Technical Business Analyst

Job Title: Technical Business Analyst

Location: Liverpool City Centre, on a hybrid working basis

Salary: Up to £46,000 depending on experience

Job Type: Permanent, Full Time

Working Hours: 37.5 hours per week, Monday to Friday

The Acorn Group are currently looking to recruit a specialised Business Analyst with technical knowledge to bridge the gap between business and technology teams. As a Technical Business Analyst, you will play a pivotal role in driving strategic business improvements and delivering high-impact solutions across the organisation. Your expertise will ensure the successful delivery of both operation and technically complex projects.

What you will be doing:

• Delivery of core business analysis activities across a range of business delivery processes, including, but not limited to, Agile frameworks.
• Ensure that appropriate and accurate documentation is created and maintained throughout the project lifecycle to support User Acceptance Testing and post implementation aftercare.
  • Documentation should include a high level of technical specification, including any system architecture, data flows, integration points, configuration settings and any customer development wherever necessary, to ensure clarity, traceability and ease of maintenance.
• Develop a strong understanding of technologies used within the business, to be able to provide best approach insight for business stakeholders to make informed decisions.
• Lead "As-Is" requirement gathering and "To-Be" process modelling with a technical focus.
• Ensure that technical requirements are thoroughly analysed and clearly documented, supporting a shared understanding across technical and non-technical stakeholders.
• Actively participate in discussions with the development team to help shape the implementation of solutions, ensuring alignment with business needs.
• Constructively challenge technical approaches where necessary, promoting best practices, ensuring that the most effective solution is delivered.
• Review existing processes and use data analysis to support business decisions, using SQL, Excel etc.
• Provide insights into system integrations, APIs, and automation possibilities.

What we are looking for:

• Able to understand and read technical documentation, leading to more efficient requirement gathering and a better understanding of how Business requirements translate into Technical Requirements
• Can use their technical understanding and data to drive decisions and guide the business towards the path of least resistance
• Possess Agile or Scrum Certification (Scrum Master/Agile Practitioner preferred).
• Ability to work independently on technical projects, consulting seniors only for highly complex challenges
• Proficiency in business analysis tools and techniques, including SQL and Excel
• Experience within a Financial Services environment would be beneficial

Grow with Acorn

At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

• We run through walls for our customers and each other
• We challenge the status quo
• We succeed when we help those around us succeed
• We decide quickly when the smart thing to do is use our judgement

Benefits:

• 35 days' holiday (including bank holidays) with additional buy/sell options
• 24/7 mental health support & free counselling available
• Grow with us: Through career fairs, leadership programs, and learning on the go!
• Flexible benefits, including early access to salary via our internal platform
• Hybrid working options to support work-life balance and individual needs
• Recognition awards, social events & more

Our Commitment to our colleague's:

• Mindful Employer - championing mental health and wellbeing
• Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities
• Menopause Friendly accredited - supporting every stage of life
• Armed Forces Covenant signatory - honouring those who serve
• Great Places to Work 2024/25 - fostering an engaging and positive workplace culture
• Best Place to Work for Development - proud to be investing in people's future
• Best Place to Work for Women - breaking down barriers to women's career progression

A Few Things to Know Before You Apply

Checks & Clearances

• All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.

Visa Requirements

• Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of; Business Performance Analyst, Business Analyst, Business Systems Analyst, may all be considered.