Period
to 19 November 2017

The median annual salary for a Service Desk Technician was £21,000 in advertised job vacancies in Yorkshire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Technician
England > Yorkshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 307 329 357
Rank change year-on-year +22 +28 +26
Permanent jobs requiring a Service Desk Technician 7 10 6
As % of all permanent IT jobs advertised in Yorkshire 0.072% 0.090% 0.046%
As % of the Job Titles category 0.074% 0.092% 0.047%
Number of salaries quoted 7 10 8
Yorkshire median annual salary £21,000 £23,000 £20,000
Median salary % change year-on-year -8.70% +15.00% -
10th Percentile £19,100 £22,650 £18,200
90th Percentile £26,700 £23,500 £22,575
England median annual salary £24,000 £22,500 £21,500
% change year-on-year +6.67% +4.65% -6.52%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9452 10860 12891
% of permanent IT jobs with a recognized job title 97.43% 97.94% 97.76%
Number of salaries quoted 7928 9178 10572
Yorkshire median annual salary £41,250 £40,000 £40,000
Median salary % change year-on-year +3.13% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Service Desk Technician
Job Vacancy Trend in Yorkshire

Job postings that featured Service Desk Technician in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Desk Technician in Yorkshire

Service Desk Technician
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician in Yorkshire.

Salary trend for Service Desk Technician in Yorkshire

Service Desk Technician
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Desk Technician in Yorkshire over the 6 months to 19 November 2017.

Salary histogram for Service Desk Technician in Yorkshire

Service Desk Technician
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the Yorkshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +16 6 £20,875 -9.24%
South Yorkshire - 1 £30,000 -
Service Desk Technician
England

Service Desk Technician Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 19 November 2017, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Desk Technician in the job title.

1 6 (85.71%) Microsoft
2 4 (57.14%) Active Directory
3 2 (28.57%) ITIL
3 2 (28.57%) Windows
3 2 (28.57%) Linux
3 2 (28.57%) Microsoft Certification
3 2 (28.57%) Analytical Skills
3 2 (28.57%) Office 365
4 1 (14.29%) Windows Server 2012
4 1 (14.29%) Windows Server
4 1 (14.29%) Computer Science Degree
4 1 (14.29%) Red Hat
4 1 (14.29%) Service Management
4 1 (14.29%) Finance
4 1 (14.29%) Law
4 1 (14.29%) VMware
4 1 (14.29%) Microsoft PowerPoint
4 1 (14.29%) MCDST
4 1 (14.29%) Smartphone
4 1 (14.29%) Degree
4 1 (14.29%) Mathematics
4 1 (14.29%) System Testing
4 1 (14.29%) Windows Server 2008
4 1 (14.29%) CentOS
4 1 (14.29%) Red Hat Enterprise Linux
4 1 (14.29%) Veeam
4 1 (14.29%) Windows 7
4 1 (14.29%) Apache
4 1 (14.29%) Microsoft Excel
4 1 (14.29%) DHCP

Service Desk Technician Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Apache
Applications
1 1 (14.29%) Microsoft Excel
1 1 (14.29%) Microsoft Office
1 1 (14.29%) Microsoft PowerPoint
Cloud Services
1 2 (28.57%) Office 365
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) TCP/IP
General
1 1 (14.29%) Finance
1 1 (14.29%) Law
Miscellaneous
1 2 (28.57%) Analytical Skills
2 1 (14.29%) Smartphone
Operating Systems
1 2 (28.57%) Linux
1 2 (28.57%) Windows
2 1 (14.29%) CentOS
2 1 (14.29%) Red Hat Enterprise Linux
2 1 (14.29%) Windows 7
2 1 (14.29%) Windows Server
2 1 (14.29%) Windows Server 2008
2 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) Mathematics
2 1 (14.29%) Service Management
2 1 (14.29%) System Testing
Programming Languages
1 1 (14.29%) C
Qualifications
1 2 (28.57%) Microsoft Certification
2 1 (14.29%) CCNA
2 1 (14.29%) Cisco Certification
2 1 (14.29%) Computer Science Degree
2 1 (14.29%) Degree
2 1 (14.29%) MCDST
2 1 (14.29%) MCP
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 4 (57.14%) Active Directory
Vendors
1 6 (85.71%) Microsoft
2 1 (14.29%) Red Hat
2 1 (14.29%) Veeam
2 1 (14.29%) VMware