2nd Line Engineer
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Bedfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £35,000 per annum
remote access support incidents. Systems & Administration Administer AD user accounts, password resets, mailbox support, and access control. Support basic Azure AD/Entra ID administration and M365 configuration tasks. Perform endpoint management via Intune, SCCM, or similar tools. Monitor system alerts and escalate … drive troubleshooting Microsoft 365 & Cloud Basics Microsoft 365 support (Outlook, Teams, SharePoint, OneDrive issues) Basic Exchange Online tasks (mailbox creation, permissions, shared mailboxes) Azure AD/Entra ID user and access support (password resets, MFA assistance) Assisting with M365 onboarding/offboarding Device & Endpoint Support ...