26 to 39 of 39 ITIL Jobs in Berkshire

understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. We are an equal opportunities employer We believe that diverse perspectives make ...

SOAP integration experience Service Portal and UI Builder experience (where applicable) Strong stakeholder communication skills Desirable ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ITIL certification Agile/Scrum experience ...

platform governance. Strong stakeholder management and communication skills. Experience delivering enterprise-scale ServiceNow solutions. Desirable ServiceNow Certified Technical Architect (CTA) or Certified Master Architect. ITIL certification. Experience within large enterprise or regulated environments. ...

Understanding of software development life cycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams ...

management process and implement best practices to optimise change efficiency and reduce service disruptions. Skillset/experience required: Relevant IT Service Management certifications (e.g. ITIL v3/4) PMP (Project Management Professional) and related certifications are preferred. University degree of higher required; Bachelor's degree in Information Technology, Computer Science … Ability to quickly respond to various challenges and identify appropriate solutions Experience setting and managing SLAs/KPIs Experience in service operations using the ITIL Strong understanding of service monitoring tools and technologies Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g. ...

follow detailed technical instructions from remote teams. Ability to work independently on the deployments and transformations. Familiarity with ticketing systems like ServiceNow and ITIL processes is a plus. Excellent communication and coordination skills . Preferred Certifications: CCNA, CCNP and administrator level certification on other OEMs or equivalent networking certification. Data ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary ...

Experience in both new business acquisition and account development. Strong commercial awareness with excellent negotiation and relationship skills. Knowledge of ITSM frameworks such as ITIL or SIAM. Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary ...

Common Services Data Model (CSDM) Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence Strong knowledge of the ITIL framework and best practices, with relevant certifications (ITIL v4, ITIL Expert) preferred Strong experience working with contractors, vendors, and suppliers Excellent analytical and problem-solving skills ...

ways of working. You will work closely with senior stakeholders while coaching and developing the SMO team to ensure the successful adoption of sustainable ITIL-aligned service management practices. This role requires a hands-on consultant who can combine strategic thinking with practical delivery, guiding organisations through service management transformation … Skills & Experience Required Proven experience as a Senior Service Management Consultant, Principal Consultant, ITSM Consultant, Service Management Lead , or similar role. Strong knowledge of ITIL best practices and modern Service Management frameworks. Demonstrated experience designing and improving ITSM processes, governance frameworks, service operating models, and continual improvement programmes. Experience establishing ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

such as N central and Intune * Strong customer facing communication skills and the ability to explain technical solutions clearly Experience working within Cyber Essentials, ITIL or ISO aligned environments would be advantageous. Relevant certifications such as Microsoft certifications, AZ 104, MS 102, CCNA or ITIL would be beneficial ...

information technology, Computer Science, or related field is preferred Hold a PMP (Project Management Professional) or related certifications. Relevant IT Service Management certifications (e.g. ITIL v3/4) Experience in IT service delivery and performance management Experience setting and managing SLAs/KPIs and in service operations using the ITIL ...