1 to 25 of 36 Customer Engagement Jobs in Berkshire

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Intelligence and Insights Expert At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for … flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. Role: The Customer Intelligence & Insights Expert plays a key role in Honda's transformation to a Futureproof & Profitable Sales Model, centred on the Customer, Built Once for Europe, and Delivered Seamlessly … Across Retail & Digital Environments. This is a newly created function within the Customer Engagement Division, designed to turn data into direction, with insight that sharpens journeys, fuels decisions, and ensures we stay customer-first. The role exists to maximise revenue by identifying what works, where to invest, and how to continually improve. It spans everything from strategic More ❯

a 12 month initial contract, inside IR35. Role Purpose Lead the delivery of business and technology change initiatives with a joint focus on Oracle Field Services (OFS) and Oracle Customer Experience (CX) solutions, ensuring operational improvements and enhanced customer journeys across business units. Key Responsibilities End-to-end delivery ownership of Oracle OFS and Oracle CX projects, across … both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of project delivery, ensuring alignment to both field operations and customer engagement strategies. Facilitate adoption of OFS and CX functionality, driving business process improvements and ensuring business readiness for both operational and customer-facing teams. Ensure adherence to agreed project delivery methodologies, governance, and reporting standards, supporting seamless integration of OFS and CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer More ❯

develop and expand the team, will we expect you to identify new talent and partnering opportunities with industry and academia. The role is also critical to identifying and winning customer-funded projects, leveraging our internal investment and bringing customer requirements into our capability roadmaps Interdisciplinary working is critical to solving our customers' problems, and you will benefit from … CortAIx Factory, ensure the development of AI models, algorithms, and data architectures meets business, technical, and regulatory requirements. Promote best practices in AI ethics, robustness, transparency, and governance. Market & Customer Engagement Build customer intimacy to help secure customer-funded projects Monitor industry trends, competitive landscapes, and benchmarks to maintain a technical edge. Identify and engage third … artificial intelligence, or a related field. And/or appropriate hands-on experience of practical AI engineering. Proven track record in developing and delivering novel AI solutions to satisfy customer needs. Demonstrable knowledge and experience of delivering operational AI solutions. Familiarity with data analytics, technology, and governance. Excellent stakeholder and project management skills, with experience in client-facing roles. More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

An ideal candidate will have some software development background, but experience in working with customers to gather requirements and deliver solutions. Responsibilities: The responsibilities of a Technical Consultant include: • Customer engagement to collect technical integration and solution requirements • Attend customer sales calls when needed to support technical integration and solution topics. • Design and configuration of software platform … to meet customer requirements • Engage in the customer support process to help with resolution on certain technical integration and solution issues. • Provide internal and external customers answers and ideas related to software integration and business process implementation • Solution testing and documentation • Attending meetings, sessions and other company events • Reporting on daily responsibilities and tasks Qualifications: Skills • Analytic and … a background in IT/Systems/Interfaces is a plus • Knowledge of telematics industry, mobile workforce management, or route optimization is a plus. • Excellent analytic skills. • Presentation and customer relationships skills are required. Location: Reading, UK More ❯

but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when … development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and …/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) We are looking for an Operations Customer Service Administrator to provide customer service and coordination to all our AV Service Contracts and Projects, to follow SLA and maintain high levels of support and … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The … ensuring proper sign-off procedures. Coordinate with customers to manage and ensure smooth execution of service visits. Ensure Engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox updated and respond to inquiries More ❯

Operations Customer Service Administrator £25,000 - £28,000 per annum Reading Permanent, Full-Time or Part-Time (Part-time needs to be 5 days) Our client is looking for an Operations Customer Service Administrator to provide customer service and coordination to all their AV Service Contracts and Projects, to follow SLA and maintain high levels of support … operate a thriving Ecommerce store , which you will be managing as part of this role. The Role The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The … ensuring proper sign-off procedures. Coordinate with customers to manage and ensure smooth execution of service visits. Ensure Engineers have all necessary resources and support for on-site visits. Customer Engagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox updated and respond to inquiries More ❯

on all planning of revenue and supply forecast Evaluate potential of new assets, developing a recommendation analysis and report In collaboration with brand teams, inform and support the omnichannel customer engagement plan Support brand teams with their digital marketing strategy Lead on SFE with sales managers and BUD. Optimising use of OCE and effective use of Tableau reports … Experience in the pharmaceutical or dermo-cosmetic industries within multinational companies, with a preference for those who have experience in both sectors Demonstratable knowledge of the external market and customer environment and the UK pharmaceutical industry/Consumer market Good knowledge of marketing, business and compliance processes, incl. ABPI Code of Practice Highly numerate and analytic skills with strong More ❯

defence, aerospace and EMC test solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. The role requires identification and conversion of new sales leads, the professional presentation of test and … Facilitation/team engagement. Sales - Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities in existing customer base. … relating product categories. - Proven verbal and written presentation and commercial skills. - Ideally degree educated (or with relevant commercial experience) and with a minimum of 5 years in a customer commercial role. This is a strategic and solution orientated position which is seeking a strong and resilient approach with a passion for solutions engagement. Your CV will be forwarded to More ❯

on all planning of revenue and supply forecast − Evaluate potential of new assets, developing a recommendation analysis and report − In collaboration with brand teams, inform and support the omnichannel customer engagement plan − Support brand teams with their digital marketing strategy − Lead on SFE with sales managers and BUD. Optimising use of OCE and effective use of Tableau reports … Experience in the pharmaceutical or dermo-cosmetic industries within multinational companies, with a preference for those who have experience in both sectors − Demonstrable knowledge of the external market and customer environment and the UK pharmaceutical industry/Consumer market − Good knowledge of marketing, business and compliance processes, incl. ABPI Code of Practice − Highly numerate and analytic skills with strong More ❯

of our digital solutions through the design and implementation of innovative web applications that enhance our data digital capabilities across various business functions, including Marketing, Supply Chain, Sales, and Customer Engagement. This role is transformation-funded and therefore has an expected end date of 31st December 2026 What are we looking for? A technical leader with 10+ years of More ❯

WHAT IS THE OPPORTUNITY Maersk is going through times of unprecedented change. From the farm to your refrigerator, the factory to your wardrobe, we are developing solutions that meet customer needs from one end of the supply chain to the other. Digitization and technology are taking center stage in enabling our customers to trade globally, and we are building … Services Architecture. • Good documentation skills needed with experience in Swagger and/or Markdown. • Comfortable working in a fast-paced environment where priorities and direction may change rapidly as customer requirements and market direction changes • A great team player and strong collaborator • Good verbal and written communication skills. Maersk is committed to a diverse and inclusive workplace, and we … position, or to perform a job, please contact us by emailing . About Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of More ❯

that help position Eaton as a thought leader and preferred partner on the most important power management challenges facing customers. This role will drive measurable and significant improvements to customer preference for Eaton and demand generation for strategic revenue-generating products (hardware, software and services) and will achieve these objectives by delivering tailored and engaging content to support customers … the development of the campaign strategy and work closely with field teams to drive campaign activation and optimization. Main Responsibilities: Differentiating Eaton with an integrated marketing strategy that build engagement and trust between Eaton and its customers in that segment across all relevant geographies. Development of integrated marketing campaigns that drive demand generation for strategic revenue-generating offers (as … defined by segment strategy teams) in the segment (hardware, software and services) Developing the campaign content and audience engagement strategy, as well as GTM approach (working closely with all relevant commercial and CoE leaders) Leading development of the segment message map and buyer journey maps (including definition of scenarios) Orchestrating development and continuous data-informed optimization of integrated campaign More ❯

position, or to perform a job, please contact us by emailing . About Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of … products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. More ❯

help us shape the future of information management. Join us. YOUR IMPACT OpenText is seeking experienced Inside Sales Account Managers to be part of an exciting new team - Advanced Customer Services (ACS. You will play a pivotal role in the success of the team by managing a high-velocity, high-touch sales motion. You will work closely with Renewals … and Customer Management teams to drive growth through net-new ACS subscriptions, cross-sell and upsell opportunities. WHAT THE ROLE OFFERS Drive Subscription Sales: Manage the entire sales cycle for ACS subscription offerings-from qualification through to close-focusing on annual support packages. Collaborate Cross-Functionally: Partner with Renewal Account Representatives (RARs), Customer Managers (CMs), and Account Executives … Management: Maintain an accurate and up-to-date sales pipeline using Salesforce (SFDC); qualify leads passed via the lead share model and actively prospect within assigned territories/accounts. Customer Consultative Engagement: Conduct discovery sessions, deliver value-based pitches, and align ACS offerings with customer goals such as uptime, system health, proactive planning, and IT resource augmentation. More ❯

Job Title: Partner/Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner/Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities … and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly … and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts More ❯

Software Developer, Software Developer, .NET C# JavaScript TypeScript React SQL Our client is a leading global provider of cloud communications solutions. They support organisations around the world in enhancing customer engagement and experience through innovative, cutting-edge technology.. The Opportunity Due to continued global growth, our client is looking for a talented and experienced Software Developer to join More ❯

growth following significant private equity investment, we are evolving and developing our talented team of experts whilst continuing to grow and expand Techex geographically and build on the strong customer relationships we already enjoy. This is an exceptionally exciting time to be joining Techex with scope for significant impact across the organisation. What are we looking for? We are … streams Experience of public cloud platform architecture/design Experience with either Influx, Redis, Kafka, Grafana, Kibana Our Values and Benefits Techex has an impressive history with extremely high customer engagement and satisfaction. As a business we have developed consistently through our stellar reputation in the industry. We have recently secured the Great Place to Work accreditation for More ❯

position, or to perform a job, please contact us by emailing . About Us A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of … products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. More ❯

and action plans. The role holder will demonstrate that they can achieve key strategic objectives including winning significant contracts through developing and building profitable relationships and understanding market and customer trends. The role holder will be responsible for closing deals and negotiating renewals with Telecoms Service Providers and clients internationally. They will lead and execute contract negotiations to a … to collaborate positively, have a passion to succeed, be prepared to take smart risks, possess leadership qualities, be able to flex your expertise and use your strong sense of customer focus to exceed expectations, every day. Sales Development Create and maintain a high-quality sustainable pipeline, creating a platform for a successful quarter-on-quarter budget attainment Maintain sales … volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors Drive territory activities and ensures strong customer engagement on all fronts Actively participate in the companys business development strategy within the context of existing accounts Build Prodapt clients brand in major Telco Service Providers, MVNO and MVNE accounts at More ❯

configuration and user support to data quality and compliance. The role is hands-on, but strategic input will be valued as the business continues to evolve its digital and customer engagement capabilities. Key Responsibilities Maintain and administer the SugarCRM platform Manage user roles, permissions, and security settings Provide user support and training across departments Conduct regular data audits More ❯

Outbound prospecting: Uncover & develop new business opportunities via outbound cold calling into targeted enterprise-level accounts. Inbound lead development: Qualify & develop new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs). Opportunity progression: You will be assigned opportunities to progress working as part of a … win-team' with an Account Executive and Solution Consultant. Prospecting activity: You will be a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagement. What you need to succeed Success achieving sales targets. Strong interpersonal and effective verbal and written communication skills. Creative, can-do attitude More ❯

the role of Design and Architect. • Expertise in Project Management, Client Management and vendor Management • Ability to lead business transformation and digital strategy initiatives • Expertise in enhancing operations and customer engagement More ❯

board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. Provide regular status updates and project documentation to support efforts at customer engagements. Assist sales team in identifying new opportunities for product and services at customer More ❯