Audiovisual Technician Apprentice

Installation Support and Technical Management:

• Provide autonomous technical support and management for installations, ensuring seamless operation of all AV components

Stakeholder Collaboration:

• Work collaboratively with clients, support teams, external contractors, and management to facilitate effective communication and installation delivery

Client Consultation:

• Advise and guide customers on AV requirements for various scenarios, manage expectations, and address any concerns or complaints

System Design and Installation:

• Design integrated audio-visual systems tailored to customer needs and specific project environments. Plan, install and configure AV over IP systems to ensure optimal performance

Videoconferencing Coordination:

• Coordinate and conduct videoconferencing setup and testing, ensuring adherence to required specifications and optimal performance

IT Support:

• Install and support the use of personal computers, servers, and digital signage as part of integrated AV solutions

Content Creation:

• Capture, edit and post-produce audio and video content to support client projects and events

Virtual Events Management:

• Plan and manage virtual events and online broadcasts, ensuring high-quality delivery and user engagement

Quality Assurance:

• Analyse the design, planning and execution of services through testing and customer feedback. Diagnose issues, evaluate emerging technologies and recommend improvements

Training Provision:

• Develop and provide technical training for inexperienced end users to ensure effective utilisation of AV systems

Administrative Duties:

• Carry out administrative tasks related to AV services, including logging requests, updating event calendars, tracking project progress, producing purchase orders, processing invoices, and managing email communications

Equipment Maintenance:

• Maintain audio-visual equipment and associated inventory across various spaces, ensuring systems are event-ready and meet specific requirements

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Creative

• Maths and English GCSE, grade 4 (Essential)
• Any Subject A Level, grade Pass (Essential)