Head of Quality
- Hiring Organisation
- CloudFactory
- Location
- Reading, Berkshire, UK
within teams to implement robust, long-term fixes that prevent recurrence, moving beyond temporary band-aids. System Oversight: Design, implement, and manage robust Quality Management Systems (QMS), including developing policies, standard operating procedures (SOPs), and key performance indicators (KPIs) to monitor and report on service quality and operational effectiveness. … culture focused on accountability, data-driven decisions, and professional development. Compliance & Audit: Oversee the scheduling and execution of regular quality audits, compliance assessments, and management reviews to ensure adherence to internal standards and external regulatory requirements delivering clear, actionable recommendations. Competencies Requirements Must-Have: Lean Six Sigma Methodologies: Deep ...