Business Analyst

Business Analyst

Location - London

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.Note: The above information relates to a specific client requirement

At Secure Transformation Services (STS) we design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding the team to deliver new digital products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise Service Design and 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking.

We are seeking a Senior Business Analyst to become part of our team supporting both existing and new client engagements

Requirements

You will play an important role in bridging the gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues. You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation. For this role you are,

• Performing discoveries and are comfortable with planning, conducting, analysing and communicating findings that ground design decisions against user needs.

• An intellectually curious, creative problem solver and passionate about solving business problems by creating inclusive, accessible services for a diverse user population.

• Collaborative and supportive, and you enjoy working in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team.

• Keen to be up-to date with AI advancements and are passionate to steer clients to take advantage of AI, and how AI can bring efficiencies to your ways of working.

• Co-creator with stakeholders and users. You relish participation of stakeholders and the wider team and have experience leading workshops and broader inclusive design initiatives.

• A great with stakeholders and are an engaging communicator, able to speak fluently to businesspeople, designers, engineers and other stakeholders.

• Elaborate epics and user stories from high level concepts to 'playable' units of work for the Developers.

• Craft and translate business needs into traceable requirements and show evidence how the solutions meet the required needs with measurable value and business priority.

• Comfortable working with the team reshaping user stories and defining acceptance criteria.

• Elaborate epics and user stories from high level concepts to 'playable' units of work for the Developers.

• Work closely with the Design and Research team, notably User Researchers and Service Designers, and integrate and enable user research as part of elaboration and continuous improvement

• Assist the / Delivery Manager / Scrum Master with maintenance of physical and digital Agile boards

• Can articulate the definition of ready/done, user story kick-off and sign-off and requirements for UAT

• Work with other Business Analysts, Product Managers, Delivery Managers, Technical Leads and QA and external stakeholders on site

• An advocate for best practice and promote business analysis across Secure Transformation Services