1 to 25 of 56 ITSM Jobs in Bedfordshire

We are seeking a Technical Sales Professional specializing in IT Service Management (ITSM) solutions. This role requires a strong technical background with hands-on experience in ITSM delivery, coupled with the ability to articulate and sell complex technical solutions. While primarily focused on pre-sales, the role involves engaging with … to customer locations across regions and to our delivery centers in Turkey. Key Responsibilities: Sales and Solutioning: Identify customer needs and propose tailored ServiceNow ITSM solutions. Develop and deliver engaging product demonstrations that highlight ServiceNow’s capabilities. Translate technical ITSM solutions into clear business benefits for prospective clients. Client Engagement … and Technical Expertise: Leverage prior hands-on ITSM delivery experience to communicate effectively with both technical and non-technical stakeholders. Serve as a trusted advisor, guiding customers on best practices and industry trends in ITSM. Assist in crafting proposals that include appropriate service components, pricing, and implementation assumptions. Process and More ❯

We are seeking a Technical Sales Professional specializing in IT Service Management (ITSM) solutions. This role requires a strong technical background with hands-on experience in ITSM delivery, coupled with the ability to articulate and sell complex technical solutions. While primarily focused on pre-sales, the role involves engaging with … to customer locations across regions and to our delivery centers in Turkey. Key Responsibilities: Sales and Solutioning: Identify customer needs and propose tailored ServiceNow ITSM solutions. Develop and deliver engaging product demonstrations that highlight ServiceNow’s capabilities. Translate technical ITSM solutions into clear business benefits for prospective clients. Client Engagement … and Technical Expertise: Leverage prior hands-on ITSM delivery experience to communicate effectively with both technical and non-technical stakeholders. Serve as a trusted advisor, guiding customers on best practices and industry trends in ITSM. Assist in crafting proposals that include appropriate service components, pricing, and implementation assumptions. Process and More ❯

ITIL-aligned performance tracking and documentation 👤 What We’re Looking For ITIL v4 certified (essential) Proven leadership in an IT support environment Expertise in ITSM tooling (Zendesk/ServiceNow), infrastructure & systems Excellent communicator and people leader Strong analytical , problem-solving , and documentation skills MCP preferred (but not essential) 🏥 Why Join More ❯

ITIL-aligned performance tracking and documentation 👤 What We’re Looking For ITIL v4 certified (essential) Proven leadership in an IT support environment Expertise in ITSM tooling (Zendesk/ServiceNow), infrastructure & systems Excellent communicator and people leader Strong analytical , problem-solving , and documentation skills MCP preferred (but not essential) 🏥 Why Join More ❯

ITIL-aligned performance tracking and documentation 👤 What We’re Looking For ITIL v4 certified (essential) Proven leadership in an IT support environment Expertise in ITSM tooling (Zendesk/ServiceNow), infrastructure & systems Excellent communicator and people leader Strong analytical , problem-solving , and documentation skills MCP preferred (but not essential) 🏥 Why Join More ❯

Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one More ❯

changes. Manage and maintain Windows server environment Troubleshoot and fix Server system application related issues, recording all troubleshooting steps and information in the IT Service Management tool. Generate system and component capacity management reports on a weekly basis and conduct trend analysis. Manage and maintain Windows Server Services, such as More ❯

changes. Manage and maintain Windows server environment Troubleshoot and fix Server system application related issues, recording all troubleshooting steps and information in the IT Service Management tool. Generate system and component capacity management reports on a weekly basis and conduct trend analysis. Manage and maintain Windows Server Services, such as More ❯

device platforms, and Microsoft Entra ID. Familiarity with networking basics such as DNS, DHCP, Group Policies, and Microsoft Intune. Tool Proficiency: Previous use of ITSM tools (e.g., ServiceNow) and remote desktop software. Strong Communication: Ability to communicate technical information clearly and concisely to a non-technical audience. Adaptability: Resilient under More ❯

device platforms, and Microsoft Entra ID. Familiarity with networking basics such as DNS, DHCP, Group Policies, and Microsoft Intune. Tool Proficiency: Previous use of ITSM tools (e.g., ServiceNow) and remote desktop software. Strong Communication: Ability to communicate technical information clearly and concisely to a non-technical audience. Adaptability: Resilient under More ❯

a group environment. • A can-do positive approach and a willingness to help others is essential. Equipment and Applications: • Advanced knowledge of enterprise level ITSM systems. • Advanced knowledge of enterprise level endpoint/client management systems. • Advanced knowledge of Microsoft client and 365 environments. • Strong awareness of cyber security. • Good More ❯

a group environment. • A can-do positive approach and a willingness to help others is essential. Equipment and Applications: • Advanced knowledge of enterprise level ITSM systems. • Advanced knowledge of enterprise level endpoint/client management systems. • Advanced knowledge of Microsoft client and 365 environments. • Strong awareness of cyber security. • Good More ❯

ability to work collaboratively with cross- functional teams. Key Responsibilities: Extensive experience working with the ServiceNow platform, across a wide range of products (e.g. ITSM, ITOM, HRSD, CSM, IRM, SecOps) Experience in designing solutions to balance successful delivery of both recommended best practices and customer requirements, ensuring solutions are maintainable More ❯

ability to work collaboratively with cross- functional teams. Key Responsibilities: Extensive experience working with the ServiceNow platform, across a wide range of products (e.g. ITSM, ITOM, HRSD, CSM, IRM, SecOps) Experience in designing solutions to balance successful delivery of both recommended best practices and customer requirements, ensuring solutions are maintainable More ❯

hands-on leadership role responsible for delivering, supporting, and evolving Microsoft 365 services and related applications across the organisation. As part of the IT Service Management function, you will play a pivotal role in shaping our strategy, driving technical delivery, and ensuring services are aligned with business needs. Key Responsibilities More ❯

hands-on leadership role responsible for delivering, supporting, and evolving Microsoft 365 services and related applications across the organisation. As part of the IT Service Management function, you will play a pivotal role in shaping our strategy, driving technical delivery, and ensuring services are aligned with business needs. Key Responsibilities More ❯

Endpoint protection Understanding of networking fundamentals TCP/IP DNS DHCP Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are More ❯

Endpoint protection Understanding of networking fundamentals TCP/IP DNS DHCP Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are More ❯

routers, switches, firewalls, load balancers, proxies. Experience with monitoring tools such as Cisco DNA-C, Prime, Nagios, PRTG, Infoblox, and Cisco ISE. Familiarity with ITSM tools such as ServiceNow. Excellent communication skills (written and verbal). Willingness to participate in on-call support rotation (including P1 response). Desirable Skills More ❯

routers, switches, firewalls, load balancers, proxies. Experience with monitoring tools such as Cisco DNA-C, Prime, Nagios, PRTG, Infoblox, and Cisco ISE. Familiarity with ITSM tools such as ServiceNow. Excellent communication skills (written and verbal). Willingness to participate in on-call support rotation (including P1 response). Desirable Skills More ❯

to enhance developer productivity through automation, improved workflows, and modern software engineering principles. Value Optimization: Help clients maximize the return on their current IT service management tools and frameworks. Future-Ready Roadmaps: Design progressive strategies that integrate next-generation technologies such as Generative AI and platform-centric models. End-to More ❯

to enhance developer productivity through automation, improved workflows, and modern software engineering principles. Value Optimization: Help clients maximize the return on their current IT service management tools and frameworks. Future-Ready Roadmaps: Design progressive strategies that integrate next-generation technologies such as Generative AI and platform-centric models. End-to More ❯

Remedy (desirable); strong attention to detail and a proactive approach; solid understanding of infrastructure technologies and networking concepts; proficiency in Microsoft Office and IT service management tools; a dependable team player with the ability to work independently and under pressure; flexible with regard to shift work; excellent verbal and written More ❯

Remedy (desirable); strong attention to detail and a proactive approach; solid understanding of infrastructure technologies and networking concepts; proficiency in Microsoft Office and IT service management tools; a dependable team player with the ability to work independently and under pressure; flexible with regard to shift work; excellent verbal and written More ❯

knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable More ❯