26 to 50 of 59 ITIL Jobs in Berkshire

peer teams. You can explain a complex packet flow to an engineer and a business risk to a manager. Strong understanding of ITIL and Agile methodologies within a security context. Experience with governance frameworks like ISO 27001, NIST, or SOC2. Expert understanding of security monitoring, operational reporting, alerting, and security ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

Highly organised with excellent attention to detail. Resilient and adaptable in a dynamic project environment. Desirable Skills: Familiarity with Agile delivery practices. Understanding of ITIL and service transition processes. Previous experience delivering in construction or engineering project environments. Ability to promote continuous improvement across project teams. #J-18808-Ljbffr ...

working with developers/vendors implementing fixes or improvements to systems Experience of LINUX and Microsoft Operating Systems Youll have the exposure to ITIL Methodologies The ability to explain complex technical issues in a simple, customer centric language You'll be able to attain NPV - SC level vetting ...

experience of modelling languages, e.g. UML, ArchiMate and BPMN Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) Bachelor's degree or equivalent #LI-AR1 #LI ...

develop accounts after onboarding Nice to Have Specific experience selling outsourced Service Desk or End User Support services Knowledge of IT Service Management and ITIL principles Existing relationships in relevant UK mid-market or enterprise organisations Relevant commercial experience and a proven sales record are more important than formal academic ...

skills of additional resources, or past experience, as required Experience of working for/with the Public Sector Good customer relationship skills DESIREABLE SKILLS: ITIL v3 Foundation certificate SQL Knowledge Additional Information Employees of NEC are entitled to the following Company funded benefits: Single Private Medical Cover (with the option ...

incidents, changes and governance, working with Oracle Fusion consultants across HCM, ERP, and EPM to prioritise work and coordinate releases. This role demands strong ITIL discipline, senior stakeholder engagement, and robust incident response capabilities. #J-18808-Ljbffr ...

following: SIAM, Service Integration, Service Management, Managed Services, Supplier Governance or Vendor Management. Experience leading cross-supplier governance and service review forums. ITIL Previously worked in Financial Services is highly desirable. Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (good work from home options ...

System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) in one or more modules ServiceNow Certified Technical Architect (CTA) Preferred ITIL Foundation or ITIL Managing Professional TOGAF Certification (Preferred) Agile/Scrum Certification Key Performance Indicators (KPIs) Successful delivery of ServiceNow initiatives within scope, budget ...

managing technical support and/or infrastructure teams * Strong knowledge of Microsoft 365, Azure and Active Directory/Entra ID * Experience working within an ITIL-based service management environment * Strong experience managing incidents, problems, changes and operational risk * Excellent supplier and stakeholder management skills * Strong analytical and troubleshooting capabilities * Excellent … Computer Science or equivalent professional experience Desirable experience includes hybrid cloud environments, cyber security frameworks, digital transformation, AI strategy, DevOps/SRE and relevant ITIL or Microsoft certifications. What you'll get * £65,000 salary * Permanent position * Reading-based * 5 days in the office initially, reducing to 3 days ...

network upgrades. Support planning, testing, deployment, documentation, and post-implementation reviews. Coordinate with vendors and third parties to deliver project outcomes. Service Improvement Drive ITIL-aligned continual service improvement. Support reporting, service metrics, and operational planning as required. Improve IT support processes, automation, and user experience. Create and maintain technical … Certifications CompTIA A+, Network+, or Security+ Microsoft Endpoint Administrator or Modern Desktop Administrator Associate Microsoft Azure Fundamentals (AZ-900) or Azure Administrator (AZ-104) ITIL Foundation Competencies Excellent customer service, interpersonal, and communication skills. Strong analytical and troubleshooting ability. Able to prioritise competing workloads in a fast-paced environment. Strong ...

understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation - Desirable. Methodical with attention to detail but prepared to meet customer expectations. #RicohUK In return for your commitment, you can expect At Ricoh, work ...

acumen Credibility and confidence to engage senior stakeholders, including C-level executives Self-motivated, results-driven and accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated, preferably in business or management, or equivalent relevant experience What’s on offer Competitive basic salary, dependent on experience Commission ...

client satisfaction while guiding a cross-functional team. You will establish service management frameworks, define KPIs, report to executives, and drive continuous improvements using ITIL principles and automation where possible. #J-18808-Ljbffr ...

changing priorities. Experience of using common information security management frameworks, such as NIST, PCI, GDPR, ISO Series, OWASP the IT Infrastructure Library (ITIL), the ISF Standards of Good Practice (SoGP) and ISACA’s Control Objectives for Information and related Technology (COBIT) frameworks. Actively represent the security organisation within business project ...

follow detailed technical instructions from remote teams. Ability to work independently on the deployments and transformations. Familiarity with ticketing systems like ServiceNow and ITIL processes is a plus. Excellent communication and coordination skills . Preferred Certifications: CCNA, CCNP and administrator level certification on other OEMs or equivalent networking certification. Data ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

Hybrid working Experience required: Minimum 3 years' B2B sales experience Previous ITSM solution sales experience Strong new business and account management experience Knowledge of ITIL or SIAM Confident communicating and negotiating with senior stakeholders Self-motivated and results-driven ...

Willingness to travel to client sites, typically twice per week. Desirable experience: Experience managing a portfolio of small and mid-sized organisations. Awareness of ITIL, ISMS, ISO 27001, or similar service and security frameworks. Detailed solutions-architecture knowledge and hands-on engineering experience are not required. In line with ...

similar role. Ability to work in dynamic and changing environment. Excellent team player who can help and support others. Experience of best practice frameworks (ITIL/COBIT) with Industry or academic credentials in risk. #J-18808-Ljbffr ...

offices. You will design, implement, and maintain enterprise LAN/WAN networks, ensuring availability, performance, and security. The role requires independent work, adherence to ITIL processes, and collaboration with remote teams. The position involves physical tasks like cabling and device replacement, with potential on-call hours for critical incidents. #J ...

date with evolving technology Knowledge and experience of the following would be advantageous: Working in Managed Services or another multi-customer support environment. ITIL Foundation certification or practical experience of ITIL-aligned service management. Experience with customer-facing service reviews, service reporting, SLA analysis, action tracking, service improvement, onboarding ...

infrastructure improvements. Support Microsoft platforms, servers, cloud and networking; coordinate patching and vulnerability remediation with the SOC. Manage queues, workloads, KPIs and SLAs using ITIL processes. Maintain documentation, improve resolution and participate in on-call support. Coach staff, conduct reviews and support recruitment and development. Technical and leadership experience … Online. Server infrastructure, cloud and networking. Cisco, Meraki, FortiGate and Palo Alto. ITSM and IT Glue administration, security collaboration and service improvement. Essential certifications ITIL 4; Windows Server Hybrid Administrator AZ-800/AZ-801, Microsoft 365 Administrator MS-102 and CCNA, with equivalent experience accepted for those three; PCNSA ...

with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality and customer satisfaction. Establish key performance … Proven experience (5+ years) in service delivery management, preferably in a large, multi-client organization. Strong understanding of IT service management frameworks, such as ITIL, and experience implementing and optimizing service management processes. Experience in managing SLAs, KPIs, and customer satisfaction metrics. Strong problem-solving and analytical skills, with ...