IT Apprentice

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First line business support, onsite, resolving issues such as forgotten passwords, connection and printing issues, and general problem identification. Covering customer service, system maintenance, and security, preparing you for more complex technical support roles.

Role

Maintenance of printers
Problem solving connection issues for users (e.g. forgotten passwords and IP issues)
Research codes and other aspects to improve problem solving abilities
Onsite IT support (with help/mentoring)
Request support from offsite supplier/out of hours support

Training

The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the information communications technician standard. On completion the apprentice will receive the Level 3 ICT qualification.

Successful completion of apprenticeship will lead to IT Technician position with BV Dairy, with further education/training to help with ERP projects and Factory PLC screens.

Apprenticeship Standard: Information communications technician (level 3)
Training Provider: YEOVIL COLLEGE
Working Week: Monday to Friday, 8:30am - 5:00pm, with 30-minute lunch break.
Expected Duration: 1 Year 6 Months
Positions Available: 1
Closing Date: Friday, 31st October 2025
Start Date: Monday, 3rd November 2025

Desired Skills

Communication skills
IT skills
Attention to detail
Problem solving skills
Logical
Initiative
Patience

Qualifications

English GCSE, grade Grade A*-C or 9-4 (Essential)
Maths GCSE, grade Grade A*-C or 9-4 (Essential)
IT/ Computing GCSE, grade Grade A*-C or 9-4 (Desired)

About the Employer

BV Dairy

BV Dairy is a food factory and family-run business established 66 years ago in Shaftesbury Dorset. Recently we have joined First Milk group - a British farmer-owned dairy co-operative. Every day we source 100,000 litres of milk from the local farms. You can find our products in most supermarkets across the whole of the UK.

Company: BV Dairy
Location: Wincombe Lane Shaftesbury, Dorset, England
Employment Type: Advanced Apprenticeship
Salary: £23,795 a year
Posted: 16 hours ago

Apply Now

Apply Now

Company: BV Dairy
Location: Wincombe Lane Shaftesbury, Dorset, England
Employment Type: Advanced Apprenticeship
Salary: £23,795 a year
Posted: 16 hours ago

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