Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Office Angels
Product & Technical SupportSpecialist - 12 Months Fixed Term Office Angels are recruiting for a Product & Technical SupportSpecialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality training … and support materials for both internal and external audiences. We genuinely love recruiting for this business because they truly look after their staff, promoting a positive and supportive culture across every department. You'll be joining a welcoming, collaborative, and friendly team where people are genuinely valued. This business invests in its people. With a supportive, values-driven culture … rewards Discounts at local attractions and via Smarter Spending App Key Responsibilities Resolve technical queries from customers and Authorised Service Partners Conduct laboratory investigations in collaboration with R&D Support the global sales team with technical queries Own and maintain ASP support processes to meet SLA targets Create and maintain servicing support materials, including SOPs, videos, and More ❯
IT SupportSpecialist - Apple/Mac/iOS -Edinburgh -3 month initial contract, converting to permanent -Excellent Day Rates (inside IR35) -Immediate Start IT SupportSpecialist required for our market-leading commercial client, who are embarking on a huge growth period and evolution, as they look to introduce new projects and services, whilst growing out the … team as a whole. Working as part of an established environment as an IT SupportSpecialist, you will provide support/troubleshooting to internal end users for all Apple, Mac and MacOS devices. Essential Skills: General on site troubleshooting of all Apple/Mac/iOS devices Conference room AV troubleshooting Mac and Mac OS troubleshooting Laptop … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Prospero Integrated
Desktop Support Technician Excellent Opportunity for a highly motivated 1st and 2nd Line Desktop SupportSpecialist (£30,000 - £35,000 + excellent benefits) to join this professional firm in Newcastle. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services) , this could be the ideal position for you. Responsibilities will include: Provide Level 1 and 2 desktop support to a global user base Hardware deployment (PC, Laptops, phones, etc.) and standardisation Hardware repairs and replacements Desk organization/standardization and troubleshooting Inventory management and organization (Office, Homes, and DCs) Endpoint Management/Software Installations … Audio/Visual (AV) support Patch management Work face-to-face on issues with users Deliver end-user technical support and training Conduct meeting room checks and assist with AV setup in the meeting rooms Assist with basic network troubleshooting Assist with mobile device management and MDM platform Required Skills Good knowledge of Windows 10/11 Good More ❯
employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application. An opportunity to join the Application Support team at Band 5 has become available. The post-holder will join a team of Application Support Specialists providing high quality support and advice to users of … Health Board, providing guidance and training with regard to system usage and functionality and ensuring all aspects of recording are undertaken to the highest quality. The successful candidates will support the roll out of new Digital Applications - Digital Maternity Cymru and Open Eyes. Experience of working with systems and providing application support is essential. The role suits a … able to meet deadlines. Main duties of the job Provide a comprehensive training service on new and existing Clinical Applications. Responsible for delivering and supporting all aspects of Application Support training. Undertake acceptance testing of supported applications. Support a second line help-desk function within the Health Board. Ensure that staff are trained in accordance with Health Board More ❯
