Digital Support technician apprentice
If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities.
Role
Key Responsibilities:
- Provide first-line technical support to staff and students, addressing issues related to hardware, software, and digital services
- Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms
- Install and configure new hardware and software as required
- Ensure that all IT equipment and systems are running efficiently and securely
- Assist with the management of user accounts, permissions, and security settings
- Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools
- Provide training and guidance to end-users on how to use various IT systems and applications effectively
- Monitor and report on system performance, identifying and resolving issues proactively
- Assist with regular backups and updates of systems and software
- Document and track technical issues, ensuring a clear record of support requests and resolutions
- Collaborate with the IT team to implement new technologies and upgrades
Training
Level 3 Digital Support Technician Apprenticeship Standard, which includes:
- Level 2 Functional Skills in maths and English (if required) and End-Point Assessment (EPA)
- Training will be one day a week
- Training should be at the college
- Possibility to move a permanent job as a Digital Support Technician
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- LONDON VESTA COLLEGE LIMITED
- Working Week
- Monday - Friday, between 9.00am to 5.00pm.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 5th November 2025
- Start Date
- Saturday, 22nd November 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
Qualifications
- Maths and English GCSE, grade 4-9 (Essential)
About the Employer
LONDON VESTA COLLEGE LTD
London Vesta College is a leading IT and digital training provider dedicated to delivering cutting-edge learning experiences. We equip individuals with the skills and knowledge to excel in the ever-evolving digital landscape. As a training provider, we are now looking to support our own growing digital needs by offering an exciting apprenticeship opportunity to become an IT and Digital Support Technician.
- Company
- LONDON VESTA COLLEGE LTD
- Location
- Hanbury street, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,741 a year
- Posted
- Company
- LONDON VESTA COLLEGE LTD
- Location
- Hanbury street, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,741 a year
- Posted