Support Specialist Contracts

Support Specialist
UK

The median Support Specialist daily rate in the UK is £324, according to job vacancies posted in the 6 months leading up to 12 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 471 457 636
Rank change year-on-year -14 +179 +115
Contract jobs requiring a Support Specialist 55 133 63
As % of all contract jobs advertised in the UK 0.19% 0.31% 0.11%
As % of the Job Titles category 0.20% 0.33% 0.12%
Number of daily rates quoted 20 104 39
10th Percentile £140 £158 £194
25th Percentile £197 £241 £211
Median daily rate (50th Percentile) £324 £475 £400
Median % change year-on-year -31.79% +18.75% -17.95%
75th Percentile £469 £608 £544
90th Percentile £507 - £665
UK excluding London median daily rate £300 £425 £290
% change year-on-year -29.41% +46.55% +16.00%
Number of hourly rates quoted 13 11 4
10th Percentile - - £21.10
25th Percentile £13.00 - £21.24
Median hourly rate £17.00 £25.00 £32.16
Median % change year-on-year -32.00% -22.27% +91.22%
75th Percentile £28.75 - £45.73
90th Percentile £41.25 - £52.79
UK excluding London median hourly rate £21.40 £25.00 £48.41
% change year-on-year -14.40% -48.35% +187.78%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 27,042 39,900 54,705
% of contract IT jobs with a recognized job title 92.44% 92.78% 94.63%
Number of daily rates quoted 17,611 25,963 38,196
10th Percentile £300 £280 £313
25th Percentile £406 £410 £425
Median daily rate (50th Percentile) £513 £525 £540
Median % change year-on-year -2.38% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% +5.26%
Number of hourly rates quoted 1,049 2,673 1,532
10th Percentile £14.00 £12.86 £14.25
25th Percentile £18.22 £16.30 £19.06
Median hourly rate £28.60 £37.50 £45.00
Median % change year-on-year -23.73% -16.67% +88.21%
75th Percentile £62.50 £61.30 £65.75
90th Percentile £75.00 £72.90 £76.00
UK excluding London median hourly rate £27.50 £40.00 £42.43
% change year-on-year -31.25% -5.73% +112.16%

Support Specialist
Job Vacancy Trend

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Specialist in the UK

Support Specialist
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Support Specialist.

Daily rate trend for Support Specialist in the UK

Support Specialist
Daily Rate Histogram

Daily rate distribution for jobs citing Support Specialist over the 6 months to 12 May 2025.

Daily rate histogram for Support Specialist in the UK

Support Specialist
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Support Specialist.

Hourly rate trend for Support Specialist in the UK

Support Specialist
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Specialist over the 6 months to 12 May 2025.

Hourly rate histogram for Support Specialist in the UK

Support Specialist
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Specialist within the UK over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -17 40 £310 -38.00% 168
UK excluding London -1 29 £300 -29.41% 113
London +7 20 £475 -5.00% 75
Work from Home +1 14 £377 -26.54% 86
North of England +25 7 £395 +12.71% 32
North West +19 7 £395 +12.71% 21
South East +5 7 £140 -76.86% 42
Scotland +13 5 £415 +16.90% 6
Wales +8 5 £263 -12.50%
East of England - 3 £140 - 8
Midlands +12 2 £320 +11.30% 14
West Midlands +16 1 - - 10
East Midlands +8 1 £320 - 4

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 May 2025, Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Support Specialist in the job title.

1 34 (61.82%) Social Skills
2 19 (34.55%) ITIL
2 19 (34.55%) Windows
3 18 (32.73%) Microsoft
4 16 (29.09%) Customer Service
5 15 (27.27%) Problem-Solving
6 13 (23.64%) Azure
7 12 (21.82%) Active Directory
8 10 (18.18%) ServiceNow
8 10 (18.18%) Incident Management
8 10 (18.18%) Finance
8 10 (18.18%) SQL
9 9 (16.36%) Python
9 9 (16.36%) Microsoft 365
9 9 (16.36%) Time Management
9 9 (16.36%) Entra ID
10 8 (14.55%) Microsoft Intune
10 8 (14.55%) Root Cause Analysis
10 8 (14.55%) Unix
10 8 (14.55%) Degree
11 7 (12.73%) Microsoft Office
11 7 (12.73%) Security Cleared
12 6 (10.91%) SC Cleared
12 6 (10.91%) Video Conferencing
12 6 (10.91%) PowerShell
12 6 (10.91%) Computer Science
12 6 (10.91%) SaaS
12 6 (10.91%) Analytics
12 6 (10.91%) Microsoft Excel
12 6 (10.91%) Linux

Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.45%) SharePoint
2 2 (3.64%) JBoss
2 2 (3.64%) Microsoft Exchange
2 2 (3.64%) WebSphere
2 2 (3.64%) WebSphere Application Server
3 1 (1.82%) BizTalk Server
3 1 (1.82%) IIS
3 1 (1.82%) Skype for Business
Applications
1 7 (12.73%) Microsoft Office
2 6 (10.91%) Microsoft Excel
3 5 (9.09%) Spreadsheet
4 1 (1.82%) Microsoft PowerPoint
Business Applications
1 1 (1.82%) BambooHR
1 1 (1.82%) Dynamics CRM
1 1 (1.82%) Fidessa
1 1 (1.82%) NetSuite
Cloud Services
1 13 (23.64%) Azure
2 9 (16.36%) Entra ID
2 9 (16.36%) Microsoft 365
3 6 (10.91%) SaaS
4 2 (3.64%) OpenShift
5 1 (1.82%) Dynamics 365
5 1 (1.82%) Power Platform
Communications & Networking
1 6 (10.91%) Firewall
1 6 (10.91%) TCP/IP
1 6 (10.91%) VLAN
1 6 (10.91%) VPN
2 5 (9.09%) BGP
2 5 (9.09%) IPsec
2 5 (9.09%) Network Security
2 5 (9.09%) OSPF
2 5 (9.09%) SSL
2 5 (9.09%) TACACS
3 3 (5.45%) DHCP
3 3 (5.45%) DNS
3 3 (5.45%) LAN
4 2 (3.64%) WebEx
5 1 (1.82%) FIX Connectivity
5 1 (1.82%) NAS
5 1 (1.82%) Skype
5 1 (1.82%) Unified Communications
5 1 (1.82%) VoIP
5 1 (1.82%) Wireshark
Database & Business Intelligence
1 4 (7.27%) SQL Server
2 2 (3.64%) DB2
2 2 (3.64%) IMS/DB
2 2 (3.64%) Relational Database
2 2 (3.64%) SQL Server Reporting Services
3 1 (1.82%) Oracle Database
3 1 (1.82%) Oracle Reports
3 1 (1.82%) Power BI
3 1 (1.82%) Power Query
3 1 (1.82%) RDBMS
3 1 (1.82%) SQL Server Integration Services
Development Applications
1 2 (3.64%) Bitbucket
1 2 (3.64%) Git
General
1 34 (61.82%) Social Skills
2 10 (18.18%) Finance
3 4 (7.27%) Analytical Skills
3 4 (7.27%) Banking
3 4 (7.27%) Organisational Skills
4 2 (3.64%) Billing
4 2 (3.64%) Telecoms
5 1 (1.82%) Automotive
5 1 (1.82%) Digital Health
5 1 (1.82%) Investment Banking
5 1 (1.82%) Law
5 1 (1.82%) Legal
5 1 (1.82%) Military
5 1 (1.82%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (7.27%) Loki
1 4 (7.27%) Middleware
2 2 (3.64%) EJB
2 2 (3.64%) J2EE
2 2 (3.64%) JDBC
2 2 (3.64%) RESTful
2 2 (3.64%) SOAP
2 2 (3.64%) Web Services
2 2 (3.64%) WebSphere MQ
2 2 (3.64%) XML
2 2 (3.64%) XSLT
3 1 (1.82%) FIX Protocol
Miscellaneous
1 6 (10.91%) Video Conferencing
2 5 (9.09%) Data Centre
2 5 (9.09%) Onboarding
3 3 (5.45%) Data Protection Act
3 3 (5.45%) Enterprise Software
4 1 (1.82%) Bitcoin
4 1 (1.82%) e-Learning
4 1 (1.82%) Eurex
Operating Systems
1 19 (34.55%) Windows
2 8 (14.55%) Unix
3 6 (10.91%) Linux
4 3 (5.45%) Windows Server
5 1 (1.82%) Android
5 1 (1.82%) Apple iOS
5 1 (1.82%) CentOS
5 1 (1.82%) Mac OS
5 1 (1.82%) Rocky
5 1 (1.82%) Windows 10
Processes & Methodologies
1 19 (34.55%) ITIL
2 16 (29.09%) Customer Service
3 15 (27.27%) Problem-Solving
4 10 (18.18%) Incident Management
5 9 (16.36%) Time Management
6 8 (14.55%) Root Cause Analysis
7 6 (10.91%) Analytics
7 6 (10.91%) Computer Science
7 6 (10.91%) ITSM
7 6 (10.91%) Validation
8 4 (7.27%) Application Packaging
8 4 (7.27%) Data Entry
8 4 (7.27%) Data Matching
8 4 (7.27%) Knowledge Management
8 4 (7.27%) User Experience
9 3 (5.45%) Data Protection
9 3 (5.45%) Mentoring
9 3 (5.45%) Problem Management
9 3 (5.45%) Site Reliability Engineering
9 3 (5.45%) User Acceptance Testing
Programming Languages
1 10 (18.18%) SQL
2 9 (16.36%) Python
3 6 (10.91%) PowerShell
4 4 (7.27%) Shell Script
5 3 (5.45%) Java
6 2 (3.64%) Bash
6 2 (3.64%) Perl
6 2 (3.64%) PL/SQL
6 2 (3.64%) REXX
6 2 (3.64%) T-SQL
7 1 (1.82%) C#
7 1 (1.82%) Data Analysis Expressions
Qualifications
1 8 (14.55%) Degree
2 7 (12.73%) Security Cleared
3 6 (10.91%) A+ Certification
3 6 (10.91%) SC Cleared
4 4 (7.27%) Network+ Certification
5 3 (5.45%) Microsoft Certification
6 2 (3.64%) Computer Science Degree
6 2 (3.64%) MCP
7 1 (1.82%) BPSS Clearance
7 1 (1.82%) CTC Cleared
7 1 (1.82%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (3.64%) ISO/IEC 27001
1 2 (3.64%) SLA
2 1 (1.82%) Data Quality
System Software
1 12 (21.82%) Active Directory
2 4 (7.27%) Veritas Cluster Server
2 4 (7.27%) VMware Infrastructure
3 1 (1.82%) Apache ZooKeeper
3 1 (1.82%) Docker
3 1 (1.82%) Hyper-V
Systems Management
1 8 (14.55%) Microsoft Intune
2 5 (9.09%) Ansible
2 5 (9.09%) Grafana
2 5 (9.09%) Prometheus
3 4 (7.27%) Jamf Pro
3 4 (7.27%) Terraform
4 2 (3.64%) Kubernetes
5 1 (1.82%) BMC PATROL
5 1 (1.82%) Rundeck
5 1 (1.82%) SCOM
5 1 (1.82%) ZABBIX
Vendors
1 18 (32.73%) Microsoft
2 10 (18.18%) ServiceNow
3 6 (10.91%) Cisco
3 6 (10.91%) VMware
4 5 (9.09%) CheckPoint
4 5 (9.09%) F5
4 5 (9.09%) Oracle
4 5 (9.09%) Palo Alto
4 5 (9.09%) Veritas
5 4 (7.27%) Salesforce
5 4 (7.27%) Splunk
6 2 (3.64%) IBM
6 2 (3.64%) MuleSoft
7 1 (1.82%) Avaloq
7 1 (1.82%) Concur
7 1 (1.82%) ION Trading
7 1 (1.82%) Mitel
7 1 (1.82%) Patsystems
7 1 (1.82%) Polycom
7 1 (1.82%) Veeam