Professional Services Engineer Cloud & Infrastructure

About the job

About Solsoft

Founded over 25 years ago Solsoft is now part of Ekco, one of the fastest growing cloud solution providers in Europe! Solsoft specialises in servicing SME's and not-for-profit organisations, we provide IT services ranging from reactive, central and professional services to strategy and vCIO. We help organisations achieve their goals by taking a proactive approach to IT strategy, saving our clients time and effort.

The role

We are seeking an experienced Cloud & Infrastructure Engineer to deliver professional services across Bristol and the South West, focusing on cloud transformation, cybersecurity, and infrastructure modernisation.

You’ll execute on project delivery from discovery and onboarding, through to handover, ensuring secure, efficient, and compliant environments built on Microsoft 365, Azure, Intune, and modern networking technologies.

This is a field-based role, combining on-site client delivery with remote project work and collaboration within the central engineering team.

Responsibilities

• Deliver high-quality professional services projects across Microsoft 365, Azure, Intune, and networking platforms.
• Plan and execute server and infrastructure migrations, upgrades, and decommissions (on-prem → Azure).
• Lead site moves, rebrands, and infrastructure transitions in collaboration with project managers and clients.
• Work with our chief information officer to develop scopes of work, and implementation plans.
• Produce clear handover, as-built, and support documentation for clients and internal teams.
• Ensure all solutions are implemented in line with Cyber Essentials Plus and other relevant security frameworks.
• Support post-deployment validation, client training, and transition to support services.

Requirements

• 3–5+ years’ experience delivering Microsoft 365 and Azure projects within an MSP or professional services environment.
• Strong technical capability with Entra ID, Conditional Access, Intune, and Teams Phone.
• Experience implementing MFA, Conditional Access, and device compliance policies.
• Proven ability to deploy and manage Intune (device compliance, app deployment, Hybrid Join, and Autopilot).
• Hands-on experience with Microsoft Defender for Business and Defender for Office 365.
• Proficient with WatchGuard or similar NGFW platforms; firewall, VPN, and SSL configuration.
• Good understanding of networking fundamentals (TCP/IP, VLANs, VPNs, routing, switching, wireless).
• Designing and documenting business continuity and disaster recovery solutions.
• Familiar with Windows Server, Active Directory, and Azure IaaS environments.
• Excellent written and verbal communication skills; able to manage client relationships and expectations.
• Full UK driving licence and willingness to travel throughout Bristol and the South West.