Charts Operations Executive

Our Charts Unit produces market-leading, consumption-based charts and analysis for the music and video industries across the UK, Republic of Ireland, and France. Our data is delivered to clients on a next-day basis, 7 days a week, 365 days a year, and we have been at the forefront of this field for over 30 years.

As a Charts Operations Executive, you will provide best-in-class research insight and technical support to clients, management, and colleagues. You will play a key role in ensuring the accuracy, integrity, and timely delivery of our chart data while contributing to the continuous improvement of our processes and systems.

Key Responsibilities

• Provide administrative and operational support to the Charts team
• Develop a strong understanding of the research principles and technical requirements behind consumption-based chart production in the home entertainment industry
• Build technical expertise in loading, interrogating, cleansing, and aggregating data
• Become proficient in navigating both the internal product database and the client-facing online dashboard
• Work flexibly as part of a rota, including some weekend “duty” shifts
• Contribute ideas and support initiatives to improve business processes
• Collaborate with the Charts Business Analyst to ensure procedural updates are accurately documented
• Adhere to Kantar’s ethics policies, the MRS Code of Conduct, data protection requirements, and quality standards
• Deliver excellent client service and help build strong relationships with external stakeholders

What We’re Looking For

• Excellent written and verbal communication skills
• Strong literacy and numeracy skills
• High attention to detail and accuracy
• Ability to work effectively to tight deadlines
• Willingness to work non-standard hours, including weekends on a rota basis
• A genuine interest in music and video entertainment
• An analytical and inquisitive mindset
• Adaptability and openness to new challenges
• Proactive in developing skills and seeking opportunities to grow
• Familiarity with data and cloud technologies such as SQL, Databricks, Python and ADLS (Experience is desirable but we also welcome candidates who are keen to learn).

French reading and/or speaking skills are highly desirable.

What We Can Offer You

• 25 days’ holiday, increasing with length of service
• Income protection
• Life assurance
• Health cash plan
• Contributory pension scheme
• A comprehensive, award-winning flexible benefits programme, including retail, gym, and entertainment discounts