EAD Technician

Job Advert: EAD Technician
Location: Heathrow Data Centre (occasional travel to other sites)
Sector: Enterprise Data Centre (EDC)
Salary: £37,000
Hours: Monday-Friday, 08:00-17:00
Reports to: EAD Lead Technician
Overview
We are seeking an EAD Technician to support the secure handling, decommissioning, disposal, and re-use of IT hardware within a large data centre environment. The role involves maintaining accurate asset records, upholding strict chain-of-custody processes, and ensuring compliance with security and operational standards.
Key Responsibilities

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  Process and document decommissioned IT hardware, including removal and secure handling of hard drives.
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  Maintain accurate databases, spreadsheets, and systems (e.g., SHREDD, ServiceNow).
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  Ensure secure storage, chain of custody, and compliant disposal or re-use of assets.
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  Prepare and manage manifests, paperwork, and approvals for equipment movement and destruction.
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  Support vendor visits, collections, access permits, and on-site destruction activities.
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  Liaise with logistics, risk, and asset management teams to keep records up-to-date.
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  Operate scanning tools and destruction equipment (e.g., hard-drive guillotine) safely and correctly.
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  Provide auditable evidence of completed tasks and support periodic reporting.
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  Follow all company H&S, security, attendance, uniform, and admin procedures.

Skills & Experience

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  Strong computer literacy, especially Excel, SharePoint, and database inputting.
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  Experience with ICT hardware handling and dismantling.
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  Familiarity with SHREDD, Splunk, ServiceNow, or similar systems (advantageous).
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  Excellent attention to detail, compliance focus, and communication skills.
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  Good understanding of safety procedures within technical or data centre environments.
  If you are interested please email your CV to for immediate consideration.

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