IT Apprentice
We are looking for an IT support apprentice to join an ever-growing team and provide Outstanding customer service and support to all clients.
Working with the Team you will be involved in everything and have a chance to do a varied role meaning every day is different and exciting.
Role
The Role
- Learn more about networking and architecture
- Support users with varying degrees of IT troubleshooting
- Increase your understanding of cloud services
- Get to grips with mobile and operating systems
- Understand helpdesk systems
Role Requirements
- Professional, friendly approach with keen IT interest
- Punctual and good attention to detail
- Excellent customer service skills
- Exceptional telephone manner
- Great email communication skills
- Good troubleshooting/problem-solving skills
- Keen interest to learn and develop
- Task Management Skills
- Confident and willing to learn
- Ability to ask good open questions
Training
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
- Data Security
- Hardware & Software
- Computer Networking and so much more.
You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships is an Ofsted ‘Outstanding’ rated provider and holds the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:
- Cloud & Mobile Technologies
- Technical Problem Solving
- Advanced-Data Security
- Computer Networks
- IT Communication & much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.
This is an incredible opportunity to join the business at a time of growth and really make the role your own. This employer is looking for someone who, if successful, will progress on to a permanent role in the IT department and really drive the function forward.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- PROFESSIONAL APPRENTICESHIPS LTD
- Working Week
- Monday-Friday.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 18th January 2026
- Start Date
- Monday, 23rd February 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience