10 of 10 Customer Insight Jobs in Berkshire

Location(s): London, Amsterdam, or Madrid (with flexibility) Reports to: VP, Data & Analytics Visa Sponsorship: Location dependant A high-growth, customer-facing digital business is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead … class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience. We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives in complex, fast-paced, and high … do Define and lead the vision, strategy, and roadmap for a modern, combined Product & Market Research function. Build, mentor, and scale a high-performing team of researchers focused on customer insight and impact. Deliver actionable insights through qualitative and quantitative research that shape product and marketing decisions. Partner with Product, Design, Data, Engineering, and Marketing to embed the More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product More ❯

+ bonis 📍Location : West London (3 days per week in the office) 🛍️ Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your … chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The team you'll join is forward-thinking, curious, and determined to challenge assumptions through data. This is a rare opportunity to make an impact in … ideas Help define analytics strategy and drive impact across tracking, testing and optimisation Work with GA4, Contentsquare, GTM and SQL to unlock performance gains Collaborate with internal and external insight teams to bring data to life through storytelling 🔎 Essential Skills Google Analytics 4, Contentsquare, GTM and SQL experience Confidence in A/B testing tools (e.g. DynamicYield) and setting More ❯

teams. Key Responsibilities Partner with the Director of Product/SLT to define and deliver a strategic product roadmap for your domain, driven by data, user research and market insight Manage and mentor other Product Managers, supporting their growth, unblocking their challenges, and driving alignment across your domain and others Create and maintain a prioritised product backlog parallel tracking … discovery and delivery Define, track and measure OKRs ensuring tangible improvement to performance metrics Champion a test-and-learn culture grounded in data and customer insight, balancing experimentation with pragmatic delivery Create a strong voice-of-customer feedback loop for your domain, ensuring user needs are understood and surpassed Create user stories and acceptance criteria for your … culture within Product & Design Skills and Experience Extensive experience in product management, with a proven track record of owning and delivering high-impact, scalable solutions that drive commercial and customer value Experience defining product roadmaps driven by data, user research and market insight Proven expertise in developing voice-of-customer feedback loops and usability testing to inform More ❯

initiatives aimed at enhancing Bauer Media Audio’s digital footprint. Cross-functional Collaboration: Work closely with representatives from nine markets and cross- functional teams (marketing, content production, technology, and customer insights) to ensure seamless integration of projects. Roadmap Development: Work with the Digital SLT to create and manage detailed project roadmaps, defining clear goals, KPIs, and timelines for successful More ❯

/week in London HQ – open to exceptional remote candidates. 🧩 Interview process: 3 stages 📢 Reporting to: Head of Data 👏 Company size: ~100 and growing fast 🎯 Working on: Product analytics, customer insights, and reporting across modern BI stack What great looks like: Strong experience in BI tools – ideally Looker, ThoughtSpot, Lightdash Proven ability to deliver end-to-end data workflows More ❯

ensuring every item supports the overall direction Leading sprint planning, managing daily priorities, and supporting decision-making throughout delivery Taking responsibility for shaping and owning the CRM roadmap Using customer insights, market trends, and performance data to guide improvements Working with Finance to track budgets and ensure alignment with delivery outcomes Acting as the go-to for day-to … or Scrum environments Someone who can confidently take ownership of backlog management and delivery cycles Strong communicator who works well across cross-functional teams A clear focus on outcomes, customer value, and continuous improvement Comfortable driving change and bringing clarity and direction to delivery teams More ❯

the Product Owner, you’ll work closely with stakeholders across commercial, operations, engineering and design to ensure product success and continuous improvement. You'll bring an exceptional understanding of customer needs, reduce friction in the EV experience. 💰Paying up to £500 per day(Outside IR35) 🏢2 days per week in the office As Product Owner you will: You’ll … progress of projects, new features and your roadmap across the wider organisation. Work with executive leadership and cross-functional stakeholders to define and communicate product vision and roadmap Use customer insights and operational feedback to influence strategic priorities. Align teams on shared objectives and track OKRs to drive measurable outcomes. Contribute to business planning including forecasts, budgets, and go More ❯

DATA ANALYST – CRM & CUSTOMER INSIGHTS LONDON – HYBRID (2 days in office) UP TO £46,000 THE COMPANY A globally recognised retail brand is expanding its data and analytics team in London. The business is investing heavily in data-driven CRM, customer insights, and analytics capabilities, and this role will sit at the heart of that transformation! THE ROLE … As a Data Analyst, you can expect to be involved in the following:P Pulling, analysing, and presenting customer data and insights Becoming the SME for CRM journeys, customer segmentation, and campaign performance Owning CRM reporting and developing dashboards Leveraging Python & SQL to automate BAU reporting and campaign processes Spotting signals, trends, and opportunities within the customer base Going beyond the numbers to tell a story with data and influence strategy Collaborating closely with CRM and data strategy colleagues to shape customer engagement initiatives YOUR EXPERIENCE Strong SQL skills (essential) Python (highly desirable, particularly for automation) Tableau/DataIQ or similar visualisation tools Experience working with large customer databases Background in retail or consumer More ❯

computer imaging products. These products are used in many areas of science and industry, including manufacturing, life sciences, medical imaging, robotics and security, with many products targeted to specific customer requirements. The current range of products can be seen on the company's website. The type of customers we have, are in general, medium to large companies with which … high-performing sales team to exceed goals. Identify new business opportunities, channels, and partnerships for revenue growth. Product & Market Development Collaborate with R&D/product teams to shape customer-driven product strategy. Define pricing, positioning, and promotion strategies for product lines. Reporting & Performance Track and analyse KPIs, delivering regular performance reports with insights and improvement plans. Ensure accountability … relentless focus on targets, learning, and improvement. Strong Communication: Exceptional at engaging internal teams and external stakeholders. Data-Driven: Comfortable making decisions based on performance data, market trends, and customer insight. More ❯