4 Customer Engagement Jobs in Reading

Effectively manage and advance client support requests, maintaining meticulous documentation of issues and solutions within our helpdesk system. Problem Resolution: Conduct thorough analyses of customer issues to pinpoint root causes and devise effective solutions. Client Engagement: Keep clients informed regarding issue statuses and promptly escalate high-priority problems … efficiency. A keen eye for detail. Knowledge and Experience: You should bring experience and proficiency in the following areas: Business Applications: Dynamics 365 (Sales, Customer Engagement, Operations, Talent). Productivity Suite: Office 365, Teams, SharePoint, OneNote, Excel. Power Platform: Power BI, Flow, PowerApps, Common Data Service. Key Systems more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

FPG seeks an ORAN Solutions Manager to take charge of customer relationships to promote my client's Radio Access Networks solutions and services. This role entails driving the end-to-end technical sales cycle and engaging customers with a focus on both hardware and software components. Responsibilities: Lead the … technical sales process, crafting sophisticated solutions tailored to customer needs. Consult with customers on intricate networking solutions. Collaborate with Account Managers to initiate proactive customer engagements. Identify and pursue upsell opportunities throughout the sales process. Take the lead on crafting responses to requests for information, proposals, and quotes … headquarters. Provide comprehensive product line specifications and maintain deep technical knowledge of the RAN portfolio and associated technologies. Requirements: Maintain a solid understanding of customer market dynamics and regulatory landscapes, along with technical trends in the industry. Stay abreast of developments in the ORAN ecosystem and offer tailored solutions more »