Information Technology Technician
IT & Automation Technician | Permanent | Maidstone, Kent
Overview:
We are looking for an IT & Automation Technician to join a fast-growing e-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands-on IT support with automation maintenance across a state-of-the-art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently.
This is a permanent, full-time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP.
Role & Responsibilities:
- Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick-to-light systems and right-size packaging machines
- Perform proactive maintenance to maximise uptime and prevent breakdowns
- Carry out reactive repairs to get production lines back up and running quickly
- Provide first-line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers
- Assist the IT Manager with infrastructure projects, upgrades and improvements
Skills & Experience:
- Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment
- Hands-on tinkerer mindset, comfortable with tools, problem-solving and learning how things work
- Strong interest in technology, IT systems and automation processes
- Experience with MS365 and Ubiquiti environments is a plus
- Highly IT literate, proactive and able to get things done independently
- Obsessed with improving systems and processes to maximise efficiency
Package:
- £33,000 Base Salary
- Hybrid working (Maidstone)
- Great Benefits Package
- Career Progression Opportunities
IT & Automation Technician | Permanent | Maidstone, Kent