11 of 11 Customer Engagement Jobs in Berkshire

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

back to you as soon as possible My client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of Client Engagement professionals The ideal candidate will be someone who demonstrates gravitas … deployments of Enterprise Software Solutions in a client environment, with a passion for delivering real business value to customers. - Leading a small team of Engagement and Project Managers - Establishing and adhering to defined delivery roadmaps - Analyse projects in detail with a view to establishing any risks, gaps, shortfalls - Quality ...

Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. … comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy Identify opportunities to enhance ...

This role combines hands-on site merchandising and content management, accurate and timely product & promotional updates, and strategic website activation initiatives that drive traffic, engagement, and conversion across all digital touchpoints. The ideal candidate is both analytical and creative, with a strong understanding of eCommerce best practices and digital … metrics (e.g., traffic, AOV, conversion rates, bounce rates) and provide recommendations for improvements. Monitor site performance and tracking KPIs such as sales growth, AOV, customer engagement and user behaviour using tools such as GA4 and platform analytics. Stay informed about eCommerce trends, emerging technologies, and competitor activities ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build ...

customers both remotely and on-site, and take ownership of system improvements and deployments. This is a varied role that blends senior-level support, customer engagement, and technical leadership. The Company Our client is a well-established and innovative technology organisation with a strong focus on hosted solutions … customer experience. They offer a collaborative working environment where expertise is valued and development is encouraged. This is a full-time, permanent hybrid position, based in Bracknell, with three days in the office and two days working from home. What’s Required? The ideal candidate will have: Significant experience ...

standardized processes and provides expert consultation to support successful project delivery. Responsibilities Define and implement technical strategies and methodologies across the organization. Displaying a customer focused approach by demonstrating clear and competent communication, issue resolution & delivery to expectations and sharing this approach with the team. Promote innovation through scalable … present at internal and external conferences and will contribute to sales support as part of a team. Provide expert consultation and governance across customer projects. Act as a subject matter expert, supporting peer reviews and resolving complex technical issues. · Ensure alignment between project execution and overarching technical strategy. Qualifications ...

would serve as the technical bridge between customers and the company, supporting secure digital infrastructure solutions for semiconductors and software. This includes leading customer engagements, delivering demos and proof-of-concepts, providing technical guidance, and fostering strong long-term relationships. Requirements: Technical Expertise: Solid understanding of networking, secure communications … encryption, and IT infrastructure. Able to discuss architectures with both engineers and senior decision-makers. Customer-Facing Background: Experience in pre-sales engineering, post-sales support, or solution consulting for complex hardware/software products. Problem-Solving: Ability to interpret customer requirements, design appropriate technical solutions, and clearly ...

Responsibilities • Forward Deployment: work with Plexe customers to understand their needs, analyse their data, architect ML systems, and deploy our platform - eventually owning entire customer engagements and related product features. • Product Development: leverage your forward deployment experience to improve the Plexe platform, including distributed ML infra, multi-agent systems … observability, client-facing APIs, and more. • Cross-Functional Collaboration: work closely with founders to translate business vision and customer feedback into actionable engineering plans. • Ownership: take full engagement ownership from kick-off to customer success. Your ideas have the power to shape business directions. Qualifications ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...