Systems Support Advisor

Job summary

Partners Procurement Services (PPS) manages and supports a range of procurement and purchasing systems on behalf of its member Trusts, enabling compliant, efficient and transparent purchasing across the NHS.

We are seeking a Systems Administrator to support PPS systems, with an initial focus on onboarding Great Ormond Street Hospital for Children NHS Foundation Trust as a new member of PPS. GOSH's scale, complexity and specialist services make effective catalogue and P2P management critical to safe and efficient patient care.

Please see Job Description for full details.

Main duties of the job

With a common cloud based eProcurement and catalogue system (PeCOS); along with a shared helpdesk portal (Noesis), the systems team arean essential element of running a procurement shared service such as PPS.

The successful applicant will be required to provide operational and technical support to all users of the procurement systems, so that requisitionsand purchase orders are processed and delivered to the correct location without unnecessary delay.

Recording and responding to any failures in respect of any part of the systems will be a fundamental element of this.

They will provide support on the maintenance of the systems and to correct any anomalies within the systems; and investigateenquiries and queries from all users of the systems and provide assistance as required.

There will also be several ongoing routine tasks (daily, weekly and monthly) required to maintain the integrity of the catalogues and the system;

Initially focussed on onboarding GOSH, as the team member you will be expected to liaise with all of the other teams across PPS, including the operational buying team, the strategiccategory teams and the customer service (help desk) team.

You will have a logical, problem solving mind with experience of procurement systems, ideally within the NHS.

You will have top class communication, presentation and analytical skills with a strong analytical background. You must be comfortable using andmaintaining systems.

Please see Job Description for full details.

About us

PPS offers the opportunity to develop system and data expertise within a shared service that supports some of the most complex healthcare organisations in the NHS, including GOSH.

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.