Operations Executive
- Paid time off (holiday / sick pay)
- Pension plan
- Supporting the Booking, Quoting & Invoicing team with operational duties.
- Coordinating bookings and managing stakeholder relationships.
- Ensuring all services are accurately quoted and priced in line with the pre-established margin policy guidelines.
- Supporting with invoicing processes.
- Collaborating with cross-functional teams to troubleshoot financial issues, as well as acting as an escalation point for risk mitigation and issue resolution.
- Responding to client escalations, partnering with Account Management teams to solve client issues quickly and ensure smooth operations.
- Contribute to the development of Standard Operating Procedures (SOPs) by documenting best practices and lessons learned.
- Helping to identify and implement improvements in department processes.
- Various administrative duties, including documentation, data entry, and clerical assistance.
- Managing relationships with Stakeholders.
- Analysing bills, invoices, and other such documents with a high attention to detail.
- Candidates should be available to start in December 2025, and available to work on a fixed-term contract until the end of February 2026.
- A graduate from university - degrees in logistics, business, or operations related subjects are highly beneficial.
- Previous experience or internships in office-based organisational roles are advantageous.
- An interest in the global logistics and supply chain industry (no industry experience is necessary!)
- A highly team-centric person who is motivated by delivering on team and client operations.
- Proficient in Google Suite and Microsoft Office.
- Confident in managing, analysing and interpreting data, with previous experience doing so.
- Exceptional attention to detail and strong organisational skills to keep up with the fast-paced nature of the global trade industry.
- A hands-on, process-driven person with structured thinking and strong problem-solving skills.
- Confident communication, both written and verbal.
- A great graduate starting salary of £29,000.
- The opportunity to work in a leading global logistics technology company and support a wide range of client accounts, from Fortune 500s to emerging brands.
- Excellent training opportunities for professional growth.
- Great office location in Farringdon, London, with hybrid working opportunities.
- Supportive team environment.
- The chance to kickstart your career in supply chain and logistics tech with a leading business!
- An initial 3-month FTC, with the potential to extend.