23 of 23 Customer Engagement Jobs in Reading

digital identity business in the UK, along with the further development of the UK Technology Strategy, through execution of an integrated technology, market & customer-driven strategy for the UK and local Domains, that drive actionable and impactful Marketing Plans. As a partner to the UK Key Account & Sales teams … process while supporting BLs in the definition and the coordinated execution of their in-country strategies.* Identify transversal multi-BL strategic initiatives to meet customer or market segment requirements to underpin the need for new segment-based offers, for example in Critical National Infrastructure.* Support the country SAMs/ ...

strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing the flexibility to support other customers across the Customer Unit and Market Area based on business and customer needs. The Role As a Solution Support Expert for Packet Core, with a strong … senior technical authority for complex Packet Core, policy, and Cloud support scenarios. Primarily aligned to UK customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business‐critical network ...

Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.**About HP**HP creates new possibilities … technical team. + Conduct regular training to ensure team expertise in current technologies. + Develop and implement presales strategies aligned with business goals. + **Customer Engagement** - Collaborate with sales teams to assess customer requirements. - Deliver tailored product demonstrations and technical presentations. - Build strong relationships with clients ...

strong Market Area Solution Architect focus and is primarily aligned to UK customers, while also providing the flexibility to support other customers across the Customer Unit and Market Area based on business and customer needs.## The RoleAs a Solution Support Expert for Packet Core, with a strong Market … senior technical authority for complex Packet Core, policy, and Cloud support scenarios. Primarily aligned to UK customers, you will own critical issues from initial engagement to resolution, isolate faults across complex multi-node environments, manage high-priority Customer Service Requests, and lead emergency response for business-critical network ...

forefront of earth sciences, helping organisations understand the underground. The Role Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … their primary day-to-day contact. In this role, you will have the opportunity to: Responsibilities Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention. Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes. Monitor customer ...

145+ countries while proudly maintaining headquarters in New Zealand. **The Role** Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … serving as their primary day-to-day contact. **In this role, you will have the opportunity to:** * Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention.* Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes.* Monitor ...

defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow … govern the service data model, ensuring business services, technical services, applications and configuration items (CIs) are accurately mapped within a consistent, scalable hierarchy. Customer Service Management: Architect CSM solutions covering case management, customer engagement, customer workspace, SLA compliance and entitlement configuration. Technical Governance & Design Authority: Chair ...

programmes across the UK and international markets. Working as a key member of the OME Leadership Team, you'll lead business performance, programme delivery, customer engagement and growth strategy, ensuring we continue to deliver innovative solutions to our customers whilst achieving ambitious commercial objectives. This role offers significant … influence across strategy, investment decisions, customer partnerships and business growth, with responsibility for teams operating across multiple UK locations and international partnerships. Key Responsibilities You'll be responsible for: Leading the overall performance of the Air Sector business, delivering against strategic, operational and financial objectives. Driving sustainable growth through ...

market insight, account intelligence, creativity and data to determine where marketing can have the greatest commercial impact. Working closely with Sales, Account Executives, BDRs, Customer Success, Alliances and Marketing, you’ll translate business and territory priorities into integrated programmes that create meaningful customer engagement and measurable revenue … have the opportunity to shape how Qlik engages some of the UK’s most important enterprise organisations and influence the full journey from account engagement through to pipeline and expansion. You’ll have the opportunity to: Own and execute Qlik’s UK field marketing strategy, aligned to revenue, pipeline ...

Customer Delivery ManagerWe use cookies (or similar technologies) to personalize content and ads, to provide social media features and to analyse our traffic. By clicking \"Accept \", you agree to this and the sharing of information (What data we collect) about your use of our site with our affiliates & partners. … Please find out more about Use of cookies.### Customer Delivery ManagerApply: Reading, Berkshire, United Kingdom: Full time: Posted Today: 3165459Customer Delivery Manager**Description -****Job scope/summary:**The Customer Delivery Manager (CDM) is a direct client contact position responsible for leading delivery of all high value ...

expertise, driving account growth from lead generation through negotiation and close. This role is responsible for developing strong relationships with key decision-makers, understanding customer challenges, and delivering tailored software solutions that address business needs. The specialist stays informed about industry trends and competitive landscapes, communicates the value proposition … analyze sales data to identify trends, opportunities, and areas for improvement. Guide, build, and manage cross-cultural, cross-tower, cross-business teams for effective customer support. Build and manage strong customer relationships at the executive level. Stay informed about industry trends, competitive landscape, and emerging technologies; provide insights ...

Manager (KAM) for Defence & Public Safety, United Kingdom, is responsible for securing short- and long-term profitable business growth through proactive business development, strategic customer engagement, and effective management of Ericsson resources. The role requires a deep understanding of the UK Defence and Public Safety ecosystem … executive-level relationships across government, armed forces, emergency services, security agencies, and associated industry stakeholders. The KAM is accountable for driving sales performance, profitability, customer satisfaction, and long-term business growth while positioning Ericsson as a strategic partner and thought leader in mission-critical communications and digital transformation. ...

complex technical evaluations, troubleshoot difficult problems, and drive opportunities to a successful technical outcome. This role requires someone who combines deep technical capability, strong customer presence, structured problem-solving, and commercial judgement. Key Responsibilities Technical Sales & Customer Engagement Lead the technical presales motion for strategic and enterprise … POCs and technical evaluations from scope through completion. Define clear success criteria, test plans, dependencies, and expected outcomes. Configure and validate solutions in complex customer environments. Personally troubleshoot issues that arise during evaluations and maintain customer confidence. Engage Support, Product, or Engineering effectively when deeper escalation is required. ...

Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing … deployment, and customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced ...

have visibility beyond the initial sale, looking across acquisition, renewal, expansion and churn to give the business a much clearer understanding of the complete customer lifecycle. Ultimately, your job is to make sure the systems, processes and data behind the sales team are doing everything they can to help … commercial trends. Take ownership of CRM data quality and introduce sensible processes to maintain accuracy and consistency. Analyse acquisition, renewal, expansion, churn and customer engagement to provide a clearer view of the full customer lifecycle. Support commercial planning around territory coverage, account allocation, sales capacity, conversion ...

assignment: 12 months Our client, an international fast-fashion and lifestyle retailer is seeking an experienced Workday Data Migration Consultant to support a strategic customer engagement involving the migration of employee and payroll-related data from Workday to a new payroll platform. The ideal candidates will possess strong … processes along with hands-on experience in data migration, data validation, and data transformation activities. This is an urgent requirement supporting a time-sensitive customer project, and the selected resources will play a key role in ensuring a seamless transition with minimal business disruption. Your responsibilities: Analyze and understand ...

infrastructure, the company helps customers build computing environments that are scalable, high-performing, and reliable. As a Hardware Solutions Engineer, you will help bridge customer requirements with engineering execution, shaping customized server and infrastructure solutions that support demanding AI, HPC, and enterprise workloads. This role sits at the intersection … solution design, technical validation, customer engagement, and cross-functional delivery, with a strong focus on turning complex requirements into production-ready hardware platforms. Responsibilities Collaborate with sales and customers to translate requirements into scalable AI/HPC system designs, including compute, GPU configurations, high speed networking (InfiniBand/ ...

Python, C, C#, JavaScript, Go or Rust. Technical Leadership: Provide technical direction during engagements, collaborate with colleagues and share knowledge to strengthen team capabilities. Customer Engagement: Work with customers and stakeholders throughout the engagement lifecycle, from scoping and planning through to execution, reporting and debriefing. Essential skills … security testing or adversary emulation. Experience with scripting or development languages such as Python, C, C#, JavaScript, Go, Rust or similar. Comfortable travelling to customer sites, primarily across Bristol and the South West. Knowledge of frameworks such as MITRE ATT&CK, CAF or NIST. Relevant certifications such ...

lead the Presales Technical Consultant team, shaping technical sales strategy and accelerating deal velocity. You will coach and train the team, oversee solution design, customer engagement, and proposals, and work closely with account teams to translate technology into business value while upholding compliance and cross-functional collaboration. #J ...

seasoned Key Account Manager for Defence & Public Safety in the United Kingdom, based in Reading. You will secure profitable growth by developing strategic customer engagements, managing executive relationships across government, armed forces, emergency services, and industry partners, and leading resources to deliver complex programmes. The role requires deep sector ...

doYou’ll help shape the future of VodafoneThree’s Network Services, Core and Infrastructure domains, defining the strategy and architecture that will support brilliant customer experiences, commercial outcomes and future innovation. Bringing deep expertise in your specialist area alongside broad knowledge across telecoms, you’ll work across technologies including … SWOT assessments and proofs of concept to influence future investment and direction.You’ll develop high-level and target architectures across Core and Infrastructure, balancing customer experience, performance, cost efficiency and revenue opportunities.You’ll help align Cloud, Data Centre, orchestration, automation and infrastructure strategy across Network and IT to create ...

role. We're looking for someone who can build trusted relationships, influence stakeholders, drive initiatives into action and confidently engage in both partner and customer-facing sales conversations. What You'll Do: Develop and execute joint growth plans with Softcat Build strong relationships across sales, technical and leadership teams … Drive enablement programmes that increase seller confidence and capability Support and occasionally lead customer engagements and sales opportunities Identify, develop and accelerate pipeline opportunities Execute strategic growth initiatives and campaigns Coordinate resources across Extreme to deliver outstanding partner and customer experiences Maintain forecast visibility and support revenue growth ...

SITA business areas, supporting opportunity development, and providing executive visibility on MSI pipeline performance, market opportunities, and strategic progress. Market Shaping & Early Engagement: Work closely with GEO teams and key SITA business areas to drive early engagement with airports, designers, and other key industry stakeholders to shape complex … airport programmes and position SITA for MSI opportunities prior to formal procurement. Customer Engagements & Win Strategy: Provide support to and work with GEOs on customer engagements and bids to drive MSI sales and revenue and establish structured MSI frameworks, benchmarking, and commercial discipline that improves bid quality, strengthens ...