,750 £95,000
UK median annual salary £52,686 £60,000 £60,000
% change year-on-year -12.19% - +9.09%

Customer Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Customer Support Engineer in the job title as a proportion of all IT jobs advertised.

Customer Support Engineer trend for jobs with a WFH option

Customer Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Customer Support Engineer.

Customer Support Engineer salary trend for jobs with a WFH option

Customer Support Engineer Skill Set
Top 26 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 26 April 2024, Customer Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Customer Support Engineer in the job title.

1 3 (100.00%) SaaS
1 3 (100.00%) Analytical Skills
2 2 (66.67%) Computer Science Degree
2 2 (66.67%) Analytical Thinking
2 2 (66.67%) Unified Communications
2 2 (66.67%) DevOps
2 2 (66.67%) User Experience
2 2 (66.67%) Service Management
2 2 (66.67%) Process Management
2 2 (66.67%) Replication
2 2 (66.67%) Software Engineering
2 2 (66.67%) Software Testing
2 2 (66.67%) Degree
2 2 (66.67%) Computer Science
2 2 (66.67%) JavaScript
2 2 (66.67%) CSS
2 2 (66.67%) Self-Motivation
2 2 (66.67%) Organisational Skills
2 2 (66.67%) Social Skills
2 2 (66.67%) Low-Code
2 2 (66.67%) Customer Experience
2 2 (66.67%) SLA
3 1 (33.33%) Customer Service
3 1 (33.33%) Problem-Solving
3 1 (33.33%) CRM
3 1 (33.33%) Analytical Mindset

Customer Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (100.00%) SaaS
Communications & Networking
1 2 (66.67%) Unified Communications
General
1 3 (100.00%) Analytical Skills
2 2 (66.67%) Organisational Skills
2 2 (66.67%) Social Skills
Libraries, Frameworks & Software Standards
1 2 (66.67%) CSS
Miscellaneous
1 2 (66.67%) Low-Code
1 2 (66.67%) Replication
1 2 (66.67%) Self-Motivation
2 1 (33.33%) Analytical Mindset
Processes & Methodologies
1 2 (66.67%) Analytical Thinking
1 2 (66.67%) Computer Science
1 2 (66.67%) Customer Experience
1 2 (66.67%) DevOps
1 2 (66.67%) Process Management
1 2 (66.67%) Service Management
1 2 (66.67%) Software Engineering
1 2 (66.67%) Software Testing
1 2 (66.67%) User Experience
2 1 (33.33%) CRM
2 1 (33.33%) Customer Service
2 1 (33.33%) Problem-Solving
Programming Languages
1 2 (66.67%) JavaScript
Qualifications
1 2 (66.67%) Computer Science Degree
1 2 (66.67%) Degree
Quality Assurance & Compliance
1 2 (66.67%) SLA
22 Customer Support Engineer jobs Nationwide