Period
to 19 November 2017

The median annual salary for a 1st Line Support Technician was £22,000 in advertised job vacancies in Yorkshire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Technician
England > Yorkshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 311 328 -
Rank change year-on-year +17 - +379
Permanent jobs requiring a 1st Line Support Technician 3 11 0
As % of all permanent IT jobs advertised in Yorkshire 0.031% 0.099% -
As % of the Job Titles category 0.032% 0.10% -
Number of salaries quoted 3 7 0
Yorkshire median annual salary £22,000 £19,500 -
Median salary % change year-on-year +12.82% - -
England median annual salary £20,500 £22,000 £20,000
% change year-on-year -6.82% +10.00% +1.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9452 10860 12891
% of permanent IT jobs with a recognized job title 97.43% 97.94% 97.76%
Number of salaries quoted 7928 9178 10572
Yorkshire median annual salary £41,250 £40,000 £40,000
Median salary % change year-on-year +3.13% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

1st Line Support Technician
Job Vacancy Trend in Yorkshire

Job postings that featured 1st Line Support Technician in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for 1st Line Support Technician in Yorkshire

1st Line Support Technician
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician in Yorkshire.

Salary trend for 1st Line Support Technician in Yorkshire

1st Line Support Technician Skill Set
Top 18 Co-occurring IT Skills in Yorkshire

For the 6 months to 19 November 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 1st Line Support Technician in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) Windows XP
1 3 (100.00%) Active Directory
1 3 (100.00%) Microsoft Certification
1 3 (100.00%) A+ Certification
1 3 (100.00%) ITIL Certification
1 3 (100.00%) Mac OS X
1 3 (100.00%) ITSM
1 3 (100.00%) MCDST
1 3 (100.00%) MCITP
1 3 (100.00%) Smartphone
1 3 (100.00%) Incident Management
1 3 (100.00%) Business Development
1 3 (100.00%) LANDesk
1 3 (100.00%) PowerShell
1 3 (100.00%) Android
1 3 (100.00%) Apple iOS

1st Line Support Technician Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Miscellaneous
1 3 (100.00%) Smartphone
Operating Systems
1 3 (100.00%) Android
1 3 (100.00%) Apple iOS
1 3 (100.00%) Mac OS X
1 3 (100.00%) Windows
1 3 (100.00%) Windows XP
Processes & Methodologies
1 3 (100.00%) Business Development
1 3 (100.00%) Incident Management
1 3 (100.00%) ITIL
1 3 (100.00%) ITSM
Programming Languages
1 3 (100.00%) PowerShell
Qualifications
1 3 (100.00%) A+ Certification
1 3 (100.00%) ITIL Certification
1 3 (100.00%) MCDST
1 3 (100.00%) MCITP
1 3 (100.00%) Microsoft Certification
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) LANDesk