Information Technology Support Assistant

Digital Skills Advisor / Student IT Trainer

London / Hybrid Working

£35,000 – £39,000

Fixed-Term Contract – initially 3 months (likely to extend)

An exciting opportunity has arisen for a Digital Skills Advisor to support students with general IT and digital skills at a London-based campus. The role involves working with a diverse student population, including a high number of mature learners, helping them build confidence with everyday digital tools.

This position would suit someone with a background in education, training or teaching, or an IT support professional looking to move into a student-facing, learning-focused role.

Key responsibilities

• Providing one-to-one and small group digital skills support to students
• Assisting with tasks such as logging in, system setup and general IT queries
• Supporting students with tools such as Microsoft Office, including PowerPoint
• Delivering informal training and creating basic learning materials
• Working collaboratively with internal teams to support student success
• Maintaining simple records of support and activity

Essential:

• Experience in teaching, training, education, student support or IT support
• Confidence using a range of digital tools and applications
• Strong communication and interpersonal skills

Desirable:

• Teaching or training qualification
• Experience delivering digital or IT skills training

Contact : Zach Bennett - CPS Group