26 to 49 of 49 Customer Service Jobs in Bedford

technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯

Drive sales of our used hardware products to new and existing clients Manage existing customers, selling hardware and attached services Identify and develop new customer sales opportunities Develop and maintain strong relationships with channel partners Identify and pursue new business opportunities Provide excellent customer service and support … right price to maximise your profit margin Maintain administrative tasks by accurate system usage Be the main contact for all sales within your designated customer base Interpret and understand customer needs and align those needs to the specific products offered Attend customer meetings where required Maintain Sales More ❯

maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯

team. Key Responsibilities: Monitor, log, and manage incoming queries through Salesforce and Certinia platforms. Categorise and prioritise queries based on urgency, business impact, and service level agreements (SLAs). Liaise with internal departments and offshore teams (particularly in India) to gather information and resolve issues. Ensure timely follow-up … Bachelor’s degree or equivalent experience in Business Administration, Information Systems, or a related field. 1-3 years of experience in a query management, customer service, or operations support role. Hands-on experience with Salesforce and Certinia (formerly FinancialForce) is essential . Strong communication skills. Excellent organisational and More ❯

for data governance, ensuring data accuracy, completeness, and integrity across systems. Conduct comprehensive reviews of client systems to understand the structure and flow of customer interaction and life-cycle data. GIS Data Modeling & Transformation Design GIS data models aligned with the client’s business objectives, transforming existing data structures … data privacy regulations and practices. Exposure to analytics and reporting tools is considered a plus. General Qualifications Excellent communication skills, including executive presence in customer-facing roles. Strong interpersonal skills, with a focus on customer service and collaboration. Analytical mindset with exceptional attention to detail. Effective time More ❯

skilled D365 CE Architect . This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions. As a recruitment partner, we are looking for a visionary architect with deep technical knowledge and experience to shape and drive the … architecture of D365 Customer Engagement. Key Responsibilities Lead the architectural design and strategy for D365 CE, solutions, ensuring alignment with business goals and scalability. Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions. Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel capabilities … case management, and customer service automation. Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment. Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs. Mentor and support internal teams on architectural methodologies, best More ❯

close sales and meet targets. To be successful as a Sales Development Representative one should be able to build instant rapport and achieve high customer satisfaction with both existing pilots and prospective customers. A top inside sales representative should also be very competitive and a good listener. Able to … or upselling Answer potential customers' questions and send additional information per email and follow up to secure the subscription Keep up with product and service information and updates Create and maintain a database of current and potential customers Explain and demonstrate features of products and services Stay informed about … Excellent communication skills, both verbal and written Good organizational skills and the ability to multitask Excellent phone and cold/warm calling skills Exceptional customer service skills Strong listening and sales skills Ability to achieve sales targets About us Aircraft Performance Group Aircraft Performance Group, LLC (APG) is More ❯

monitoring. You may participate in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization. In addition, you may help customers in the planning and implementation with assistance in the RFP process, broad architectural considerations, budgeting and project … Participates in business development activities, in a technical capacity, as requested by Managing Consultants and Business Development staff. Understands all of Aspect Quality Services service offerings and when to appropriately use them. Reviews estimates developed by team members and ensure their accuracy and reliability. Assists in Preparation of SOWs … leadership on multiple engagements. Produces high quality deliverables, under pressure and within deadlines. Ability to communicate complex information to team members and clients. Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships. EDUCATION AND EXPERIENCE 5+ years of experience with Aspect Workforce 2+ Years More ❯

will work closely with vendors, client hiring managers, and Magnit’s cross-functional teams, utilizing our award-winning software, e-tips to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s services • Facilitate the fulfillment of temporary requisitions … Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency • The CSC must maintain quality client service and day to day operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work • Maintain an updated SOP … day-to-day procedures so that operations functions efficiently • Implement new processes or enhance current processes to strengthen efficiencies What You Will Need • A customer-oriented, self-motivated critical thinker with a “Can-Do” attitude! • Bachelor’s degree is preferable • 3+ years of experience working in a relevant area More ❯

and backed by various other awards for their excellence. They are now continuing their expansion across EMEA and are looking for a French-speaking Customer Success Manager to join their growing London team. The Role As a Customer Success Manager , you’ll work closely with major partners across … campaign execution and post-campaign analysis. You’ll be part of a collaborative, supportive CS team, focused on delivering seamless digital sampling experiences, exceptional customer service, and strong retention outcomes. This is a hands-on role that blends campaign execution, relationship management, and strategic consulting. Key Responsibilities: Manage More ❯

CC&B Functional Consultant to join our digital transformation project in Abu Dhabi. The successful candidate will play a crucial role in merging two Customer Care and Billing (CC&B) systems, ensuring seamless integration and minimal disruption to business operations. Experience with Data Migration is key. This is a … systems merger. Design and configure CC&B solutions to meet business needs and project objectives. Collaborate with cross-functional teams, including IT, operations, and customer service, to ensure successful project delivery. Provide expertise in CC&B functionalities, processes, and best practices. Conduct system testing, validation, and troubleshooting to … a plus. Proven experience as a CC&B Functional Consultant in digital transformation projects, preferably within the utilities or telecommunications sector. Strong knowledge of Customer Care and Billing (CC&B) systems and their integration. Excellent analytical, problem-solving, and documentation skills. Exceptional communication, leadership, and stakeholder management skills. Ability More ❯

programming software such as RSLogix5000, Studio 5000, FT View, and other controls software platforms - Experience in controls design or programming - Systems integration experience - Field service engineering or systems training experience - Experience supporting various conveyors and sortation systems - Excellent written, verbal and customer service skills - Proven track record More ❯

Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to More ❯

in the world of travel with authoritative marketing skills to help our clients company grow? Our client provides innovative business travel solutions and local customer service in 65 countries. It's a great place for hardworking people who share a true passion for tech and travel. The marketing … strategies, and delivering business impact. The Salesforce Marketing Cloud (SFMC) Specialist will be responsible for developing, executing, orchestrating, and optimizing global innovative and impactful customer marketing campaigns across various channels, leveraging segmentation & data. This role requires a strategic thinker with hands-on experience in managing campaigns that foster customer More ❯

solutions by configuring HubSpot. To succeed in the role, you'll need to translate the needs of our clients' Marketing, Sales, Operations, Product, and Customer Service teams into solutions by configuring the HubSpot platform. A key part of this role is the ability to understand a client's … to multitask Organisation and planning – ability to use time effectively, prioritise and plan activities on a daily and longer-term perspective, including maintaining reports Customer-focused attitude Ability to track and organise large amounts of numeric data Ability to take initiative and be self-directed, adaptable and innovative Strong … sense of humour, and strong interpersonal skills are highly valued Benefits Competitive salary Pension 22 days holiday per year, increasing based on length of service, plus public holidays Full employee benefits and discount scheme Dedicated reserved training time Company Description RevM is a growth-driven, HubSpot consulting firm and More ❯

an elite client base. With a team of approximately 140 and a strong, collaborative culture, this organisation is known for innovation, reliability, and outstanding customer service They are now seeking an experienced Senior .NET Developer to work on their enterprise-grade, cloud-native SaaS product helping multinational organisations. More ❯

We’re recruiting for an SAP Gold Consultancy and VAR. They recently won an SAP award for excellent customer service, deliver exceptional SAP S/4HANA solutions on time and within budget, and have hired exceptional S/4HANA people from the Big 4 and SIs. They have … entail: Providing day-to-day functional and technical support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA. Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate More ❯

feedback on our products. Maintain efficient communication with the Headquarter in terms of new product lines and other technical issues. Carry out site surveys, customer training/demos, project support and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel … products and solutions. Key Attributes: Full clean UK driving license; Right to work in the UK; Prior experience in a technical support role; Good customer service skills and communication skills; Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/ More ❯

Serves as the primary contact for clients during the implementation, manages overall project communication, and resolves issues. To maintain a first-class level of customer service ensuring that all customers are treated efficiently and appropriately. MUST HAVES: You MUST have experience in a client delivery (implementation or PM More ❯

a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries Renowned for its high-quality deliverables, exceptional customer service, and flexibility in meeting clients’ needs this growing organisation offers a flexible, dynamic, and entrepreneurial culture. With ongoing growth and exciting career More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯

Overview To attract and win new B2B clients for our unique empower ER platform and our outsourced ER service to Enterprise customers. Controlling the development of a pipeline and ownership of the business development cycle from qualification through to sale. You will liaise closely with Marketing to generate and … developing the sales strategy for the business. Ensure all EPG business units are engaged with your pipeline and relevant group services are included in customer proposals. A fantastic opportunity to work in a sales-driven organisation, with an impressive list of Enterprise clients for references, selling a technology solution More ❯

Tech Sales Representative position for Swedish or Spanish speakers. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in Spanish or Nordic … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities to Account Manager to negotiate further What's in it for you More ❯

Account Executives HYBRID positions for French or Dutch speakers. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for More ❯