Customer Service Jobs in Birmingham

51 to 75 of 80 Customer Service Jobs in Birmingham

Fibre Engineer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
BUUK Infrastructure No 2 Limited
and part of BUUK Infrastructure. We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. You will ideally be based in Birmingham and cover Wolverhampton, Worcester and Derby. As … as first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work … is undertaken to a high standard of safety and technical quality Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces) About you Full UK Driving Licence Experience of FTTH networks Experience of Fibre more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Technical Writer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
how designs address their current and future needs Ensure all key processes are documented and owned and establish and embed a culture of continuous service improvement Manage and maintain a technical documentation library About you Demonstrable evidence of producing high quality technical documentation Proven research, gathering and analytical skills … other technical specialists Ability to build strong working relationships with end-users, homing in on your presentation and communication skills to provide an excellent customer service Experience of working to TOGAF framework is desirable, but not essential Were also looking for you to have a working knowledge of more »
Employment Type: Permanent
Salary: £40,000
Posted:

IT Change & Configuration Manager (ITSM, ServiceNow)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Jumar Solutions Ltd
expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success … or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Hardware Design Verifier

Birmingham, West Midlands, United Kingdom
Advance TRS
required technical standards, specifications, and procedures. Key Responsibilities include but are not limited to: Produce and verify designs that comply with company, technical and customer standards Participate in periodic CRE design reviews Attend design review meetings covering the designs produced as and when required Take responsibility for project concept … in the provision of highly skilled technical professionals for the built environment. We pride ourselves on our ability to deliver an exceptional level of customer service and seek to create long-lasting, dependable relationships. Visit our website for more information about opportunities to join Alstom or how we more »
Employment Type: Permanent
Posted:

Contract EPOS Engineer

Birmingham, West Midlands, West Midlands (County), United Kingdom
Concept Resourcing
specializing in providing tailored EPOS (Electronic Point of Sale) services to businesses of all sizes. We are committed to delivering reliable, efficient and positive customer service to our clients and candidates. We are currently looking for experienced contract engineers to join our growing engineering pool for upcoming works more »
Employment Type: Contract
Rate: £140 - £160/day
Posted:

IT Apprenticeship

Birmingham, West Midlands, United Kingdom
Baltic Apprenticeships
a pool table and darts board in our break rooms Participate in exciting company incentives and days out Desired Qualities, Skills, and Experience: Strong customer service skills Career-driven and passionate about IT Basic understanding of hardware/software is beneficial Ability to use your own initiative A more »
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted:

Asset Manager

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. This more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £55,000
Posted:

Head of Delivery Sustainable Transport

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £75,000
Posted:

Technical Inspector

Birmingham, West Midlands, United Kingdom
JRM Recruitment
As a Technical Monitoring Inspector, you will be responsible for ensuring the quality and compliance of our newly fitted renewable heating systems. This customer-facing role requires a mix of technical skills, hands-on work, and exceptional customer service. Key Responsibilities: Conduct technical monitoring of newly installed renewable … purposes. Perform light hands-on tasks such as plumbing, woodwork, heavy lifting, rubbish removal, and system setups. Engage with customers, conduct reviews, and promote service packages. Travel frequently and stay overnight (3-4 nights per week) as required. Requirements: Experience in heating/plumbing is beneficial but not essential. … Strong technical and practical skills. Excellent customer service and communication abilities. Willingness to travel and stay away from home frequently Working Hours: 42.5 hours per week Benefits: 25 days of holiday Company vehicle Company credit card and fuel card more »
Employment Type: Permanent
Salary: £40,000
Posted:

BMS Project Engineer

Birmingham, West Midlands, United Kingdom
SER (Staffing) Ltd
a positive approach to dealing with clients and suppliers. Understanding of project delivery techniques Ability to find solutions to complex problems. Excellent Communication and customer service skills Willingness to travel locally and occasionally nationwide is required. If you are interested in this role please apply with your CV more »
Employment Type: Permanent
Salary: £50,000
Posted:

Design Engineer

Birmingham, West Midlands, United Kingdom
Rise Technical Recruitment Limited
design process. However, this is a multi-skilled role where you will be working alongside a multi-disciplinary team, contributing to quality, costing and customer service to progress the business as a collective. The ideal candidate will have a good Mechanical Engineering background with relevant qualifications, ideally within … excellent internal and external training. The Role Full design process using AutoCAD and AutoDesk Contributing to costing and quality standards Organise projects to meet customer needs Liaise with different teams within the business to learn and progress. £26,000 - £35,000 + Training + Progression + 35 days holiday more »
Employment Type: Permanent
Salary: £26,000
Posted:

1st Line Support Engineer

Birmingham, England, United Kingdom
Ultima
First Line IT Support Engineer 3 Month FTC Hybrid - Customer site - Birmingham - 2 days onsite Monday to Friday - 40 hours per week To provide a friendly, professional and efficient service to our customer in line with policies and procedures, ensuring that the customer’s needs are … deliver first class technical support using all tools available to resolve at first point of contact, striving to improve the team’s knowledge and service levels. Main Duties and Responsibilities: To achieve and maintain personal KPIs and contribute to team SLAs Determination to provide a high-class telephone service … experience: Proficient in MS Office Suite, 2013, 2016, 0365 A basic understanding of Active Directory and Exchange admin. Ms Office admin Ability to multitask Customer First Behaviour Required to apply for DBS clearance Desired Knowledge skills and experience: Excellent levels of both written and verbal communication skills Ability to more »
Posted:

Audio Visual Site Manager - Midlands

Birmingham, West Midlands (County), United Kingdom
proAV Limited
our Midlands Team, representing proAV, to take ownership of quality standards, resourcing and reporting of any defects or delays to Project Manager so that customer expectations are met. As part of your role, you will have the understanding to follow schematics, cable schedules, site plans, scope of works and … Technical knowledge of AV equipment, design concepts and schematic drawings Understanding of client needs, room environments and use Additional Skills Excellent organisational skills Excellent customer service skills with a friendly and helpful approach Administration skills including typing and reporting using Office applications The ability to deliver under pressure more »
Employment Type: Permanent
Posted:

Diagnostic Technician

Birmingham, West Midlands, United Kingdom
Hawkfield Recruitment ltd
franchise requirements. Carry out General repairs and servicing when and if required. Repair diagnosed vehicles, replace parts, lubricants and consumables where required Record all service and repair operations as required by the company and the manufacturer Work in a safe and professional manor, operating to health and safety standards … Identify additional work and maintenance requirements on customer vehicles using an established EVHC process The ideal candidate will: Qualified to NVQ level 3 as a basic and have qualifications in Diagnostic proficiency. Have at least 2 years experience of working in a Franchise Dealership (or similar) The ideal Candidate … will be invested in, taking you to Master Technician Qualification. Possess excellent customer service skills Take responsibility for the safety, standard and quantity of their work Hold a full UK driving licence Please know that once you have applied for the Diagnostic Technician role, more in depth details more »
Employment Type: Permanent
Salary: £35,000
Posted:

Installation Engineer Passive Fire Systems

Birmingham, West Midlands, United Kingdom
Mitchell Maguire
fire walls, drylining, boarding, cavity barriers, thermal protection, plasterboards, insulation, partition systems, panel wall systems, fire resistant panels etc CSCS card Excellent communication and customer service skills High levels of organisation and attention to detail Full UK driving license Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing more »
Employment Type: Permanent
Salary: £45,000
Posted:

Entry Level Sales - Growing Tech Business

Birmingham, Warwickshire, United Kingdom
Hybrid / WFH Options
Confidential
eager to embark on an exciting and rewarding career in Tech Sales, or looking for the next challenging career move? If you have strong customer service, relationship-building or strong communication skills, motivated to earn commission for the harder you work, this might be right opportunity for you more »
Posted:

Inside Sales Manager, Science, Birmingham (Home Based), COR5700

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Day-to-day activities will include: Managing and growing existing client accounts Identifying upselling and cross-selling opportunities Negotiating contracts and agreements Providing exceptional customer service and support This role offers excellent earning potential, with a competitive salary and significant bonus opportunities. Key Skills The ideal candidate will more »
Employment Type: Permanent, Work From Home
Salary: £85,000
Posted:

Trainee Recruitment Consultant

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Niyaa People Ltd
help with charity events These are the skills were looking for in a Trainee Recruitment Consultant: Sales experiences desired but not essential Retail/customer service experience desired but not essential Competitive Organised Communication Dedicated Resilient Good work ethic Motivated As a Trainee Recruitment Consultant, youll be: Working more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

IT Apprenticeship

Birmingham, West Midlands, United Kingdom
Baltic Apprenticeships
an Employee Assistance Programme offering free, 24-hour confidential assistance Desired Qualities, Skills and Knowledge: Someone who wants to work in a school Good customer service skills Passionate about IT Able to prioritise tasks Grade 4/C in Math's and 5/C in English Your more »
Employment Type: Advanced apprenticeships
Salary: £18,000
Posted:

Technical Inspector

Birmingham, West Midlands, United Kingdom
Heels & Brogues Group Limited
to build relationships with a wide range of people Attention to detail and use of initiative Ability to follow procedures and audit trails Strong customer service skills Ability to manage a varied and complex workload Flexible approach and supportive team member Problem-solving and decision-making ability Equal more »
Employment Type: Permanent
Salary: £50,000
Posted:

Technical Installation Engineer

Birmingham, West Midlands, United Kingdom
Premier Recruitment Group Limited
opportunities. Ideal location - Birmingham and near locations - Field based role. The Role You will be primarily field based and responsible for carrying out installation, service and maintenance of our vehicle CCTV and vehicle safety systems into various types of commercial vehicles. Hands on experience with HGVs, light commercials and … on site Installation of vehicle camera/vehicle CCTV equipment Installation of blind spot detection systems (warning alarms, blind spot/parking sensors) Attending service calls to fault diagnosis and repair where necessary Assisting the Development Team in testing and rolling out new technologies Experience Needs to have HGV … working with the vehicles Experience with working with a wide range of commercial vehicles advantage (construction, commercial haulage, bus & coach, emergency response etc.) Good customer service skills are essential with daily client interaction Understanding of intermediate/advanced automotive electronics components Good logical and fault-finding techniques with more »
Employment Type: Permanent
Salary: £40,000
Posted:

Account Director - Public Sector CX Software

Birmingham, West Midlands (County), United Kingdom
Reimin Reid Recruitment Limited
looking to employ an experienced and strategic solution sales professional to cover the UK. Selling our client’s full portfolio of software solutions e.g. customer experience and application development, into new and existing customers, you will be focussed purely on selling into the public sector, primarily local authorities, social … public sector frameworks and the tendering process. It would also be advantageous if you have dealt with Heads of IT, Heads of Transformation and Customer Service Directors. This is the ideal time to join such an organisation that has been growing consistently, where your sales and relationship building … A minimum of 5+ years IT sales experience Candidate Skills Beneficial: - Sold into local authorities or housing associations - Experience closing six figure deals - Sold customer experience or application development software - A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note more »
Employment Type: Permanent
Salary: £60000 - £90000/annum £120k-180k OTE + Excellent Benefits
Posted:

Roofer / Solar PV Installer

Birmingham, West Midlands, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Birmingham, West Midlands, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Pensions Technician - FTC

Birmingham, Warwickshire, United Kingdom
Confidential
Pensions Technician will be responsible for maintaining databases and systems, handling incoming communications, and undertaking member benefit calculations. The successful candidate will deliver excellent customer service and maintain up-to-date knowledge of all aspects of pensions administration and legislation. This role offers a competitive ... more »
Posted:
Customer Service
Birmingham
10th Percentile
£24,500
25th Percentile
£31,250
Median
£40,000
75th Percentile
£60,000
90th Percentile
£67,500